service MAZDA CX9 2023 Owners Manual

Thank you for choosing a Mazda. We at Mazda design and build vehicles with complete
customer satisfaction in mind.

To help ensure enjoyable and trouble-free operation of your Mazda, read this manual
carefully and follow its recommendations.

An Authorized Mazda Dealer knows your vehicle best. So when mai ntenance or service is
necessary, that's the place to go.

Our nationwide network of Mazda professionals is dedicated to p roviding you with the best
possible service.

We assure you that all of us at Mazda have an ongoing interest in your motoring pleasure
and in your full satisfaction with your Mazda product.
Mazda Motor Corporation
HIROSHIMA, JAPAN

Important Notes About This Manual
Keep this manual in the glove com partment as a handy reference for the safe and enjoyable use of your Mazda.
Should you resell the vehicle, leave this manual with it for th e next owner.

All specifications and descriptio ns are accurate at the time of printing. Because improvement is a constant goal
at Mazda, we reserve the right to make changes in specifications at any time without notice and without obliga‐
tion.

Air Conditioner and the Environment
Your Mazda's genuine air condit ioner is filled with a refrigerant that has been found not to damage the earth's
ozone layer. If the air conditione r does not operate properly, consult an Authorized Mazda Dealer.
Perchlorate
Certain components of this vehicle such as [air bag modules, se at belt pretensioners, lithium batteries,…] may
contain Perchlorate Material-- Special handling may apply for s ervice or vehicle end of life disposal. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.

Please be aware that this manual applies to all models, equipme nt and options. As a result, you may find
some explanations for equipment not installed on your vehicle.

©2022 Mazda Motor CorporationJune 2022 (Print1)
A Word to Mazda Owners
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CAUTION
Do not place fingers or hands around the
bottom of the seat while the seat memory
function is operatin g. The seat moves
automatically while the seat memory
function is operating and fingers or hands
could get pinched and injured.
SET button
A driving position can be programmed or
operated using the buttons on the side of
the seat or the key.
NOTE
Lumbar support adjustment cannot be
programmed.
A driving position can be programmed
to the buttons on the side of the seat and
the key in use for driving the vehicle.
If the vehicle has been serviced and the
battery cables disconnected, the
programmed seat positions will have
been erased. Re-program the seat
positions.
Programming
1. Make sure the parking brake is on.
2. Make sure the selector lever is in the P position.
3. Start the engine.
4. Adjust the seat and the active driving display to the desired driving position.
5. Press the SET button on the seat until a
beep sound is heard 1 time.
6. Perform one of the following settings
within 5 seconds of completing step 5
above:
Programming using a button on
the side of the seat
Press the button you want to
program, either bu tton 1 or 2, until a
beep sound is heard 1 time.
Programming using the key
Press the key unlock button until a
beep sound is heard 1 time.
NOTE
If a beep sound is heard 3 times, the
operation is canceled.
To move the driving position to a
programmed position
(Using a button on the side of the seat)
1. Make sure the parking brake is on.
2. Make sure the selector lever is in the P
position.
3. Start the engine.
4. Press the programming button for the driving position you want to call up
(button 1 or 2).
5. A beep sound is heard when the
driving position adjustment is
completed.
NOTE
If the driving position movement is not
changed, only the beep sounds.
A seat position can be called up even
with the engine not running.
The driving position adjustment is
canceled in the following cases:
Essential Safety Equipment
Seats
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After this, the system switches the
setting each time the UNLOCK
button is pressed (the sound of the
doors locking/unlocking can be
heard).
4. The setting change is completed by doing any one of the following:
Switching the ignition to ACC or
ON.
Closing the driver's door.
Opening the liftgate.
Not operating the key for ten
seconds.
Pressing any button except the
UNLOCK button on the key.
Pressing a request switch.
(Auto re-lock function)
After unlocking with the key, all doors
and the liftgate will automatically lock if
any of the following operations are not
performed within about 60 seconds. If
your vehicle has a theft-deterrent
system, the hazard warning lights will
flash for confirmation.
The time required for the doors to lock
automatically can be changed.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
A door or the liftgate is opened.
The ignition is switched to any
position other than off.
(With theft-deterrent system)
When the doors are unlocked by
pressing the unlock button on the key
while the theft-deterrent system is turned
off, the hazard warn ing lights will flash
twice to indicate that the system is
turned off.
Power liftgate button*
To open/close the liftgate, press the power
liftgate button for one second or longer
with the liftgate in the fully closed/open
position.
The hazard warning lights flash twice and
the liftgate opens/closes after the beep
sounds.
Panic button
If you witness from a distance someone
attempting to break into or damage your
vehicle, press and hold the panic button to
activate the vehicle's alarm. Call
emergency services if necessary.
NOTE
The panic button will work whether any
door or the liftgate is open or closed.
(Turning on the alarm)
Pressing the panic but ton for 1 second or
longer will trigger the alarm for about 2
minutes and 30 seconds, and the following
will occur:
The horn sounds intermittently.
The hazard warning lights flash.
(Turning off the alarm)
The alarm stops by pressing any button on
the key.
Before Driving
Keys
*Some models.3-7
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To restart after parking on an incline:
1. With the transaxle in P, start the engine. (Be sure to depress and hold the brake pedal.)
2. Shift into gear.
3. Release the parking brake (also the foot brake) and pull away from the wheel blocks.
Stop; apply the parking brake and shift into P.
4. Have a helper retrieve the wheel blocks.
Fuel consumption
Trailer towing causes higher fuel consumption.
Maintenance
If you tow a trailer frequently, have your vehicle serviced as shown in Scheduled
Maintenance (page 6-4).
Before Driving
To w i n g
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5Interior Features
Use of various features for ride comfort, including air-conditioning
system and audio system.
Climate Control System.................... 5-2 Operating Tips.............................. 5-2
Vent Operation (Front)................. 5-3
Front Air Conditione r................... 5-5
Vent Operation (Rear)...................5-9
Rear Air Conditioner. ................. 5-11
Mazda Connect [Mazda Connect
(Type A)]...........................................5-14 What is Mazda Connect ?........... 5-14
Mazda Connect Basic
Operations...................................5-17
Mazda Connect [Mazda Connect
(Type B)]........................................... 5-34 What is Mazda Connect ?........... 5-34
Mazda Connect Basic
Operations...................................5-38
Connected Service (If
applicable).................................. 5-55
Interior Equipment......................... 5-57 Sunvisors.................................... 5-57
Interior Lights............................. 5-58
Accessory Sockets...................... 5-62
USB Power Outlet
*.................... 5-63
Wireless Charger (Qi)
*............... 5-66
Cup Holder................................. 5-69
Bottle Holder.............................. 5-71
Storage Compartments............... 5-71
Sunshade (Rear Door Window)
*.......
.................................................... 5-77
*Some models.5-1
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What is Mazda Connect ?
▼What is Mazda Connect ?
For vehicles with the following display type, refer to the foll
owing page because your
vehicle is equipped with Mazda Connect (Type B).
Refer to What is Mazda Connect ? 5-34.
This manual only indicates a part of the information for Mazda Connect. For details, check
the Web owner's manual at the Mazda site for each country and r egion.

1. Radio
2. Bluetooth
® Audio/Hands-Free Call/SMS (Short Message Service)/E-mail
3. USB Audio
4. AUX
5. USB port
*1/Auxiliary jack*1/SD card slot*2
Interior Features
Mazda Connect [Mazda Connect (Type A)]
5-14
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▼Appendix
Gracenote® Database
When a USB device or Bluetooth® device is connected to this unit and the audio is played,
the album name, artist name, genre and title information are automatically displayed if there
is a match in the vehicle's database compilation to the music b eing played. The information
stored in this device uses database information in the Gracenot e
® music recognition service.
This application or device contains software from Gracenote, In c. of Emeryville, California
(“Gracenote”). The software from G racenote (the “Gracenote Software”) enables this
application to perform disc an d/or file identification and obta in music-related information,
including name, artist, track, and title information (“Gracenot e Data”) from online servers or
embedded databases (collectively, “Gracenote Servers”) and to p erform other functions. You
may use Gracenote Data only by means of the intended End-User f unctions of this
application or device.
You agree that you will use Gra cenote Data, the Gracenote Softw are, and Gracenote Servers
for your own personal non-commercial use only. You agree not to assign, copy, transfer or
transmit the Gracenote Software or any Gracenote Data to any third party. YOU AGREE
NOT TO USE OR EXPLOIT GRACENOTE DATA, THE GRACENOTE SOFTWARE,
OR GRACENOTE SERVERS, EXCEPT AS EXPRESSLY PERMITTED HEREIN.
You agree that your non-exclusive license to use the Gracenote Data, the Gracenote
Software, and Gracenote Servers w ill terminate if you violate these restrictions. If your
license terminates, you agree to cease any and all use of the Gracenote Data, the Gracenote
Software, and Gracenote Servers. Gracenote reserves all rights in Gracenote Data, the
Gracenote Software, and the Gracenote Servers, including all ow nership rights. Under no
circumstances will Gracenote become liable for any payment to y ou for any information that
you provide. You agree that Gracenote, Inc. may enforce its rig hts under this Agreement
against you directly in its own name.
The Gracenote service uses a unique identifier to track queries for statistical purposes. The
purpose of a randomly assigned numeric identifier is to allow t he Gracenote service to count
queries without knowing anything about who you are. For more in formation, see the web
page for the Gracenote Privacy Policy for the Gracenote service .
The Gracenote Software and each item of Gracenote Data are lice nsed to you “AS IS.”
Gracenote makes no representations or warranties, express or implied, regarding the
accuracy of any Gracenote Data from in the Gracenote Servers. G racenote reserves the right
to delete data from the Gracenote Servers or to change data cat egories for any cause that
Gracenote deems sufficient. No warranty is made that the Gracen ote Software or Gracenote
Servers are error-free or that f unctioning of Gracenote Softwar e or Gracenote Servers will
be uninterrupted. Gra cenote is not obligated to provide you wit h new enhanced or additional
data types or categories that Gracenote may provide in the futu re and is free to discontinue
its services at any time.
Interior Features
Mazda Connect [Mazda Connect (Type A)]
5-26
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All SiriusXM services require a subscription, sold separately or as a package by SiriusXM
Radio Inc. (or, in Canada, SiriusXM Canada Inc.), after any tri al subscription which may be
included with your vehicle purchase or lease. To subscribe afte r your trial subscription, call
1-877-447-0011 (U.S.A.) or 1-877-438-9677 (Canada).
CAUTION
It is prohibited to copy, decompile, disassemble, reverse engineer, hack, manipulate, or
otherwise make available any technology or software incorporated in receivers compatible
with the SiriusXM satellite radio service or that support the SiriusXM website, the online
service or any of its content. Furthermore, the AMBE
® voice compression software included in
this product is protected by intellectual prop erty rights including patent rights, copyrights,
and trade secrets of Digital Voice Systems, Inc. The SiriusXM Service may include traffic,
weather and other content and emergency alert information and data. Such information and
data is not for “safety for life”, but is me rely supplemental and advisory in nature and,
therefore, cannot be relied upon as safety critic al. Neither SiriusXM nor Mazda is responsible
for any errors inaccuracies in the SiriusXM data services or its use in applications. The SiriusXM
content is subject to change without notice.
HD Radio™
What is HD Radio™ Technology and how does it work?
HD Radio™ Technology is the digital evolution of analog AM/FM r adio. Your radio
product has a special receiver which allows it to receive digit al broadcasts (where available)
in addition to the analog broadcasts it already receives. Digit al broadcasts have better sound
quality than analog broadcasts as digital broadcasts provide fr ee, crystal clear audio. For
more information, and a guide to available radio stations and p rogramming, please visit
www.hdradio.com.
Benefits of HD Radio™ Technology
(Information)
The song title, artist name, album name and genre will appear o n the screen when available
by the radio station.
(Multicast)
On the FM radio frequency most digital stations have “multiple” or supplemental programs
on each FM station.
HD Radio Technology manufactured under license from iBiquity Di gital Corporation. U.S.
and Foreign Patents.
For patents see http://dts.com/patents.
Interior Features
Mazda Connect [Mazda Connect (Type A)]
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Apple CarPlay™
Apple CarPlay™ allows you to make calls, send or receive messages, and listen to music
using your iPhone
® with the vehicle's audio system , or search for destinations using the
maps. In addition, voice recogni tion operation is possible using Siri
®.
CAUTION
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF APPLE CARPLAY™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HERE BY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABIL ITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURP OSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION,
MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY
THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME,
SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT
PROVIDED BY APPLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT
GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME;
MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED
THROUGH THEM WILL BE PROVIDED AT ALL TI MES OR THAT ANY OR ALL SERVICES WILL BE
AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTI CE FOR REPAIR, MAINTENANCE, SECURITY
FIXES, UPDATES, ETC., SERVIC ES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES
BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE
ANY DATA, BUSINESS INTERRUPTION OR AN Y OTHER COMMERCIAL DAMAGES OR LOSSES,
ARISING OUT OF OR RELATED TO THE APPLICATION OR YOUR USE OF OR INABILITY TO USE
THE APPLICATION OR INFORMATION ON THE APPLICATION.
 When using Apple CarPlay™, please avoid dist raction and use Apple CarPlay™ responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
Interior Features
Mazda Connect [Mazda Connect (Type A)]
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NOTE
Apple CarPlay™ is provided by Apple® and its use is subject to your agreement to the
Apple CarPlay™ terms of use, which are included as part of the Apple iOS terms of use.
When using Apple CarPlay™, location, speed, and other vehicle data is transferred to
your iPhone
®. For further details, refer to Apple®’s Privacy Policy.
Android Auto™
Android Auto™ is an application which allows the operation of an Android™ Smartphone
using the vehicle's audio. Androi d Auto™ functions such as the phone, messages, music,
and map can be used with the vehicle's audio system.
CAUTION
 YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF ANDROID AUTO™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HE REBY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIO NS OF MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION,
MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY
THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME,
SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT
PROVIDED BY GOOGLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT
GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME;
MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED
THROUGH THEM WILL BE PROVIDED AT ALL TIMES OR THAT ANY OR ALL SERVICES WILL BE
AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTICE FOR REPAIR, MAINTENANCE, SECURITY
FIXES, UPDATES, ETC., SERVICES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CH ANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE.
Interior Features
Mazda Connect [Mazda Connect (Type A)]
5-30
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