bluetooth MAZDA MODEL CX-5 2018 (in English) Workshop Manual

SymptomCauseSolution method
Unable to perform pairing The Bluetooth
® function and the
Find Mode/Visible setting*1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth® func-
tion and the Find Mode/Visible set-
ting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.Move the device to a location in
which radio wave interference is
less likely to occur.
Does not connect automatically
when starting the engine The pairing inform
ation is updated
when the device OS is updated. Perform pairing using the following
procedure:
1. Delete the applicable Blue-
tooth
® device on the Mazda
Connect.
2. Delete “Mazda” from the Blue-
tooth
® search screen of the
Bluetooth® device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
® device once, then
turn it back on. If pairing is still not
possible after this, contact an Au-
thorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
*1 Setting which detects the existe nce of a device external to the Bluetooth® unit.
NOTE
•When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth
® unit.
•If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth
® search on your mobile device once again, and pair to a newly detected
“Mazda”.
•Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and
on the vehicle.
•If Bluetooth®-enabled devices are used in the following locations or conditions,
connection via Bluetooth
® may not be possible.
•The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
Interior Features
Audio Set [Type B (touchscreen)]
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•The device contacts or is covered by a metal object or body.
•The device is set to power-saving mode.
•Different Bluetooth®-enabled devices can be used for Bluetooth® Hands-Free and
Bluetooth
® audio. For example, device A can be connected as a Bluetooth® Hands-Free
device and device B can be connected as a Bluetooth
® audio device. However, the
following may occur when they are used at the same time.
•The Bluetooth® connection of the device is disconnected.
•Noise occurs in the Hands-Free audio.
•Hands-Free operates slowly.
Voice recognition related problems
Symptom CauseSolution method
Poor voice recognition
•Excessive, slow speech.•Excessive, forceful speech (shout-
ing).
•Speaking before the beep sound
has ended.
•Loud noise (speaking or noise from
outside/inside vehicle).
•Airflow from A/C is blowing
against the microphone.
•Speaking in off-standard expres-
sions (dialect). Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers
are spoken in a sequence, recogni-
tion ability will imp
rove if no stop is
placed between the numbers.
False recognition of numbers
Poor voice recognition
There is a malfunction in the micro-
phone.A poor connection or malfunction
with the microphone may have oc-
curred. Consult an Authorized Maz-
da Dealer.
Phone-related voice recognition is
disabled There is a problem with the connec-
tion between the Bluetooth
® unit
and the device. If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognized The Bluetooth
® system is under a
condition in whi ch recognition is
difficult. By carrying out th
e following meas-
ures, the rate of recognition will im-
prove.•Clear memory from the phonebook
which is not used very often.
•Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as “Mom”, “Dad”, rec-
ognition will improve.)
When operating the audio, a song
name is not recognized Song names cannot be recognized
by voice.
―
Interior Features
Audio Set [Type B (touchscreen)]
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SymptomCauseSolution method
You want to skip guidance ―Guidance can be skipped by quickly
pressing and releasing the talk but-
ton.
Regarding proble
ms with calls
Symptom CauseSolution method
When starting a call, vehicle noise
from the other party can be heard For about three seconds after start-
ing a call, the Bluetooth
® unit's
Noise Suppression function requires
time to adapt to the call environ-
ment. This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet The volume is set at zero or low. Increase the volume.
Other problems
Symptom
CauseSolution method
The indication for the remaining
battery is different between the ve-
hicle and the device The indication method is different
between the vehicle and the device.
―
When a call is made from the vehi-
cle, the telephone number is updated
in the incoming/outgoing call record
but the name does not appear The number has not been registered
into the phonebook.If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when
the engine is restarted.
The cell phone does not synchronize
with the vehicle regarding the in-
coming/outgoing call record Some types of cell phones do not
synchronize automatically.
Operate the cell phone for synchro-
nization.
It takes a long time to complete the
function for changing the language A maximum of 60 seconds is re-
quired.
―
Interior Features
Audio Set [Type B (touchscreen)]
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▼HomeLink Wireless Control System
CAUTION
HomeLink has been tested and complies with FCC and Industry Canada rules. Changes or
modifications not expressly approved by the pa
rty responsible for compliance could void the
user's authority to operate the device.
NOTE
FCC ID: NZLMOBHL4
CANADA:4112A-MOBHL4
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:
1- This device may not cause harmful interference, and
2- This device must accept any interference received, including interference that may cause
undesired operation.
▼ Tire Pressure Monitoring System
NOTE
This device complies with part 15 of the FCC
Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
▼ Bluetooth® Hands-Free
Ty p e A
FCC ID: NT8MBLUEC09 IC:3043A-MBLUEC09
This device complies wi
th Part 15 of the FCC Rules and with RSS -210 of Industry Canada.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
Customer Information and Reporting Safety Defects
Declaration of Conformity
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WA R N I N G
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
The term “IC: ” before the radio certification number only sign ifies that Industry Canada
technical specifications were met.
The antenna used for this transmitter must not be co-located or operating in conjunction
with any other anten na or transmitter. End-users and installers must be provided with
installation instructions and transmitter operating conditions for satisfying RF exposure
compliance.
Mazda Bluetooth
® Hands-Free Customer Service
•U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
•Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
Customer Information and Reporting Safety Defects
Declaration of Conformity
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Index
A
Accessory Socket............................ 5-131
Active Driving Display..................... 4-27
Adaptive Front Lighting System
(AFS)................................................. 4-89
Add-On Non-Genuine Parts and
Accessories........................................ 8-17
Advanced Key
Advanced keyless entry system..... 3-9
Operational range........................ 3-10
Advanced Key Removed from Vehicle
Warning Beep.................................... 7-43
Advanced Smart City Brake Support
(Advanced SCBS)........................... 4-136
Collision warning.... .................. 4-138
Smart City Brake Support (SCBS)
Indicator Light (Red).................4-138
Stopping the Advanced Smart City
Brake Support (Advanced SCBS)
system operation........................ 4-139
Air Bag Systems............................... 2-44
Air Bag/Front Seat Belt Pretensioner
System Warning Beep....................... 7-42
Ambient Temperature Display.......... 4-16
Antilock Brake System (ABS).......... 4-75
Armrest Box.................................... 5-136
Audio Control Switch Adjusting the Volume.................. 5-15
Seek Switch................................. 5-15
Audio Set [Type A (non-touchscreen)] AUX.............................................5-24
Bluetooth®.................................. 5-32
Clock............................................5-22
Error Indications.......................... 5-31
iPod mode....................................5-28
Power/Volume/Sound Controls... 5-20
Radio............................................5-23
Troubleshooting.......... ................. 5-61
USB............................................. 5-25
Voice Recognition.... ................... 5-57
Audio Set [Type B (touchscreen)]
Applications............................... 5-117
AUX.............................................5-80
Bluetooth®.................................. 5-86
Radio............................................5-73
Satellite Radio........ ..................... 5-77
Settings...................................... 5-115
Troubleshooting........... .............. 5-118
USB............................................. 5-81
Voice Recognition......................5-112
Volume/Display/Sound
Controls....................................... 5-70
Audio System
Antenna........................................5-19
Appendix................................... 5-122
Audio Control Switch................. 5-15
Audio Set [Type A (non-
touchscreen)]............................... 5-20
Audio Set [Type B
(touchscreen)].............................. 5-65
AUX/USB mode..........................5-16
Before Using the Audio
System......................................... 5-15
AUTOHOLD..................................... 4-69
AUTOHOLD Warning Beep.............7-45
Automatic Transaxle......................... 4-37 Active Adaptive Shift (AAS)...... 4-39
Automatic transaxle controls....... 4-37
Driving tips..................................4-45
Manual shift mode.......................4-40
Shift-lock system......................... 4-38
Transaxle ranges.......................... 4-38
B
Battery............................................... 6-27Maintenance.................................6-28
Replacement................................ 6-28
Specifications.................................9-4
Battery Runs Out.............................. 7-14 Jump-starting............................... 7-14
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Index
Blind Spot Monitoring (BSM).......... 4-93
Canceling operation of Blind Spot
Monitoring (BSM).......................4-98
Blind Spot Monitoring (BSM) Warning
Beep...................................................7-45
Bluetooth® [Type A (non-touchscreen)] Bluetooth® Audio....................... 5-47
Bluetooth® Hands-Free...............5-50
Bluetooth® Preparation............... 5-35
Bluetooth® [Type B (touchscreen)]
Bluetooth® Audio....................... 5-92
Bluetooth® Hands-Free.............5-102
Bluetooth® Preparation............... 5-89
Body Lubrication....... ....................... 6-21
Bottle Holder................................... 5-134
Brakes
Brake assist........... .......................4-68
Electric parking br ake (EPB)...... 4-65
Foot brake....................................4-64
Pad wear indicator....................... 4-67
Warning light............................... 4-67
Break-In Period.......... ....................... 3-45
C
Capacities............................................ 9-5
Carbon Monoxide............................. 3-30
Cell Phones....................................... 8-18
Center Console................................ 5-135
Child Restraint Child-restraint precautions.......... 2-26
Child-restraint system
installation................................... 2-31
Installing child-restraint
systems.........................................2-32
LATCH child-restraint systems... 2-40
Child Safety Locks fo r Rear Doors... 3-19
Climate Control System...................... 5-4 Fully Automatic Type..................5-11
Gas specifications.......................... 9-6
Manual Type.................................. 5-7
Operating tips................................ 5-4
Vent Operation...............................5-5
Collision warning.............................. 7-46
Coming Home Light......................... 4-49
Cruise Control................................. 4-157 Cruise control switc h.................4-157
Cruise main indication (white)/cruise
set indication (green)................. 4-158
Cruise Control Set Vehicle Speed
Display.............................................. 4-17
Cup Holder...................................... 5-133
Customer Assistance.... ....................... 8-2
D
Dashboard Illumination. ....................4-15
Daytime Running Lights................... 4-51
Defogger Mirror...........................................4-58
Rear window........... .................... 4-57
Dimensions.......................................... 9-5
Distance Recognition Support System
(DRSS)............................................ 4-105 Indication on display................. 4-106
Door Locks........................................ 3-11
Drive Selection..................................4-82
Driving In Flooded Ar ea...................3-50
Driving on Uneven Road.................. 3-51
Driving Tips Automatic transaxle.....................4-45
Break-in period............................ 3-45
Driving in flooded a rea............... 3-50
Driving on uneven road...............3-51
Floor mat..................................... 3-47
Hazardous driving.. ..................... 3-46
Overloading............. .................... 3-50
Rocking the vehicle. .................... 3-47
Saving fuel and protection of the
environment................................. 3-45
Winter driving............................. 3-48
Dynamic Stability Control (DSC)..... 4-78
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