service MAZDA CX5 2023 Owners Manual

Thank you for choosing a Mazda. We at Mazda design and build vehicles with
complete customer satisfaction in mind.

To help ensure enjoyable and trouble-free operation of your Mazda, read this
manual carefully and follow its recommendations.

An Authorized Mazda Dealer knows your vehicle best. So when maintenance or
service is necessary, that's the place to go.

Our nationwide network of Mazda professionals is dedicated to providing you with
the best possible service.

We assure you that all of us at Mazda have an ongoing interest in your motoring
pleasure and in your full satisfaction with your Mazda product.
Mazda Motor CorporationHIROSHIMA, JAPAN

Important Notes About This Manual
Keep this manual in the glove compartment as a handy reference for the safe and enjoyable use of
your Mazda. Should you resell the vehicle, le ave this manual with it for the next owner.

All specifications and descriptions are accurate at the time of printing. Because improvement is a con-
stant goal at Mazda, we reserve the right to make changes in specifications at any time without notice
and without obligation.

Air Conditioner and the Environment
Your Mazda's genuine air conditioner is filled with a refrigerant that has been found not to damage
the earth's ozone layer. If the air conditioner does not operate properly, consult an Authorized Mazda
Dealer.
Perc h l o rate
Certain components of this vehicle such as [air ba g modules, seat belt pretensioners, lithium batteries,
…] may contain Perchlorate Material-- Special handling may apply for service or vehicle end of life dis-
posal. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.

Please be aware that this manual applies to all models, equipment and options. As a result, you
may find some explanations for equipment not installed on your vehicle.

©2021 Mazda Motor CorporationJanuary 2022(Print2)
A Word to Mazda Owners
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Unlock button
To unlock the driver's door and the
fuel-filler lid, press the unlock button
and the hazard warning lights will flash
twice.
(With the advanced keyless function)
A beep sound will be heard twice.

To unlock the other doors and liftgate,
press the unlock button again within 5
seconds and two more beep sounds
will be heard.
NOTE
The system can be set to unlock all
the doors, liftgate, and fuel-filler lid
when pressing the unlock button
once.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
(Auto re-lock function)
After unlocking with the key, all the
doors, liftgate, and fuel-filler lid will
automatically lock if any of the
following operations are not
performed within about 60 seconds.
If your vehicle has a theft-deterrent
system, the hazard warning lights willflash for confirmation.
The time required for the doors to
lock automatically can be changed.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
A door or the liftgate is opened.The ignition is switched to any
position other than off.
(With theft-deterrent system)
When the doors are unlocked by
pressing the unlock button on the
key while the theft-deterrent system
is turned off, the hazard warning
lights will flash twice to indicate that
the system is turned off.
Powe r l i ft g ate b u tt on
*
To open/close the liftgate, press the
power liftgate button for one second
or longer with the liftgate in the fully
closed/open position.
The hazard warning lights flash twice
and the liftgate opens/closes after the
beep sounds.
For details on the power liftgate
function, refer to Power Liftgate on
page 3-22.
Panic button
If you witness from a distance
someone attempting to break into or
damage your vehicle, press and hold
the panic button to activate the
vehicle's alarm. Call emergency
services if necessary.
NOTE
The panic button will work whether
any door or the liftgate is open or
closed.
(Turning on the alarm)
Pressing the panic button for 1 second
or more will trigger the alarm for about
Before Driving
Keys
3-6*Some models.
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4. Firmly apply the parking brake.
5. Shift the transmission into P, and stop the engine.
To restart after parking on an incline:
1. With the transmission in P, start the engine. (Be sure to depress and hold thebrake pedal.)
2. Shift into gear.
3. Release the parking brake (also the foot brake) and pull away from the wheel blocks. Stop; apply the parking brake and shift into P.
4. Have a helper retrieve the wheel blocks.
Fuel consumption
Trailer towing causes higher fuel consumption.
Maintenance
If you tow a trailer frequently, have your vehicle serviced as shown in Scheduled
Maintenance (page 6-4).
Before Driving
To w i n g
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When entering and exiting
interchanges, service areas, and
parking areas of expressways (If you
exit an expressway while headway
control is in use, the vehicle ahead
will no longer be tracked and your
vehicle may accelerate to the set
speed).
 Slippery roads such as icy or
snow-covered roads (Tires could spin
causing you to lose vehicle control,
or the stop hold control may not
operate.)
 Long, descending slopes (to
maintain distance between vehicles,
the system automatically and
continuously applies the brakes
which could result in the loss of
brake power.)
 Two-wheeled vehicles such as
motorcycles or bicycles are ahead.
 Slopes with a steep gradient (The
vehicle ahead may not be detected
correctly, your vehicle may slip while
stopped by the stop hold control, or
it may accelerate suddenly after it
starts moving.)
 Driving under bad weather
conditions (rain, fog, and snow).
 The vehicle is driven on slippery
roads such as icy or snow-covered
roads and unpaved roads (Tires
could spin causing you to lose
vehicle control, or the stop hold
control may not operate.)
 Tires of a different specified size are
used, such as a temporary spare tire.
 Tires with
insufficient tread are used.
 The tire pressures are not adjusted to
the specified pressure.
 The vehicle is being used to tow a
camper or boat trailer.
 Tire chains are used.The vehicle is driven on roads with
lane lines other than white (yellow)
lines, such as an expressway.

Do not get out of the vehicle while
the stop hold control is operating.
Getting out of the vehicle while the
stop hold control is operating is
dangerous as the vehicle may move
unexpectedly and result in an accident.
Before getting out of the vehicle,
switch the TJA off, apply the parking
brake, and then shift the selector lever
to the P position.

CAUTION
Turn the system off when the vehicle is
running on a chassis roller.
Heed the following cautions so that
the TJA can operate normally.
 Turn the system off when the vehicle
is running on a chassis roller.
 Do not modify the vehicle's
suspensions.
 Always use wheels of the specified
size for the front and rear wheels.
Consult an Authorized Mazda Dealer
for tire replacement.

NOTE
The headway control does not detect
the following as physical objects.
Vehicles approaching in the
opposite direction
Pe de st r ia nsStationary objects (stopped
vehicles, obstructions)
If a vehicle ahead is traveling at an
extremely low speed, the system may
not detect it correctly.
When Driving
i-ACTIVSENSE
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5Interior Features
Use of various features for ride comfort, including air-
conditioning system and audio system.
Climate Control System............. 5-2 Operating Tips....................... 5-2
Vent Operation......................5-3
Manual Type..........................5-6
Fully Automatic Type............ 5-10
Mazda Connect...................... 5-15 What is Mazda Connect ?.....5-15
Mazda Connect Basic
Operations.......................... 5-19
Connected Service (If
applicable).......................... 5-36
Interior Equipment.................. 5-38Sunvisors............................. 5-38
Interior Lights...................... 5-39
Accessory Socket................. 5-41
USB Power Outlet
*............... 5-43
Wireless Charger (Qi)
*.......... 5-43
Cup Holder......................... 5-47
Bottle Holder.......................5-48
Assist Grips......................... 5-48
Rear Coat Hooks................. 5-49
Storage Compartments........ 5-49
*Some models.5-1
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What is Mazda Connect ?
▼What is Mazda Connect ?
This manual only indicates a part of the information for Mazda Connect. For details,
check the Web owner's manual at the Mazda site for each country and region.

1. Radio
2. Bluetooth® Audio/Hands-Free Call/SMS
(Short Message Service)
3. USB Audio/USB Video
4. USB port
*1/SD card slot*2
5. SD card (Navigation system)*
*
1 The location of the USB slot differs depending on the specifications.*2 The SD card slot is for the navigati on system only. For vehicles with the
navigation system, the SD card (Mazda genuine) with stored map data is
inserted into the SD card slot and used.
Interior Features
Mazda Connect
*Some models.5-15
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▼Appendix
Gracenote® Database
When connecting a USB audio device or Bluetooth® audio device to this unit and
playing audio, the unit searches the database stored in the vehicle for the album art.
If there is a match in the vehicle's database compilation to the music being played,
the album art is displayed. The database information stored in this device uses
database information in the Gracenote
® music recognitions service.
SiriusXM Travel Link
®*
CAUTION
ADVISORY ONLY
The weather information is subject to service interruptions and may contain errors or
inaccuracies and consequently should not be relied upon exclusively. You are urged
to check alternate weather information sources prior to making safety related
decisions. You acknowledge and agree that you shall be solely responsible for use of
the information and all decisions taken with respect thereto. By using this weather
service, you release and waive any claims against Sirius XM Radio Inc. and Mazda
Motor Corporation and all of their respective affiliates with regard to this service.
SiriusXM
® Satellite Radio*
Products/applications shall display “Call [Appropriate Phone Number] to Enable
Services” for any unsubscribed SiriusXM Data Service(s).
This shall be shown on the same screen as the Radio ID and the service subscription
status:
Contact your SiriusXM Representative for the appropriate call center phone number.
U.S.A.: 1-877-447-0011Canada: 1-877-438-9677
SiriusXM
® All Access Subscription
Hopefully, you're already loving SiriusXM in your new Mazda. But don't stop there
— you can also listen on the app and online. All Access is the very best subscription
package – with the most channels and the most flexibility. With All Access, you get
every channel available on your vehicle, plus you can listen on the app, online, and
in your home on a variety of connecte d devices. — so you can enjoy SiriusXM
wherever you are. Here's what's included:
Over 150 satellite channels to enjoy in your car, coast-to-coast, 24/7.All kinds of commercial-free music, plus every major sport, world-class news and
the biggest names in talk & entertainment.
Interior Features
Mazda Connect
5-28*Some models.
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All of our premium programming, including Howard Stern, every NFL, MLB®, and
NBA game, NHL® games, every NASCAR® race, 24/7 talk channels dedicated to
the biggest leagues, and much more.
All SiriusXM services require a subscription, sold separately or as a package by
SiriusXM Radio Inc. (or, in Canada, Si riusXM Canada Inc.), after any trial
subscription which may be included with your vehicle purchase or lease. To
subscribe after your trial subscription, call 1-877-447-0011 (U.S.A.) or
1-877-438-9677 (Canada).
CAUTION
It is prohibited to copy, decompile, disassemble, reverse engineer, hack,
manipulate, or otherwise make available any technology or software incorporated in
receivers compatible with the SiriusXM sa tellite radio service or that support the
SiriusXM website, the online service or any of its content. Furthermore, the AMBE
®
voice compression software included in th is product is protected by intellectual
property rights including patent rights, c opyrights, and trade secrets of Digital Voice
Systems, Inc. The SiriusXM Service may include traffic, weather and other content
and emergency alert information and data. Such information and data is not for
“safety for life”, but is merely supplemental and advisory in nature and, therefore,
cannot be relied upon as safety critical. Neither SiriusXM nor Mazda is responsible
for any errors in accuracies in the SiriusXM data services or its use in applications.
The SiriusXM content is subjec t to change without notice.
NOTE
SiriusXM Satellite Radio Service is available in the 48 contiguous United States and
the District of Columbia. The service is not available in Alaska, Hawaii or Puerto
Rico.
HD Radio™
What is HD Radio™ Technology and how does it work?
HD Radio™ Technology is the digital evolution of analog AM/FM radio.
Your radio product has a special receiver which allows it to receive digital broadcasts
(where available) in addition to the analog broadcasts it already receives.
Digital broadcasts have better sound quality than analog broadcasts as digital
broadcasts provide free, crystal clear audio.
For more information, and a guide to available radio stations and programming ,
please visit www.hdradio.com.
Benefits of HD Radio™ Technology
(Information)
The song title, artist name, album name will appear on the screen when available by
the radio station.
Interior Features
Mazda Connect
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(Multicast)
On the FM radio frequency most digital stations have “multiple” or supplemental
programs on each FM station.
HD Radio Technology manufactured under license from iBiquity Digital Corporation.
U.S. and Foreign Patents.
For patents see http://dts.com/patents.
Apple CarPlay™
CAUTION
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF APPLE CARPLAY™
(“THE APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO
SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH
YOU TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND THAT
THE APPLICATION AND INFORMATION ON THE APPLICATION IS PROVIDED “AS
IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY
KIND, AND MAZDA HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS
WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR
PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS.
AS EXAMPLES, AND WITHOUT LIMITATION, MAZDA DISCLAIMS ANY
WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY THE
APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL
TIME, SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR
OTHER CONTENT PROVIDED BY APPLE, ITS AFFILIATES, OR THIRD PARTY
PROVIDERS; MAZDA DOES NOT GUARANTEE AGAINST LOSS OF APPLICATION
DATA, WHICH MAY BE LOST AT ANY TIME; MAZDA DOES NOT GUARANTEE
THAT THE APPLICATION OR ANY SERVICES PROVIDED THROUGH THEM WILL
BE PROVIDED AT ALL TIMES OR THAT ANY OR ALL SERVICES WILL BE AVAILABLE
AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTICE FOR REPAIR, MAINTENANCE,
SECURITY FIXES, UPDATES, ETC., SERVICES MAY BE UNAVAILABLE IN YOUR AREA
OR LOCATION, ETC.
Interior Features
Mazda Connect
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IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY
TECHNOLOGY OR GOVERNMENT REGULATION MAY RENDER THE SERVICES
AND/OR APPLICATIONS OBSOLETE AND/OR UNUSABLE. TO THE EXTENT NOT
PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES BE LIABLE
FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF
DATA, FAILURE TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION
OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR
RELATED TO THE APPLICATION OR YOUR USE OF OR INABILITY TO USE THE
APPLICATION OR INFORMATION ON THE APPLICATION.
 When using Apple CarPlay™, please avoid distraction and use Apple CarPlay™
responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
NOTE
Apple CarPlay™ is provided by Apple® and its use is subject to your agreement to
the Apple CarPlay™ terms of use, which are included as part of the Apple iOS
terms of use.
When using Apple CarPlay™, location, speed , and other vehicle data is transferred
to your iPhone®. For further details, refer to Apple®’s Privacy Policy.
Android Auto™
CAUTION
 YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF ANDROID AUTO™
(“THE APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO
SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH
YOU TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND THAT
THE APPLICATION AND INFORMATION ON THE APPLICATION IS PROVIDED “AS
IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY
KIND, AND MAZDA HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS
WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR
PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS.
Interior Features
Mazda Connect
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