reset MAZDA MODEL CX-9 2020 (in English) Owner's Guide

IconFunction
Dislike*1
Evaluates the current content as “Dislike”.
Reverses for 15 seconds.
Map (vehicles with navigation system)
Displays the destination searched by the loca tion based services on the navigation system.
Call
A call can be made to the telephone number of a shop searched using the Location Based
Services. Available when a device is connected as a Hands-Free.
Returns to the previous content.
Pauses playback of the content. When selected again, playback resumes.
Goes to the next content.
Fast-forwards for 30 seconds.
Displays sound settings to adjust audio quality level.
Refer to Volume/Display/Sound Controls on page 5-25.
*1 Some stations may use alternate variations of Like and Dislike, based on station type or provider.
Main menu
Select the
icon.
Switch the tab and select the station category.
TabFunction
Presets Displays the preset station list set on the device.
Select the preset station name to play the station content.
Interior Features
Audio Set
5-61
CX-9_8HT8-EA-19I_Edition2_old
2019-9-24 13:14:55

The following icons are displayed in the lower part of the details on the message. Icons
which can be used differ depending on use conditions.
IconFunction
Displays the Communication menu.
Displays the inbox.
Plays back a message.
When selected again, playback is temporarily stopped.
Displays the previous message.
Displays the next message.
Only replies to the sender of the currently displayed message.
Select the sentence on the displayed reply screen and select the sentence for sending from
the preset message.
Select
.
(Only E-mail)
Replies to all members including CC.
Select the sentence on the displayed reply sc reen and select the sentence for sending from
the preset message.
Select
.
Makes a call to a person who sent a message.
For E-mail, this function may no t work depending on the device.
Deletes a message.
The messages stored in a device is also deleted.
NOTE
Up to three preset messages can be selected.
Example of use (verify unread E-mail)
1. Select the
icon on the home screen
to display the Communication screen.
2. Select to display the inbox.

Interior Features
Audio Set
5-72
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

3. Select the unread message displayed inbold.
4. The details of the message are
displayed and replying to the message,
making a call, or playback can be
performed.
Changing accoun t for displaying
(E-mail only)
1. Select
.
2. Select the account which you would
like to display. Only the messages for
the selected account are displayed in
the inbox.
Editing preset messages
1. Select the
icon on the home screen
to display the Communication screen.
2. Select
.
3. Select
.
4. Select the preset message which you would like to edit. The keyboard
screen is displayed.
5. When the message is input and
is
selected, the message is stored as a
preset message.
NOTE
Select the icon to change the
language.
Select the icon to switch between
capitalized and lower-case characters.
Select the icon to return to the
previous screen without storing the edit.
Interior Features
Audio Set
5-73
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

▼Communication Settings
Select the icon on the home screen to display the Communication screen.
Select
to change the setting.
Item Setting Function
Bluetooth
®— Go to Bluetooth® setting menu.
Refer to Bluetooth® Preparation on page 5-52.
Incoming Call Notifi-
cations On/Off Notifies when an
incoming call is received.
Auto Download Text
Message On/Off
Downloads SMS automatically when the Bluetooth
® unit is connected
to the device.
Text Notifications On/Off Notifies when a new SMS is received.
Auto Download
Email
*1On/Off Downloads E-mail automatically when the Bluetooth® unit is connect-
ed to the device.
Email Notifications On/Off Notifies when a new Email is received.
Auto Download Call
History On/Off
Downloads Call History automatically when the Bluetooth
® unit is
connected to the device.
Auto Download Con-
tacts
*1On/Off Downloads the phonebook automa
tically when the Bluetooth® unit is
connected to the device.
Ringtone Car/Phone/OffThe type of ring tone can be chan
ged. Three selections are available
including the standard ring tone set on the vehicle, the ring tone regis-
tered to your Bluetooth
® device, or no ring tone.
Phone Volume Adjusts using
the slider. Adjusts the conversation volume.
VR and Ringtone Adjusts using
the slider. Adjusts the voice guidance and ringtone volume.
Contacts Display Or-
der First Name, Last
Name Displays the contact information in
alphabetical order of the first
name.
Last Name, First Name Displays the contact information in
alphabetical order of the last
name.
Edit Preset Messages — Edits the preset message.
Refer to Receiving and Replying to Messages (available only with
E-mail/SMS compatible
phones) on page 5-70.
Emergency Assistance
Call On/Off Mobile Utilizes the Au
tomatic 911 dialing function.
Restore Factory set-
tings — Initializes all Communication Settings.
*1 Depending on the device, it may be necessary to acquire download permission on the device side.
Interior Features
Audio Set
5-74
CX-9_8HT8-EA-19I_Edition2_old
2019-9-24 13:14:55

Troubleshooting
SiriusXM® use-related issues
SymptomCauseSolution method
SiriusXM
® loads slowly. Since SiriusXM Travel Link
® re-
ceives data from geo-synchronous
satellites and the data is transmitted
at preset intervals. When the system
is loading the SiriusXM
® data in the
background, There may be occa-
sions when the SiriusXM
® function
is waiting on data before it can be
accessed. Allow time for SiriusXM Travel
Link
® to complete the loading of
the SiriusXM® data.
Apple CarPlay™ use-related issues
Symptom CauseSolution method
Apple CarPlay™ cannot launch
even though an Apple
®-genuine
connector cord is inserted into the
USB port and it is connected to my
iPhone
®. You used the wrong USB port.
Use the USB port displaying the
mark to start Apple CarPlay™.
The error message, “Mobile device
error” is displaye d after connecting
my iPhone
® to the USB port. There is mis-communication be-
tween the vehicle's audio system
and your iPhone®.
Disconnect the connector cord from
the USB port once and then recon-
nect it.
The icon of the application I want to
use is not displayed on the home
screen of Apple CarPlay™. Only applications compatible with
Apple CarPlay™ are displayed on
the screen.
Contact the application's supplier.
Voice recognition using Siri
® is
poor or incorrect for commands or
contact names. There are many possible reasons for
this such as:
1. Poor network connectivity
2. Road noise/sound of air blow-
ing from air conditioner
3. Incorrect iPhone
® language set-
ting 1. Use the commander switch to
complete the task or wait until
there is sufficient network con-
nectivity before using Siri
®
again.
2. For better voice recognition, speak loud and clear.
3. Make sure that the iPhone
® lan-
guage is set correctly (Example:
US English vs UK English).
If you are still having difficulty us-
ing Siri
®, visit the Apple® support
site or contact Apple®.
There is a difference in the audio
volume between Bluetooth
® audio
and Apple CarPlay™. ―Check the volume of the audio on
the device connected via Blue-
tooth®. The volume on some devi-
ces connected via Bluetooth® can be
adjusted.
Interior Features
Audio Set
5-81
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

Scheduled Maintenance (U.S.A., Canada, and Puerto
Rico)
Follow Schedule 1 if the vehicle is operated mainly where none of the following conditions
(severe driving conditions)apply.
Repeated short-distance driving
Driving in dusty conditions
Driving with extended use of brakes
Driving in areas where salt or other corrosive materials are used
Driving on rough or muddy roads
Extended periods of idling or low-speed operation
Driving for long periods in cold temperatures or extremely humid climates
Driving in extremely hot conditions
Driving in mountainous conditions continually
If any do apply, follow Schedule 2. (Canada residents follow Schedule 2.)
Vehicles using Engine Oil Flexible Maintenance
Engine Oil Flexible Maintenance is select ed by default for U.S.A. and Puerto Rico
residents.
If any following conditions do apply, follow Schedule 2 with engine oil fixed maintenance.
Extended periods of idling or low-speed opera tion such as police car, taxi or driving
school car
Driving in dusty conditions
The vehicle calculates the remaining oil life based on engine operating conditions. The
vehicle lets you know when an oil change is due by illuminating the wrench indicator light
in the instrument cluster. Change the oil as soon as possible within the next 1,000 km (600
mile) or 15 days. Refer to Maintenance Monitor on page 6-15 for the details.
NOTE
Please ensure that the Flexible Oil Maintenance Setting is reset after each Oil and Filter
replacement.
For maintenance guidelines beyond the miles/months listed, follow the maintenance
intervals provided in the Scheduled Maintenance Tables.
Maintenance and Care
Scheduled Maintenance
6-4
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

Remarks:
*1 The engine oil and filter must be changed at least once a year or within 12,000 km (7,500 miles) since last
engine oil and filter change. Reset the engine oil data whenever repl acing the engine oil regardless of the
message/wrench indicator light display.
*2 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*3 According to state/provincial and fede ral regulations, failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long-term reliability.
*4 If this component has been submerged in water, the oil should be replaced.*5 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.
▼ Schedule 2
U.S.A. and Puerto Rico residents - Severe
driving conditions maintenance interval
Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 1624324048566472808896
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Spark plugs Replace every 64,000 km (40,000 miles).
Air filter
*1RR
Drive belts I I I
Engine oil & filter Flexible
*2Replace when wrench indicator lig
ht is ON. (Max interval:12
months or 12,000 km (7,500 miles))
Fixed
*3RRRRRRRRRRRR
Engine coolant
*4Replace at first 192,000 km (120,000 miles) or 10 years; after
that, every 96,000 km (60,000 miles) or 5 years.
Engine coolant level IIIIIIIIIIII
Fuel lines and hoses
*5IIII
Hoses and tubes for emission
*5II
Function of all lights IIIIIIIIIIII
Brake lines, hoses and connections II II
Brake and clutch fluid level IIIIIIIIIIII
Disc brakes IIIIIIIIIIII
Tire (Rotation) Rotate every 8,000 km (5,000 miles).
Tire inflation pressure and tire wear IIIIIIIIIIII
Steering operation and linkages II II
Front and rear suspension, ball joints and wheel
bearing axial play IIII
Rear differential oil
*6
Transfer oil*6
Maintenance and Care
Scheduled Maintenance
6-6
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 1624324048566472808896
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Driveshaft dust boots III I
Bolts and nuts on chassis and body TTTT
Exhaust system and heat shields I
All locks and hinges LLLLLLLLLLLL
Washer fluid level IIIIIIIIIIII
Emergency flat tire repair kit (if installed)
*7Inspect annually.
Cabin air filter Replace every 40,000 km (25,000 miles) or 2 years.
Chart symbols:
I: Inspect: Inspect and clean, repair, adju st, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 If the vehicle is operated in very dusty or sandy areas, clean and if necessary, replace the air filter more often
than the recommended intervals.
*2 Engine oil flexible maintenance is available for U.S.A. and Puerto Rico residents whose vehicle is operated
mainly where none of the following conditions apply.
Extended periods of idling or low-speed operation such as police car, taxi or driving school carDriving in dusty conditions
If any do apply, follow fixed maintenance.
The engine oil and filter must be changed at least once a year or within 12,000 km (7,500 miles) since last
engine oil and filter change. Reset the engine oil data whenever replacing the engine oil regardless of the
message/wrench indicator light display.
*3 Reset the engine oil data whenever replacing the engine oil regardless of the message/wrench indicator light display.
*4 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 maycause serious damage to the engine and cooling system.
*5 According to state/provincial and federal regulations , failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long-term reliability.
*6 If this component has been submerged in water, the oil should be replaced.
Maintenance and Care
Scheduled Maintenance
6-7
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 Reset the engine oil data whenever replacing the engine oil regardless of the message/wrench indicator light display.
*2 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 maycause serious damage to the engine and cooling system.
*3 According to state/provincial and federal regulations , failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long-term reliability.
*4 If this component has been submerged in water, the oil should be replaced.*5 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the tire repair fluid bottle with new one before the expiration date.
Maintenance and Care
Scheduled Maintenance
6-9
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

Maintenance IntervalNumber of months or kilometers, whichever comes first
Months 6 1218243036424854606672
×1000 km 10 20 30 40 50 60 70 80 90 100 110 120
Tire inflation pressure and tire wear IIIIIIIIIIII
Steering operation and linkages I I I I I I I I I I I I
Front and rear suspensi on, ball joints and wheel
bearing axial play IIIIII
Rear differential oil
*4
Transfer oil*4
Driveshaft dust boots IIIIII
Bolts and nuts on chassis and body T T T T T T
Exhaust system and heat shields IIIIII
All locks and hinges LLLLLLLLLLLL
Washer fluid level IIIIIIIIIIII
Emergency flat tire repair kit (if installed)
*5Inspect annually.
Cabin air filter R R R
Chart symbols:
I: Inspect: Inspect and clean, repair, adju st, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 Reset the engine oil data whenever replacing the engine oil regardless of the message/wrench indicator light display.
*2 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 maycause serious damage to the engine and cooling system.
*3 According to state/provincial and federal regulations , failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or kilometer period to ensure long-term reliability.
*4 If this component has been submerged in water, the oil should be replaced.*5 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the tire repair fluid bottle with new one before the expiration date.
▼Schedule 2
Maintenance Interval Number of months or kilometers, whichever comes first
Months 3 6 9 121518212427303336
×1000 km 5 1015202530354045505560
Drive belts I
Engine oil & filter
*1RRRRRRRRRRRR
Maintenance and Care
Scheduled Maintenance
6-11
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55