emergency towing MASERATI QUATTROPORTE 2019 Owners Manual

WARNING!
• It is the driver’s responsibility to
operate the vehicle in a safe way: if
you are distracted while driving you
can lose control and cause serious
accidents.
• Maserati strongly recommends you
use particular care when operating
the features and tools that may
distract you.
• Mobile phones, PC, portable audio
device or other features operated
while the vehicle is moving can be
very dangerous and can cause
serious accidents, and in some states
is against the law.
• It is very dangerous to send text
messages while driving; do so only
when the vehicle is not moving.
• In some Countries/States the use of
mobile phones when driving is
forbidden: it is the driver’s sole
responsibility to respect local
regulations.
CAUTION!
If battery charge is too low, proper
function of some electric/electronic
components may not be guaranteed. It is necessary to recharge the battery in
order to allow all vehicle’s components
and systems to function correctly.
Maserati Roadside
Assistance Program
(available for USA and
Canada only) Welcome to Maserati and the benefits
and security of the Maserati Roadside
Assistance Program. Please take a
moment to review the benefits listed
below and available to you through
the Maserati Roadside Assistance
Program.
Emergency Roadside Services In the event you require Roadside
Assistance, please call 1-888-371-1802,
24 hours a day, 365 days a year. You
will be connected with a Roadside
Assistance representative who will
dispatch a local towing vendor.
Information needed for when
you call When you call, please be prepared to
provide the following information:
• Your Name.
• Vehicle Identification Number (VIN).
• Location of your vehicle.
• Nature of your call (for example; you
require a tow, vehicle will not start,
out of gas, tire service, etc.).Introduction
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16

Summary of Program Benefits
and Services • Towing of a disabled registered
Maserati vehicle. In the event a
registered vehicle becomes disabled
in connection to a warranty related
concern it will be transported to the
nearest Authorized Maserati
Dealership . You may request that
the vehicle be taken to a different
Authorized Maserati Dealer , as long
as it is no more than 50 miles further
away from the nearest authorized
dealer (one tow per disablement).
• Battery jump start.
• Flat tire change providing the
vehicle is equipped with a spare tire.
• Fuel delivery (up to 2 gallons).
• Lockout Services.
• Service Loaner Vehicle: For warranty
repairs, your dealer may provide you
with a Maserati Service Loaner
Vehicle (if available) or provide you
with Rental Car allowance: in the
event your vehicle is disabled due to
a warranty related concern, we will
reimburse you up to $50 per day. A
five (5) day or $250 maximum
applies. In order to receive
reimbursement, you must supply the
following information within 20 days of the rental car transaction to
the address listed below; the original
pre-printed rental car receipt, which
must include your name, address,
telephone number, VIN, rental dates
and the corresponding warranty
repair order.
Maserati Roadside Assistance ATTN:
Maserati Rental Car Claims Dept.
P.O. Box 8140 Ft.
Washington, PA 19034
NOTE:
An authorized licensed driver must be
driving at the time of the disablement.
Items excluded from coverage:
• Parts, labor, tire repair, rental of
towing equipment, storage fees, or
any labor performed at the service
facility.
• Any form of impound towing, or
towing by someone other than a
licensed service station or garage.
• Assistance from a private citizen. NOTE:
Membership is intended to cover
emergencies and is not intended to be
a substitute for proper vehicle
maintenance or repair. Repeated calls
which are considered by Maserati
North America, Inc. Signature Motor
Club, Inc. or Signature Motor Club of
California, Inc. to be excessive may, at
our discretion, result in cancellation of
the membership.
Emergency road service providers are
independent contractors and are not
employees, agents or representatives
of Maserati North America, Inc.
Signature Motor Club, Inc. or
Signature Motor Club of California,
Inc.
Under this Agreement
• You will not be required to pay any
sum for services up to the mileage
limit on towing.
• Your registered Maserati vehicle is
the vehicle covered. The Vehicle
Identification Number (VIN) that
appears on the vehicle represents
your identification number with
Signature Motor Club, Inc. or
Signature Motor Club of California,
Inc.Introduction
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17

R (Reverse)
This range is used to move the vehicle
backward.
Switching to R (Reverse) starting from
N (Neutral) is only possible if the
vehicle is moving backwards.
We recommend to shift into R
(Reverse) only after the vehicle has
come to a complete stop.
• Vehicle stationary: switching
between R (Reverse) and D (Drive),
passing from N (Neutral), requires
brake pedal pressed and action on
the lever.
• Vehicle moving: the driver can switch
from R (Reverse) to N (Neutral)
acting on the shift lever without
pressing the unlock button and the
brake pedal.
N (Neutral)
• Vehicle stationary and engine
started: switching from N (Neutral)
to P (Park) requires “P” button
pressed only. Switching from N
(Neutral) to R (Reverse) and/or D
(Drive) requires brake pedal and
unlock button pressed and the
action on the shift lever.
• Vehicle moving: switching from N
(Neutral) to R (Reverse) and/or D
(Drive) requires pressing the unlock button and the action on the shift
lever. Switching to R (Reverse)
starting from N (Neutral) is only
possible if the vehicle is moving
backwards, while switching to D
(Drive) starting from N (Neutral) is
only possible if the vehicle is moving
forwards.
Set the parking brake and shift the
transmission into P (Park) if you must
leave the vehicle.
WARNING!
Do not switch to N (Neutral) and/or
never turn off the ignition to coast
downhill. These are unsafe practices
that limit driver’s response to
changing traffic or road conditions. It
is possible to lose control of the
vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or
driving for any other reason with the
transmission in N (Neutral) can result
in severe transmission damage. See
“Towing a Disabled Vehicle” in section
“In an Emergency” for further
information. D (Drive)
This
range should
be used for most
city and highway driving. It provides
the smoothest upshifts and downshifts
and the best fuel economy. The
transmission automatically shifts up
and down through all gears. The D
(Drive) mode provides optimum
driving characteristics under all normal
operating conditions of the vehicle.
• Vehicle stationary: to switch from D
(Drive) to R (Reverse) requires brake
pedal and unlock button pressed
and the action on the shift lever: to
reach N (Neutral) starting from D
(Drive) is possible by only acting on
the shift lever.
• To enable special operations while
the car is moving at a low speed,
such as getting out of marsh or
snow, it is possible to run quickly
from D (Drive) to R (Reverse), and
vice versa, by pressing the unlock
button and acting on the shift lever
passing from N (Neutral).
• Vehicle moving: switching to N
(Neutral) from D (Drive) it is not
necessary to press brake pedal.
• From D (Drive) selected mode it is
always possible to switch to M +/-
(Manual) mode, by move the shift
lever to the left (see followingDriving
5
229

6 – In an Emergency ToolKit .............................................. 314
Hazard Warning Flashers ................................. 315
In the Event of an Accident ............................... 315
In case of a Punctured Tire ................................ 316
Emergency Release of the Parking Brake ..................... 321
Transmission Manual Release of P (Park) Position ............... 322
Auxiliary Jump-Start Procedure ............................ 322
Towing a Disabled Vehicle ................................ 325
313

• wrap the power cable and the
inflation hose inside the compressor
case.
• place the compressor, the jack, the
wrench and the adapter in the
container inside the compact spare
wheel;
• reposition the other tools;
• lower the ground coverage at the
bottom of the trunk. Emergency Release of the
Parking Brake In the event the electric parking brake
locks due to a system failure (see
“Parking Brake” in section “Driving”),
it is not possible to move the vehicle,
since the actuator that operates on
the brake pad inside each rear caliper
will lock the rear wheels.
After verifying that the battery is
sufficiently charged (otherwise use an
external power source connected to
the vehicle electric system to operate
the EPB control lever and try to unlock
the parking brake), for moving the
vehicle it is necessary to force the
actuator to release the rear brake
discs. Contact the Authorized Maserati
Dealer to carry out this operation.
WARNING!
If the parking brake has been
activated in manual or automatic
mode and it is not possible to release
it by operating on the lever of the
central console, do not move the
vehicle since rear brake calipers might
be damaged. For more information on vehicle towing see "Towing a Disabled
Vehicle" chapter in this section.
In an Emergency
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321

Transmission Manual
Release of P (Park)
Position The manual disengagement of the
shift from P (Park) has the purpose to
allow towing the vehicle if not
normally possible using the shift lever
(such as inability to start the engine).
This procedure is exclusively intended
for emergency situations, only!
WARNING!
Always secure your vehicle by fully
applying the parking brake, before
activating the manual park release.
Activating the manual park release
could allow your vehicle to roll away
if it is not secured by the parking
brake. Activating the manual park
release on an unsecured vehicle could
lead to serious injury or death for
those in or around the vehicle.
The cover that allows the emergency
manual
park release
is located on the
left part of the driver’s foot well.
• Lift the mat on the driver side to
access the cover.
• Slip the cover from its seat. • Take strap out of its seat.
• With the tip of a screwdriver press
the clip shown in the picture box and
lift the strap up to release the
transmission from the P (Park)
position. The new position will allow
vehicle moving and towing.
• Release the parking brake only when
the vehicle is securely connected to a
tow vehicle.Auxiliary Jump-Start
Procedure If your vehicle has a discharged battery
it can be jump-started using a set of
jumper cables and a battery of another
vehicle or by using a portable battery
booster. It is necessary to have proper
jumper cables in order to connect the
booster battery to the remote posts of
the discharged battery. Booster cables
have positive and negative terminal
clamps and are identified by the
sheath color (red = positive, black =
negative).
NOTE:
An Authorized Maserati Dealer can
provide you with information about
the “Maserati Jumper Cables Kit”,
available in the “Genuine Accessories”
range.
Jump-starting can be dangerous if
done improperly so please follow the
procedures in this section carefully.
NOTE:
When using a portable battery booster
pack, follow the battery
manufacturer’s operating instructions
and precautions.In an Emergency
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322

• Disconnect the terminal clamp of the
positive jumper cable from the
remote positive (+) post of the
discharged vehicle.
NOTE:
If frequent jump-starting is required
to start your vehicle you should have
the battery and charging system
inspected at an Authorized Maserati
Dealer center.
WARNING!
California Proposition 65
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that
which are known to the State of
California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle. For more
information go to:
www.P65Warnings.ca.gov/passenger-
vehicle Towing a Disabled Vehicle Proper towing or lifting equipment is
required to prevent damage to your
vehicle.
CAUTION!
Any improper maneuver and use of
unsuitable equipment for recovering
vehicle in an emergency from off road
location could seriously damage the
vehicle. Contact an Authorized
Maserati Dealer .
Manual Release of
Transmission with Low Battery In order to push or tow the vehicle if
unable to shift the transmission out of
P (Park) (such as a discharged battery),
a manual park release is available. In
this case it is necessary to manually
release the shift lever and release the
parking brake if inserted (see
“Emergency Release of the Parking
Brake” in this section).
Follow the steps as indicated in
“Transmission Manual Release of P
(Park) Position” in this section to
manually disengage the transmission. Vehicle Towing Conditions Maserati only allows vehicle towing
either on a flatbed or with all four
wheels off the ground.
Towing an RWD Vehicle
If flatbed equipment is not available,
and the transmission is still operable, a
RWD vehicle may be flat towed (with
all four wheels on the ground) under
the following conditions.
• The shift lever must be in N
(Neutral).
• The distance to be traveled must not
exceed 30 mi (50 km).
• The towing speed must not exceed
30 mph (50 km/h).
If the transmission is not operable, or
the RWD vehicle must be towed faster
than 30 mph (50 km/h) or farther than
30 mi (50 km) (for example on a
highway), tow with the rear driving
wheels off the ground and on a
platform of a rescue vehicle, or with
the rear wheels raised using a wheel
lift.
CAUTION!
If you have to tow the RWD vehicle
with 2 wheels raised, ensure that the
(Continued)In an Emergency
6
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(Continued)
ignition switch is in the OFF position. If
this is not observed, when the ESC is
active, the ECU will store a
malfunction and the relative warning
light
will illuminate on the
instrument cluster display. This
requires the intervention of an
Authorized Maserati Dealer to reset
the system.
Towing an AWD Vehicle
WARNING!
Single axle towing or use of a tow
dolly is not allowed since it will
severely damage components of an
AWD vehicle.
WARNING!
Use of a tow dolly on front wheels is
strictly forbidden since front wheels
may still receive a residual amount of
torque and disengage the vehicle from
the tow dolly and affect safety of
both rescuers and other road users. Use the Tow Hook of the Tool
Kit CAUTION!
The tow hook should only be used for
towing the car on flat roads. Do not
use the tow hook to remove the car
that is stuck on off road stretches.
The tow hook is also used to tow the
vehicle
on the
platform of a tow truck.
The tow hook is contained in the tool
kit (see “Tool Kit” in this section) and
must be screwed in its seat accessible
behind the front grille, right-hand
side, after removing the protective
cap.
• Carefully clean the threaded seat
before screwing the hook.
• Screw the tow hook into its seat for
at least 11 turns. NOTE:
Maximum work angle of towing cable
or bar: 15°.
In an Emergency
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326

Seat Adjustment .............98
Service .....................10
Siri Smart Personal Assistant .... .215
Smoking Kit ................ .135
Snow Chains ............... .299
Spare parts service
Genuine Parts ..............13
Scheduled Maintenance .......13
Spare Parts Service .............13
SRS (Supplemental Restraint
System) ....................66
Start&Stop System ........... .220
Occupant Safety Function .... .222
Start&Stop Active Indicator . . . .155
Start&Stop Disable Indicator . . . .173
Start&Stop Failure Indicator
Light ................... .174
Start&Stop Function Disabling
Indicator ................ .222
Start&Stop Menu .......... .164
Start&Stop System Failure .... .224
Start the Engine
Engine Start Failure ......... .219
Engine Turn Off ........... .220
Steering Wheel
Heated Steering Wheel ...... .111
Phone and Voice Controls on
Steering Wheel ............ .213
Sunroof
Pinch Protect Feature ....... .142
Slide Opening Sunroof ....... .142
Sunroof Maintenance ....... .143
Venting Sunroof ........... .142 Sunshades ...................48
Power Sunshades ............50
Power Sunshades on Rear
Window ..................48
Power Sunshades on the Rear Doors
Windows ..................48
Sun Visors ................. .135
Surround View Camera System ....87
Symbols ....................14
Danger Symbols .............14
Symbols of Prohibitions and
Compulsory Measures .........14
Tables .................... .137
TCS (Traction Control System) .... .250
Technical Data .............. .375
Telltales
Telltales on Speedometer ..... .153
T
elltales on Tachometer ...... .155
Warning/Indicator Lights of Set
Modes/Functions on Display . . . .170
TFT Display: Menus and Settings . . .157
Tires
Change a Tire ............. .316
Compact spare tire ......... .300
Department of Transportation
Uniform Tire Quality Grades . . . .296
General Information ........ .292
Inflation Pressure .......... .381
Punctured Tire, use ......... .316
Replacement Tires .......... .298
Tire Pressure .............. .296
Tire Pressure Checkup ....... .297 Tire Safety Information ...... .292
TPMS - Tire Pressure Monitoring
System .................. .300
Winter Tires .............. .299
ToolKit................... .314
Towing
Towing a Disabled Vehicle .... .325
Towing the Vehicle ......... .325
Vehicle Towing Conditions .... .325
TPMS System ............... .300
Tire Pressure Low Warning .... .301
TPMS Deactivation ......... .303
Traffic Sign Assist - TSA ........ .290
Transmission, Automatic ....... .224
Automatic Transmission Lever . . .225
Automatic Transmission Range . .228
Malfunction and Overheating
Conditions ............... .232
Transmission Manual Release of P
(Park) Position ............ .322
Transmitter, Key fob RKE
Preventing Inadvertent Locking of
Key fob RKE Transmitter Inside the
Vehicle ...................43
Trunk
Power Trunk Lid/Hand Free
(optional) .................53
Trunk Safety ...............57
Trunk Lid
Power Trunk Lid Emergency
Release ...................56
Power Trunk Lid/Hand Free
(optional) .................53Index
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