service MAZDA MODEL CX-5 2017 Owners Manual (in English)

A Word to Mazda Owners
Thank you for choosing a Mazda. We at Mazda design and build vehicles with complete
customer satisfaction in mind.

To help ensure enjoyable and trouble-free operation of your Mazda, read t\
his manual
carefully and follow its recommendations.

An Authorized Mazda Dealer knows your vehicle best. So when maintenance or \
service is
necessary, that's the place to go.

Our nationwide network of Mazda professionals is dedicated to providing \
you with the best
possible service.

We assure you that all of us at Mazda have an ongoing interest in your mo\
toring pleasure
and in your full satisfaction with your Mazda product.
Mazda Motor Corporation HIROSHIMA, JAPAN


Important Notes About This Manual
Keep this manual in the glove compartment as a handy reference for the s\
afe and enjoyable use of your Mazda.
Should you resell the vehicle, leave this manual with it for the next ow\
ner.

All specifi cations and descriptions are accurate at the time of printing. Because i\
mprovement is a constant goal at
Mazda, we reserve the right to make changes in speci fi cations at any time without notice and without obligation.

Air-Conditioning and the Environment
Your Mazda's genuine air conditioner is fi lled with a refrigerant that has been found not to damage the earth's
ozone layer. If the air conditioner does not operate properly, consult an Authorized Mazda Dealer.
Perchlorate
Certain components of this vehicle such as [air bag modules, seat belt p\
retensioners, lithium batteries,…] may
contain Perchlorate Material-- Special handling may apply for service or\
vehicle end of life disposal. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.

Please be aware that this manual applies to all models, equipment and options. As a result, you may fi nd
some explanations for equipment not installed on your vehicle.


©2016 Mazda Motor Corporation Dec. 2016 (Print1)
CX-5_8FN1-EA-16L_Edition1.indb 32016/12/12 10:05:09

2–8
Essential Safety Equipment
Seats
*Some models.
CAUTION
Do not use organic solvents to clean
the seat. It may damage the seat
surface and the heater.

NOTE
  If the ignition is switched off while the
seat warmer is operating (High, Mid or
Low) and then switched ON again, the
seat warmer will automatically operate
at the temperature set before switching
off the ignition.
  Use the seat warmer when the engine
is running. Leaving the seat warmer
on for long periods with the engine not
running could cause the battery power
to be depleted.
  The temperature of the seat warmer
cannot be adjusted beyond High, Mid
and Low because the seat warmer is
controlled by a thermostat.

Driving Position Memory *
The desired driving position can be called
up after programming the position.
The following driving positions can be
programmed.
  Driver’s seat position (seat slide, height
adjustment, front edge of seat bottom,
seat recline)
 Refer to Seat Operation on page 2-5 .   Active driving display (display position,
brightness level, display information)
 Refer to Active Driving Display on page 4-28 .

CAUTION
Do not place fi ngers or hands around
the bottom of the seat while the seat
memory function is operating. The
seat moves automatically while the
seat memory function is operating and
fi ngers or hands could get pinched and
injured.


SET button
1
2

The driving position can be programmed
or operated using the buttons on the side
of the seat or the key.
NOTE
   Lumbar support adjustment cannot be
programmed.
  Individual seat positions can be
programmed to the two available
programming buttons on the side of the
driver's seat, plus one seat position for
each registered key.
  If the vehicle has been serviced and
the battery cables disconnected, the
programmed seat positions will have
been erased. Re-program the seat
positions.

CX-5_8FN1-EA-16L_Edition1.indb 82016/12/12 10:05:15

3–8
Before Driving
Keys
Panic button
If you witness from a distance someone
attempting to break into or damage your
vehicle, press and hold the panic button
to activate the vehicle's alarm. Call
emergency services if necessary.

NOTE
The panic button will work whether any
door or the liftgate is open or closed.

(Turning on the alarm)
Pressing the panic button for 1 second or
more will trigger the alarm for about
2 minutes and 30 seconds, and the
following will occur:
  The horn sounds intermittently.  The hazard warning lights fl ash.
(Turning off the alarm)
The alarm stops by pressing any button on
the key.
Operational Range
The system operates only when the driver
is in the vehicle or within operational
range while the key is being carried.
Starting the Engine
NOTE
   Starting the engine may be possible
even if the key is outside of the vehicle
and extremely close to a door and
window, however, always start the
engine from the driver's seat.
 If the vehicle is started and the key is not in the vehicle, the vehicle will
not restart after it is shut off and the
ignition is switched to off.
  The luggage compartment is out of the
assured operational range, however,
if the key (transmitter) is operable the
engine will start.

With the advanced keyless function


Interior antenna Operational range

Without the advanced keyless function


Interior antenna Operational range

CX-5_8FN1-EA-16L_Edition1.indb 82016/12/12 10:05:29

3–63
Before Driving
Towing
Parking
Always make sure the tires of the trailer and the tow vehicle are blocke\
d while parked.
Apply the parking brake fi rmly and put the transaxle in P.
Avoid parking on an incline, but if you must, follow these instructions:
1. Depress and hold down the brake pedal.
2. Have a helper put wheel blocks against the downhill side of all vehicle \
and trailer tires.
3. Then release the brake pedal slowly until the blocks bear the load.
 If the grade is downhill, turn the steering wheel so that the front of t\
he front tires face the curb.
 If it is uphill, face the rear of the front tires against the curb.
4. Firmly apply the parking brake.
5. Shift the transaxle into P, and stop the engine.

To restart after parking on an incline:
1. With the transaxle in P, start the engine. (Be sure to depress and hold the brake pedal.)
2. Shift into gear.
3. Release the parking brake (also the foot brake) and pull away from the\
wheel blocks. Stop; apply the parking brake and shift into P.
4. Have a helper retrieve the wheel blocks.

Fuel consumption
Trailer towing causes higher fuel consumption.
Maintenance
If you tow a trailer frequently, have your vehicle serviced as shown in Scheduled
Maintenance (page 6-4 ).
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4–26
When Driving
Instrument Cluster and Display
*Some models.
NOTE
  If any of the INFO switch is pressed
while a message is displayed, it will no
longer be displayed the next time the
ignition is switched ON.
  After the vehicle is serviced and the
remaining time/distance is reset, the
message for the next maintenance
period will be displayed when the
remaining distance or time to the next
maintenance period approaches 0
(displays when engine is started).
  If there are multiple messages, they are
displayed according to their order.
  If OFF is set for Messages, messages
are not displayed.

Blind Spot Monitoring (BSM) Display
Displays the system status.



Refer to Blind Spot Monitoring (BSM) on
page 4-99 .
Distance Recognition Support
System (DRSS) Display *
Displays the distance between your
vehicle and the vehicle ahead.



Refer to Distance Recognition Support
System (DRSS) on page 4-112 .
Mazda Radar Cruise Control with Stop & Go function (MRCC with
Stop & Go function) Display
*
Displays the currently set system status.



Refer to Mazda Radar Cruise Control with
Stop & Go function (MRCC with Stop &
Go function) on page 4-121 .
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4–122
When Driving
i-ACTIVSENSE
Do not use the Mazda Radar Cruise Control with Stop & Go function (MRCC with Stop &
Go function) system in the following locations, using the Mazda Radar Cruise Control
with Stop & Go function (MRCC with Stop & Go function) system at the following
locations may result in an unexpected accident:
 General roads other than highways (Driving under these conditions using the Mazda Radar Cruise Control with Stop & Go function (MRCC with Stop & Go function) system
is not possible.)
 Roads with sharp curves and where vehicle traffi c is heavy and there is insuffi cient
space between vehicles.
 Roads where frequent and repetitive acceleration and deceleration occur (Driving under these conditions using the Mazda Radar Cruise Control with Stop & Go function
(MRCC with Stop & Go function) system is not possible).
 When entering and exiting interchanges, service areas, and parking areas of highways (If you exit a highway while headway control is in use, the vehicle ahead will no longer
be tracked and your vehicle may accelerate to the set speed).
 Slippery roads such as ice or snow-bound roads (Tires could spin causing you to lose vehicle control, or the stop hold control may not operate.)
 Long, descending slopes (to maintain distance between vehicles, the system automatically and continuously applies the brakes which could result in the loss of
brake power.)
 Slopes with a steep gradient (The vehicle ahead may not be detected correctly, your vehicle may slide while stopped by the stop hold control, and it may accelerate
suddenly after it starts moving.)

For safety purposes, switch the Mazda Radar Cruise Control with Stop & Go function
(MRCC with Stop & Go function) system off when it is not being used.
Do not get out of the vehicle while the stop hold control is operating: Getting out of the vehicle while the stop hold control is operating is dangerous as the
vehicle may move unexpectedly and result in an accident. Before getting out of the
vehicle, switch the Mazda Radar Cruise Control with Stop & Go function (MRCC with Stop
& Go function) system off , shift the selector lever to the P position, and apply the electric
parking brake (EPB).

CAUTION
If your vehicle is towed or you are towing something, switch the Mazda Radar Cruise
Control with Stop & Go function (MRCC with Stop & Go function) system off to prevent a
miss-operation.

CX-5_8FN1-EA-16L_Edition1.indb 1222016/12/12 10:06:09

5–65
Interior Features
Audio Set [Type A (non-touchscreen)]
Troubleshooting
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact our toll-free customer service center.    U.S.A.  Phone: 800-430-0153 (Toll-free) Web: www.mazdausa.com/mazdaconnect   Canada  Phone: 800-430-0153 (Toll-free) Web: www.mazdahandsfree.ca   Mexico  Center of Attention to Client (CAC) Phone: 01-800-01-MAZDA (Toll-free) Web: www.mazdamexico.com.mx

Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing — First make sure the device is
compatible with the Bluetooth
®
unit, and then check whether the
Bluetooth
® function and the Find
Mode/Visible setting *1 on the device
are turned on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure.  Clear “Mazda” stored in the device.
 Perform pairing again.
Unable to perform pairing The Bluetooth
® function and the
Find Mode/Visible setting *1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth ®
function and the Find Mode/Visible
setting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is less
likely to occur.
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated.
Perform pairing again.
*1 Setting which detects the existence of a device external to the Bluetoot\
h
® unit

CX-5_8FN1-EA-16L_Edition1.indb 652016/12/12 10:06:36

5–80
Interior Features
Audio Set [Type B (touchscreen)]
*Some models.
Operating the Satellite
Radio
*
What is satellite radio?
With over 130 channels, SiriusXM
Satellite Radio brings you more of what
you love. Get channels and channels of
commercial-free music, plus sports, news,
talk, entertainment and more.
Commercial-free music from nearly
every genre — rock to pop, hip-hop to
country, jazz, classical and more. Plus
live performances and artist-dedicated
channels.
Live sports Play-by-Play & Expert Talk
— every NFL game, every NASCAR
®
race, 24/7 sports talk, college sports and
more.
Exclusive entertainment, comedy and
talk — The biggest names, compelling
talk, hilarious comedy.
World-class news plus local traffi c and
weather.
Sign up for SiriusXM Satellite Radio
today!
NOTE
   To listen to SiriusXM, a prior
subscription (fee-based) is required.
  The channels which you can receive
depend on the package you subscribe
to.
  Satellite radio is broadcast as Sirius,
XM, and SiriusXM in the U.S.A.,
and Sirius and XM in Canada. In
this owner’s manual, only the name
SiriusXM is used.
  For traffi c and weather channels, map
information is not displayed and only
audio broadcasts can be received.
   Call 877-447-0011
(U.S.A.)/877-209-0079 (Canada) to
activate. For more information, visit
www.siriusxm.com (U.S.A.)/www.
siriusxm.ca (Canada). Satellite radio
is only available in regions providing
satellite radio service (some areas of
the United States and Canada). Contact
Authorized Mazda Dealer for details.

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5–81
Interior Features
Audio Set [Type B (touchscreen)]
How to Activate Satellite Radio
You must call SiriusXM to activate your
service. Activation is free and takes only a
few minutes.
New customers can receive a free
introductory subscription with a limited
term trial offer by calling 877-447-0011
(U.S.A.)/877-209-0079 (Canada) to
activate.
SiriusXM service uses an ID code to
identify your radio. This code is needed to
activate SiriusXM service, and report any
problems.

Please have the following information
ready:
  Radio ID (8-digit electronic serial No.)
Refer to Displaying the Radio ID (ESN)
on page 5-81 .
   Valid credit card information (may not
be required at initial sign-up)

Be sure you are parked outside with a clear
view of open sky, you will be instructed
to turn on your radio (in SiriusXM mode
and tuned to channel 184 (Sirius)/1 (XM
and SiriusXM)). Activation typically takes
only 2—5 minutes.
Displaying the Radio ID (ESN)
When channel 0 is selected, the radio ID is
displayed. Use the PREVIOUS or NEXT
channel buttons to select channel 0.
CX-5_8FN1-EA-16L_Edition1.indb 812016/12/12 10:06:42

5–88
Interior Features
Audio Set [Type B (touchscreen)]
Gracenote ® Database
When a USB device is connected to this unit and the audio is played, the\
album name,
artist name, genre and title information are automatically displayed if \
there is a match in
the vehicle's database compilation to the music being played. The information stored in this
device uses database information in the Gracenote
® music recognition service.
CAUTION
For information related to the most recent Gracenote ® database which can be used and
how to install it, go to the Mazda Hands Free Website:
http://www.mazdahandsfree.com

Introduction
Gracenote, the Gracenote logo and logotype are either a registered trade\
mark or a trademark
of Gracenote, Inc. in the United States and/or other countries.



Gracenote ® End User License Agreement
This application or device contains software from Gracenote, Inc. of Eme\
ryville, California
(“Gracenote”). The software from Gracenote (the “Gracenote Software”) enables t\
his
application to perform disc and/or fi le identi fi cation and obtain music-related information,
including name, artist, track, and title information (“Gracenote Dat\
a”) from online servers
or embedded databases (collectively, “Gracenote Servers”) and to perform other functions.
You may use Gracenote Data only by means of the intended End-User functio\
ns of this
application or device.
You agree that you will use Gracenote Data, the Gracenote Software, and G\
racenote Servers
for your own personal non-commercial use only. You agree not to assign, copy, transfer or
transmit the Gracenote Software or any Gracenote Data to any third party\
. YOU AGREE
NOT TO USE OR EXPLOIT GRACENOTE DATA, THE GRACENOTE SOFTWARE, OR
GRACENOTE SERVERS, EXCEPT AS EXPRESSLY PERMITTED HEREIN.
You agree that your non-exclusive license to use the Gracenote Data, the \
Gracenote
Software, and Gracenote Servers will terminate if you violate these rest\
rictions. If your
license terminates, you agree to cease any and all use of the Gracenote \
Data, the Gracenote
Software, and Gracenote Servers. Gracenote reserves all rights in Gracen\
ote Data, the
Gracenote Software, and the Gracenote Servers, including all ownership r\
ights. Under no
circumstances will Gracenote become liable for any payment to you for an\
y information
that you provide. You agree that Gracenote, Inc. may enforce its rights under this Agreement
against you directly in its own name.
CX-5_8FN1-EA-16L_Edition1.indb 882016/12/12 10:06:45