service MAZDA MODEL CX-5 2021 Owners Manual

Thank you for choosing a Mazda. We at Mazda design and build vehicles with complete
customer satisfaction in mind.

To help ensure enjoyable and trouble-free operation of your Mazda, read this manual
carefully and follow its recommendations.

An Authorized Mazda Dealer knows your vehicle best. So when maintenance or service is
necessary, that's the place to go.

Our nationwide network of Mazda professionals is dedicated to providing you with the best
possible service.

We assure you that all of us at Mazda have an ongoing interest in your motoring pleasure
and in your full satisfaction with your Mazda product.
Mazda Motor Corporation
HIROSHIMA, JAPAN

Important Notes About This Manual
Keep this manual in the gl ove compartment as a handy reference for th e safe and enjoyable use of your Mazda.
Should you resell the vehicle, leave th is manual with it for the next owner.

All specifications and descriptions are accurate at the time of printing. Because impr ovement is a constant goal
at Mazda, we reserve the right to ma ke changes in specifications at any time without notice and without obliga ‐
tion.

Air Conditioner and the Environment
Your Mazda's genuine air conditioner is filled with a refrigerant that has been found not to damage the earth's
ozone layer. If the air conditione r does not operate properly, cons ult an Authorized Mazda Dealer.
Perchlorate
Certain components of this vehicle su ch as [air bag modules, seat belt pretensioners, lithium batteries,…] may
contain Perchlorate Material-- Special handling may a pply for service or vehicle end of life disposal. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.

Please be aware that this manual applies to all mode ls, equipment and options. As a result, you may find
some explanations for equipment not installed on your vehicle.

©2020 Mazda Motor CorporationDecember 2021 (Print6)
A Word to Mazda Owners
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Refer to Height Adjustment on page 2-20.
▼Driving Position Memory*
The desired driving position can be called
up after programming the position.
The following driving positions can be
programmed.
Driver’s seat position (seat slide, height
adjustment, front edge of seat bottom,
seat recline)
Refer to Adjusting the Driver's Seat on
page 2-5.
Active driving display (display position,
brightness level, display information)
Refer to Active Driving Display on page
4-60.
CAUTION
Do not place
fingers or hands around the
bottom of the seat while the seat memory
function is operatin g. The seat moves
automatically while the seat memory
function is operating and fingers or hands
could get pinched and injured.
SET button
1
2
A driving position can be programmed or
operated using the buttons on the side of
the seat or the key.
NOTE
Lumbar support adjustment cannot be
programmed.
A driving position can be programmed
to the buttons on the side of the seat and
the key in use for driving the vehicle.
If the vehicle has been serviced and the
battery cables disconnected, the
programmed seat positions will have
been erased. Re-program the seat
positions.
Programming
1. Make sure the parking brake is on.
2. Make sure the selector lever is in the P position.
3. Start the engine.
4. Adjust the seat and the active driving
display to the desired driving position.
5. Press the SET button on the seat until a
beep sound is heard 1 time.
6. Perform one of the following settings
within 5 seconds of completing step 5
above:
Programming using a button on
the side of the seat
Press the button you want to
program, either button 1 or 2, until a
beep sound is heard 1 time.
Programming using the key
Press the key unlock button until a
beep sound is heard 1 time.
NOTE
If a beep sound is heard 3 times, the
operation is canceled.
Essential Safety Equipment
Seats
*Some models.2-11
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After unlocking with the key, all doors
and the liftgate will automatically lock if
any of the following operations are not
performed within about 60 seconds. If
your vehicle has a theft-deterrent
system, the hazard warning lights will
flash for confirmation.
The time required for the doors to lock
automatically can be changed.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
A door or the liftgate is opened.
The ignition is switched to any
position other than off.
(With theft-deterrent system)
When the doors are unlocked by
pressing the unlock button on the key
while the theft-deterrent system is turned
off, the hazard warning lights will flash
twice to indicate that the system is
turned off.
Power liftgate button
*
To open/close the liftgate, press the power
liftgate button for one second or longer
with the liftgate in the fully closed/open
position.
The hazard warning lights flash twice and
the liftgate opens/closes after the beep
sounds.
Panic button
If you witness from a distance someone
attempting to break into or damage your
vehicle, press and hold the panic button to
activate the vehicle's alarm. Call
emergency services if necessary.
NOTE
The panic button will work whether any
door or the liftgate is open or closed.
(Turning on the alarm)
Pressing the panic button for 1 second or
longer will trigger the alarm for about 2
minutes and 30 seconds, and the following
will occur:
The horn sounds intermittently.
The hazard warning lights flash.
(Turning off the alarm)
The alarm stops by pressing any button on
the key.
Power saving function
By turning on the transmitter power saving
function, the advanced keyless entry
*1 and
push button start system functions turn off
and the battery power consumption of the
transmitter is restricted.
The remote control function is operational
by operating the transmitter switch even
while the power saving function is turned
on. However, the operation indicator light
of the transmitter does not turn on/flash.
Turning on the power saving function
After you have turned on the power saving
function according to the following
procedure, the hazard warning lights and
sound operate
*1 one time.
Before Driving
Keys
*Some models.3-7
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To restart after parking on an incline:
1. With the transaxle in P, start the engine. (Be sure to depress and hold the brake pedal.)
2. Shift into gear.
3. Release the parking brake (also the foot brake) and pull away from the wheel blocks.Stop; apply the parking brake and shift into P.
4. Have a helper retrieve the wheel blocks.
Fuel consumption
Trailer towing causes higher fuel consumption.
Maintenance
If you tow a trailer frequently, have your vehicle serviced as shown in Scheduled
Maintenance (page 6-4).
Before Driving
To w i n g
3-65
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5Interior Features
Use of various features for ride comfort, including air-conditioning
system and audio system.
Climate Control System.................... 5-2 Operating Tips.............................. 5-2
Vent Operation......... ..................... 5-3
Manual Type................................. 5-5
Fully Automatic Type................... 5-9
Mazda Connect (Mazda Connect
(Type A))...........................................5-13 What is Mazda Connect ?........... 5-13
Mazda Connect Basic
Operations...................................5-16
Mazda Connect (Mazda Connect
(Type B))........................................... 5-31 What is Mazda Connect ?........... 5-31
Mazda Connect Basic
Operations...................................5-35
Connected Service (If
applicable).................................. 5-51
Interior Equipment......................... 5-53 Sunvisors.................................... 5-53
Interior Lights............................. 5-54
Accessory Sockets...................... 5-58
USB Power Outlet
*.................... 5-60
Cup Holder................................. 5-61
Bottle Holder.............................. 5-62
Storage Compartments............... 5-62
*Some models.5-1
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What is Mazda Connect ?
▼What is Mazda Connect ?
For vehicles with the following display type, refer to the following page because your
vehicle is equipped with Mazda Connect (Type B).
Refer to What is Mazda Connect ? 5-31.
This manual only indicates a part of the in
formation for Mazda Connect. For details, check
the Web owner's manual at the Mazda site for each country and region.

1. Radio
2. Bluetooth
® Audio/Hands-Free Call/SMS (Short Message Service)
3. USB Audio
4. USB port
*1/SD card slot*2
5. SD card (Navigation system)*
Interior Features
Mazda Connect (Mazda Connect (Type A))
*Some models.5-13
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▼Appendix
Gracenote® Database
When a USB device or Bluetooth® device is connected to this unit and the audio is played,
the album name, artist name, genre and title information are automatically displayed if there
is a match in the vehicle's database compilation to the music being played. The information
stored in this device uses database information in the Gracenote
® music recognition service.
SiriusXM
® Satellite Radio*
SiriusXM® All Access Subscription
Hopefully, you're already loving SiriusXM in your new Mazda. But don't stop there — you
can also listen on the app and online. All Access is the very best subscription package –
with the most channels and the most flexib ility. With All Access, you get every channel
available on satellite radio, plus you can listen on the app and online — so you can enjoy
SiriusXM wherever you are. Here's what's included:
-Over 150 satellite channels to enjoy in your car, coast-to-coast, 24/7.
-All kinds of commercial-free music, plus every major sport, world-class news and the
biggest names in talk & entertainment.
-All of our premium programming, including Howard Stern, every NFL, MLB
®, and NBA
game, NHL
® games, every NASCAR® race, 24/7 talk channels dedicated to the biggest
leagues, and much more.
All SiriusXM services require a subscription, sold separately or as a package by SiriusXM
Radio Inc. (or, in Canada, SiriusXM Canada In c.), after any trial subscription which may be
included with your vehicle purchase or lease. To subscribe after your trial subscription, call
1-877-447-0011 (U.S.A.) or 1-877-438-9677 (Canada).
Interior Features
Mazda Connect (Mazda Connect (Type A))
5-24*Some models.
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CAUTION
It is prohibited to copy, decompile, disassemble, reverse engineer, hack, manipulate, or
otherwise make available any technology or so ftware incorporated in receivers compatible
with the SiriusXM satellite radio service or that support the SiriusXM website, the online
service or any of its content. Furthermore, the AMBE
® voice compression software included in
this product is protected by intellectual proper ty rights including patent rights, copyrights,
and trade secrets of Digital Voice Systems, Inc. The SiriusXM Service may include traffic,
weather and other content and emergency alert information and data. Such information and
data is not for “safety for life”, but is merely supplemental and advisory in nature and,
therefore, cannot be relied upon as safety critical. Neither SiriusXM nor Mazda is responsible
for any errors in accuracies in the SiriusXM data services or its use in applications. The
SiriusXM content is subject to change without notice.
HD Radio™
5-25
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CAUTION
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF APPLE CARPLAY™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HE REBY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIO NS OF MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION,
MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY
THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME,
SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT
PROVIDED BY APPLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT
GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME;
MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED
THROUGH THEM WILL BE PROVIDED AT ALL TIMES OR THAT ANY OR ALL SERVICES WILL BE
AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTICE FOR REPAIR, MAINTENANCE, SECURITY
FIXES, UPDATES, ETC., SERVICES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CH ANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES
BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHAT SOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE
ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES,
ARISING OUT OF OR RELATED TO THE APPLICAT ION OR YOUR USE OF OR INABILITY TO USE
THE APPLICATION OR INFORMATION ON THE APPLICATION.
 When using Apple CarPlay™, please avoid distraction and use Apple CarPlay™ responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
NOTE
Apple CarPlay™ is provided by Apple® and its use is subject to your agreement to the
Apple CarPlay™ terms of use, which are included as part of the Apple iOS terms of use.
When using Apple CarPlay™, location, speed, and other vehicle data is transferred to
your iPhone
®. For further details, refer to Apple®’s Privacy Policy.
Interior Features
Mazda Connect (Mazda Connect (Type A))
5-26
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Android Auto™
CAUTION
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF ANDROID AUTO™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HERE BY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABIL ITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURP OSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION,
MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY
THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME,
SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT
PROVIDED BY GOOGLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT
GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME;
MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED
THROUGH THEM WILL BE PROVIDED AT ALL TI MES OR THAT ANY OR ALL SERVICES WILL BE
AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTI CE FOR REPAIR, MAINTENANCE, SECURITY
FIXES, UPDATES, ETC., SERVIC ES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES
BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE
ANY DATA, BUSINESS INTERRUPTION OR AN Y OTHER COMMERCIAL DAMAGES OR LOSSES,
ARISING OUT OF OR RELATED TO THE APPLICATION OR YOUR USE OF OR INABILITY TO USE
THE APPLICATION OR INFORMATION ON THE APPLICATION.
 When using Android Auto™, please avoid di straction and use Android Auto™ responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
Interior Features
Mazda Connect (Mazda Connect (Type A))
5-27
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