ECO mode MAZDA MODEL CX-9 2020 (in English) Manual PDF

SymptomCauseSolution method
Unable to perform pairing. The Bluetooth
® function and the
Find Mode/Visible setting*1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth® func-
tion and the Find Mode/Visible set-
ting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine.
Automatically connects, but then
disconnects suddenly.
Disconnects intermittently.
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.Move the device to a location in
which radio wave interference is
less likely to occur.
Does not connect automatically
when starting the engine. The pairing information is updated
when the device OS is updated.Perform pairing using the following
procedure:
1. Delete the applicable Blue-
tooth
® device on the Mazda
Connect.
2. Delete “Mazda” from the Blue-
tooth
® search screen of the
Bluetooth® device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
® device once, then
turn it back on. If pairing is still not
possible after this, contact an Au-
thorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
*1 Setting which detects the existence of a device external to the Bluetooth® unit.
NOTE
When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth
® unit.
If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth
® search on your mobile device once again, and pair to a newly detected
“Mazda”.
Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and
on the vehicle.
If Bluetooth®-enabled devices are used in the following locations or conditions,
connection via Bluetooth
® may not be possible.
The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
Interior Features
Audio Set
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The device contacts or is covered by a metal object or body.
The device is set to power-saving mode.
Different Bluetooth®-enabled devices can be used for Bluetooth® Hands-Free and
Bluetooth
® audio. For example, device A can be connected as a Bluetooth® Hands-Free
device and device B can be connected as a Bluetooth
® audio device. However, the
following may occur when they are used at the same time.
The Bluetooth® connection of the device is disconnected.
Noise occurs in the Hands-Free audio.
Hands-Free operates slowly.
Voice recognition related problems
Symptom CauseSolution method
Poor voice recognition.
Excessive, slow speech.Excessive, forceful speech
(shouting).
Speaking before the beep sound
has ended.
Loud noise (speaking or noise
from outside/inside vehicle).
Airflow from A/C is blowing
against the microphone.
Speaking in off-standard expres-
sions (dialect). Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers
are spoken in a sequence, recogni-
tion ability will improve if no stop is
placed between the numbers.
False recognition of numbers.
Poor voice recognition.
There is a malfunc
tion in the micro-
phone. A poor connection or malfunction
with the microphone may have oc-
curred. Consult an Authorized Maz-
da Dealer.
Phone-related voice recognition is
disabled. There is a problem with the connec-
tion between the Bluetooth
® unit
and the device. If there is any malfunction after
checking the pairing
situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognized. The Bluetooth
® system is under a
condition in which recognition is
difficult. By carrying out the following meas-
ures, the rate of recognition will im-
prove.Clear memory from the phone-
book which is not used very of-
ten.
Avoid shortened names, use full
names. (Recognition improves
the longer the name is. By not us-
ing names such as “Mom”,
“Dad”, recognition will improve.)
When operating the audio, a song
name is not recognized. Song names cannot be recognized
by voice.
―
Interior Features
Audio Set
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Extension Playback with this unit.mp3 MP3
.wma WMA
.aac AAC
.m4a
.wav WAV
.ogg OGG
CAUTION
Do not use an audio
file extension on
files
other than audio files. In addition, do not
change the audio file extension. Otherwise,
the unit will not recognize the file correctly
resulting in noise or a malfunction.
NOTE
Playback may not be possible depending
on the type and condition of the USB
flash memory even if the audio file
complies with the standard.
A copyright protected WMA/AAC file
cannot be played in this unit.
If a file name in th e USB memory is too
long, it could cause operation problems
such as not being able to playback the
song.
(Recommended: Within 80 characters)
The order of the music data stored in the
device may differ from the playback
order.
To prevent loss or damage of stored
data, we recommend that you always
back up your data.
(Vehicles without USB port indicated
with
)
If a device exceeds the maximum
electric current value of 1,000 mA, it
may not operate or recharge when
connected.
(Vehicles with USB port indicated with
)
If the current consumption of the
connected device exceeds the following
current value, it may not operate or
recharge.
Apple device is connected : 2,100 mA
Device compatible with BC1.2 is
connected : 1,500 mA
Device other than the above is
connected : 500 mA
Do not pull out the USB device while in
the USB mode (only pull it out while in
FM/AM radio mode).
The device will not operate if the data is
password protected.
MP3/WMA/AAC/OGG files written under
specifications other than the indicated
specification may not play normally or
files/folder names may not display
correctly.
▼ Agreements and disclaimers related
to Apple CarPlay™
This unit is compatible with Apple
CarPlay™ which can operate an iPhone
®
using the vehicle's audio device.

 iPhone, Siri and Apple Music are
registered trademarks of Apple Inc.
 Apple CarPlay is trademarks of Apple
Inc.
 iOS is a trademark or registered
trademark of Cisco in the U.S. and other
countries and is used under license.
May not be compatible depending on the
model or OS version.
Interior Features
Appendix
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CAUTION
To prevent accessory socket damage or
electrical failure, pay attention to the
following:
 Do not use accessories that require
more than 120 W (DC 12 V, 10 A).
 Do not use accessories that are not
genuine Mazda accessories or the
equivalent.
 Close the cover when the accessory
socket is not in use to prevent foreign
objects and liquids from getting into
the accessory socket.
 Correctly insert the plug into the
accessory socket.
 Do not insert the cigarette lighter into
the accessory socket.
 Noise may occur on the audio playback
depending on the device connected to
the accessory socket.
 Depending on the device connected to
the accessory socket, the vehicle's
electrical system may be affected, which
could cause the warning light to
illuminate. Disconnect the connected
device and make sure that the problem is
resolved. If the problem is resolved,
disconnect the device from the socket
and switch the ignition
off. If the problem
is not resolved, consult an Authorized
Mazda Dealer.
NOTE
To prevent discharging of the battery, do
not use the socket for long periods with the
engine off or idling.
USB Power Outlet*
Second-row seat (6:4 split
adjustable-type bench seat type,
Captain seat and second-row seat
console type)
The USB power outlets can be used
regardless of whether the ignition is
switched to ACC or ON.
Only use USB devices that have a
maximum power consumption of 10.5W
(DC5V, 2.1A) or below.
6:4 split adjustable-type bench seat type
USB power outlet
Captain seat and second-row seat
console type
USB power outlet
Interior Features
Interior Equipment
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Front
Rear
▼(Second-row Seat Console Box with
Armrest) Storage Box
CAUTION
Store the armrests when the storage box is
not in use. Otherwise, your foot might get
caught when changing seats and fall down
resulting in injury.
▼
Armrest Box*
To open, push the button and pull up the
lid.
Interior Features
Interior Equipment
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CAUTION
Do not hang excessive weight on the
shopping bag hook as it could be
damaged.
Shopping bag hook
(tensile strength:3 kg
(6.6 lb))
▼Rear Coat Hooks
WA R N I N G
Never hang heavy or sharp objects on the
assist grips and coat hooks:
Hanging heavy or sharp-ended objects
such as a coat hanger from the assist grips
or coat hooks is dangerous as they can
fly
off and hit an occupant in the cabin if a
curtain air bag was to deploy, which could
result in serious injury or death.
Always hang clothes on the coat hooks
and the assist grips without hangers.
Coat hook
Sunshade (Rear Door
Window)
*
The sunshades are equipped to the
windows on both sides of the second-row
seats.

Hold the tab and pull the sunshade upward
and hook the slots.
Ta b
Hook
Sunshade
To return the sunsha de to its original
position, unhook the sunshade and retract
it slowly.
CAUTION
 Securely hook the sunshade. Otherwise,
the sunshade may retract suddenly
resulting in injury such as fingers get
pinched.
 Use the sunshades only when the
windows are fully closed. Using a
sunshade while a window is open could
cause is to unhook and flap around
inside the cabin where it can hit
someone sitting near the window,
resulting in injury.
Interior Features
Interior Equipment
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CAUTION
When removing the lens or lamp unit using
a flathead screwdriver, make sure that the
flathead screwdriver does not contact the
interior terminal. If the flathead screwdriver
contacts the terminal, a short circuit may
occur.
NOTE
To replace the bulb, contact an
Authorized Mazda Dealer.
Use the protective cover and carton for
the replacement bulb to dispose of the
old bulb promptly and out of the reach
of children.
▼Replacing Exterior Light Bulbs
The exterior lights have either LEDs or
normal bulbs.
LED type
Headlights (type A)
Headlights/Daytime running lights (type
B)
Front turn signal lights (type A)
Daytime running light
s/Parking lights
(type A)
Front side-marker lights (type A)
Signature wing illumination (type A)*
Fog lights*
Brake lights
Taillights
High-mount brake light
Side turn signal lights
Rear side-marker lights
License plate lights
The LED bulb cannot be replaced as a
single unit because it is an integrated unit.
The LED bulb has to be replaced with the
unit. We recommend an Authorized
Mazda Dealer when the replacement is
necessary.
Bulb type
Front turn signal lights (type B),
Parking lights/Front side-marker lights
(type B)
NOTE
When replacing a bulb for the front turn
signal lights and parking lights/front
side-marker lights, turn the steering wheel
and change the direction in which the tires
are pointed to the position where the bulb
replacement can be done easily.
Turn the steering wheel after starting the
engine and stop the engine after you finish
turning the steering wheel.
1. If you are changing the right bulb, start the engine, turn the steering wheel all
the way to the right, and turn off
engine. If you are changing the left
bulb, turn the steering wheel to the left,
and turn off engine.
2. Make sure the ignition is switched off, and the headlight switch is off.
Maintenance and Care
Owner Maintenance
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2. Wipe off the remaining detergent usinga cloth soaked in clean water and
wrung out well.
▼Leather Upholstery Maintenance*
1. Remove dust and sand using a vacuum
cleaner.
2. Wipe off the soiled area with a soft cloth and a suitable, special cleaner or
a soft cloth soaked in a mild detergent
(about 5%) diluted with water.
3. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
4. Remove moisture with a dry, soft cloth and allow the leather to further dry in a
well-ventilated, sh aded area. If the
leather gets wet such as from rain,
remove the moisture and dry it as soon
as possible.
NOTE
Because genuine leather is a natural
material, its surface is not uniform and
it may have natural scars, scratches,
and wrinkles.
To maintain the quality for as long as
possible, periodical maintenance, about
twice a year, is recommended.
If the leather upholstery comes into
contact with any of the following, clean
it immediately.
Leaving it uncleaned could cause
premature wear, mold, or stains.
Sand or dirt
Grease or oil, such as hand cream
Alcohol, such as in cosmetic or hair
dressing items
If the leather upholstery gets wet,
promptly remove moisture with a dry
cloth. Remaining moisture on the
surface may cause deterioration such as
hardening and shrinkage.
Exposure to direct sunlight for long
periods may cause deterioration and
shrinkage. When parking the car under
direct sunlight for long periods, shade
the interior using sunshades.
Do not leave vinyl products on the
leather upholstery for long periods.
They may affect the leather quality and
coloring. If the cabin temperature
becomes hot, the vinyl may deteriorate
and adhere to the genuine leather.
▼ Plastic Part Maintenance
CAUTION
Do not use polishing agents.
Depending on the product ingredients,
they could cause discoloration, stains,
cracks or peeling of the coating.
▼
Instrument Panel Top Maintenance
1. Wipe the soiled area with a soft cloth
soaked in a mild detergent (approx.
5%) diluted with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
▼Panel Maintenance
If a panel becomes soiled, wipe it off with
a soft cloth soaked in clean water and
thoroughly wrung out.
If some areas require further cleaning, use
the following procedure:
Maintenance and Care
Appearance Care
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1. Wipe the soiled area with a soft clothsoaked in a mild detergent (approx. 5
%) diluted with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
NOTE
Be particularly careful when cleaning
shiny surface panels and metallic parts
such as plating as they can be scratched
easily.
▼Active Driving Display
Maintenance*
The dust-proof sheet has a coating. When
cleaning, do not use a hard or
rough-surface cloth, or cleaning detergent.
In addition, if a chemical solvent gets on
the active driving display, wipe it off
immediately. The dust-proof sheet could
be damaged and the surface coating could
be scratched. Use a fine, soft cloth such as
those used for cleaning eyeglasses.
NOTE
Use of compressed air when cleaning the
dust-proof sheet is recommended.
▼Cleaning the Window Interiors
If the windows become covered with an
oily, greasy, or waxy film, clean them with
glass cleaner. Follow the directions on the
container.
CAUTION

Do not scrape or scratch the inside of the
window glass. It could damage the
thermal
filaments and the antenna lines.

When washing the inside of the window
glass, use a soft cloth dampened in
lukewarm water, gently wiping the
thermal filaments and the antenna lines.
Use of glass cleaning products could
damage the thermal filaments and the
antenna lines.
▼ Cleaning the Floor Mats
Rubber floor mats should be cleaned with
mild soap an
d water only.
WA R N I N G
Do not use rubber cleaners, such as tire
cleaner or tire shine, when cleaning rubber
floor mats:
Cleaning the rubber floor mats with rubber
cleaning products makes the
floor mats
slippery.
This may cause an accident when
depressing the accelerator or brake pedal
or when getting in or out of the vehicle.
After removing the floor mats for
cleaning, always reinstall them securely
(page 3-51).
Maintenance and Care
Appearance Care
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SignalWarning
Check Engine LightIf this light illuminates while
driving, the vehicle may have a problem. It is important to
note the driving conditions wh en the light illuminated and consult an Authorized Mazda
Dealer.
The check engine light may illumi nate in the following cases:
The engine's electrical system has a problem.The emission control system has a problem.The fuel tank level being very low or approaching empty.The fuel-filler cap is missing or not tightened securely.
If the check engine light remains on, or it flashes continuously , do not drive at high
speeds and consult an Authorized M azda Dealer as soon as possible.
WA R N I N G
If the check engine light turns on, do not disconnect the battery cables.
If the battery cables are disconnected and then reconnected, the engine could be damaged
and catch on fire.
Automatic Trans-
axle Warning Indi- cation/Warning Light The indication/light illuminates when the transaxle has a problem.CAUTION
If the automatic transaxle warning indication/
light illuminates, the transaxle has an electri‐
cal problem. Continuing to drive your Mazda in this condition could cause damage to your
transaxle. Consult an Authorized Mazda Dealer as soon as possible.
AWD Warning Indi-
cation*
“4WD system malfunction” is displayed
The indication is displayed under the follow ing conditions. The system may have a mal-
function. Have the vehicle checked at an Authorized Mazda Dealer.
When there is a malfunction in the AWD system.When there is a large difference between th e tire size of the front and rear wheels.
“4WD system high-load” is displayed
The indication is displayed under the followin g conditions. Park the vehicle in a safe place
and check that the warning indi cation light turns off, and then drive the vehicle. Contact
an Authorized Mazda Deal er if the indication is continuously displayed.
When the differential oil temperature is excessively high.When there is a large difference between the front and rear wheel rotation, such as
when trying to remove the vehicle from mud.
(Turns on)
TCS/DSC Indicator Light If the light stays on, the TCS, DSC or the br
ake assist system may have a malfunction and
they may not operate correctly. Take your vehicle to an Authorized Mazda Dealer.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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