MAZDA MODEL CX-9 2020 Owners Manual (in English)

6. Slide the contact or move it using thecommander switch, then select
.
Changing contact name of your
favorites
1. Select the
icon on the home screen
to display the Communication screen.
2. Select
to display the favorites
list.
3. Select
.
4. Select
.
5. Select the contact to display the keyboard screen.
6. If a new name is input and
is
selected, the contact name is stored.
NOTE
If the contact is long-pressed when the
favorites list is displayed, the contact
information can be edited (deleted,
moved).
Te l e p h o n e N u m b e r I n p u t
NOTE
Practice this while parked until you are
confident you can do it while driving in a
non-taxing road situation. If you are not
completely comfortable, make all calls
from a safe parking position, and only
start driving when you can devote your
full attention to driving.
1. Select the
icon on the home screen
to display the Communication screen.
2. When
is pressed, the dial pad
is displayed.
3. Input the telephone number using the dial pad.
4. Select
to make the call.
Numeral or symbol entry
Use the dial pad.
Long-press the
to input +.
Select
to delete the currently input
value.
Long-press
to delete all input values.
Redial Function
Makes a call to the last person called
(latest person on outgoing call record)
from the mobile phone/vehicle.
1. Press the talk button.
2. Wait for the beep sound.
3. Say: “Redial”
Call back Function
Makes a call to the last person who called
your (latest person on incoming call
record) mobile phone/vehicle.
1. Press the talk button.
2. Wait for the beep sound.
3. Say: “Call back”
Automatic 911 dialing (U.S.A./Canada
only)
If the vehicle is involved in a moderate to
severe collision, a call is made
automatically to 911 from the connected
device. The “Emergency Assistance Call”
setting must be on.
Refer to Communication Settings on page
5-74.
CAUTION
Though the system can be set to not call
911, doing so will defe at the purpose of the
system. Mazda recommends that the
Automatic 911 dialing system remain
activated.
Interior Features
Audio Set
5-67
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

NOTE
Automatic 911 dialing is a secondary
function of the audio entertainment
system. Therefore, the Automatic 911
dialing function does not assure that
the call is always made to 911 after an
accident occurs.
A Hands-free device must be paired and
connected. The 911 operator can verify
the vehicle's position information using
the Hands-free device GPS if equipped.
1. If the vehicle is involved in a moderate to severe collision, notification of the
call to 911 is made via audio and
screen display. To cancel the call, press
or hang-up
button within 10 seconds.
2. If
or
hang-up button is not pressed within
10 seconds, the call is made to 911
automatically.
Interior Features
Audio Set
5-68
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

▼Receiving an Incoming Call
When an incoming call is received, the inco
ming call notification screen is displayed. The
“Incoming Call Notifications” setting must be on.
Refer to Communication Settings on page 5-74.
To accept the call, press the pick-up butt on on the audio control switch or select
on
the screen.
To reject the call, press the hang-up button on the audio control switch or select
on the
screen.
The following icons are displayed on the scre en during a call. Icons which can be used
differ depending on use conditions.
Icon Function
Displays the Communication menu.
Ends the call.
Transferring a call from hands-free to a mobile phone
Communication between the Bluetooth® unit and a device (mobil e phone) is canceled,
and an incoming call will be received by the device (mobile phone) like a standard call.
Transferring a call from a device (mobile phone) to hands-free
Communication between devices (mobile ph one) can be switched to Bluetooth®
Hands-Free.
Mute
The microphone can be muted during a call.
When selected again, the mute is canceled.
To make a 3-way call, select the contacts from the following:
: Call History is displayed.
: The phonebook is displayed.
: The dial pad is displayed. Input the phone number.
The device may be unusable depending on the contractual content.
The call on hold is made to make a 3-way call.
The device may be unusable depending on the contractual content.
Switches the call on hold.
DTMF (Dual Tone Multi-Fre quency Signal) Transmission
This function is used when transmitting DTMF via the dial pad. The receiver of a DTMF
transmission is generally a home telephone answering mach ine or a company's automated
guidance call center.
Input the number using a dial pad.
Interior Features
Audio Set
5-69
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

NOTE
If the ignition is switched off during a
hands-free call, the line is transferred to
the device (Mobile phone)
automatically.
If the DTMF code has two or more
digits or symbols, each one must be
transmitted individually.
▼Call Interrupt
A call can be interrupted to receive an
incoming call from a third party.
When
is selected or the
pick-up button on the steering wheel is
pressed, the current call is held and the
system switches to the new incoming call.
When
is selected, the current
call is ended and the system switches to
the new incoming call (GSM network
only).
When
is selected or the hang-up
button on the steering wheel is pressed, an
incoming call is refused.
NOTE
The function may not be available
depending on the contractual content of
the mobile device.
The function may not be operable
depending on the type of the telephone
network and the mobile device.
▼ Receiving and Replying to Messages
(available only with E-mail/SMS
compatible phones)
SMS (Short Message Service) messages,
and E-mail received by connected devices
can be downloaded, displayed, and played
(read by the system).
Additionally, replies can also be made to
calls and messages in the received
messages.
Downloading messages
Up to 20 new messages can be
downloaded and displayed from a
connected device.
NOTE
For E-mail, 20 messages for each account
can be downloaded.
(Automatic downloading)
The “Auto Download Email” (E-mail) or
“Auto Download Text Message” (SMS)
setting must be on. A message is
downloaded automa
tically when the
Bluetooth
® unit is connected to the device.
Refer to Communication Settings on page
5-74.
(Manually downloading)
When the “Auto Download Email”
(E-mail) or “Auto Download Text
Message” (SMS) setting is off, the
message is downloaded using the
following procedure.
1. Select the
icon on the home screen
to display the Communication screen.
2. Select
or to display
the Inbox.
3. Select
.
4. Download will be started from the mobile phone.
NOTE
Attached data is not downloaded.
Messages up to 1 kilobyte (E-mail)/
140-bytes (SMS) can be downloaded.
A message list is created for each
device.
Interior Features
Audio Set
5-70
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

If the connected device does not
correspond to MAP 1.0, the AT
command is used to download. The
downloaded message indicates that it is
already read.
Downloading using the AT command
may not function depending on the
connected device.
If an iPhone is connected, the following
functions cannot be used.
Downloading past messages
Replying to messages
iPhone is a trademark of Apple Inc.,
registered in the U.S. and other
countries.
Receiving messages
(Method 1)
When a device receives a message, a
message received notification is displayed.
The “Email Notifications” (E-mail) or
“Text Notifications” (SMS) setting must
be on.
Refer to Communication Settings on page
5-74.
Select
and display the message.
(Method 2)
1. Select the
icon on the home screen
to display the Communication screen.
2. Select
and display the new
message list for E-mail and SMS.
3. Select the message you would like to display.

Interior Features
Audio Set
5-71
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

The following icons are displayed in the lower part of the details on the message. Icons
which can be used differ depending on use conditions.
IconFunction
Displays the Communication menu.
Displays the inbox.
Plays back a message.
When selected again, playback is temporarily stopped.
Displays the previous message.
Displays the next message.
Only replies to the sender of the currently displayed message.
Select the sentence on the displayed reply screen and select the sentence for sending from
the preset message.
Select
.
(Only E-mail)
Replies to all members including CC.
Select the sentence on the displayed reply sc reen and select the sentence for sending from
the preset message.
Select
.
Makes a call to a person who sent a message.
For E-mail, this function may no t work depending on the device.
Deletes a message.
The messages stored in a device is also deleted.
NOTE
Up to three preset messages can be selected.
Example of use (verify unread E-mail)
1. Select the
icon on the home screen
to display the Communication screen.
2. Select to display the inbox.

Interior Features
Audio Set
5-72
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

3. Select the unread message displayed inbold.
4. The details of the message are
displayed and replying to the message,
making a call, or playback can be
performed.
Changing accoun t for displaying
(E-mail only)
1. Select
.
2. Select the account which you would
like to display. Only the messages for
the selected account are displayed in
the inbox.
Editing preset messages
1. Select the
icon on the home screen
to display the Communication screen.
2. Select
.
3. Select
.
4. Select the preset message which you would like to edit. The keyboard
screen is displayed.
5. When the message is input and
is
selected, the message is stored as a
preset message.
NOTE
Select the icon to change the
language.
Select the icon to switch between
capitalized and lower-case characters.
Select the icon to return to the
previous screen without storing the edit.
Interior Features
Audio Set
5-73
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

▼Communication Settings
Select the icon on the home screen to display the Communication screen.
Select
to change the setting.
Item Setting Function
Bluetooth
®— Go to Bluetooth® setting menu.
Refer to Bluetooth® Preparation on page 5-52.
Incoming Call Notifi-
cations On/Off Notifies when an
incoming call is received.
Auto Download Text
Message On/Off
Downloads SMS automatically when the Bluetooth
® unit is connected
to the device.
Text Notifications On/Off Notifies when a new SMS is received.
Auto Download
Email
*1On/Off Downloads E-mail automatically when the Bluetooth® unit is connect-
ed to the device.
Email Notifications On/Off Notifies when a new Email is received.
Auto Download Call
History On/Off
Downloads Call History automatically when the Bluetooth
® unit is
connected to the device.
Auto Download Con-
tacts
*1On/Off Downloads the phonebook automa
tically when the Bluetooth® unit is
connected to the device.
Ringtone Car/Phone/OffThe type of ring tone can be chan
ged. Three selections are available
including the standard ring tone set on the vehicle, the ring tone regis-
tered to your Bluetooth
® device, or no ring tone.
Phone Volume Adjusts using
the slider. Adjusts the conversation volume.
VR and Ringtone Adjusts using
the slider. Adjusts the voice guidance and ringtone volume.
Contacts Display Or-
der First Name, Last
Name Displays the contact information in
alphabetical order of the first
name.
Last Name, First Name Displays the contact information in
alphabetical order of the last
name.
Edit Preset Messages — Edits the preset message.
Refer to Receiving and Replying to Messages (available only with
E-mail/SMS compatible
phones) on page 5-70.
Emergency Assistance
Call On/Off Mobile Utilizes the Au
tomatic 911 dialing function.
Restore Factory set-
tings — Initializes all Communication Settings.
*1 Depending on the device, it may be necessary to acquire download permission on the device side.
Interior Features
Audio Set
5-74
CX-9_8HT8-EA-19I_Edition2_old
2019-9-24 13:14:55

Voice Recognition
▼Basic Operation Method
Activating Voice Recognition
Press the talk button.
Ending Voice Recognition
Use one of the following methods:
Press the hang-up button.
Say, “Cancel”.
Operate the commander switch or the
center display (only when vehicle is
stopped).
Skipping Voice Guidance (for faster
operation)
Press and release the talk button.
Troubleshooting for Voice Recognition
If you do not understand an operation
method while in th e voice recognition
mode, say “Tutorial” or “Help”.
Commands useable anytime during
voice recognition
“Go Back” and “Cancel” are commands
which can be used at anytime during voice
recognition.
Returning to prev ious operation
To return to the previous operation, say,
“Go Back” while in voice recognition
mode.
Cancel
To put the Bluetooth
® Hands-Free system
in standby mode, say, “Cancel” while in
voice recognition mode.
To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:
The voice recognition cannot be
performed while voice guidance or the
beep sound is operating. Wait until
the voice guidance or the beep sound
is finished before saying your
commands.
Phone related commands are available
only when your phone is connected via
Bluetooth
®. Make sure your phone is
connected via Bluetooth
® before you
operate phone related voice commands.
Music play commands, such as Play
Artist and Play Album can be used only
in USB audio mode.
Do not speak too slowly or loudly (no
loud voice).
Speak clearly, without pausing between
words or numbers.
Dialects or different wording other than
hands-free prompts cannot be
recognized by voice recognition. Speak
in the wording sp ecified by the voice
commands.
It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
Close the windows and/or the moonroof
to reduce loud noises from outside the
vehicle, or turn down the airflow of the
climate control system while Bluetooth
®
Hands-Free is being used.
Make sure the vents are not directing air
up towards the microphone.
NOTE
If the voice recognition performance is not
satisfactory.
Interior Features
Audio Set
5-75
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

Refer to Troubleshooting on page 5-81.
Interior Features
Audio Set
5-76
CX-9_8HT8-EA-19I_Edition2_old2019-9-24 13:14:55