ECO mode MAZDA CX9 2023 Repair Manual

▼(Second-row Seat Console Box with
Armrest) Storage Box*
CAUTION
Store the armrests when the storage box is
not in use. Otherwise, your foot might get
caught when changing seats and fall down
resulting in injury.
▼
Armrest Box*
To open, push the button and pull up the
lid.
Interior Features
Interior Equipment
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Sunshade (Rear DoorWindow)
*
The sunshades are equipped to the
windows on both sides of the second-row
seats.

Hold the tab and pull the sunshade upward
and hook the slots.
Ta b
Hook
Sunshade
To return the sunshade to its original
position, unhook the sunshade and retract
it slowly.
CAUTION
Securely hook the sunshade. Otherwise,
the sunshade may retract suddenly
resulting in injury such as
fingers get
pinched.
 Use the sunshades only when the
windows are fully closed. Using a
sunshade while a window is open could
cause is to unhook and flap around
inside the cabin where it can hit
someone sitting near the window,
resulting in injury.
Interior Features
Interior Equipment
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CAUTION
When removing the lens or lamp unit using a flathead screwdriver, make sure that the
flathead screwdriver does not contact the int erior terminal. If the flathead screwdriver
contacts the terminal, a short circuit may occur.
NOTE
To replace the bulb, contact an Authorized Mazda Dealer.
Use the protective cover and carton for the re placement bulb to dispose of the old bulb
promptly and out of the reach of children.
▼ Replacing Exterior Light Bulbs
The exterior lights have either LEDs or
normal bulbs.
LED type
Headlights (type A)
Headlights/Daytime running lights (type
B)
Front turn signal lights (type A)
Daytime running light
s/Parking lights
(type A)
Front side-marker lights (type A)
Signature wing illumination (type A)*
Fog lights*
Brake lights
Taillights
High-mount brake light
Side turn signal lights
Rear side-marker lights
License plate lights
The LED bulb cannot be replaced as a
single unit because it is an integrated unit.
The LED bulb has to be replaced with the
unit. We recommend an Authorized
Mazda Dealer when the replacement is
necessary.
Bulb type
Front turn signal lights (type B),
Parking lights/Front side-marker lights
(type B)
NOTE
When replacing a bulb for the front turn
signal lights and parking lights/front
side-marker lights, turn the steering wheel
and change the direction in which the tires
are pointed to the position where the bulb
replacement can be done easily.
Turn the steering wheel after starting the
engine and stop the engine after you finish
turning the steering wheel.
1. If you are changing the right bulb, start the engine, turn the steering wheel all
the way to the right, and turn off
engine. If you are changing the left
bulb, turn the steering wheel to the left,
and turn off engine.
2. Make sure the ignition is switched off, and the headlight switch is off.
Maintenance and Care
Owner Maintenance
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2. Wipe off the remaining detergent usinga cloth soaked in clean water and
wrung out well.
▼Leather Upholstery Maintenance*
1. Remove dust and sand using a vacuum
cleaner.
2. Wipe off the soiled area with a soft cloth and a suitable, special cleaner or
a soft cloth soaked in a mild detergent
(about 5%) diluted with water.
3. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
4. Remove moisture with a dry, soft cloth and allow the leather to further dry in a
well-ventilated, shaded area. If the
leather gets wet such as from rain,
remove the moisture and dry it as soon
as possible.
NOTE
Because genuine leather is a natural
material, its surface is not uniform and
it may have natural scars, scratches,
and wrinkles.
To maintain the quality for as long as
possible, periodical maintenance, about
twice a year, is recommended.
If the leather upholstery comes into
contact with any of the following, clean
it immediately.
Leaving it uncleaned could cause
premature wear, mold, or stains.
Sand or dirt
Grease or oil, such as hand cream
Alcohol, such as in cosmetic or hair
dressing items
If the leather upholstery gets wet,
promptly remove moisture with a dry
cloth. Remaining moisture on the
surface may cause deterioration such as
hardening and shrinkage.
Exposure to direct sunlight for long
periods may cause deterioration and
shrinkage. When parking the car under
direct sunlight for long periods, shade
the interior using sunshades.
Do not leave vinyl products on the
leather upholstery for long periods.
They may affect the leather quality and
coloring. If the cabin temperature
becomes hot, the vinyl may deteriorate
and adhere to the genuine leather.
▼ Plastic Part Maintenance
CAUTION
Do not use polishing agents.
Depending on the product ingredients,
they could cause discoloration, stains,
cracks or peeling of the coating.
▼Instrument Panel Top Maintenance
1. Wipe the soiled area with a soft cloth
soaked in a mild detergent (approx.
5%) diluted with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
▼Panel Maintenance
If a panel becomes soil
ed, wipe it off with
a soft cloth soaked in clean water and
thoroughly wrung out.
If some areas require f urther cleaning, use
the following procedure:
Maintenance and Care
Appearance Care
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1. Wipe the soiled area with a soft clothsoaked in a mild detergent (approx.
5 %) diluted with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
NOTE
Be particularly careful when cleaning
shiny surface panels and metallic parts
such as plating as they can be scratched
easily.
▼Active Driving Display
Maintenance*
The dust-proof sheet has a coating. When
cleaning, do not use a hard or
rough-surface cloth, or cleaning detergent.
In addition, if a chemi
cal solvent gets on
the active driving di splay, wipe it off
immediately. The dust-proof sheet could
be damaged and the surface coating could
be scratched. Use a fin e, soft cloth such as
those used for cleaning eyeglasses.
NOTE
Use of compressed air when cleaning the
dust-proof sheet is recommended.
▼ Cleaning the Window Interiors
If the windows become covered with an
oily, greasy, or waxy film, clean them with
glass cleaner. Follow th
e directions on the
container.
CAUTION
 Do not scrape or scratch the inside of the
window glass. It could damage the
thermal filaments and the antenna lines.
When washing the inside of the window
glass, use a soft cloth dampened in
lukewarm water, gently wiping the
thermal filaments and the antenna lines.
Use of glass cleaning products could
damage the thermal filaments and the
antenna lines.
▼ Cleaning the Floor Mats
Rubber floor mats should be cleaned with
mild soap and water only.
WA R N I N G
Do not use rubber cleaners, such as tire
cleaner or tire shine, when cleaning rubber
floor mats:
Cleaning the rubber floor mats with rubber
cleaning products makes the floor mats
slippery.
This may cause an accident when
depressing the accelerator or brake pedal
or when getting in or out of the vehicle.
After removing the floor mats for
cleaning, always rein
stall them securely
(page 3-49).
Maintenance and Care
Appearance Care
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SignalWarning
(Red)
Brake Pedal Opera‐
tion Demand Warn‐
ing Light
*
When only flashing
Flashes if there is the possibility of the vehicle not being he ld in the stopped position by
the AUTOHOLD function, such as o n steep slopes. Depress and hold your foot on the
brake pedal.
When flashing and beep sound is activated at the same time
The warning light flashes and t he beep sound is activated for a bout 5 seconds if there is a
problem with the system. If the warning light flashes and the w arning sound is activated,
immediately depress the brake pe dal and stop using the AUTOHOLD function then con‐
tact an Authorized Mazda Dealer.
WA R N I N G
Immediately depress the brake pedal if the warning light flashes and the beep sound is acti‐
vated while using the AUTOHOLD function:
Because the AUTOHOLD function is canceled forcibly, the vehicle may move unexpectedly
and result in an accident.
Check Engine Light If this light illuminates while dr
iving, the vehicle may have a problem. It is important to
note the driving conditions when the light illuminated and cons ult an Authorized Mazda
Dealer.
The check engine light may illumi nate in the following cases:
The engine's electrical system has a problem.The emission control system has a problem.The fuel tank level being very low or approaching empty.The fuel-filler cap is missing or not tightened securely.
If the check engine light remains on, or it flashes continuously , do not drive at high
speeds and consult an Authorized Mazda Dealer as soon as possible.
WA R N I N G
If the check engine light turns on, do not disconnect the battery cables.
If the battery cables are disconnected and then reconnected, the engine could be damaged
and catch on fire.
Automatic Trans‐
axle Warning Indi‐ cation/Warning Light The indication/light illuminates
when the transaxle has a problem.CAUTION
If the automatic transaxle warning indication/ light illuminates, the transaxle has an electri‐
cal problem. Continuing to drive your Mazda in this condition could cause damage to your
transaxle. Consult an Authorized Mazda Dealer as soon as possible.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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SignalWarning
AWD Warning Indi‐
cation*
“4WD system malfunction” is displayed
The indication is displayed under the following conditions. The system may have a mal‐
function. Have the vehicle check ed at an Authorized Mazda Dealer.
When there is a malfunction in the AWD system.When there is a large difference between the tire size of the f ront and rear wheels.
“4WD system high-load” is displayed
The indication is displayed under the following conditions. Park the vehicle in a safe place
and check that the warning indi cation light turns off, and then drive the vehicle. Contact
an Authorized Mazda Dealer if the indication is continuously displayed.
When the differential oil temp erature is excessively high.When there is a large difference between the front and rear whe el rotation, such as
when trying to remove the vehicle from mud.
(Turns on)
TCS/DSC Indicator
Light If the light stays on, the TCS,
DSC or the brake assist system may have a malfunction and
they may not operate correctly. Take your vehicle to an Authori zed Mazda Dealer.
Air Bag/Front Seat
Belt PretensionerSystem Warning Light A system malfunction is indicated
if the warning light constantly flashes, constantly illu‐
minates or does not illuminate a t all when the ignition is switched ON. If any of these oc‐
cur, consult an Authorized Mazda Dealer as soon as possible. The system may not operate
in an accident.WA R N I N G
Never tamper with the air bag/pretensioner systems and always have an Authorized Mazda
Dealer perform all servicing and repairs:
Self-servicing or tampering with the systems is dangerous. An air bag/pretensioner could
accidentally activate or become disabled causing serious injury or death.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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▼Request Switch Inoperable Warning
Beep (With the advanced keyless
function)
If the request switch is pressed with the
door open or ajar, or the ignition is not
switched OFF with a key being carried, a
beep will be heard outside for about 2
seconds to notify the driver that the door
or liftgate cannot be locked.
▼Key Left-in-luggage Compartment
Warning Beep (With the advanced
keyless function)
If the key is left in the luggage
compartment with all the doors locked and
the liftgate closed, a
beep will be heard
outside for about 10 seconds to notify the
driver that the key is in the luggage
compartment. In this case, take out the key
by pressing the electric liftgate opener and
opening the liftgate. The key taken out of
the luggage compartment may not operate
because its functions have been
temporarily stopped. To restore the key's
functions, perform the applicable
procedure (page 3-9).
▼ Key Left-in-vehicle Warning Beep
(With the advanced keyless
function)
If all the doors and luggage compartment
are locked using another key while the key
is left in the cabin, the beep which sounds
outside of the vehic
le will be heard for
about 10 seconds to notify the driver that
the key is in the cabin. In this case, take
out the key by opening the door. A key
taken out of the vehicle using this method
may not operate because its functions have
been temporarily stopped. To restore the
key's functions, perform the applicable
procedure (page 3-9).
▼ Power Liftgate Warning Beep*
If system operation precautions are
necessary, the driver is notified by the
warning sound.
Cautions
What to check
The beep sounds 3 times The conditions required
for the power liftgate to
operate have not been
met, such as an object
being stuck in the lift‐
gate.
The beep sound contin‐
ues The vehicle is being
driven with the liftgate
open. Stop the vehicle
and close the liftgate.
▼
Electric Parking Brake (EPB)
Warning Beep
The warning buzzer is activated under the
following conditions:
The vehicle is driven with the parking
brake applied.
The Electric Parking Brake (EPB)
switch is pulled while the vehicle is
driven.
▼
AUTOHOLD Warning Beep
Warning light flashes/message is displayed
and beep sound is activated
simultaneously for about 5 seconds when
using AUTOHOLD function or when
AUTOHOLD switch is operated.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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Because a problem with AUTOHOLD
function has occurred, AUTOHOLD
function does not operate even if
AUTOHOLD switch is operated.

If the warning light flashes/message is
displayed and the beep sound is activated
simultaneously, have your vehicle
inspected at an Authorized Mazda Dealer.
▼ Power Steering Warning Buzzer
If the power steering system has a
malfunction, the power steering
malfunction indication/malfunction
indicator light turns
on or flashes and the
buzzer operates at the same time.
Refer to Stop Vehicle in Safe Place
Immediately on page 7-28.
▼ Tire Inflation Pressure Warning
Beep
The warning beep sound will be heard for
about 3 seconds if the tire pressures
decrease.
Refer to Tire Pressure Monitoring System
on page 4-256.
▼Blind Spot Monitoring (BSM)
Warning Beep*
Driving forward
The warning beep operates when the turn
signal lever is operated to the side where
the Blind Spot Monitoring (BSM) warning
light is illuminated.
NOTE
A personalized function is available to
change the Blind Spot Monitoring (BSM)
warning beep sound volume.
Refer to the Settings
section in the Mazda
Connect Owner's Manual.
Reversing
The Blind Spot Monitoring (BSM)
warning sound is activated if there is a
possibility of collis ion with a vehicle
approaching from behind and from the
rear on the left and right sides of the
vehicle.
▼ Excessive Speed Warning*
If the vehicle speed exceeds the speed
limit sign displayed on the active driving
display, the warning sound is activated and
the area around the speed limit sign
displayed on the active driving display
flashes 3 times in ambe
r, and if the vehicle
speed continues to exceed the displayed
speed limit sign, the indication stops
flashing and remains on.
▼ Mazda Radar Cruise Control with
Stop & Go function (MRCC with
Stop & Go function) System
Wa r n i n g s
*
The Mazda Radar Cruise Control with
Stop & Go function (MRCC with Stop &
Go function) system warnings notify the
driver of system problems and precautions
on use when required. Check after hearing
a warning beep sound.
Warning beep What to check
While the Mazda Radar
Cruise Control with Stop
& Go function (MRCC
with Stop & Go func‐
tion) system is operating,
a single beep sound is
heard when “Front Ra‐
dar Sensor Blocked” is
displayed in the mul‐
ti-information display. Cancel the Mazda Radar
Cruise Control with Stop
& Go function (MRCC
with Stop & Go func‐
tion) system if the radar
sensor (front) becomes
dirty. Clean the area
around the radar sensor
(front).
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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Customer Assistance (Canada)
▼Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern
to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Ma zda in top condition. In
our experience, any questions, pro blems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effect ively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
▼STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If t
he Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General Manager.
▼STEP 2: Contact the
Mazda Regional Office
If you feel that you still requ ire assistance, ask the dealer S ervice Manager to arrange for
you to meet the local Mazda Service Representative. If more exp edient, contact Mazda
Canada Inc. Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 8-9).
▼ STEP 3: Contact the Mazda Cu
stomer Relations Department
If still not substantially satisfied, contact the Customer Rela tions Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Ca nada TEL: 1 (800)
263-4680.
Provide the Department wit h the following information:

1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number ( VIN). Refer to the Vehicle Identification Number on
page 9-2 for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction

The Department, in cooperation wi th the local Mazda Service Representative, will review
the case to determine if everyth ing possible has been done to ensure your satisfaction.

Please recognize that the resolution of service problems in mos t cases requires the use of
your Mazda dealer's service facilities, personnel and equipment . We urge you to follow the
above three steps in sequenc e for most effective results.
Customer Information and Reporting Safety Defects
Customer Assistance
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