ECO mode MAZDA MODEL CX-5 2015 (in English) Workshop Manual

Black plate (347,1)
Device pairing, connection problemsSymptom Cause Solution method
Unable to perform pairing
―First make sure the device is
compatible with the Bluetooth
®unit,
and then check whether the
Bluetooth
®function and the Find
Mode/Visible setting*1on the device
are turned on. If pairing is still not
possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
®Hands-Free Customer
Service.
Unable to perform pairing The Bluetooth
®function and the
Find Mode/Visible setting*1on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth
®
function and the Find Mode/Visible
setting*1on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is less
likely to occur.
*1 Setting which detects the existence of a device external to the Bluetooth
®unit
Interior Features
Bluetooth®
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CAUTION
Do not use steel wool, abrasive
cleaners, or strong detergents
containing highly alkaline or caustic
agents on chrome-plated or anodized
aluminum parts. This may result in
damage to the protective coating and
cause discoloration or paint
deterioration.
qUnderbody Maintenance
Road chemicals and salt used for ice and
snow removal and solvents used for dust
control may collect on the underbody. If
not removed, they will speed up rusting
and deterioration of such underbody parts
as fuel lines, frame, floor pan, and exhaust
system, even though these parts may be
coated with anti-corrosive material.
Thoroughly flush the underbody and
wheel housings with lukewarm or cold
water at the end of each winter. Try also
to do this every month.
Pay special attention to these areas
because they easily hide mud and dirt. It
will do more harm than good to wet
down the road grime without removing
it.
The lower edges of doors, rocker panels,
and frame members have drain holes that
should not be clogged. Water trapped
there will cause rusting.
WARNING
Dry off brakes that have become wet
by driving slowly, releasing the
accelerator pedal and lightly applying
the brakes several times until the brake
performance returns to normal:
Driving with wet brakes is
dangerous. Increased stopping
distance or the vehicle pulling to one
side when braking could result in a
serious accident. Light braking will
indicate whether the brakes have
been affected.
qAluminum Wheel Maintenanceí
A protective coating is provided over the
aluminum wheels. Special care is needed
to protect this coating.
CAUTION
Do not use any detergent other than
mild detergent. Before using any
detergent, verify the ingredients.
Otherwise, the product could discolor
or stain the aluminum wheels.
NOTE
lDo not use a wire brush or any abrasive
cleaner, polishing compound, or solvent on
aluminum wheels. They may damage the
coating.
lAlways use a sponge or soft cloth to clean
the wheels.
Rinse the wheels thoroughly with lukewarm
or cold water. Also, be sure to clean the
wheels after driving on dusty or salted
roads to help prevent corrosion.
lAvoid washing your vehicle in an automatic
car wash that uses high-speed or hard
brushes.
lIf your aluminum wheels lose luster, wax
the wheels.
6-60
Maintenance and Care
íSome models.
Appearance Care
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Leatherí
Remove dust and sand first using a
vacuum cleaner or other means, then wipe
dirt off using a soft cloth with a leather
cleaner or a soft cloth soaked in mild
soap.
Wipe off the remaining cleaner or soap
using a cloth soaked in clean water and
wrung out well.
Remove moisture with a dry, soft cloth
and allow the leather to further dry in a
well-ventilated, shaded area. If the leather
gets wet such as from rain, also remove
moisture and dry it as soon as possible.NOTElBecause genuine leather is a natural
material, its surface is not uniform and it
may have natural scars, scratches, and
wrinkles.
lTo maintain the quality for as long as
possible, periodical maintenance, about
twice a year, is recommended.
lSand and dust on the seat surface may
damage the overcoat of the genuine leather
surfaces and accelerate wear.
lGreasy soiling on genuine leather may
cause molding and stains.
lRubbing hard with a stiff brush or cloth
may cause damage.
lDo not wipe the leather using alcohol,
chlorine bleach, or organic solvents such as
thinner, benzene, or gasoline. Otherwise, it
may cause discoloration or stains.
lIf the seats get wet, promptly remove
moisture with a dry cloth. Remaining
moisture on the surface may cause
deterioration such as hardening and
shrinkage.
lExposure to direct sunlight for long periods
may cause deterioration and shrinkage.
When parking the car under direct sunlight
for long periods, shade the interior using
sunshades.
lDo not leave vinyl products on the seats for
long periods as they may affect the leather
quality and coloring. If the cabin
temperature becomes hot, the vinyl may
deteriorate and adhere to the genuine
leather.
Fabric
Remove dust and loose dirt from fabric
with a whisk broom or vacuum cleaner.
Clean it with a mild soap solution good
for upholstery and carpets. Remove fresh
spots immediately with a fabric spot
cleaner.
6-62
Maintenance and Care
íSome models.
Appearance Care
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To keep the fabric looking clean and
fresh, take care of it. Otherwise its color
will be affected, it can be stained easily,
and its fire-resistance may be reduced.
CAUTION
Use only recommended cleaners and
procedures. Others may affect
appearance and fire-resistance.
Panel
When the panel needs to be cleaned, use a
soft cloth to wipe off dirt from the surface.
NOTE
Scratches or nicks on the panels resulting from
the use of a hard brush or cloth may not be
repairable.
Be particularly careful when cleaning the
following areas which are installed with
specially coated panels.
· Piano black panel
í
qCleaning the Lap/Shoulder Belt
Webbing
Clean the webbing with a mild soap
solution recommended for upholstery or
carpets. Follow instructions. Do not
bleach or dye the webbing; this may
weaken it.
After cleaning the belts, thoroughly dry
the belt webbing and make sure there is
no remaining moisture before retracting
them.
WARNING
Have an Authorized Mazda Dealer
replace damaged seat belts
immediately:
Using damaged seat belts is
dangerous. In a collision, damaged
belts cannot provide adequate
protection.
qCleaning the Window Interiors
If the windows become covered with an
oily, greasy, or waxy film, clean them
with glass cleaner. Follow the directions
on the container.
CAUTION
Ø Do not scrape or scratch the inside
of the window glass. It could
damage the thermal filaments
and the antenna lines.
Ø When washing the inside of the
window glass, use a soft cloth
dampened in lukewarm water,
gently wiping the thermal
filaments and the antenna lines.
Use of glass cleaning products
could damage the thermal
filaments and the antenna lines.
Maintenance and Care
Appearance Care
6-63íSome models.
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qIf the power steering malfunction
warning indication/indicator light
is indicated
Type A/Type B
The power steering malfunction indicator
light/warning indication illuminates or
flashes if there is a malfunction with the
power steering while the engine is
running.
If the indicator light/warning indication
illuminates or flashes, park the vehicle in
a safe place immediately and stop the
engine.
If the indicator light/warning indication
does not turn off even if the engine is
restarted afterwards, consult an
Authorized Mazda Dealer.
NOTE
lIf the indicator light/warning indication
illuminates or flashes, the power steering
will not operate normally. If this happens,
the steering wheel can still be operated,
however, the operation may feel heavy
compared to normal, and the steering
wheel could vibrate when turning.
lRepeatedly jerking the steering wheel left
and right while the vehicle is stopped or
moving extremely slowly will cause the
power steering system to go into protective
mode which will make the steering feel
heavy, but this does not indicate a problem.
If this occurs, park the vehicle safely and
wait several minutes for the system to
return to normal.
qIf the air bag/front seat belt
pretensioner system warning light
illuminates or flashes
A system malfunction is indicated if the
warning light constantly flashes,
constantly illuminates or does not
illuminate at all when the ignition is
switched ON. If any of these occur,
consult an Authorized Mazda Dealer as
soon as possible. The system may not
operate in an accident.
WARNING
Never tamper with the air bag/
pretensioner systems and always have
an Authorized Mazda Dealer perform
all servicing and repairs:
Self-servicing or tampering with the
systems is dangerous. An air bag/
pretensioner could accidentally
activate or become disabled causing
serious injury or death.
7-28
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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qIf the lights-on indicator light flashes
The light continues to flash if the lighting
system has a malfunction. Consult an
Authorized Mazda Dealer.
Warning Sound is Activated
qLights-On Reminderí
The lights-on reminder is operable when
the time setting*1of the auto headlight off
function is 0 seconds.
If lights are on and the ignition is
switched to ACC or the ignition is
switched off, a continuous beep sound
will be heard when the driver's door is
opened.
*1 If the light switch is left on, the auto headlight off function automatically
turns off the lights about 30 seconds
after switching the ignition off. The
time setting can be changed.
Refer to Personalization Features on
page 9-10.
NOTE
lWhen the ignition is switched to ACC, the
“ Ignition Not Switched Off (STOP)
Warning Beep ”(page 7-33) overrides the
lights-on reminder.
lA personalized function is available to
change the sound volume for the lights-on
reminder.
Refer to Personalization Features on page
9-10.
7-32
If Trouble Arises
íSome models.
Warning/Indicator Lights and Warning Sounds
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qAir Bag/Front Seat Belt
Pretensioner System Warning Beep
If a malfunction is detected in the air bag/
front seat belt pretensioner systems and
the warning light, a warning beep sound
will be heard for about 5 seconds every
minute.
The air bag and seat belt pretensioner
system warning beep sound will continue
to be heard for approximately 35 minutes.
Have your vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.
WARNING
Do not drive the vehicle with the air
bag/front seat belt pretensioner system
warning beep sounding:Driving the vehicle with the air bag/
front seat belt pretensioner system
warning beep sounding is dangerous.
In a collision, the air bags and the
front seat belt pretensioner system
will not deploy and this could result
in death or serious injury.
Contact an Authorized Mazda Dealer
to have the vehicle inspected as soon
as possible.
qSeat Belt Warning Beep
If the driver's seat belt is not fastened
when the ignition is switched ON, a beep
sound will be heard for about 6 seconds.
If the driver or the front passenger's seat
belt is not fastened and the vehicle is
driven at a speed faster than about 20
km/h (12 mph), a beep sound will be
heard again for a specified period of time. NOTE
lSome models do not have the seat belt
warning function for the front passenger's
seat.
lPlacing heavy items on the front passenger
seat may cause the front passenger seat belt
warning function to operate depending on
the weight of the item.
lTo allow the front passenger seat weight
sensor to function properly, do not place
and sit on an additional seat cushion on the
front passenger seat. The sensor may not
function properly because the additional
seat cushion could cause sensor
interference.
lWhen a small child sits on the front
passenger seat, it is possible that the
warning beep will not operate.
q
Ignition Not Switched Off
(STOP) Warning Beep
If the driver's door is opened while the
ignition is switched to ACC, a continuous
beep sound will be heard to notify the
driver that the ignition has not been
switched off (STOP) (for vehicles with a
type A meter, messages are displayed in
the instrument cluster). Left in this
condition, the keyless entry system will
not operate, the car cannot be locked, and
the battery power will be depleted.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-33
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Black plate (467,1)
Customer Assistance (Canada)
qSatisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
qSTEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General
Manager.
qSTEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc. Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 8-9).
qSTEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL:1 (800) 263-
4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the “Vehicle Identification Labels ”page
of section 9 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.
Customer Information and Reporting Safety Defects
Customer Assistance
8-7
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Black plate (470,1)
Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
8-10
Customer Information and Reporting Safety Defects
Customer Assistance
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