display MAZDA MODEL CX-5 SKYACTIV-D 2019 Owners Manual

SymptomCauseSolution method
Automatically connects, but then
disconnects suddenly
Disconnects intermittently The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.Move the device to a location in
which radio wave interference is
less likely to occur.
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated.Perform pairing using the following
procedure:
1. Delete the applicable Blue-
tooth
® device on the Mazda
Connect.
2. Delete “Mazda” from the Blue-
tooth
® search screen of the
Bluetooth® device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
® device once, then
turn it back on. If pairing is still not
possible after this, contact an Au-
thorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
*1 Setting which detects the existence of a device external to the Bluetooth® unit.
NOTE
When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth
® unit.
If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth
® search on your mobile device once again, and pair to a newly detected
“Mazda”.
Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and
on the vehicle.
If Bluetooth®-enabled devices are used in the following locations or conditions,
connection via Bluetooth
® may not be possible.
The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
The device contacts or is covered by a metal object or body.
The device is set to power-saving mode.
Interior Features
Audio Set
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The number of characters which can be
displayed is restricted.
▼Operating Tips for WMA
WMA is short for Windows Media*1
Audio and is the audio compression
format used by Microsoft
*1.
Audio data can be created and stored at a
higher compression ratio than MP3.
This unit plays files with the extension
(.wma) as WMA files.
*1 Windows Media and Microsoft are registered trademarks of Microsoft
Corporation U.S. in the United States
and other countries.

CAUTION
Do not use an audio file extension on files
other than audio files. In addition, do not
change the audio file extension. Otherwise,
the unit will not recognize the file correctly
resulting in noise or a malfunction.
WMA files written under specifications
other than the indicated specification
may not play normally or files or folder
names may not display correctly.
The file extension may not be provided
depending on the computer operating
system, version, software, or settings. In
this case, add the file extension “.wma”
to the end of the file name, and then
write it to the memory.
▼ Operating Tips for AAC
AAC stands for Advanced Audio Coding,
which is standardized
voice compression
established by the ISO
*1 working group
(MPEG). Audio data can be created and
stored at a higher compression ratio than
MP3.
This unit plays files with the extensions
(.aac/.m4a/.wav) as the AAC files.
CAUTION
Do not use an audio file extension on files
other than audio files. In addition, do not
change the audio file extension. Otherwise,
the unit will not recognize the file correctly
resulting in noise or a malfunction.
AAC files written under specifications
other than the indicated specification
may not play normally or files or folder
names may not display correctly.
The file extension may not be provided
depending on the computer operating
system, version, software, or settings. In
this case, add the file extension “.aac”,
“.m4a”, or “.wav” to the end of the file
name, and then write it to the memory.
*1 International Organization for
Standardization
▼ Operating Tips for OGG
OGG is the audio compression format for
Xiph. Org Foundation.
Audio data can be created and stored at a
higher compression
ratio than MP3.
This unit plays files with the extension
(.ogg) as OGG files.

Interior Features
Appendix
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CAUTION
Do not use an audio file extension on files
other than audio files. In addition, do not
change the audio file extension. Otherwise,
the unit will not recognize the file correctly
resulting in noise or a malfunction.
OGG files written under specifications
other than the indicated specification
may not play normally or files or folder
names may not display correctly.
The file extension may not be provided
depending on the computer operating
system, version, software, or settings. In
this case, add the file extension “.ogg”
to the end of the file name, and then
write it to the memory.
▼ Operating Tips for USB device
This unit plays audio files as follows:
Extension Playback with this unit
.mp3 MP3
.wma WMA
.aac AAC
.m4a
.wav WAV
.ogg OGG
CAUTION
Do not use an audio
file extension on
files
other than audio files. In addition, do not
change the audio file extension. Otherwise,
the unit will not recognize the file correctly
resulting in noise or a malfunction.
NOTE
Playback may not be possible depending
on the type and condition of the USB
flash memory even if the audio file
complies with the standard.
A copyright protected WMA/AAC file
cannot be played in this unit.
If a file name in the USB memory is too
long, it could cause operation problems
such as not being able to playback the
song.
(Recommended: Within 80 characters)
The order of the music data stored in the
device may differ from the playback
order.
To prevent loss or damage of stored
data, we recommend that you always
back up your data.
Interior Features
Appendix
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(Vehicles without USB port indicated
with
)
If a device exceeds the maximum
electric current value of 1,000 mA, it
may not operate or recharge when
connected.
(Vehicles with USB port indicated with
)
If the current consumption of the
connected device exceeds the following
current value, it may not operate or
recharge.
Apple device is connected : 2,100 mA
Device compatible with BC1.2 is
connected : 1,500 mA
Device other than the above is
connected : 500 mA
Do not pull out the USB device while in
the USB mode (only pull it out while in
FM/AM radio mode).
The device will not operate if the data is
password protected.
MP3/WMA/AAC/OGG files written under
specifications other than the indicated
specification may not play normally or
files/folder names may not display
correctly.
▼ Agreements and disclaimers related
to Apple CarPlay™
This unit is compatible with Apple
CarPlay™ which can operate an iPhone
®
using the vehicle's audio device.

 iPhone, Siri and Apple Music are
registered trademarks of Apple Inc.
 Apple CarPlay is trademarks of Apple
Inc.

iOS is a trademark or registered
trademark of Cisco in the U.S. and other
countries and is used under license.
May not be compatible depending on the
model or OS version.
CAUTION
 For the purposes of safety, do not
operate your iPhone
® while driving.
 Disconnect the iPhone
® when it is not in
use. If the device is left in the cabin, it
could be damaged or the battery may
deteriorate due to the excessive
temperature or humidity inside the
cabin.
 If the iPhone
® battery has deteriorated, it
may not recharge or play audio even if it
is connected to this unit.
 Before use, carefully read the user
instructions for the iPhone
®.
NOTE
To prevent loss or damage of stored data,
we recommend that you always back up
your data.
▼ Operating Tips for Android™
Requires the Android Auto app on Google
Play and an Android compatible
smartphone running Android™ 5.0
Lollipop or higher.
CAUTION

For the purposes of safety, do not
operate your Android™ Smartphone
while driving.
Interior Features
Appendix
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Introduction
Be careful not to hurt yourself when inspecting your vehicle, replacing a tire, or doing some
kind of maintenance such as car washing. In particular, wear thick work gloves such as
cotton gloves when touching areas that are difficult to see while inspecting or working on
your vehicle. Doing inspections or procedures with your bare hands could cause injury.

If you are unsure about any procedure this manual describes, we strongly urge you to have a
reliable and qualified service shop perform the work, preferably an Authorized Mazda
Dealer.

Factory-trained Mazda technicians and genuine Mazda parts are best for your vehicle.
Without this expertise and the parts that have been designed and made especially for your
Mazda, inadequate, incomplete , and insufficient servicing may result in problems. This
could lead to vehicle damage or an accident and injuries.

For expert advice and quality service, consult an Authorized Mazda Dealer.

To continue warranty eligibility and to protect your investment, it is your responsibility to
properly maintain your vehicle according to factory recommended schedules outlined in this
manual. As part of this you must keep your maintenance records, receipts, repair orders and
any other documents as evidence this maintenance was performed. You must present these
documents, should any warranty coverage disagreement occur. Failure to do so can result in
your warranty being voided either in whole or in part.

This evidence may consist of the following:
The Mazda Scheduled Maintenance Record, refer to the Warranty Booklet, must be
completely filled out showing mileage, repair order number, date for each service, and
signed by a qualified automotive service technician who service vehicles.
Original copies of repair orde rs or other receipts that include the mileage and date the
vehicle was serviced. Each receipt should be signed by a qualified automotive service
technician.
For self maintenance, a statement that you completed the maintenance yourself,
displaying mileage and the date the work was performed. Also, receipts for the
replacement parts (fluid, filters, etc.) indicat ing the date and mileage must accompany this
statement.

Maintenance and Care
Essential Information
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Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 12 24 36 48 60 72 84 96
×1000 km 12 24 36 48 60 72 84 96
×1000 miles 7.5 15 22.5 30 37.5 45 52.5 60
Bolts and nuts on chassis and body TT TT
Exhaust system and heat shields I
Emergency flat tire repair kit (if installed)
*8Inspect annually.
Cabin air filter R R R R
Chart symbols:
I: Inspect: Inspect and clean, repair, ad just, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 Top up with new diesel exhaust fluid in the urea tank once a year.*2 Check the total driving mileage for the last three years. If 19,200 km (12,000 miles) or more, top up with new diesel exhaust fluid in the urea tank.
If less than 19,200 km (12,000 miles), repl ace diesel exhaust fluid in the urea tank.
*3 Replace when glow indicator light is continuously ON. Authorized Mazda dealer can replace all the glow
plugs without charge if indicator light comes ON earlier than 240,000 km (150,000 miles).
*4 The engine oil and filter must be changed at least on ce a year or within 12,000 km (7,500 miles) since last
engine oil and filter change. Reset the engine oil data whenever repl acing the engine oil regardless of the
message/wrench indicator light display.
*5 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*6 According to state/provincial and fede ral regulations, failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long-term reliability.
*7 If this component has been submerged in water, the oil should be replaced.*8 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.
Maintenance and Care
Scheduled Maintenance
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Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 1624324048566472808896
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Rear differential oil
*8
Transfer oil*8
Driveshaft dust boots II II
Bolts and nuts on chassis and body TTT T
Exhaust system and heat shields I
All locks and hinges LLLLLLLLLLLL
Washer fluid level IIIIIIIIIIII
Emergency flat tire repair kit (if installed)
*9Inspect annually.
Cabin air filter Replace every 40,000 km (25,000 miles) or 2 years.
Chart symbols:
I: Inspect: Inspect and clean, repair, ad just, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 If the vehicle is operated in very dusty or sandy areas, clean and if necessary, replace the air filter more often
than the recommended intervals.
*2 Top up with new diesel exhaust fluid in the urea tank once a year.*3 Check the total driving mileage for the last three years. If 19,200 km (12,000 miles) or more, top up with new diesel exhaust fluid in the urea tank.
If less than 19,200 km (12,000 miles), repl ace diesel exhaust fluid in the urea tank.
*4 Replace when glow indicator light is continuously ON. Authorized Mazda dealer can replace all the glow
plugs without charge if indicator light comes ON earlier than 240,000 km (150,000 miles).
*5 Engine oil flexible maintenance is available for U.S.A. and Puerto Rico residents whose vehicle is operated
mainly where none of the following conditions apply.
-Extended periods of idling or low-speed operation such as police car, taxi or driving school car
-Driving in dusty conditions
If any do apply, follow fixed maintenance.
The engine oil and filter must be ch anged at least once a year or within 12,000 km (7,500 miles) since last
engine oil and filter change. Reset the engine oil data whenever repl acing the engine oil regardless of the
message/wrench indicator light display.
*6 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*7 According to state/provincial and fede ral regulations, failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long-term reliability.
*8 If this component has been submerged in water, the oil should be replaced.
Maintenance and Care
Scheduled Maintenance
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Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 1624324048566472808896
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Front and rear suspension, ball joints and wheel
bearing axial play III
Rear differential oil
*7
Transfer oil*7
Driveshaft dust boots II I
Bolts and nuts on chassis and body TTT
Exhaust system and heat shields Inspect every 72,000 km (45,000 miles) or 5 years.
All locks and hinges LLLLLLLLLLLL
Washer fluid level IIIIIIIIIIII
Emergency flat tire repair kit (if installed)
*8Inspect annually.
Cabin air filter Replace every 40,000 km (25,000 miles) or 2 years.
Chart symbols:
I: Inspect: Inspect and clean, repair, ad just, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 Top up with new diesel exhaust fluid in the urea tank once a year.*2 Check the total driving mileage for the last three years. If 19,200 km (12,000 miles) or more, top up with new diesel exhaust fluid in the urea tank.
If less than 19,200 km (12,000 miles), repl ace diesel exhaust fluid in the urea tank.
*3 Replace when glow indicator light is continuously ON. Authorized Mazda dealer can replace all the glow
plugs without charge if indicator light comes ON earlier than 240,000 km (150,000 miles).
*4 Reset the engine oil data whenever replacing the engi ne oil regardless of the message/wrench indicator light
display.
*5 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*6 According to state/provincial and fede ral regulations, failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long-term reliability.
*7 If this component has been submerged in water, the oil should be replaced.*8 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.
Maintenance and Care
Scheduled Maintenance
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Maintenance IntervalNumber of months or kilometers, whichever comes first
Months 6 1218243036424854606672
×1000 km 10 20 30 40 50 60 70 80 90 100 110 120
Disc brakes IIIIIIIIIIII
Tire (Rotation) Rotate every 10,000 km
Tire inflation pressure and tire wear IIIIIIIIIIII
Steering operation and linkages I I I I I I I I I I I I
Front and rear suspension, ball joints and wheel
bearing axial play IIIIII
Rear differential oil
*4
Transfer oil*4
Driveshaft dust boots IIIIII
Bolts and nuts on chassis and body TTTTTT
Exhaust system and heat shields IIIIII
All locks and hinges LLLLLLLLLLLL
Washer fluid level IIIIIIIIIIII
Emergency flat tire repair kit (if installed)
*5Inspect annually.
Cabin air filter R R R
Chart symbols:
I: Inspect: Inspect and clean, repair, ad just, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 Reset the engine oil data whenever replacing the engi ne oil regardless of the message/wrench indicator light
display.
*2 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*3 According to state/provincial and fede ral regulations, failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or kilometer period to ensure long-term reliability.
*4 If this component has been submerged in water, the oil should be replaced.*5 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.
Maintenance and Care
Scheduled Maintenance
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Chart symbols:
I: Inspect: Inspect and clean, repair, ad just, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 Reset the engine oil data whenever replacing the engi ne oil regardless of the message/wrench indicator light
display.
*2 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*3 According to state/provincial and fede ral regulations, failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or kilometer period to ensure long-term reliability.
*4 If this component has been submerged in water, the oil should be replaced.*5 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.

(Cont.)
Maintenance Interval Number of months or kilometers, whichever comes first
Months 39 42 45 48 51 54 57 60 63 66 69 72
×1000 km 65 70 75 80 85 90 95 100 105 110 115 120
Drive belts II
Engine oil & filter
*1RRRRRRRRRRRR
Cooling system I I
Engine coolant
*2Replace at first 200,000 km or 10 years; after that, every 100,000 km or 5 years
Engine coolant level IIIIIIIIIIII
Air filter CRCRCR
Fuel lines and hoses I
*3I
Hoses and tubes for emission I
*3I
Fuel filter Replace every 60,000 km
Spark plugs SKYACTIV-G
2.5 T
IIIIII
Replace every 64,000 km
Except SKY-
ACTIV-G
2.5T IIIIII
Replace every 120,000 km
Function of all lights IIIIIIIIIIII
Brake lines, hoses and connections I I I
Brake and clutch fluid level I I I I
Brake fluid RR
Maintenance and Care
Scheduled Maintenance
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