MAZDA MODEL CX-9 2017 Owners Manual (in English)
Manufacturer: MAZDA, Model Year: 2017, Model line: MODEL CX-9, Model: MAZDA MODEL CX-9 2017Pages: 612
Page 551 of 612
8–15
Customer Information and Reporting Safety Defects
Warranty
Warranties for Your Mazda
New Vehicle Limited Warranty
Powertrain Limited Warranty
Safety Restraint System Limited Warranty
Anti-perforation Limited Warranty
Federal Emission Control Warranty/California Emission Control Warranty
Emission Defect Warranty
Emission Performance Warranty
Emission Control Warranty
Replacement Parts and Accessories Limited Warranty
Tire Warranty
NOTE
Warranty information varies depending on the country. Refer to the Warranty Booklet for
detailed warranty information.
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Customer Information and Reporting Safety Defects
Warranty
Outside the United States/Canada
Government regulations in the United States/Canada require that automobiles meet specifi c
emission regulations and safety standards. Therefore, vehicles built for use in the United
States/Canada may differ from those sold in other countries.
The differences may make it diffi cult or even impossible for your vehicle to receive
satisfactory servicing in other countries. We strongly recommend that you NOT take your
Mazda outside the United States/Canada.
United States
However, in the event that you are moving to Canada permanently, Mazda vehicles built
for use in the United States could be eligible for exportation to Canada with specifi c vehicle
modifi cations to comply with the Canadian Motor Vehicle Safety Standards (CMVSS).
Canada
However, in the event that you are moving to the United States permanently, Mazda vehicles
built for use in Canada could be eligible for exportation to the United States with specifi c
vehicle modifi cations to comply with the United States Federal Motor Vehicle Safety
Standards (FMVSS).
NOTE
The above is applicable for a permanent import/export situation and not related to travelers
on vacation.
You may have the following problems if you do take your vehicle outside of the United
States/Canada:
Recommended fuel may be unavailable. Any kind of leaded fuel or low-octane fuel will
affect vehicle performance and damage the emission controls and engine.
Proper repair facilities, tools, testing equipment, and replacement parts may not be
available.
Please refer to your Manufacturer's Warranty Booklet for more information.
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Customer Information and Reporting Safety Defects
Warranty
Registering Your Vehicle in A Foreign Country (Except
United States and Canada)
Registering your vehicle in a foreign country may be problematic depending on whether it
meets the specifi c emission and safety standards of the country in which the vehicle will be
driven. Consequently, your vehicle may require modifi cations at personal expense in order
to meet the regulations.
In addition, you should be aware of the following issues:
Satisfactory vehicle servicing may be diffi cult or impossible in another country.
The fuel specifi ed for your vehicle may be unavailable.
Parts, servicing techniques, and tools necessary to maintain and repair your vehicle may be
unavailable.
There might not be an Authorized Mazda Dealer in the country you plan to take your
vehicle.
The Mazda warranty is valid only in certain countries.
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Customer Information and Reporting Safety Defects
Warranty
Add-On Non-Genuine Parts and Accessories
Non-genuine parts and accessories for Mazda vehicles can be found in stores.
These may fi t your vehicle, but they are not approved by Mazda for use with Mazda
vehicles. When you install non-genuine parts or accessories, they could affect your vehicle's
performance or safety systems; the Mazda warranty doesn't cover this. Before you install
any non-genuine parts or accessories, consult an Authorized Mazda Dealer.
WARNING
Always consult an Authorized Mazda Dealer before you install non-genuine parts or
accessories:
Improperly designed parts or accessories could seriously aff ect your vehicle's performance
or safety systems. This could cause you to have an accident or increase your chances of
injuries in an accident.
Be very careful in choosing and installing add-on electrical equipment, such as mobile
telephones, two-way radios, stereo systems, and car alarm systems:
Incorrectly choosing or installing improper add-on equipment or choosing an improper
installer is dangerous. Essential systems could be damaged, causing engine stalling, air-
bag (SRS) activation, ABS/TCS/DSC inactivation, or a fi re in the vehicle.
Mazda assumes no responsibility for death, injury, or expenses that may result from the
installation of add-on non-genuine parts or accessories.
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Customer Information and Reporting Safety Defects
Cell Phones
Cell Phones Warning
WARNING
Please comply with the legal regulations concerning the use of communication
equipment in vehicles in your country:
Use of any electrical devices such as cell phones, computers, portable radios, vehicle
navigation or other devices by the driver while the vehicle is moving is dangerous. Dialing
a number on a cell phone while driving also ties-up the driver's hands. Use of these
devices will cause the driver to be distracted and could lead to a serious accident. If a
passenger is unable to use the device, pull off the right-of-way to a safe area before use.
If use of a cell phone is necessary despite this warning, use a hands-free system to at least
leave the hands free to drive the vehicle. Never use a cell phone or other electrical devices
while the vehicle is moving and, instead, concentrate on the full-time job of driving.
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Customer Information and Reporting Safety Defects
Event Data Recorder
Event Data Recorder (U.S.A. and Canada)
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near crash-like situations, such as an air bag deployment
or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems
performed. The EDR is designed to record data related to vehicle dynamics and safety
systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
How various systems in your vehicle were operating;
Whether or not the driver and passenger safety belts were buckled/fastened;
How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in which crashes
and injuries occur.
NOTE:
EDR data are recorded by your vehicle only if a non-trivial crash or near crash-like situation
occurs; no data are recorded by the EDR under normal driving conditions and no personal
data (e.g., name, gender, age, and crash location) are recorded. However, other parties, such
as law enforcement, could combine the EDR data with the type of personally identifying
data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to the vehicle
or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law
enforcement, that have the special equipment, can read the information if they have access
to the vehicle or the EDR.
Mazda will not disclose any of the data recorded in an EDR to a third party unless:
A written agreement from the vehicle owner or the lessee is obtained
Offi cially requested by the police or other law enforcement authorities
Used as a defense for Mazda in a law suit, claim, or arbitration
Ordered by a judge or court
However, if necessary Mazda will:
Use the data for research on Mazda vehicle performance, including safety.
Disclose the data or the summarized data to a third party for research purposes without
disclosing vehicle or owner identifi cation information.
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Customer Information and Reporting Safety Defects
Recording of Vehicle Data
Recording of Vehicle Data
This vehicle is equipped with a computer which records the following main vehicle data
related to vehicle controls, operation, and other driving conditions.
Recorded data
Vehicle conditions such as engine speed and vehicle speed
Driving operation conditions such as accelerator and brake pedals, and information related
to the environmental circumstances while the vehicle is driven
Malfunction diagnosis information from each on-vehicle computer
Information related to controls of other on-vehicle computers
NOTE
The recorded data may vary depending on the vehicle grade and optional equipment. Voice
and images are not recorded.
Data handling
Mazda and its subcontracting parties may obtain and use the recorded data for vehicle
malfunction diagnosis, research and development, and quality improvement.
Mazda will not disclose or provide any of the obtained data to a third party unless:
An agreement from the vehicle owner (agreements from lessor and lessee for leased
vehicle) is obtained
Offi cially requested by the police or other law enforcement authorities
For statistical processing by a research institution after processing the data so that
identifi cation of the owner or the vehicle is impossible
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Customer Information and Reporting Safety Defects
Uniform Tire Quality Grading System (UTQGS)
Uniform Tire Quality Grading System (UTQGS)
This information relates to the tire grading system developed by the U.S. National Highway
Traffi c Safety Administration for grading tires by tread wear, traction, and temperature
performance.
Tread Wear
The tread wear grade is a comparative rating based on the wear rate of the tire when tested
under controlled conditions on a specifi ed government test course.
For example, a tire graded 150 would wear one-and-a-half times as well on the government
course as a tire graded 100.
The relative performance of tires depends upon the actual conditions of their use, however,
and may depart signifi cantly from the norm because of variations in driving habits, service
practices and differences in road characteristics and climate.
Traction-AA, A, B, C
The traction grades, from highest to lowest, are AA, A, B, and C. These grades represent the
tire's ability to stop on wet pavement as measured under controlled conditions on specifi ed
government test surfaces of asphalt and concrete. A tire marked C may have poor traction
performance.
WARNING
The traction grade assigned to this tire is based on braking (straight ahead) traction tests
and does not include acceleration cornering (turning), hydroplaning, or peak traction
characteristics.
Temperature-A, B, C
The temperature grades A (the highest), B, and C, represent the tire's resistance to the
generation of heat and its ability to dissipate heat when tested under controlled conditions on
a specifi ed indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to degenerate and reduce tire
life, and excessive temperatures can lead to sudden tire failure.
Grade C corresponds to a level of performance which all passenger vehicle tires must meet
under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent higher
levels of performance on the laboratory test wheel than the minimum required by law.
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Customer Information and Reporting Safety Defects
Uniform Tire Quality Grading System (UTQGS)
WARNING
Keep your vehicle's tires properly infl ated and not overloaded:
Driving with improperly infl ated or overloaded tires is dangerous. Excessive speed,
underinfl ation, or excessive loading, either separately or in combination, can cause heat
buildup and possible tire failure. The temperature grade for this tire is established for a
tire that is properly infl ated and not overloaded.
These grades will be added to the sidewalls of passenger vehicle tires over the next several
years according to a schedule established by the NHTSA and the tire manufacturers.
The grade of tires available as standard or optional equipment on Mazda vehicles may vary
with respect to grade.
ALL PASSENGER VEHICLE TIRES MUST CONFORM TO THESE GRADES AND TO
ALL OTHER FEDERAL TIRE-SAFETY REQUIREMENTS.
UNIFORM TIRE QUALITY GRADING
Quality grades can be found where applicable on the tire sidewall between tread shoulder
and maximum section width.
For example:
TREADWEAR 200 TRACTION AA TEMPERATURE A
UTQGS MARK (example)
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Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
Tire Labeling
Federal law requires tire manufacturers to place standardized information on the sidewall of
all tires. This information identifi es and describes the fundamental characteristics of the tire
and also provides a tire identifi cation number for safety standard certifi cation and in case of
a recall.
Information on Passenger Vehicle Tires
Please refer to the sample below.
1. TIN: U.S. DOT tire identifi cation number
2. Passenger car tire
3. Nominal width of tire in millimeters
4. Ratio of height to width (aspect ratio)
5. Radial
6. Run-fl at tire
7. Rim diameter code
8. Load index & speed symbol
9. Severe snow conditions
10. Tire ply composition and materials used
11. Max. load rating
12. Tread wear, traction and temperature grades
13. Max. permissible infl ation pressure
14. SAFETY WARNING
P215/65R15 95H is an example of a tire size and load index rating. Here is an explanation
of the various components of that tire size and load index rating. Note that the tire size and
load index rating may be different from the example.
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