ECO mode MAZDA MODEL CX-5 2021 Workshop Manual
[x] Cancel search | Manufacturer: MAZDA, Model Year: 2021, Model line: MODEL CX-5, Model: MAZDA MODEL CX-5 2021Pages: 715, PDF Size: 10.62 MB
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Say, “Cancel”.
Operate the commander switch or the center display (only when vehicle is stopped).
Skipping Voice Guidance (for faster operation)
Press and release the talk button.
Troubleshooting for Voice Recognition
If you do not understand an operation method while in the voice recognition mode, say
“Tutorial” or “Help”.
Commands useable anytime during voice recognition
“Go Back” and “Cancel” are commands which can be used at anytime during voice
recognition.
Returning to pr evious operation
To return to the previous operation, say, “Go Back” while in voice recognition mode.
Cancel
To put the Bluetooth
® Hands-Free system in standby mode, say, “Cancel” while in voice
recognition mode.
To prevent a deterioration in the voice recognition rate and voice quality, the following
points should be observed:
The voice recognition cannot be performed while voice guidance or the beep sound is
operating. Wait until the voice guidance or the beep sound is finished before saying
your commands.
Phone related commands are available only when your phone is connected via
Bluetooth
®. Make sure your phone is connected via Bluetooth® before you operate phone
related voice commands.
Music play commands, such as Play Artist and Play Album can be used only in USB
audio mode.
Do not speak too slowly or loudly (no loud voice).
Speak clearly, without pausing between words or numbers.
Dialects or different wording other than hands-free prompts cannot be recognized by
voice recognition. Speak in the wording specified by the voice commands.
It is not necessary to face the microphon e or approach it. Speak the voice commands
while maintaining a safe driving position.
Close the windows and/or the mo onroof to reduce loud noises from outside the vehicle, or
turn down the airflow of the climate control system while Bluetooth
® Hands-Free is being
used.
Interior Features
Mazda Connect (Mazda Connect (Type A))
5-22
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▼Appendix
Gracenote® Database
When a USB device or Bluetooth® device is connected to this unit and the audio is played,
the album name, artist name, genre and title information are automatically displayed if there
is a match in the vehicle's database compilation to the music being played. The information
stored in this device uses database information in the Gracenote
® music recognition service.
SiriusXM
® Satellite Radio*
SiriusXM® All Access Subscription
Hopefully, you're already loving SiriusXM in your new Mazda. But don't stop there — you
can also listen on the app and online. All Access is the very best subscription package –
with the most channels and the most flexib ility. With All Access, you get every channel
available on satellite radio, plus you can listen on the app and online — so you can enjoy
SiriusXM wherever you are. Here's what's included:
-Over 150 satellite channels to enjoy in your car, coast-to-coast, 24/7.
-All kinds of commercial-free music, plus every major sport, world-class news and the
biggest names in talk & entertainment.
-All of our premium programming, including Howard Stern, every NFL, MLB
®, and NBA
game, NHL
® games, every NASCAR® race, 24/7 talk channels dedicated to the biggest
leagues, and much more.
All SiriusXM services require a subscription, sold separately or as a package by SiriusXM
Radio Inc. (or, in Canada, SiriusXM Canada In c.), after any trial subscription which may be
included with your vehicle purchase or lease. To subscribe after your trial subscription, call
1-877-447-0011 (U.S.A.) or 1-877-438-9677 (Canada).
Interior Features
Mazda Connect (Mazda Connect (Type A))
5-24*Some models.
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It is not necessary to face the microphone or be near it. Speak the voice commands while
maintaining a safe driving position.
Close the windows and the moonroof* to reduce loud noises from outside the vehicle and
to prevent the airflow of the air-conditioning system from being a disturbance when using
Bluetooth
® Hands-Free.
Make sure that the air flow from the air conditioner is not blowing on the microphone.
If the voice recognition is poor with the guidance volume set to high, set the Barge-In to
OFF.
Examples of available voice commands
The specified name and number are put into the {}.
Common
Back
Help (You can listen to help guidance at each screen.)
{Line Number} (You can select the line number on the screen.)
Next Page
Previous Page
Cancel
Menu
All
Navigation
Entertainment
Communication
Setting
Voice Recognition Settings
Display Off
Music
Play Artist (You can also use “Play Artist {Artist name}”.)
Play Album (You can also use “Play Album {Album Name}”.)
Play Playlist (You can also use “Play Playlist {Playlist Name}”.)
Play Song (You can also use “Play Song {Song Name}”.)
Play Audiobook (You can also use “Play Audiobook {Audiobook Name}”.)
Play Podcast (You can also use “Play Podcast {Podcast Name}”.)
Radio
Tune to {Frequency} AM
Tune to {Frequency} FM
Tune to {Frequency} HD {Sub Channel}
Interior Features
Mazda Connect (Mazda Connect (Type B))
5-42*Some models.
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CAUTION
When removing the lens or lamp unit using
a flathead screwdriver, make sure that the
flathead screwdriver does not contact the
interior terminal. If the flathead screwdriver
contacts the terminal, a short circuit may
occur.
NOTE
To replace the bulb, contact an
Authorized Mazda Dealer.
Use the protective cover and carton for
the replacement bulb to dispose of the
old bulb promptly and out of the reach
of children.
▼ Replacing Exterior Light Bulbs
The exterior lights have either LEDs or
normal bulbs.
LED type
Headlights/Daytime running lights
Daytime running lights/Parking lights
(Type A)
Front side-marker lights (Type A)
Fog lights*
Brake lights (Type A)
Taillights (Type A)
Reverse lights
High-mount brake light
Side turn signal lights
Rear side-marker lights (Type A)
License plate lights
The LED bulb cannot be replaced as a
single unit because it is an integrated unit.
The LED bulb has to be replaced with the
unit. We recommend an Authorized
Mazda Dealer when the replacement is
necessary.
Bulb type
Front turn signal li ghts/Parking lights
1. Make sure the igniti on is switched off,
and the headlight switch is off.
2. Lift the hood.
Refer to Hood on page 6-18.
3. Turn the socket and bulb assembly
counterclockwise and remove it.
4. Disconnect the bulb from the socket.
5. Install the new bulb in the reverse order of the removal procedure.
Front side-marker lights (Type B)
1. Make sure the igniti on is switched off,
and the headlight switch is off.
2. If you are changing the right bulb, start
the engine, turn the steering wheel all
the way to the left, and turn off engine.
If you are changing the left bulb, turn
the steering wheel to the right.
3. Pull the center of each plastic retainer using a flathead screwdriver and
Maintenance and Care
Owner Maintenance
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2. Wipe off the remaining detergent usinga cloth soaked in clean water and
wrung out well.
▼Leather Upholstery Maintenance*
1. Remove dust and sand using a vacuum
cleaner.
2. Wipe off the soiled area with a soft cloth and a suitable, special cleaner or
a soft cloth soaked in a mild detergent
(about 5%) diluted with water.
3. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
4. Remove moisture with a dry, soft cloth and allow the leather to further dry in a
well-ventilated, sh aded area. If the
leather gets wet such as from rain,
remove the moisture and dry it as soon
as possible.
NOTE
Because genuine leather is a natural
material, its surface is not uniform and
it may have natural scars, scratches,
and wrinkles.
To maintain the quality for as long as
possible, periodical maintenance, about
twice a year, is recommended.
If the leather upholstery comes into
contact with any of the following, clean
it immediately.
Leaving it uncleaned could cause
premature wear, mold, or stains.
Sand or dirt
Grease or oil, such as hand cream
Alcohol, such as in cosmetic or hair
dressing items
If the leather upholstery gets wet,
promptly remove moisture with a dry
cloth. Remaining moisture on the
surface may cause deterioration such as
hardening and shrinkage.
Exposure to direct sunlight for long
periods may cause deterioration and
shrinkage. When parking the car under
direct sunlight for long periods, shade
the interior using sunshades.
Do not leave vinyl products on the
leather upholstery for long periods.
They may affect the leather quality and
coloring. If the cabin temperature
becomes hot, the vinyl may deteriorate
and adhere to the genuine leather.
▼ Plastic Part Maintenance
CAUTION
Do not use polishing agents.
Depending on the product ingredients,
they could cause discoloration, stains,
cracks or peeling of the coating.
▼Instrument Panel Top (Soft pad)
Maintenance
Extremely soft material
is used for the soft
pad surface. If the soft pad surface is
rubbed harshly with a dry cloth, it could
result in the surface being damaged and
leaving white scratch marks.
1. Wipe the soiled area with a soft cloth
soaked in a mild detergent (approx.
5%) diluted with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
Maintenance and Care
Appearance Care
*Some models.6-67
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▼Panel Maintenance
If a panel becomes soiled, wipe it off with
a soft cloth soaked in clean water and
thoroughly wrung out.
If some areas require further cleaning, use
the following procedure:
1. Wipe the soiled area with a soft cloth
soaked in a mild detergent (approx.
5 %) diluted with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
NOTE
Be particularly careful when cleaning
shiny surface panels and metallic parts
such as plating as they can be scratched
easily.
▼Active Driving Display
Maintenance*
The dust-proof sheet has a coating. When
cleaning, do not use a hard or
rough-surface cloth, or cleaning detergent.
In addition, if a chemical solvent gets on
the active driving display, wipe it off
immediately. The dust-proof sheet could
be damaged and the surface coating could
be scratched. Use a fine, soft cloth such as
those used for cleaning eyeglasses.
NOTE
Use of compressed air when cleaning the
dust-proof sheet is recommended.
▼Cleaning the Window Interiors
If the windows become covered with an
oily, greasy, or waxy film, clean them with
glass cleaner. Follow the directions on the
container.
CAUTION
Do not scrape or scratch the inside of the
window glass. It could damage the
thermal filaments and the antenna lines.
When washing the inside of the window
glass, use a soft cloth dampened in
lukewarm water, gently wiping the
thermal
filaments and the antenna lines.
Use of glass cleaning products could
damage the thermal filaments and the
antenna lines.
▼ Cleaning the Floor Mats
Rubber floor mats should be cleaned with
mild soap an
d water only.
WA R N I N G
Do not use rubber cleaners, such as tire
cleaner or tire shine, when cleaning rubber
floor mats:
Cleaning the rubber
floor mats with rubber
cleaning products makes the floor mats
slippery.
This may cause an accident when
depressing the accelerator or brake pedal
or when getting in or out of the vehicle.
After removing the floor mats for
cleaning, always reinstall them securely
(page 3-52).
Maintenance and Care
Appearance Care
6-68*Some models.
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SignalWarning
(Red)
Brake Pedal Opera ‐
tion Demand Warn ‐
ing Light
*
When only flashing
Flashes if there is the possibility of the vehi cle not being held in the stopped position by
the AUTOHOLD function, such as on steep slopes. Depress and hold your foot on the
brake pedal.
When flashing and beep sound is activated at the same time
The warning light flashes and the beep sound is activated for about 5 seconds if there is a
problem with the system. If the warning light flashes and the warning sound is activated,
immediately depress the brake pedal and st op using the AUTOHOLD function then con ‐
tact an Authorized Mazda Dealer.
WARNING
Immediately depress the brake pedal if the warning light flashes and the beep sound is acti‐
vated while using the AUTOHOLD function:
Because the AUTOHOLD function is canceled forcibly, the vehicle may move unexpectedly
and result in an accident.
Check Engine Light If this light illuminates while driving, the ve
hicle may have a problem. It is important to
note the driving conditions wh en the light illuminated and consult an Authorized Mazda
Dealer.
The check engine light may illu minate in the following cases:
The engine's electrical system has a problem.The emission control system has a problem.(Except SKYACTIV-D 2.2)
The fuel tank level being very low or approaching empty.The fuel-filler cap is missing or not tightened securely.
If the check engine light remains on, or it flashes continuously , do not drive at high
speeds and consult an Authorized M azda Dealer as soon as possible.
WARNING
If the check engine light turns on, do not disconnect the battery cables.
If the battery cables are disconnected and th en reconnected, the engine could be damaged
and catch on fire.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-28*Some models.
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SignalWarning
AW D Wa r n i n g
Light*
When the light is turned on
The light turns on u nder the following conditions. The system may have a malfunction.
Have the vehicle checked at an Authorized Mazda Dealer.
When there is a malfunction in the AWD system.When there is a large difference between th e tire size of the front and rear wheels.
When the light is flashing
Park the vehicle in a safe place. After a few moments, if the warning light stops flashing,
you can resume driving. If th e light does not stop flashing, contact an Authorized Mazda
Dealer.
When the differential oil temp erature is excessively high.When there is a large difference between th e front and rear wheel rotation, such as
when trying to remove the vehicle from mud.
(Turns on)
TCS/DSC Indicator
Light If the light stays on, the TCS, DSC or the brak
e assist system may have a malfunction and
they may not operate correctly . Take your vehicle to an Authorized Mazda Dealer.
Air Bag/Front Seat
Belt PretensionerSystem Warning Light A system malfunction is indicated if the warning light consta
ntly flashes, constantly illu‐
minates or does not illuminate at all when th e ignition is switched ON. If any of these oc ‐
cur, consult an Authorized M azda Dealer as soon as possible. The system may not operate
in an accident.WARNING
Never tamper with the air bag/pretensioner systems and always have an Authorized Mazda
Dealer perform all servicing and repairs:
Self-servicing or tampering with the systems is dangerous. An air bag/pretensioner could
accidentally activate or become disabled causing serious injury or death.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-30*Some models.
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▼Request Switch Inoperable Warning
Beep (With the advanced keyless
function)
If the request switch is pressed with the
door open or ajar, or the ignition is not
switched OFF with a key being carried, a
beep will be heard outside for about 2
seconds to notify the driver that the door
or liftgate cannot be locked.
▼Key Left-in-luggage Compartment
Warning Beep (With the advanced
keyless function)
If the key is left in the luggage
compartment with all the doors locked and
the liftgate closed, a beep will be heard
outside for about 10 seconds to notify the
driver that the key is in the luggage
compartment. In this case, take out the key
by pressing the electric liftgate opener and
opening the liftgate. The key taken out of
the luggage compartment may not operate
because its functions have been
temporarily stopped. To restore the key's
functions, perform the applicable
procedure (page 3-9).
▼Key Left-in-vehicle Warning Beep
(With the advanced keyless
function)
If all the doors and luggage compartment
are locked using another key while the key
is left in the cabin, the beep which sounds
outside of the vehicle will be heard for
about 10 seconds to notify the driver that
the key is in the cabin. In this case, take
out the key by opening the door. A key
taken out of the vehicle using this method
may not operate because its functions have
been temporarily stopped. To restore the
key's functions, perform the applicable
procedure (page 3-9).
▼
Power Liftgate Warning Beep*
If system operation precautions are
necessary, the driver is notified by the
warning sound.
Cautions
What to check
The beep sounds 3 times The conditions required
for the power liftgate to
operate have not been
met, such as an object
being stuck in the lift
‐
gate.
The beep sound contin ‐
ues The vehicle is being
driven with the liftgate
open. Stop the vehicle
and close the liftgate.
▼
Electric Parking Brake (EPB)
Warning Beep
The warning buzzer is activated under the
following conditions:
The vehicle is driven with the parking
brake applied.
The Electric Parking Brake (EPB)
switch is pulled while the vehicle is
driven.
▼
AUTOHOLD Warning Beep
Warning light flashes/message is displayed
and beep sound is activated
simultaneously for about 5 seconds when
using AUTOHOLD function or when
AUTOHOLD switch is operated.
Because a problem with AUTOHOLD
function has occurred, AUTOHOLD
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.7-45
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function does not operate even if
AUTOHOLD switch is operated.
If the warning light flashes/message is
displayed and the beep sound is activated
simultaneously, have your vehicle
inspected at an Authorized Mazda Dealer.
▼Power Steering Warning Buzzer
If the power steering system has a
malfunction, the power steering
malfunction indication/malfunction
indicator light turns on or flashes and the
buzzer operates at the same time.
Refer to Stop Vehicle in Safe Place
Immediately on page 7-23.
▼Tire Inflation Pressure Warning
Beep*
The warning beep sound will be heard for
about 3 seconds if the tire pressures
decrease.
Refer to Tire Pressu
re Monitoring System
on page 4-256.
▼ Selective Catalytic Reduction (SCR)
Warning Beep (SKYACTIV-D 2.2)
(When the SCR warning light turns off)
If the ignition is switched ON while the
remaining amount of Diesel Exhaust Fluid
(DEF) has decreased, a sound is activated.
If the sound is activated when the ignition
is switched ON, consult an Authorized
Mazda Dealer.
(When the SCR warning light turns on/
flashes)
A sound is activated under the following
conditions:
There is a problem with the SCR
system.
The ignition is switched ON when the
remaining amount of Diesel Exhaust
Fluid (DEF) is extremely low.
If the sound is activated at the same time
the SCR warning ligh t turns on/flashes,
have your vehicle inspected by an
Authorized Mazda Dealer.
▼ Blind Spot Monitoring (BSM)
Warning Beep*
Driving forward
The warning beep ope
rates when the turn
signal lever is operated to the side where
the Blind Spot Monitoring (BSM) warning
light is illuminated.
NOTE
A personalized function is available to
change the Blind Spot Monitoring (BSM)
warning beep sound volume.
Refer to the Settings section in the Mazda
Connect Owner's Manual.
Reversing
The Blind Spot Monitoring (BSM)
warning sound is activated if there is a
possibility of collision with a vehicle
approaching from behind and from the
rear on the left and right sides of the
vehicle.
▼ Lane Departure Warning Sound*
While the system is
operating, if the
system determines that the vehicle may
depart from the lane, it sounds a warning
sound.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-46*Some models.
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