tow MAZDA MODEL CX-9 2020 (in English) Service Manual

Do not tow with sling-type equipment.
This could damage your vehicle. Use
wheel-lift or
flatbed equipment.

If the parking brake cannot be released
when towing the vehicle, transport the
vehicle with all front and rear wheels
raised off the ground as shown in the
figure. If the vehicle is towed without
raising the wheels off the ground, the
brake system could be damaged.
Wheel dollies
Towing Hooks (Mexico)
CAUTION
 The towing eyelet should be used in an
emergency (to get the vehicle out of a
ditch or a snow bank, for example).
 When using the towing eyelets, always
pull the cable or chain in a straight
direction with respect to the eyelet. Never
apply a sideways force.
NOTE
When towing with chain or cable, wrap
the chain or cable with a soft cloth near
the bumper to prevent damage to the
bumper.
▼ To w i n g H o o k s
1. Remove the towing eyelet and the lug
wrench from the luggage compartment
(page 7-3).
2. Wrap a flathead screwdriver or similar
tool with a soft cloth to prevent
damage to a painted bumper, and open
the cap located on the front or rear
bumper.
Front

If Trouble Arises
Emergency Towing
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Rear

CAUTION
Do not use excessive force as it may
damage the cap or scratch the painted
bumper surface.
NOTE
Remove the cap completely and store it
so as not to lose it.
3. Securely install the towing eyelet using
the lug wrench.
Front

Lug wrench
Towing eyelet
Rear

Lug wrench
Towing eyelet
4. Hook the towing rope to the towing eyelet.
CAUTION
If the towing eyelet is not securely
tightened, it may loosen or
disengage from the bumper when
towing the vehicle. Make sure that
the towing eyelet is securely
tightened to the bumper.
 Be careful not to damage the towing
eyelet and towing hook, vehicle body,
or transaxle system when towing
under the following conditions:
Do not tow a vehicle heavier than
yours.
 Do not suddenly accelerate your
vehicle as it will apply a severe
shock to the towing eyelet and
towing hook or rope.
 Do not attach any rope other than
to the towing eyelet and towing
hook.
If Trouble Arises
Emergency Towing
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SignalWarning
Brake System Warning
Indication/Warning Light This warning has the
following functions:
Parking brake warning/Warning light inspection
The light illuminates when the parking brake is applied w ith the ignition switched to
START or ON. It turns off when the parking brake is released.
When the light turns on
If the brake system warning light remains turned on even though the parking brake is
released, the brake fluid may be low or th ere could be a problem with the brake sys-
tem. Park the vehicle in a safe place i mmediately and contact an Authorized Mazda
Dealer.
When the light is flashing
The light flashes if the Electric Pa rking Brake (EPB) has a malfunction.
If the light remains flashing even if the Electric Parking Brake (EPB) switch is oper-
ated, consult an Authorized Mazd a Dealer as soon as possible.
WA R N I N G
Do not drive with the brake system warning light illuminated. Contact an Authorized
Mazda Dealer to have the brakes inspected as soon as possible:
Driving with the brake system warning light illuminated is dangerous. It indicates that
your brakes may not work at all or that they could completely fail at any time. If this
light remains illuminated, after checking that the parking brake is fully released, have
the brakes inspected immediately.
CAUTION
In addition, the effectiveness of the braking may diminish so you may need to depress
the brake pedal more st rongly than normal to stop the vehicle.
Electronic Brake Force
Distribution System Wa r n i n g If the electronic brake force distribution
control unit determines that some compo-
nents are operating incorrectly, the control unit may illuminate the brake system
warning light and the ABS warning light si multaneously. The problem is likely to be
the electronic brake forc e distribution system.
WA R N I N G
Do not drive with both the ABS warning light and brake warning light illuminated.
Have the vehicle towed to an Authorized Mazda Dealer to have the brakes inspected as
soon as possible:
Driving when the brake system warning lig ht and ABS warning light are illuminated
simultaneously is dangerous.
When both lights are illuminated, the rear wheels could lock more quickly in an emer‐
gency stop than under normal circumstances.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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SignalWarning
Charging System Warn-
ing Indication/Warning
Light If the warning light illuminates while driving, it indicates a malfunction of the alter-
nator or of the charging system.
Drive to the side of the ro
ad and park off the right-of -way. Consult an Authorized
Mazda Dealer.
CAUTION
Do not continue driving when the charging system warning light is illuminated be‐
cause the engine could stop unexpectedly.
Engine Oil Warning Light This warning light indicates low engine oil pressure.
CAUTION
Do not run the engine if the oil pressure is
low. Otherwise, it could result in extensive
engine damage.
If the light illuminates or the warning indication is displayed while driving:
1. Drive to the side of the road and pa rk off the right-of-way on level ground.
2. Turn off the engine and wait 5 minutes fo r the oil to drain back into the oil pan.
3. Inspect the engine oil level (page 6-23). If it's low, add the appropriate amount of
engine oil while being careful not to overfill.
CAUTION
Do not run the engine if the oil level is low. Otherwise, it could result in extensive
engine damage.
4. Start the engine and check the warning light.

If the light remains illuminated even though th e oil level is normal or after adding oil,
stop the engine immediately and have your vehicle towed to an Authorized Mazda
Dealer.
(Red)
High Engine Coolant
Temperature Warning Indication/Warning Light The light flashes when the engine coolant
temperature is extremely high, and illumi-
nates when the engine coolant temperature increases further.
Handling Procedure
Flashing light
Drive slowly to reduce engine load until you can find a safe place to stop the vehicle
and wait for the engine to cool down.
Illuminated light
This indicates the possibility of overheati ng. Park the vehicle in a safe place immedi-
ately and stop the engine.
Refer to Overheating on page 7-23.
CAUTION
Do not drive the vehicle with the high engine coolant temperature warning light illumi‐
nated. Otherwise, it could resu lt in damage to the engine.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect
Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact
Transport Canada by mail at: Transport Canada, ASFAD, Place de Ville Tower C, 330
Sparks Street, Ottawa ON K1A 0N5.

For additional road safety information, please visit the Road Safety website at:
http://www.tc.gc.ca /roadsafety/menu.htm
Customer Information and Reporting Safety Defects
Reporting Safety Defects
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CAUTION
If you feel a sudden vibration or ride disturbance while driving or you suspect your tire or
vehicle has been damaged, immediately reduce your speed. Drive with caution until you can
safely pull off the road. Stop and inspect the tire for damage. If the tire is under-inflated or
damaged, deflate it, remove the tire and rim and replace it with your spare tire. If you cannot
detect a cause, have the vehicle towed to the ne arest vehicle or tire dealer to have the vehicle
inspected.
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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Cargo Weight includes all weight added to the Base Curb Weight, including cargo and
optional equipment. When towing, trailer tongue load or king pin weight is also part of
cargo weight.

The cargo weight limit decreases depending on the number of vehicle occupants. The cargo
weight limit can be calculated by subtracting the total weight of the vehicle occupants from
the “combination weight of occupants and cargo should never exceed” value on the tire
label.

Examples: Based on a single occupant weight of 68 kg (150 lbs), and a value of 385 kg (849
lbs) for the “combination weight of occupants and cargo should never exceed”:
The cargo weight limit with one occupant is 385 kg (849 lbs) － 68 kg (150 lbs) = 317 kg
(699 lbs)
The cargo weight limit with two occupants is 385 kg (849 lbs) － (68 × 2) kg ( (150 × 2)
lbs) = 249 kg (549 lbs)
If the weight of the occupant increases, the cargo weight limit decreases by that much.

GAW (Gross Axle Weight) is the total weight placed on each axle (front and rear) -
including vehicle curb weight and all payload.

GAWR (Gross Axle Weight Rating) is the maximum allowable weight that can be carried
by a single axle (front or rear). These numbers are shown on the Safety Compliance
Certification Label locate d on the driver's door frame or door pillar. Th e total load on
each axle must never exceed its GAWR.

GVW
GVW (Gross Vehicle Weight) is the Vehicle Curb Weight cargo passengers.

GVWR (Gross Vehicle Weight Rating) is the maximum allowable weight of the fully
loaded vehicle (including all options, equipment, passengers and cargo). The GVWR is
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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GCW (Gross Combination Weight) is the weight of the loaded vehicle (GVW) plus the
weight of the fully loaded trailer.

GCWR (Gross Combination Weight Rating) is the maximum allowable weight of the
vehicle and the loaded trailer - including al l cargo and passengers - that the vehicle can
handle without risking damage. (Important: The towing vehicle's braking system is rated for
operation at GVWR, not at GCWR. Separate f unctional brakes should be used for safe
control of towed vehicles and for trailers weighing more than 1,500 lbs). The GCW must
never exceed the GCWR.

Maximum Loaded Trailer Weight is the highest possible weight of a fully loaded trailer
the vehicle can tow. It assumes a vehicle with only mandatory options, no cargo (internal or
external), a tongue load of 10 －15% (conventional trailer) or king pin weight of 15－25%
(fifth-wheel trailer), and driver only (150 lbs). Consult your dealership (or the RV and
Trailer Towing Guide provided by your de alership) for more detailed information.
Tongue Load or Fifth-Wheel King Pin Weight refers to the amount of the weight that a
trailer pushes down on a trailer hitch.

Examples: For a 5000 lb conventional trailer, multiply 5000 by 0.10 and 0.15 to obtain a
proper tongue load range of 500 to 750 lbs. For an 11,500 lb fifth-wheel trailer, multiply by
0.15 and 0.25 to obtain a proper king pin load range of 1,725 to 2,875 lbs.
WA R N I N G
Never Exceed GVWR or GAWR Specifications:
Exceeding the GVWR or the GAWR specified on the certification label is dangerous. Exceeding
any vehicle rating limitation could result in a serious accident, injury, or damage to the
vehicle.
Do not use replacement tires with lower load carrying capacities than the originals because
they may lower the vehicle's GVWR and GAWR limitations. Replacement tires with a higher
limit than the originals do not increase the GVWR and GAWR limitations.
Never exceed the GVWR or the GAWR specified on the certification label.
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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Steps for Determining the Correct Load Limit
Steps for Determining Correct Load Limit-
(1) Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle's placard.
(2) Determine the combined weight of the driver and passengers that will be riding in your
vehicle.
(3) Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs.
(4) The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1400 lbs. and there will be five 150 lb passengers
in your vehicle, the amount of available cargo and luggage load capacity is 650 lbs.
(1400 － 750 (5 × 150) = 650 lbs.)
(5) Determine the combined weight of luggage and cargo being loaded on the vehicle. That
weight may not safely exceed the available cargo and luggage load capacity calculated
in Step 4.
(6) If your vehicle will be towing a trailer, load from your trailer will be transferred to your
vehicle. Consult this manual to determine how this reduces the available cargo and
luggage load capacity of your vehicle.
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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Index
Pad wear indicator....................... 4-92
Warning light............................... 4-92
Break-In Period.......... ....................... 3-49
C
Capacities............................................ 9-4
Carbon Monoxide............................. 3-31
Cell Phones....................................... 8-20
Center Console................................ 5-104
Child Restraint Categories of child-restraint
systems.........................................2-49
Child-restraint precautions.......... 2-44
Child-restraint system
installation................................... 2-49
Child-restraint system suitability for
various seat positions table..........2-51
Installing child-restraint
systems.........................................2-55
ISOFIX child-restraint systems
(Mexico)...................................... 2-64
LATCH child-restraint systems
(Except Mexico).......................... 2-64
Child Safety Locks for Rear Doors... 3-20
Climate Control System...................... 5-4 Front Air Conditioner....................5-7
Gas specifications.......................... 9-6
Operating tips................................ 5-4
Rear Air Conditioner. .................. 5-13
Vent Operation (Front).................. 5-5
Vent operation (Rear).................. 5-11
Collision warning.............................. 7-51
Coming Home Light......................... 4-71
Cruise Control................................. 4-212 Cruise control switch.................4-212
Cruise main indication (white)/cruise
set indication (green)................. 4-213
Cup Holder...................................... 5-102
Customer Assistance. .......................... 8-2
D
Daytime Running Lights................... 4-72
Defogger
Mirror...........................................4-79
Rear window........... .................... 4-78
Dimensions.......................................... 9-5
Display.............................................. 4-12
Distance Recognition Support System
(DRSS)............................................ 4-133 Indication on display................. 4-133
Door Locks........................................3-12
Drive Selection................................4-109
Driving In Flooded Ar ea...................3-54
Driving on Uneven Road.................. 3-55
Driving Tips
Automatic transaxle.....................4-67
Break-in period............................ 3-49
Driving in flooded area............... 3-54
Driving on uneven road...............3-55
Floor mat..................................... 3-51
Hazardous driving.. ..................... 3-50
Overloading............. .................... 3-54
Rocking the vehicle. .................... 3-51
Saving fuel and protection of the
environment................................. 3-49
Turbocharged vehicles.................3-56
Winter driving............................. 3-52
Dynamic Stability Control (DSC)... 4-102 TCS/DSC indicator light........... 4-102
E
Electric parking brake (EPB)............ 4-90
Electric Parking Brake (EPB) Warning
Beep...................................................7-49
Emergency Starting
Push-starting................................ 7-22
Starting a flooded engine............ 7-22
Emergency Towing Towing description...................... 7-25
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