phone MAZDA MODEL 3 HATCHBACK 2020 (in English) Owner's Manual

Customer Assistance(Mexico)
▼Customer Assistance
Your complete and permanent satisfaction
is our business. We are here to serve you.
All Authorized Mazda Dealers have the
knowledge and the tools to keep your
Mazda vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you take
the following steps:
▼Contact Your Mazda Dealer
Discuss the matter
with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue.
If your concern has not been resolved by
the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS
MANAGER, then please contact the
GENERAL MANAGER of the
dealership o r the OWNER.
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system modified
to accommodate a p erson with certain
medical condition in accordance with a
certified physician you must contact
your dealership in order to avoid the
potential loss of the warranty of your
vehicle which may occur if some third
party is hired by the customer to make
any modifications to this system.

Log on: at www.mazdamexico.com.mx

Answers to many questions, including
how to locate or contact a local Mazda
dealership in Mexico, can be found here.

E-mail: click on “Contactanos” at the top
of the page at www.mazdamexico.com.mx

By phone at: 01 800 01 MAZDA (62932)

By letter at:
Attn: Customer Assistance
Mazda Motor de Mexico
Mario Pani 400 PB, Col. Santa Fe
Cuajimalpa, Delegación Cuajimalpa de
Morelos, Ciudad de México, CP 05348
Tel: Customer Assistance
01 800 01 MAZDA(62932).

In order to serve you efficiently and
effectively, please help us by providing the
following information:

1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or
title or located on the upper driver's
side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Customer Information and Reporting Safety Defects
Customer Assistance
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Reporting Safety Defects (Canada)
▼Reporting Safety Defects
Canadian customers who
wish to report a safety-related defect t o Transport Canada, Defect
Investigations and Recalls, may t elephone the toll free hotline 1-800-333-0510, or contact
Transport Canada by mail at: Transport Canada, ASFAD, Place de Ville Tower C, 330
Sparks Street, Ottawa ON K1A 0N5.

For additional road safety information, please visit the Road S afety website at:
http://www.tc.gc.ca/roadsafety/menu.htm
Customer Information and Reporting Safety Defects
Reporting Safety Defects
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Add-On Non-GenuineParts and Accessories
▼ Add-On Non-Genuine Parts and
Accessories
Non-genuine parts and accessories for
Mazda vehicles can be found in stores.
These may fit your vehicle, but they are
not approved by Mazda for use with
Mazda vehicles. When you install
non-genuine parts or accessories, they
could affect your vehicle's performance or
safety systems; the Mazda warranty
doesn't cover this. Before you install any
non-genuine parts or accessories, consult
an Authorized Mazda Dealer.
WA R N I N G
Always consult an Authorized Mazda
Dealer before you install non-genuine parts
or accessories:
Improperly designed parts or accessories
could seriously affect your vehicle's
performance or safety systems. This could
cause you to have an accident or increase
your chances of injuries in an accident.
Be very careful in choosing and installing
add-on electrical equipment, such as
mobile telephones, two-way radios, stereo
systems, and car alarm systems:
Incorrectly choosing or installing improper
add-on equipment or choosing an
improper installer is dangerous. Essential
systems could be damaged, causing engine
stalling, air-bag (SRS) activation,
ABS/TCS/DSC inactivation, or a fire in the
vehicle.
Mazda assumes no responsibility for
death, injury, or expenses that may result
from the installation of add-on
non-genuine parts or accessories.
Customer Information and Reporting Safety Defects
Wa r r an t y
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Cell Phones Warning
▼Cell Phones Warning
WA R N I N G
Please comply with the legal regulations
concerning the use of communication
equipment in vehicles in your country:
Use of any electrical devices such as cell
phones, computers, portable radios,
vehicle navigation or other devices by the
driver while the vehicle is moving is
dangerous. Dialing a number on a cell
phone while driving also ties-up the driver's
hands. Use of these devices will cause the
driver to be distracted and could lead to a
serious accident. If a
passenger is unable to
use the device, pull off the right-of-way to a
safe area before use. If use of a cell phone is
necessary despite this warning, use a
hands-free system to at least leave the
hands free to drive the vehicle. Never use a
cell phone or other electrical devices while
the vehicle is moving and, instead,
concentrate on the full-time job of driving.
Customer Information and Reporting Safety Defects
Cell Phones
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Index
A
Accessory Socket.............................. 5-37
Active Driving Display..................... 4-29
Adaptive Front Lighting System
(AFS)................................................. 4-88
Add-On Non-Genuine Parts and
Accessories........................................ 8-17
Advanced Key
Advanced keyless entry system..... 3-9
Operational range........................ 3-10
Advanced Keyless Entry System........ 3-9
Air Bag/Front Seat Belt Pretensioner
System Warning Beep....................... 7-41
Antilock Brake System (ABS).......... 4-75
Assist Grips....................................... 5-40
AUTOHOLD..................................... 4-69
AUTOHOLD Warning Beep.............7-44
Automatic Transmission
Active Adaptive Shift (AAS)...... 4-36
Automatic transmission
controls........................................ 4-33
Direct mode................................. 4-42
Driving tips..................................4-43
Manual shift mode.......................4-36
Shift-lock system......................... 4-34
Transmission ranges.................... 4-35
B
Battery............................................... 6-26Maintenance.................................6-28
Replacement................................ 6-28
Specifications.................................9-4
Battery Runs Out.............................. 7-17 Jump-starting............................... 7-17
Blind Spot Monitoring (BSM).......... 4-94 Canceling operation of Blind Spot
Monitoring (BSM).......................4-98
Blind Spot Monitoring (BSM) Warning
Beep...................................................7-44
Body Lubrication.............................. 6-20
Bottle Holder..................................... 5-40
Brakes Brake assist.................................. 4-67
Brake override system................. 4-67
Electric Parking Brake (EPB)......4-64
Foot brake....................................4-63
Pad wear indicator....................... 4-67
Parking brake...............................4-64
Warning light............................... 4-67
Brake Override System..................... 4-67
Brake Override Warning Beep.......... 7-43
Break-In Period................................. 3-44
C
Capacities............................................ 9-5
Cell Phones....................................... 8-18
Center Console.................................. 5-42
Child Restraint Categories of child-restraint
systems.........................................2-37
Child-restraint precautions.......... 2-32
Child-restraint system
installation................................... 2-37
Child-restraint system suitability for
various seat positions table..........2-39
Installing child-restraint
systems.........................................2-42
ISOFIX child-restraint systems
(Mexico)...................................... 2-50
LATCH child-restraint systems
(Except Mexico).......................... 2-50
Climate Control System Fully automatic type......................5-9
Gas specifications.......................... 9-8
Manual type................................... 5-5
Operating tips................................ 5-2
Vent operation................................5-3
Collision warning.............................. 7-45
Coming Home Light......................... 4-48
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