service MAZDA MODEL CX-5 2018 Owners Manual (in English)

Thank you for choosing a Mazda. We at Mazda design and build vehicles with complete
customer satisfaction in mind.

To help ensure enjoyable and trouble-free operation of your Mazda, read this manual
carefully and follow its recommendations.

An Authorized Mazda Dealer knows your vehicle best. So when mai ntenance or service is
necessary, that's the place to go.

Our nationwide network of Mazda professionals is dedicated to p roviding you with the best
possible service.

We assure you that all of us at Mazda have an ongoing interest in your motoring pleasure
and in your full satisfaction with your Mazda product.
Mazda Motor Corporation
HIROSHIMA, JAPAN

Important Notes About This Manual
Keep this manual in the glove com partment as a handy reference for the safe and enjoyable use of your Mazda.
Should you resell the vehicle, leave this manual with it for th e next owner.

All specifications and descriptio ns are accurate at the time of printing. Because improvement is a constant goal
at Mazda, we reserve the right to make changes in specifications at any time without notice and without obliga-
tion.

Air Conditioner and the Environment
Your Mazda's genuine air condit ioner is filled with a refrigerant that has been found not to damage the earth's
ozone layer. If the air conditione r does not operate properly, consult an Authorized Mazda Dealer.
Perchlorate
Certain components of this vehicle such as [air bag modules, se at belt pretensioners, lithium batteries,…] may
contain Perchlorate Material-- Special handling may apply for s ervice or vehicle end of life disposal. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.

Please be aware that this manual applies to all models, equipme nt and options. As a result, you may find
some explanations for equipment not installed on your vehicle.

©2017 Mazda Motor CorporationOct. 2017 (Print1)
A Word to Mazda Owners
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NOTE
•Lumbar support adjustment cannot be
programmed.
•A driving position can be programmed
to the buttons on the side of the seat and
the key in use for driving the vehicle.
•If the vehicle has been serviced and the
battery cables disconnected, the
programmed seat positions will have
been erased. Re-program the seat
positions.
Programming
1. Make sure the parking brake is on.
2. Make sure the selector lever is in the P position.
3. Start the engine.
4. Adjust the seat and the active driving display to the desired driving position.
5. Press the SET button on the seat until a beep sound is heard one time.
6. Perform one of the following settings within 5 seconds of completing step 5
above:
•Programming using a button on
the side of the seat
Press the butt on you want to
program, either bu tton 1 or 2, until a
beep sound is heard one time.
•Programming using the key
Press the key
button until a beep
sound is heard one time.
NOTE
If a beep sound is heard three times, the
operation is canceled.
To move the driving position to a
programmed position
(Using a button on t he side of the seat)
1. Make sure the parking brake is on.
2. Make sure the selector lever is in the P position.
3. Start the engine.
4. Press the programming button for the
driving position you want to call up
(button 1 or 2).
5. A beep sound is heard when the driving position adjustment is
completed.
NOTE
•If the driving position movement is not
changed, only the beep sounds.
•A seat position can be called up even
with the engine not running.
•The driving position adjustment is
canceled in the following cases:
•Any of the seat adjustment switches is
operated.
•The SET button is pressed.
•Programming button 1 or 2 is pressed.
•The key button or button is
operated.
•The vehicle starts moving.
•The active driving display is adjusted.
(Using a programmed key)
1. Unlock the doors by pressing a request switch or the key
button.
2. After unlocking the doors, the seat
position adjustment begins within 40
seconds of opening the driver's door,
and a beep sounds when the operation
is finished.
3. Make sure the parking brake is on.
Essential Safety Equipment
Seats
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Power liftgate button*
To open/close the liftgate, press the power
liftgate button for one second or more with
the liftgate in the fully closed/open
position.
The hazard warning lights flash twice and
the liftgate opens/closes after the beep
sounds.
Panic button
If you witness from a distance someone
attempting to break into or damage your
vehicle, press and hold the panic button to
activate the vehicle's alarm. Call
emergency services if necessary.
NOTE
The panic button will work whether any
door or the liftgate is open or closed.
(Turning on the alarm)
Pressing the panic button for 1 second or
more will trigger the alarm for about 2
minutes and 30 seconds, and the following
will occur:
•The horn sounds intermittently.
•The hazard warning lights flash.
(Turning off the alarm)
The alarm stops by pressing any button on
the key.
▼ Operational Range
The system operates only when the driver
is in the vehicle or
within operational
range while the key is being carried.
Starting the Engine
NOTE
•Starting the engine may be possible even
if the key is outside of the vehicle and
extremely close to a door and window,
however, always start the engine from
the driver's seat.
If the vehicle is started and the key is not
in the vehicle, the vehicle will not restart
after it is shut off and the ignition is
switched to off.
•The luggage compartment is out of the
assured operational range, however, if
the key (transmitter) is operable the
engine will start.
With the advanced keyless function

Interior antenna
Operational range
Before Driving
Keys
*Some models.3-7
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Parking
Always make sure the tires of the trailer and the tow vehicle are blocked while parked.
Apply the parking brake firmly and put the transaxle in P.
Avoid parking on an incline, but if you must, follow these instructions:
1. Depress and hold down the brake pedal.
2. Have a helper put wheel blocks against the downhill side of a ll vehicle and trailer tires.
3. Then release the brake pedal slowly until the blocks bear the load.
•If the grade is downhill, turn the steering wheel so that the front of the front tires face
the curb.
•If it is uphill, face the rear of the front tires against the curb.
4. Firmly apply th e parking brake.
5. Shift the transaxle into P, and stop the engine.
To restart after parking on an incline:
1. With the transaxle in P, start the engine. (Be sure to depress and hold the brake pedal.)
2. Shift into gear.
3. Release the parking brake (also the foot brake) and pull away from the wheel blocks. Stop; apply the parking brake and shift into P.
4. Have a helper retrieve the wheel blocks.
Fuel consumption
Trailer towing causes higher fuel consumption.
Maintenance
If you tow a trailer frequently, have your vehicle serviced as shown in Scheduled
Maintenance (page 6-4).
Before Driving
To w i n g
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▼Average Fuel Economy
The average fuel economy is calculated
every minute from the total traveled
distance on the trip met
er and the total fuel
consumption, and the average fuel
economy for either TRIP A or TRIP B is
displayed.

The average fuel economy and trip meters
can be reset by pressing the INFO switch
for 1.5 s or more wh ile in each mode.
After the data is cleared, the fuel
consumption is recalculated and the - - -
L/100 km (- - - mpg) for the one minute
prior to it being displayed is indicated.
▼ Current Fuel Economy
This displays the current fuel economy by
calculating the amount of fuel
consumption and the distance traveled.

▼
Maintenance Monitor
The following maintenance period
notifications can be displayed by turning
the Maintenance Monitor on.
•Scheduled Maintenance
•Tire Rotation
•Oil Change
For the setting method and indications for
the maintenance monitor, refer to the
Maintenance Monitor.
Refer to Maintenance Monitor on page 6-
10.
The maintenance mo
nitor displays the
information when the i gnition is switched
ON.
NOTE
This function is inoperable while the
vehicle is being driven.
Message display
When the remaining time or the distance
approaches 0, a message is displayed each
time the ignition is switched ON.
NOTE
•If any of the INFO switch is pressed
while a message is displayed, it will no
longer be displayed the next time the
ignition is switched ON.
•After the vehicle is serviced and the
remaining time/distance is reset, the
message for the next maintenance
period will be displayed when the
remaining distance or time to the next
maintenance period approaches 0
(displays when engine is started).
•If there are multiple messages, they are
displayed according to their order.
•If OFF is set for Messages, messages
are not displayed.
When Driving
Instrument Cluster and Display
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Troubleshooting
Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer service center.
•U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
•Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
Bluetooth
® Device pairing, connection problems
Symptom CauseSolution method
Unable to perform pairing ―First make sure the device is com-
patible with the Bluetooth
® unit,
and then check whether the Blue-
tooth
® function and the Find Mode/
Visible setting*1 on the device are
turned on. If pairin g is still not pos-
sible after this, contact an Author-
ized Mazda Dealer or Mazda Blue-
tooth
® Hands-Free Customer Serv-
ice.
Pairing cannot be performed again The pairing inform
ation paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure.•Clear “Mazda” stored in the de-
vice.
•Perform pairing again.
Unable to perform pairing The Bluetooth
® function and the
Find Mode/Visible setting*1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth® func-
tion and the Find Mode/Visible set-
ting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.Move the device to a location in
which radio wave interference is
less likely to occur.
Does not connect automatically
when starting the engine The pairing inform
ation is updated
when the device OS is updated. Perform pairing again.
*1 Setting which detects the existe
nce of a device external to the Bluetooth® unit.
Interior Features
Audio Set [Type A (non-touchscreen)]
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Operating the SatelliteRadio
*
▼What is satellite radio?
SiriusXM® Satellite Radio
SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a vari
ety of music, sports,
news, weather, traffic and entertainment
programming.
Your new Mazda vehicle is
factory-installed with SiriusXM satellite
radio hardware and includes a limited trial
subscription term that begins on the date
of sale or lease of your vehicle. See an
authorized dealer for availability.
The satellite radio service should be active
in your vehicle, if you cannot hear
SiriusXM audio, please activate online by
visiting siriusxm.com/refresh
or by calling
SiriusXM Listener Care at
1-877-447-0011 (U.S.A.)/1-888-539-7474
Customer Care (Canada). You can find the
radio ID by turning to Channel 0 or
visiting siriusxm.com/activationhelp
(U.S.A), and siriusxm.ca/subscribe-now/
(Canada).
For more information on extended
subscription terms (a service fee is
required), the online media player and a
list of SiriusXM satellite radio channels,
and other features, please visit
www.siriusxm.com
(U.S.A), and
www.siriusxm.ca
(Canada), or call
SiriusXM at 1-877-447-0011 (U.S.A.)/
1-888-539-7474 (Canada).
NOTE
This feature may not be available in all
markets and requires an active
subscription. SiriusXM reserves the
unrestricted right to change, rearrange,
add or delete programming. This includes
canceling, moving or adding particular
channels, and its prices, at any time, with
or without notice to you. Mazda shall not
be responsible for any such programming
changes.
▼ Displaying the Radio ID (ESN)
When channel 0 is selected, the radio ID is
displayed. Use the PREVIOUS or NEXT
channel buttons to select channel 0.
Interior Features
Audio Set [Type B (touchscreen)]
*Some models.5-77
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▼Gracenote® Database
When a USB device is connected to this unit and the audio is pl
ayed, the album name, artist
name, genre and title informatio n are automatically displayed if there is a match in the
vehicle's database compilation to the music being played. The i nformation stored in this
device uses database information in the Gracenote
® music recognition service.
CAUTION
For information related to the most recent Gracenote® database which can be used and how
to install it, go to the Mazda Hands Free Website:
http://www.mazdahandsfree.com
Introduction
Gracenote, the Gracenote logo and logotype are either a registe red trademark or a trademark
of Gracenote, Inc. in the United States and/or other countries.

Gracenote® End User License Agreement
This application or device contains software from Gracenote, In c. of Emeryville, California
(“Gracenote”). The software from G racenote (the “Gracenote Software”) enables this
application to perform disc an d/or file identification and obta in music-related information,
including name, artist, track, and title information (“Gracenot e Data”) from online servers or
embedded databases (collectively, “Gracenote Servers”) and to p erform other functions. You
may use Gracenote Data only by means of the intended End-User f unctions of this
application or device.
You agree that you will use Gra cenote Data, the Gracenote Softw are, and Gracenote Servers
for your own personal non-commercial use only. You agree not to assign, copy, transfer or
transmit the Gracenote Software or any Gracenote Data to any third party. YOU AGREE
NOT TO USE OR EXPLOIT GRACENOTE DATA, THE GRACENOTE SOFTWARE,
OR GRACENOTE SERVERS, EXCEPT AS EXPRESSLY PERMITTED HEREIN.
You agree that your non-exclusive license to use the Gracenote Data, the Gracenote
Software, and Gracenote Servers w ill terminate if you violate these restrictions. If your
license terminates, you agree to cease any and all use of the Gracenote Data, the Gracenote
Software, and Gracenote Servers. Gracenote reserves all rights in Gracenote Data, the
Gracenote Software, and the Gracenote Servers, including all ow nership rights. Under no
circumstances will Gracenote become liable for any payment to y ou for any information that
you provide. You agree that Gracenote, Inc. may enforce its rig hts under this Agreement
against you directly in its own name.
Interior Features
Audio Set [Type B (touchscreen)]
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The Gracenote service uses a unique identifier to track queries for statistical purposes. The
purpose of a randomly assigned numeric identifier is to allow t he Gracenote service to count
queries without knowing anythi ng about who you are. For more in formation, see the web
page for the Gracenote Privacy Po licy for the Gracenote service.
The Gracenote Software and each item of Gracenote Data are lice nsed to you “AS IS.”
Gracenote makes no representations or warranties, express or im plied, regarding the
accuracy of any Gracenote Data from in the Gracenote Servers. Gracenote reserves the right
to delete data from the Gracenote Servers or to change data categories for any cause that
Gracenote deems sufficient. No warranty is made that the Gracen ote Software or Gracenote
Servers are error-free or that functioning of Gracenote Softwar e or Gracenote Servers will
be uninterrupted. Gracenote is not obligated to provide you wit h new enhanced or additional
data types or categories that Gracenote may provide in the futu re and is free to discontinue
its services at any time.
GRACENOTE DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. GRACENOTE DOES NOT WARRANT THE RESULTS THAT
WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR
LOST REVENUES.
© Gracenote, Inc. 2009
Updating the database
The Gracenote® media database can be updated using USB device.
1. Connect a USB device containing the software for updating Gracenote
®.
2. Select the
icon on the home screen to display the Settings screen.
3. Select the
tab and select .
4. Select
. The list of the update package stored in the USB device and t he version
are displayed.
5. Select the package to use the update.
6. Select
.
NOTE
Gracenote® can be downloaded from the Mazda Hands-free Website.
Interior Features
Audio Set [Type B (touchscreen)]
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Bluetooth® Preparation
▼Device pairing
To use Bluetooth® audio and Hands-Free,
the device equipped with Bluetooth
® has
to be paired to the un it using the following
procedure. A maximum of seven devices
including Bluetooth
® audio devices and
hands-free mobile phones can be paired.
NOTE
•The Bluetooth® system may not operate
for 1 or 2 minutes after the ignition is
switched to ACC or ON. However, this
does not indicate a problem. If the
Bluetooth
® system does not connect
automatically after 1 or 2 minutes have
elapsed, make sure that the Bluetooth
®
setting on the device is normal and
attempt to reconn ect the Bluetooth
®
device from the vehicle side.
•If Bluetooth®-enabled devices are used
in the following locations or conditions,
connection via Bluetooth
® may not be
possible.
•The device is in a location hidden
from the center display such as behind
or under a seat, or inside the glove
compartment.
•The device contacts or is covered by a
metal object or body.
•The device is set to power-saving
mode.
Pairing Procedure
1. Select the
icon on the home screen
to display the Settings screen.
2. Select the
tab.
3. Select
.
4. Turn the Bluetooth® setting on.
5. Select
to display the
message and switch to the device
operation.
6. Using your device, perform a search
for the Bluetooth
® device (Peripheral
device).
7. Select “Mazda” from the device list searched by the device.
8. (Device with Bluetooth
® version 2.0)
Input the displayed 4-digit pairing
code into the device.
(Device with Bluetooth
® version 2.1
or higher)
Make sure the disp layed 6-digit code
on the audio is also displayed on the
device, and touch the
.
Connection permission and phonebook
access permission for your mobile
device may be required depending on
the mobile device.
9. If pairing is successful, the functions
of the device connected to Bluetooth
®
are displayed.
10. (Devices compatible with Mazda
E-mail / SMS function)
SMS (Short Message Service)
messages, and E-mail for the device
are downloaded automatically. A
download permission operation for
your device may be required
depending on the device.
NOTE
When Call history and messages are
downloaded automatical ly, each automatic
download setting must be on.
Refer to Communication Settings on page
5-111.
Interior Features
Audio Set [Type B (touchscreen)]
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