service MAZDA MODEL CX-5 2021 User Guide

2. Bluetooth® Audio/Hands-Free Call/SMS (Short Message Service)
3. USB Audio/USB Video
4. USB port
*1/SD card slot*2
5. SD card (Navigation system)*
*
1 The location of the USB slot differs depending on the vehicle specifications.
*2 The SD card slot is for the navigation system only. For vehicles with the navigation
system, the SD card (Mazda genu ine) with stored map data is inserted into the SD card
slot.
No. Menu Explanation
(1) Information Fuel Efficiency Monitor:
Monitor fuel efficiency in real time and view fuel efficiency history.
SiriusXM Travel Link
*:
Access traffic information, weather,
fuel prices, parking information and
sports scores.
Vehicle Status Monitor:
View important vehicle maintenance me ssages, information, and intervals.
(2) Entertainment FM
AM
SiriusXM
*
Pandora*
Bluetooth
USB1 Audio/USB2 Audio
USB1 Video/USB2 Video
Audio Off
(3) Notifications Displays text messages received by the mobile device paired to Mazda Con
‐
nect and notifications from the vehicle.
(4) Communication By connecting your mobile device, su
ch as a Smartphone, to Mazda Connect
via Bluetooth
®, you can use the hands-free call and short message functions.
(5) Navigation The navigation system (vehicles with navigation system) can be used when
the SD card for the naviga
tion system is inserted.

If the SD card for the navigation syst em is not inserted, the compass indicat ‐
ing the direction in which the vehicle is moving is displayed. The compass
may not indicate the correct bearing when the vehicle is stopped or traveling
at a slow speed.
For the navigation system operation, refer to the navigation system manual.
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SiriusXM® Satellite Radio*
Products/applications shall display “Call [Appropriate Phone Number] to Enable Services”
for any unsubscribed Si riusXM Data Service(s).
This shall be shown on the same screen as th e Radio ID and the service subscription status:
Contact your SiriusXM Representative for the appropriate call center phone number.
U.S.A.: 1-877-447-0011
Canada: 1-877-438-9677
SiriusXM
® All Access Subscription
Hopefully, you're already loving SiriusXM in your new Mazda. But don't stop there — you
can also listen on the app and online. All Access is the very best subscription package –
with the most channels and the most flexib ility. With All Access, you get every channel
available on your vehicle, plus you can listen on the app, online, and in your home on a
variety of connected devices. — so you can enjoy SiriusXM wherever you are. Here's what's
included:
Over 150 satellite channels to enjoy in your car, coast-to-coast, 24/7.
All kinds of commercial-free music, plus ev ery major sport, world-class news and the
biggest names in talk & entertainment.
All of our premium progra mming, including Howard Stern, every NFL, MLB®, and NBA
game, NHL
® games, every NASCAR® race, 24/7 talk channels dedicated to the biggest
leagues, and much more.
All SiriusXM services require a subscription, sold separately or as a package by SiriusXM
Radio Inc. (or, in Canada, SiriusXM Canada In c.), after any trial subscription which may be
included with your vehicle purchase or lease. To subscribe after your trial subscription, call
1-877-447-0011 (U.S.A.) or 1-877-438-9677 (Canada).
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CAUTION
It is prohibited to copy, decompile, disassemble, reverse engineer, hack, manipulate, or
otherwise make available any technology or so ftware incorporated in receivers compatible
with the SiriusXM satellite radio service or that support the SiriusXM website, the online
service or any of its content. Furthermore, the AMBE
® voice compression software included in
this product is protected by intellectual proper ty rights including patent rights, copyrights,
and trade secrets of Digital Voice Systems, Inc. The SiriusXM Service may include traffic,
weather and other content and emergency alert information and data. Such information and
data is not for “safety for life”, but is merely supplemental and advisory in nature and,
therefore, cannot be relied upon as safety critical. Neither SiriusXM nor Mazda is responsible
for any errors in accuracies in the SiriusXM data services or its use in applications. The
SiriusXM content is subject to change without notice.
NOTE
SiriusXM Satellite Radio Service is availabl e in the 48 contiguous United States and the
District of Columbia. The service is not av ailable in Alaska, Hawaii or Puerto Rico.
HD Radio™
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Apple CarPlay™
CAUTION
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF APPLE CARPLAY™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HE REBY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIO NS OF MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS.
AS EXAMPLES, AND WITHOUT LIMITATION, MAZDA DISCLAIMS ANY WARRANTY
REGARDING THE ACCURACY OF DATA PROVIDED BY THE APPLICATION, SUCH AS THE
ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME, SPEED LIMITS, ROAD CONDITIONS,
NEWS, WEATHER, TRAFFIC, OR OTHER CONTEN T PROVIDED BY APPLE, ITS AFFILIATES, OR
THIRD PARTY PROVIDERS; MAZDA DOES NOT GUARANTEE AGAINST LOSS OF APPLICATION
DATA, WHICH MAY BE LOST AT ANY TIME; MAZDA DOES NOT GUARANTEE THAT THE
APPLICATION OR ANY SERVICES PROVIDED TH ROUGH THEM WILL BE PROVIDED AT ALL
TIMES OR THAT ANY OR ALL SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR
LOCATION. FOR EXAMPLE, SERVICES MAY BE SUSPENDED OR INTERRUPTED WITHOUT
NOTICE FOR REPAIR, MAINTENANCE, SECURITY FIXES, UPDATES, ETC., SERVICES MAY BE
UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CH ANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT
SHALL MAZDA OR ITS AFFILIATES BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL,
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE
TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER
COMMERCIAL DAMAGES OR LOSSES, ARISING OU T OF OR RELATED TO THE APPLICATION
OR YOUR USE OF OR INABILITY TO USE THE APPLICATION OR INFORMATION ON THE
APPLICATION.
 When using Apple CarPlay™, please avoid distraction and use Apple CarPlay™ responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
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NOTE
Apple CarPlay™ is provided by Apple® and its use is subject to your agreement to the
Apple CarPlay™ terms of use, which are incl uded as part of the Apple iOS terms of use.
When using Apple CarPlay™, location, speed, and other vehicle data is transferred to
your iPhone
®. For further details, refer to Apple®’s Privacy Policy.
Android Auto™
 YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF ANDROID AUTO™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HERE BY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABIL ITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURP OSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS.
AS EXAMPLES, AND WITHOUT LIMITATI ON, MAZDA DISCLAIMS ANY WARRANTY
REGARDING THE ACCURACY OF DATA PROVIDED BY THE APPLICATION, SUCH AS THE
ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME, SPEED LIMITS, ROAD CONDITIONS,
NEWS, WEATHER, TRAFFIC, OR OTHER CONTEN T PROVIDED BY GOOGLE, ITS AFFILIATES, OR
THIRD PARTY PROVIDERS; MAZDA DOES NOT GUARANTEE AGAINST LOSS OF APPLICATION
DATA, WHICH MAY BE LOST AT ANY TIME; MAZDA DOES NOT GUARANTEE THAT THE
APPLICATION OR ANY SERVICES PROVIDED THROUGH THEM WILL BE PROVIDED AT ALL
TIMES OR THAT ANY OR ALL SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR
LOCATION. FOR EXAMPLE, SERVICES MAY BE SUSPENDED OR INTERRUPTED WITHOUT
NOTICE FOR REPAIR, MAINTENANCE, SECURITY FIXES, UPDATES, ETC., SERVICES MAY BE
UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
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IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT
SHALL MAZDA OR ITS AFFILIATES BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL,
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE
TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER
COMMERCIAL DAMAGES OR LOSSES, ARISING OU T OF OR RELATED TO THE APPLICATION
OR YOUR USE OF OR INABILITY TO USE THE APPLICATION OR INFORMATION ON THE
APPLICATION.
 When using Android Auto™, please avoid di straction and use Android Auto™ responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
NOTE
Android Auto™ is provided by Google and its use is subject to your agreement to the
Android Auto™ terms of use.
When using Android Auto™, location, speed, and other vehicle data is transferred to your
smart phone. For further details, refer to Google Privacy Policy.
Tr a d e m a r k
Pandora®, the Pandora® logo, and the Pandora® trade dress are trademarks or registered
trademarks of Pandora Media, Inc., used with permission.
HD Radio™ and the HD, HD Radio, and “Arc” logos are proprietary trademarks of
iBiquity Digital Corp.
iPhone, iPod touch, iPod nano, Siri and Apple Music are registered trademarks of Apple
Inc.
Apple CarPlay is trademarks of Apple Inc.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is
used under license.
“Made for iPhone” and “Made for iPod” mean that an accessory has been designed to
connect specifically to iPhone or iPod, and has been certified by the developer to meet
Apple performance standards. Ap ple is not responsible for the operation of this device or
its compliance with safety and regulatory standards.
Please note that the use of this accessory with iPhone or iPod may affect wireless
performance.

Made for
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Gracenote, the Gracenote logo and logotype are either a registered trademark or a
trademark of Gracenote, Inc. in the United States and/or other countries.
Regarding the license for the audio amplifier (except vehicles with Bose audio)
License for CMSIS-RTOS RTX Implementation

Copyright (c) 1999-2009 KEIL, 2009-2015 ARM Germany GmbH, 2013-2016 ARM Ltd
All rights reserved.
Redistribution and use in sour ce and binary forms, with or without modification, are
permitted provided that the following conditions are met:
Redistributions of source code must reta in the above copyright notice, this list of
conditions and the following disclaimer
Redistributions in binary form must reprodu ce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials
provided with the distribution.
Neither the name of ARM nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND
CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED.
IN NO EVENT SHALL COPYRIGHT HOLDERS AND CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY
THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE
USE OF THIS SOFTWARE, EVEN IF ADV ISED OF THE POSSIBILITY OF SUCH
DAMAGE.
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Connected Service (If applicable)
▼Connected Service Overview
Connected Service Overview (U.S.A.)
There are several types of connected services available via Mazda Connect. Some services
may require you to download the MyMazda app to your smartphone and subscribe to the
services, while others may require you to
pair your smartphone to the vehicle via
Bluetooth
®. In addition, on a regular basis and unless you opt-out, your vehicle will
automatically transmit certain geo-location, driving behavior data, and vehicle health
information to Mazda for product quality, data analysis, research, and product development.
Using the QR codes or URLs below, refer to the Connected Service Owner's Manual and
Privacy Policy for more details and opt-out options.
Connected Service Owner's Manual
https://www.mazdausa.com/static/manuals/mazda-connected-service/index.html
Connected Service Overview (Canada)
If your vehicle is equipped for connected services, there may be several types of connected
services available to you. The availability, terms and capability of connected services vary
by vehicle and other factors. Some services may require you to download the MyMazda app
to your compatible smartphone, purchase a su bscription or be in a supported area with
wireless coverage, while others may require you to pair your smartphone to the vehicle via
Bluetooth
®. If your vehicle is equipped for connected services, certain data may be
collected and transmitted through the conn ected vehicle system, including, without
limitation, geo-location, driving behaviour data and vehicle health information. Please refer
to connected services terms and privacy polic y available on the Mazda Canada website for
more details.
Connected Services owner’s manual:
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http://www.mazda.ca/en/digital-owners-manual/2021/connectedservice/
(U.S.A. and Canada)
Privacy Policy
Mazda maintains a Privacy Statement which describes how we collect, use, share, store and
secure data from your vehicle equipped with connected services.
We provide you with connected services by co llecting and using your personal information
and vehicle location, health and driving data.
To learn more about our Privacy Statement, please visit:
(U.S.A.)
https://www.mazdausa.com/site/privacy-connectedservices
(Canada)
https://www.mazda.ca/en/cv-privacy/
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Introduction
Be careful not to hurt yourself when inspecting your vehicle, replacing a tire, or doing some
kind of maintenance such as car washing. In particular, wear thick work gloves such as
cotton gloves when touching areas that are difficult to see while inspecting or working on
your vehicle. Doing inspections or procedures with your bare hands could cause injury.

If you are unsure about any procedure this manual describes, we strongly urge you to have a
reliable and qualified service shop perform the work, preferably an Authorized Mazda
Dealer.

Factory-trained Mazda technicians and genuine Mazda parts are best for your vehicle.
Without this expertise and the parts that have been designed and made especially for your
Mazda, inadequate, incomplete , and insufficient servicing may result in problems. This
could lead to vehicle damage or an accident and injuries.

For expert advice and quality service, consult an Authorized Mazda Dealer.

To continue warranty eligibility and to protect your investment, it is your responsibility to
properly maintain your vehicle according to factory recommended schedules outlined in this
manual. As part of this you must keep your maintenance records, receipts, repair orders and
any other documents as evidence this maintenance was performed. You must present these
documents, should any warranty coverage disagreement occur. Failure to do so can result in
your warranty being voided either in whole or in part.

This evidence may consist of the following:
The Mazda Scheduled Maintenance Record, refer to the Warranty Booklet, must be
completely filled out showing mileage, repair order number, date for each service, and
signed by a qualified automotive service technician who service vehicles.
Original copies of repair orde rs or other receipts that include the mileage and date the
vehicle was serviced. Each receipt should be signed by a qualified automotive service
technician.
For self maintenance, a statement that you completed the maintenance yourself,
displaying mileage and the date the work was performed. Also, receipts for the
replacement parts (fluid, filters, etc.) indicat ing the date and mileage must accompany this
statement.

Maintenance and Care
Essential Information
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