tow MAZDA MODEL CX-50 2023 Service Manual

7If Trouble Arises
Helpful information on what to do if a problem arises with the
vehicle.
Parking in an Emergency............ 7-2 Parking in an Emergency......... 7-2
Flat Tire................................... 7-3 Spare Tire and Tool Storage ..........
............................................ 7-3
Changing a Flat Tire................7-5
Battery Runs Out..................... 7-11 Jump-Starting...................... 7-11
Emergency Starting................. 7-14 Starting a Flooded Engine..... 7-14
Push-Starting....................... 7-14
Overheating........................... 7-15 Overheating........................ 7-15
Emergency Towing.................. 7-17 Towing Description.............. 7-17
Tiedown Hooks
*.................. 7-18
Warning/Indicator Lights and
Warning Sounds..................... 7-20If a Warning Light Turns On or
Flashes................................ 7-20
Message Indicated on Multi-
information Display............. 7-32
Warning Sound is
Activated.............................7-36
When Liftgate Cannot be
Opened................................. 7-41 When Liftgate Cannot be
Opened.............................. 7-41
Active Driving Display Does Not
Operate................................. 7-42 If the Active Driving Display Does
Not Operate
*....................... 7-42
Windshield Wipers Operate at High
Speed.................................... 7-43 Windshield Wipers Operate at
High Speed......................... 7-43
*Some models.7-1
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Parking in an Emergency
▼Parking in an Emergency
The hazard warning lights should
always be used when you stop on or
near a roadway in an emergency.

The hazard warning lights warn other
drivers that your vehicle is a traffic
hazard and that they must take
extreme caution when near it.

Depress the hazard warning flasher
and all the turn signals will flash. The
hazard warning indicator lights in the
instrument cluster flash simultaneously.
NOTE
The turn signals do not work when
the hazard warning lights are on.
Check local regulations about the
use of hazard warning lights while
the vehicle is being towed to verify
that it is not in violation of the law.
If Trouble Arises
Parking in an Emergency
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Starting a Flooded Engine
▼Starting a Flooded Engine
If the engine fails to start, it may be
flooded
(excessive fuel in the engine).

Follow this procedure:

1. If the engine does not start within 5 seconds on the first try, wait 10
seconds and try again.
2. Make sure the parking brake is on.
3. Depress the accelerator all the way
and hold it there.
4. Depress the brake pedal, then press
the push button start. If the engine
starts, release the accelerator
immediately because the engine
will suddenly rev up.
5. If the engine fails to start, crank it
without depressing the accelerator.

If the engine still does not start using
the previous procedure, have your
vehicle inspected by an Authorized
Mazda Dealer.
Push-Starting
▼ Push-Starting
Do not push-start your Mazda.
WARNING
Never tow a vehicle to start it:
Towing a vehicle to start it is
dangerous. The vehicle being towed
could surge forward when its engine
starts, causing the 2 vehicles to collide.
The occupants could be injured.
NOTE
You cannot start a vehicle with an
automatic transmissi
on by pushing it.
If Trouble Arises
Emergency Starting
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To w i n g D e s c r i p t i o n
▼Towing Description
We recommend that towing be done
only by an Authorized Mazda Dealer
or a commercial tow-truck service.

Proper lifting and towing are necessary
to prevent damage to the vehicle.
Particularly when towing an AWD
vehicle, where all the wheels are
connected to the drive train, proper
transporting of the vehicle is absolutely
essential to avoid damaging the drive
system. Government and local laws
must be followed.
1. Wheel dollies

A towed FWD vehicle should have its
drive wheels (front wheels)
off the
ground. If excessive damage or other
conditions prevent this, use wheel
dollies.

When towing a FWD vehicle with the
rear wheels on the ground, release the
parking brake.
Refer to Electric Parking Brake (EPB) on
page 4-68.

A towed AWD vehicle must have all its
wheels off the ground.
WARNING
Always tow an AWD vehicle with all
four wheels off the ground:
Towing an AWD vehicle with either the
front or rear wheels on the ground is
dangerous as the drive train could be
damaged, or the vehicle could trail
away from the tow truck and cause an
accident. If the drive train has been
damaged, transport the vehicle on a
flatbed truck.
CAUTION

Do not tow the vehicle pointed
backward with driving wheels on the
ground. This may cause internal
damage to the transmission.
Do not tow with sling-type
equipment. This could damage your
vehicle. Use wheel-lift or
flatbed
equipment.
If Trouble Arises
Emergency Towing
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If the parking brake cannot be
released when towing the vehicle,
transport the vehicle with all front
and rear wheels raised off the ground
as shown in the figure. If the vehicle
is towed without raising the wheels
off the ground, the brake system
could be damaged.
1. Wheel dollies
Tiedown Hooks*
▼ Tiedown Hooks
CAUTION
Do not use the front and rear tiedown
eyelets for towing the vehicle.
They have been designed only for
securing the vehicle to a transport
vessel during shipping.
Using the eyelets for any other purpose
could result in the vehicle being
damaged.
1. Remove the tiedown eyelet and the
lug wrench from the luggage
compartment (page 7-3).
2. Wrap a flathead screwdriver or similar tool with a soft cloth to
prevent damage to a painted
bumper, and open the cap located
on the front or rear bumper.
Front
If Trouble Arises
Emergency Towing
7-18*Some models.
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Rear
CAUTION
Do not use excessive force as it may
damage the cap or scratch the
painted bumper surface.
NOTE
Remove the cap completely and
store it so as not to lose it.
3. Securely install the tiedown eyelet using the lug wrench.
Front
1. Lug wrench
2. Tiedown eyelet

Rear
1. Lug wrench
2. Tiedown eyelet
4. Hook the tying rope to the tiedown eyelet.
CAUTION
If the tiedown eyelet is not securely
tightened, it may loosen or
disengage from the bumper when
tying the vehicle. Make sure that
the tiedown eyelet is securely
tightened to the bumper.
If Trouble Arises
Emergency Towing
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CAUTION
In addition, the
effectiveness of the
braking may diminish so you may
need to depress the brake pedal
more strongly than normal to stop
the vehicle.

▼ Electronic Brake Force Distribution
System Warning
If the electronic brake force
distribution control unit determines
that some components are operating
incorrectly, the control unit may
illuminate the brake system warning
light and the ABS warning light
simultaneously. The problem is likely to
be the electronic brake force
distribution system.
WARNING
Do not drive with both the brake
system warning light and ABS warning
light illuminated. Have the vehicle
towed to an Authorized Mazda
Dealer to have the brakes inspected as
soon as possible:
Driving when the brake system warning
light and ABS warning light are
illuminated simultaneously is
dangerous.
When both lights are illuminated, the
rear wheels could lock more quickly in
an emergency stop than under normal
circumstances.
▼
Charging System Warning
Indication/Warning Light
If the warning light illuminates while
driving, it indicates a malfunction of
the alternator or of the charging
system.
Drive to the side of the road and park
off the right-of-way. Consult an
Authorized Mazda Dealer.
CAUTION
Do not continue driving when the
charging system warning light is
illuminated because the engine could
stop unexpectedly.
▼Engine Oil Warning Indication/
Warning Light
This warning light indicates low engine
oil pressure.
CAUTION
Do not run the engine if the oil
pressure is low. Otherwise, it could
result in extensive engine damage.
If the light illuminates or the warning
indication is displayed while driving:
1. Drive to the side of the road and
park off the right-of-way on level
ground.
2. Turn off the engine and wait 5
minutes for the oil to drain back
into the oil pan.
3. Inspect the engine oil level (page 6-18). If it's low, add the
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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appropriate amount of engine oil
while being careful not to overfill.
CAUTION
Do not run the engine if the oil
level is low. Otherwise, it could
result in extensive engine damage.
4. Start the engine and check the
warning light.

If the light remains illuminated even
though the oil level is normal or after
adding oil, stop the engine
immediately and have your vehicle
towed to an Authorized Mazda Dealer.
▼ High Engine Coolant Temperature
Warning Indicat ion
Displays if the engine coolant
temperature has increased excessively.
“Elevated Engine Coolant Temp. Drive
Slowly” displayed
Drive slowly to reduce engine load
until you can find a safe place to stop
the vehicle and wait for the engine to
cool down.
“Excessive Engine Coolant Temp. Stop
the Vehicle in a Safe Location”
displayed
This indicates the possibility of
overheating. Park the vehicle in a safe
place immediately and stop the
engine.
Refer to Overheating on page 7-15.
CAUTION
Do not drive the vehicle with the high
engine coolant temperature warning
light illuminated. Otherwise, it could
result in damage to the engine.
▼ Power Steering Malfunction
Indication/Indicator Light
The message is displayed if the electric
power steering has a malfunction.
If the message is displayed, stop the
vehicle in a safe place and do not
operate the steering wheel. There is no
problem if the indication turns off
when the engine is restarted after
some time has passed. If the indication
displays even after the engine is
restarted, contact an Authorized
Mazda Dealer if the message is
displayed continuously.
NOTE
If the message is displayed, the
power steering will not operate
normally. In this case, the steering
wheel can still be operated,
however, the operation may feel
heavy compared to normal, or the
steering wheel could vibrate when
turning.
Repeatedly jerking the steering
wheel left and right while the vehicle
is stopped or moving extremely
slowly will cause the power steering
system to go into protective mode
which will make the steering feel
heavy, but this does not indicate a
problem. If this occurs, park the
vehicle safely and wait several
minutes for the system to return to
normal.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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Display*1*2*3ContentAction to be taken
SPORT Mode Canceled
Due to Speed/Cruise
Control Use This message is indicated when Maz-
da Radar Cruise Control with Stop &
Go function (MRCC with Stop & Go
function), and Traffic Jam Assist (TJA)
are turned on while the vehicle is be-
ing driven in SPORT mode. When Mazda Radar Cruise Control
with Stop & Go function (MRCC with
Stop & Go function), and Traffic Jam
Assist (TJA) are operating, the vehicle
cannot be driven in SPORT mode.
Mi-Drive Selection Tem-
porarily Unavailable This message is indicated when the
Mi-Drive switch operation is not ac-
cepted during ABS operation. Operate the Mi-Drive switch during
steady driving.
Mi-Drive Canceled This message is indicated when
Mi-Drive is stopped by an operation
other than by the driver. If this message is indicated even
though the Mi-Drive switch is operat-
ed again, have your vehicle inspected
by an Authorized Mazda Dealer.
TOWING Mode Can
Now Be Selected. This message is indicated when the
Mazda genuine trailer hitch is con-
nected.
Select TOWING mode if necessary.
*1 A pop-up is displayed when a warning occurs.*2 One screen displays four rows. If the entire message cannot be displayed on the screen, it switches to
another screen.
*3 The displayed content may differ from the actual vehicle.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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Improper wheel alignmentOut-of-balance wheelSevere braking
After rotation, inflate all tire pressures
to specification on page 9-7 and
inspect the lug nuts for tightness.
CAUTION
Rotate unidirectional tires and radial
tires that have an asymmetrical tread
pattern or studs only from front to rear,
not from side to side. Tire performance
will be weakened if rotated from side
to side.
▼ Replacing a Tire
WARNING
Always use tires that are in good
condition:
Driving with worn tires is dangerous.
Reduced braking , steering , and
traction could result in an accident.
If a tire wears evenly, a wear indicator
will appear as a solid band across the
tread.
Replace the tire when this happens.
1. New tread
2. Worn tread
3. Tread wear indicator

You should replace the tire before the
band crosses the entire tread.
NOTE
Tires degrade over time, even when
they are not being used on the road. It
is recommended that tires generally be
replaced when they are 6 years or
older. Heat caused by hot climates or
frequent high load
ing conditions can
accelerate the aging process. You
should replace the spare tire when you
replace the other road tires due to the
aging of the spare tire. The period in
which the tire was manufactured (both
week and year) is indicated by a 4-digit
number.
Refer to Tire Labeling on page 8-22.
▼ Safety Practices
The way you drive has a great deal to
do with your tire mileage and safety.
So cultivate good driving habits for
your own benefit.
Observe posted speed limits and
drive at speeds that are safe for the
existing weather conditions
Avoid fast starts, stops and turnsAvoid potholes and objects on the
road
Do not run over curbs or hit the tire
against the curb when parking
CAUTION
If you feel a sudden vibration or ride
disturbance while driving or you
suspect your tire or vehicle has been
damaged, immediately reduce your
speed. Drive with caution until you can
safely pull
off the road. Stop and
inspect the tire for damage. If the tire
is under-inflated or damaged, deflate
it, remove the tire and rim and replace
it with your spare tire. If you cannot
detect a cause, have the vehicle towed
to the nearest vehicle or tire dealer to
have the vehicle inspected.
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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