Customer Delivery Checklist
PRESENTATION OF OWNER ’S M ATERIALS :
Review the following items with the customer
DEALERSHIP DAT E
SALES CONSULTANT CUSTOMER’S NAME
VIN E-MAIL
Smart Start Guide
•
Remove this checklist from
Smart Start Guide
• Personalization Features
(refer to your Owner’s Manual)
Warranty Information
Warranty Start Date:
Customer Ini tial:
• Basic Vehicle –
36 months/36,000 miles
• Roadside assistance program
www.MyMazda.com
•
Offer to register customer on
www.MyMazda.com
Owner’s Manual
S ERVICE DEPARTMENT
Introduce Service Manager;
provide business cards
Review Service and Parts
Department hours of operation
Explain free Full Circle
Service Inspection
Schedule first maintenance service
Maintenance Passport
Floor Mats
•
Ensure floor mats are properly hooked
after cleaning
• Do not install two floor mats, one on
top of the other, on the driver side
• Accessory rubber floor mats should be
cleaned with mild soap and water only
Tire Pressure Monitoring System
•
System overview
• Demonstrate how to reset the TPMS
Push and hold the “SET switch” until
the TPMS warning light flashes twice
and one beep is heard
• Review the system Caution
© Mazda North American Operations
Printed in U.S.A. 05/13
Print 3
9999 95 050C 14SS
FREE FULL CIRCLE
SERVICE INSPECTION
We’re committed to providing
expert Mazda service.
You love to drive your Mazda, and we love to service your Mazda. With our Full Circle
Service, we’ll give your vehicle a COMPLIMENTARY MULTI-POINT INSPECTION.
Your Mazda will receive a thorough review of its most crucial components.
This easy-to-use Smart Start Guide is intended to help you more fully appreciate some
of the unique features and functions of your new vehicle. However, it is not intended to
replace your Owner’s Manual. The Owner’s Manual contains more detailed information
to help you better understand the important safety warnings, features, operation, and
maintenance of your vehicle. All information, specifications, photographs and illustrations
in this publication are those in effect at the time of printing. Mazda reserves the right to
change specifications or design without obligation.
G ENUINE MAZDA SERVICE
Because you and your Mazda deserve the best
Your new Mazda deserves nothing less than the very best. To keep it running
like new for years to come, trust the experts at your local Authorized Mazda
Dealer. Simply bring your vehicle in for your scheduled maintenance and any
needed repairs.*
At participating Mazda Full Circle Service Centers,** our technicians will
automatically perform a complimentary Full Circle inspection on your vehicle
and issue a detailed report card at every visit. This is designed to help you
keep track of your Mazda’s critical operating condition. Our factory-trained
technicians know your vehicle inside out and use Genuine Mazda Parts,
giving your vehicle the optimum care and maintenance it requires to run
with flawless precision.
Remember, to further enhance your driving experience, visit your local
Mazda Service Center for your scheduled maintenance. It’s also the place
where you can find a wide variety of tires, parts, and accessories that are
just right for your vehicle.
* See vehicle’s scheduled-maintenance program for details.
** Visit the Mazda Owners website at www.MyMazda.com/fullcircle to find a
participating Mazda Full Circle Service Dealer.
Customer Assistance Center:
1-800-222-5500
Roadside Assistance Contact: 1-800-866-1998
www.MazdaUSA.com
