audio MAZDA MODEL CX-5 2017 Owners Manual (in English)

5–121
Interior Features
Audio Set [Type B (touchscreen)]
Voice Recognition
Basic Operation Method
Activating Voice Recognition
Press the talk button.
Ending Voice Recognition
Use one of the following methods:
  Press the hang-up button.  Say, “Cancel”.  Operate the commander switch or the
center display (only when vehicle is
stopped).

Skipping Voice Guidance (for faster
operation)
Press and release the talk button.
Troubleshooting for Voice Recognition
If you do not understand an operation
method while in the voice recognition
mode, say “Tutorial” or “Help”.
Commands useable anytime during
voice recognition
“Go Back” and “Cancel” are commands
which can be used at anytime during voice
recognition.
Returning to previous operation
To return to the previous operation, say,
“Go Back” while in voice recognition
mode.
Cancel
To put the Bluetooth
® Hands-Free system
in standby mode, say, “Cancel” while in
voice recognition mode.
To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:
   The voice recognition cannot be
performed while voice guidance or
the beep sound is operating. Wait
until the voice guidance or the beep
sound is fi nished before saying your
commands.
   Phone related commands are available
only when your phone is connected via
Bluetooth
® . Make sure your phone is
connected via Bluetooth ® before you
operate phone related voice commands.
   Music play commands, such as Play
Artist and Play Album can be used only
in USB audio mode.
   Do not speak too slowly or loudly (no
loud voice).
   Speak clearly, without pausing between
words or numbers.
   Dialects or different wording other
than hands-free prompts cannot be
recognized by voice recognition. Speak
in the wording speci fi ed by the voice
commands.
   It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
   Close the windows and/or the moonroof
to reduce loud noises from outside the
vehicle, or turn down the air fl ow of the
climate control system while Bluetooth
®
Hands-Free is being used.
   Make sure the vents are not directing air
up towards the microphone.

NOTE
If the voice recognition performance is not
satisfactory.
Refer to Troubleshooting on page 5-127 .

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Interior Features
Audio Set [Type B (touchscreen)]
Voice Command List
Voice command
When the talk button is pressed and the following command is spoken, the\
audio or
navigation can be operated. The commands in the () can be omitted. The specifi ed name and
number are put into the {}.
Standard command
Voice command Function
cancel Ends the voice recognition mode.
(go) back Returns to the previous operation.
help Usable commands can be verifi ed.
tutorial Basic voice commands and methods of use can be veri fi ed.
(go to) home (screen)/main menu Moves to the home screen.
(go to) communication Moves to the communication screen.
(go to) navigation Moves to the navigation screen.
(go to) entertainment (menu) Moves to the entertainment screen.
(go to) settings Moves to the setting screen.
(go to) favorites Moves to the favorites screen.

Communication (phone) related command
Voice command Function
Call {name in phonebook} (mobile/
home/work/other)
Example: “Call John Mobile” Call to the contact in the downloaded phonebook.
Refer to Making a Call on page 5-111 .
Redial Call to the last contact you called.
Refer to Making a Call on page 5-111 .
Callback Call to the last contact who called you.
Refer to Making a Call on page 5-111 .

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Interior Features
Audio Set [Type B (touchscreen)]
Entertainment (audio) related command
Voice command Function Corresponding audio
source
(Go to/Play) AM (Radio) Switches the audio source to AM radio. All
(Go to/Play) FM (Radio) Switches the audio source to FM radio. All
(Go to/Play) Bluetooth (Audio) Switches the audio source to BT audio. All
(Go to/Play) Pandora Switches the audio source to Pandora
® All
(Go to/Play) Aha (Radio) Switches the audio source to Aha™ Radio. All
(Go to/Play) Stitcher Switches the audio source to Stitcher™ Radio. All
(Go to/Play) USB 1 Switches the audio source to USB 1. All
(Go to/Play) USB 2 Switches the audio source to USB 2. All
Play Playlist {Playlist name} Plays the selected playlist. USB
Play Artist {Artist name} Plays the selected artist. USB
Play Album {Album name} Plays the selected album. USB
Play Genre {Genre name} Plays the selected genre. USB
Play Folder {Folder name} Plays the selected folder. USB

Navigation related command
For the navigation screen voice commands, refer to the separate navigati\
on system manual.
NOTE
  Some commands cannot be used depending on the grade and speci fi cation.   Some commands cannot be used depending on the device connection conditio\
ns and the
use conditions.
  The commands are examples of the available commands.
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Interior Features
Audio Set [Type B (touchscreen)]
Settings
NOTE
Depending on the grade and specifi cation, the screen display may differ.
Select the icon on the home screen and display the Settings screen.
Switch the tab and select the setting item you want to change.
You can customize settings in the setup display as follows:

Tab Item Function
AD-Disp Height
Brightness Control
Other Refer to Active Driving Display on page
4-28 .
Display Refer to Volume/Display/Sound Controls on page 5-74 .
Safety Distance Recognition Support System
SBS/SCBS
Other Refer to Personalization Features on page
9-11 .
Sound Refer to Volume/Display/Sound Controls on page 5-74 .
Clock Adjust Time
Displays the currently set time is displayed.
Press
to advance the hour/minute, and select
to move the hour/minute back.
AM/PM can only be selected with the 12-hour
clock display.
GPS Sync Synchronizes with GPS when turned on.
When turned off, the time can be changed from
“Adjust Time”.
Time Format Changes the display between 12 and 24-hour
clock time.
Time Zone Select When it's not synchronized with GPS, select
the region you want to specify.
Daylight Savings Time Turns the daylight saving time setting on/off.
When ON, the time advances 1 hour. When
OFF, it returns to normal time.
Vehicle Rain Sensing Wiper
Door Locks
Other Refer to Personalization Features on page
9-11 .
Devices Bluetooth Refer to Bluetooth
® Preparation on page
5-94 .
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Interior Features
Audio Set [Type B (touchscreen)]
Tab Item Function
System Tool Tips
Turns button explanations ON/OFF.
Language Changes the language.
Temperature Changes the setting between Fahrenheit and
Celsius.
Distance Changes the setting between miles and
kilometers.
Music Database Update Used to update Gracenote
® . Gracenote ® is used
with USB Audio, and provides:
1. Supplemental music information (Such as song name, artist name)
2. Voice recognition assistance for Play Artist and Play Album
Gracenote
® can be downloaded from the
Mazda Handsfree Website.
Refer to Gracenote
® Database on page 5-88 .
Restore All Factory Settings Memory and settings are initialized to the
factory settings.
The initialization launches by selecting the

button.
About Agreements and
Disclaimers
Verify the disclaimer and agree.
Version Information Can verify the current audio unit OS version
and Gracenote
® Database version.

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Interior Features
Audio Set [Type B (touchscreen)]
Applications
NOTE
Depending on the grade and specifi cation,
the screen display may differ.

Select the icon on the home screen to
display the Applications screen. The
following information can be veri fi ed.

Top screen Item Function
HD Radio™ Traffi c
Map —
—
Fuel Economy
Monitor Fuel
Consumption
Display Refer to Fuel
Economy
Monitor on
page 4-86 .
Vehicle
Status
Monitor
Maintenance
Scheduled
Maintenance
Tire Rotation
Oil Change Refer to
Maintenance
Monitor on
page 6-16 .
Warning
Guidance Warnings
currently
active can be
verifi
ed. Refer to If
a Warning
Light Turns
On or Flashes
on page
7-23 .

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Interior Features
Audio Set [Type B (touchscreen)]
Troubleshooting
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact our toll-free customer service center.    U.S.A.  Phone: 800-430-0153 (Toll-free) Web: www.mazdausa.com/mazdaconnect   Canada  Phone: 800-430-0153 (Toll-free) Web: www.mazdahandsfree.ca   Mexico  Center of Attention to Client (CAC) Phone: 01-800-01-MAZDA (Toll-free) Web: www.mazdamexico.com.mx

Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing — Make sure that the Bluetooth ®
device is compatible with the
Bluetooth
® unit, and that Bluetooth ®
and Find Mode *1 are on and
the airplane mode is off in the
Bluetooth
® device setting. Turn
off the power of the Bluetooth ®
device once, then turn it back on. If
pairing is still not possible after this,
contact an Authorized Mazda Dealer
or Mazda Bluetooth
® Hands-Free
Customer Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure:
1. Delete the applicable Bluetooth ®
device on the Mazda Connect.
2. Delete “Mazda” from the Bluetooth
® search screen of the
Bluetooth ® device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power
of the Bluetooth
® device once, then
turn it back on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
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Interior Features
Audio Set [Type B (touchscreen)]
Symptom Cause Solution method
Unable to perform pairing The Bluetooth
® function and the
Find Mode/Visible setting *1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth ®
function and the Find Mode/Visible
setting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is less
likely to occur.
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated. Perform pairing using the following
procedure:
1. Delete the applicable Bluetooth ®
device on the Mazda Connect.
2. Delete “Mazda” from the Bluetooth
® search screen of the
Bluetooth ® device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power
of the Bluetooth
® device once, then
turn it back on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
*1 Setting which detects the existence of a device external to the Bluetoot\
h
® unit

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Interior Features
Audio Set [Type B (touchscreen)]
NOTE
  When the OS of the device is updated, the pairing information may be del\
eted. If this
happens, reprogram the pairing information to the Bluetooth ® unit.  If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, \
execute the Bluetooth ®
search on your mobile device once again, and pair to a newly detected “Ma\
zda”.
   Before you pair your device, make sure that Bluetooth ® is “ON”, both on your phone and
on the vehicle.
   If Bluetooth ® -enabled devices are used in the following locations or conditions,
connection via Bluetooth ® may not be possible.    The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
  The device contacts or is covered by a metal object or body.  The device is set to power-saving mode.   Different Bluetooth ® -enabled devices can be used for Bluetooth ® Hands-Free and
Bluetooth ® audio. For example, device A can be connected as a Bluetooth ® Hands-
Free device and device B can be connected as a Bluetooth ® audio device. However, the
following may occur when they are used at the same time.
   The Bluetooth ® connection of the device is disconnected.  Noise occurs in the Hands-Free audio.  Hands-Free operates slowly.


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Interior Features
Audio Set [Type B (touchscreen)]
Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
 Excessive, slow speech.
 Excessive, forceful speech
(shouting).

 Speaking before the beep sound
has ended.

 Loud noise (speaking or noise from
outside/inside vehicle).

 Airfl ow from A/C is blowing
against the microphone.

 Speaking in off-standard
expressions (dialect). Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a sequence,
recognition ability will improve
if no stop is placed between the
numbers.
False recognition of numbers
Poor voice recognition There is a malfunction in the
microphone. A poor connection or malfunction
with the microphone may have
occurred. Consult an Authorized
Mazda Dealer.
Phone-related voice recognition is
disabled There is a problem with the
connection between the Bluetooth
®
unit and the device. If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognized The Bluetooth
® system is under a
condition in which recognition is
diffi cult. By carrying out the following
measures, the rate of recognition
will improve.
 Clear memory from the phonebook
which is not used very often.

 Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as “Mom”, “Dad”,
recognition will improve.)
When operating the audio, a song
name is not recognized Song names cannot be recognized
by voice.
—
You want to skip guidance — Guidance can be skipped by quickly
pressing and releasing the talk
button.

Regarding problems with calls
Symptom
Cause Solution method
When starting a call, vehicle noise
from the other party can be heard For about three seconds after
starting a call, the Bluetooth
®
unit's Noise Suppression function
requires time to adapt to the call
environment. This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet The volume is set at zero or low. Increase the volume.

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