MAZDA MODEL CX-9 2021 Service Manual

Head Restraints
Your vehicle is equipped with head
restraints on all outboard seats and the
second-row center seat. The head
restraints are intended to help protect you
and the passengers from neck injury.
WA R N I N G
Always drive with the head restraints
installed when seats are being used and
make sure they are properly adjusted. In
addition, always raise the head restraints
on all second-row seats when they are
being used:
Driving with the head restraints adjusted
too low or removed is dangerous. With no
support behind your head, your neck could
be seriously injured in a collision.
NOTE
(Third-row seat)
The head restraints are non-adjustable.
▼Height Adjustment
Adjust the head restraint so that the center
is even with the top of the passenger's
ears.

To raise a head restraint, pull it up to the
desired position.
To lower the head restraint, press the
stop-catch release, then push the head
restraint down.
Front outboard seat

Second-row outboard seat
(6:4 Split Adjustable-type Bench Seat
Ty p e )
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Second-row center seat (6:4 Split
Adjustable-type Bench Seat Type)

▼Removal/Installation (Front
outboard seat/Second-row seat)
To remove the head restraint, pull it up
while pressing the stop-catch.
To install the head restraint, insert the legs
into the holes while pressing the
stop-catch.
WARNING
Always drive with the head restraints
installed when seats are being used and
make sure they are properly installed:
Driving with the head restraints not
installed is dangerous. With no support
behind your head, your neck could be
seriously injured in a collision.
After installing a head restraint, try lifting it
to make sure that it does not pull out:
Driving with an unsecured head restraint is
dangerous as the effectiveness of the head
restraint will be compromised which could
cause it to unexpectedly detach from the
seat.
CAUTION

When installing a head restraint, make
sure that it is installed correctly with the
front of the head restraint facing
forward. If the head restraint is installed
incorrectly, it could detach from the seat
during a collision and result in injury.
 The head restraints on each of the front
and second-row seats are specialized to
each seat. Do not switch around the
head restraint positions. If a head
restraint is not installed to its correct seat
position, the
effectiveness of the head
restraint during a collision will be
compromised which could cause injury.
▼ Foldable Head Restraints
(Third-row Seat)
The third-row seats are equipped with
foldable head restraints.
NOTE
The foldable head restraints cannot be
adjusted or removed.
(With strap)
To fold the head rest
raint, pull the strap
and fold the head restraint downward.
Essential Safety Equipment
Seats
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(With lever)
To fold the head restraint, lower the lever
down.

To return the head restraint to its upright
position, lift it upward.
WA R N I N G
Always drive with the head restraints in
their upright positions when the third-row
seats are occupied, and make sure they are
securely locked in place:
Driving with the head restraints folded
down is dangerous. With no support
behind your head, your neck could be
seriously injured in a collision.
Essential Safety Equipment
Seats
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Seat Warmer*
The front/second-row seats are electrically
heated. The ignition must be switched ON.
Press the seat warmer switch while the
ignition is switched ON to operate the seat
warmer. The indicator lights turn on to
indicate that the seat warmer is operating.
The mode changes as follows each time
the seat warmer switch is pressed.
When using the second-row seat warmer,
fold the armrest forward.
Refer to Armrest on page 2-16.
Front
OFF
High Mid
Low
Second-row seat*
(6:4 Split Adjustable-type Bench Seat
Ty p e )
(Captain Seat Type)
Center Walk-thorough Type
OFF
High
Mid
Low
Second-row Console Type
OFF
High
Mid
Low
WA R N I N G
Be careful when using the seat warmer:
The heat from the seat warmer may be too
hot for some people, as indicated as
follows, and could cause a
low-temperature burn.
 Infants, small child ren, elderly people,
and physically challenged people
 People with delicate skin
 People who are excessively fatigued
 People who are intoxicated
 People who have taken sleep-inducing
medicine such as sleeping pills or cold
medicine
Essential Safety Equipment
Seat Warmer/Seat Ventilati on/Heated Steering Wheel
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Do not use the seat warmer with anything
having high moisture-retention ability such
as a blanket or cushion on the seat:
The seat may be heated excessively and
cause a low-temperature burn.
Do not use the seat warmer even when
taking a short nap in the vehicle:
The seat may be heated excessively and
cause a low-temperature burn.
Do not place heavy objects with sharp
projections on the seat, or insert needles or
pins into it:
This could cause the seat to become
excessively heated and result in injury from
a minor burn.
CAUTION
(Second-row seat)
Before folding a second-row seatback,
make sure that the second-row seat
warmer switch is off. If a second-row
seatback is folded while the second-row
seat warmer is in operation, it may heat
the seat excessively and damage the seat
surface.
 Do not use organic solvents to clean the
seat. It may damage the seat surface and
the heater.
NOTE
Use the seat warmer when the engine is
running. Leaving the seat warmer on for
long periods with the engine not running
could cause the battery power to be
depleted.
When the engine is stopped while the
seat warmers are operating and then the
ignition is switched ON, the seat
warmers will not turn back on
automatically. To turn the seat warmers
back on, press the switch. In addition,
the second-row seat warmer operation
stops automatically after the seat
warmers have operated for about 90
minutes.
The temperature of the seat warmer
cannot be adjusted beyond High, Mid
and Low because the seat warmer is
controlled by a thermostat.
(Vehicles with seat ventilation)
The front seat warmer cannot be used at
the same time as the seat ventilation.
Essential Safety Equipment
Seat Warmer/Seat Ventilatio n/Heated Steering Wheel
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Seat Ventilation*
The seat ventilation uses fans installed in
the seats to draw air around the seat
surface and ventilate them. The ignition
must be switched ON.
Press the seat ventilation switch while the
ignition is switched ON to operate the seat
ventilation. The indicator lights turn on to
indicate that the seat ventilation is
operating. The mode changes as follows
each time the seat ventilation switch is
pressed.
OFF
High Mid
Low
CAUTION
 Do not use organic solvents to clean the
seat. It may damage the seat surface and
the seat ventilation parts.
 Do not place heavy objects with sharp
projections on the seat , or insert needles
or pins into it.
NOTE
Use the seat ventilation when the engine
is running. Leaving the seat ventilation
on for long periods with the engine not
running could cause the battery power
to be depleted.
When the engine is stopped while the
seat ventilations are operating and then
the ignition is switched ON, the seat
ventilations will not turn back on
automatically.
(Vehicles with front seat warmer)
The seat ventilation cannot be used at
the same time as the front seat warmer.
Essential Safety Equipment
Seat Warmer/Seat Ventilati on/Heated Steering Wheel
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Heated Steering Wheel*
The grips on the left and right of the
steering wheel can be warmed up.
Heating areaHeated steering
wheel switch
The ignition must be switched ON.

Press the switch to
turn on the heated
steering wheel. The heated steering wheel
operates for about 30 minutes and then
turns off automatically.
The indicator light illuminates when the
heater is operating.

To turn off the heated steering wheel
before the 30 minutes has elapsed, press
the switch again.
CAUTION
The following types of persons should be
careful not to touch the steering wheel.
Otherwise, it could cause a
low-temperature burn.
 Infants, small children, elderly people,
and physically challenged people
 People with delicate skin
 People who are excessively fatigued
 People who are intoxicated
People who have taken sleep-inducing
medicine such as sleeping pills or cold
medicine
Essential Safety Equipment
Seat Warmer/Seat Ventilatio n/Heated Steering Wheel
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Seat Belt Precautions
Seat belts help to decrease the possibility of severe injury during accidents and sudden
stops. Mazda recommends that the driver and all passengers always wear seat belts.

(Except Mexico)
All of the seat belt retractors are designed to keep the lap/shoulder belts out of the way when
not in use.
The driver's seat belt has no provisions for child-restraint systems and has only an
emergency locking mode. The driver may wear it comfortably, and it will lock during a
collision.
However, the front passenger's seat and all re ar lap/shoulder belt retractors operate in two
modes: emergency locking mode, and for child-restraint systems, automatic locking mode.
While we recommend you put all children in the rear seats, if you must use the front
passenger seat for a child, slide the front passenger seat as far back as possible and make
sure any child-restraint system is secured properly.

(Mexico)
All the seats have lap/shoulder belts. These belts have retractors with inertia locks that keep
them out of the way when not in use. The lo cks allow the belts to remain comfortable on
users, but they will lock in position during a collision.
WARNING
Always wear your seat belt and make sure all occupants are properly restrained:
Not wearing a seat belt is extremely dangerou s. During a collision, occupants not wearing
seat belts could hit someone or things inside the vehicle or even be thrown out of the vehicle.
They could be seriously injured or even killed. In the same collision, occupants wearing seat
belts would be much safer.
Do not wear twisted seat belts:
Twisted seat belts are dangerous. In a collision, the full width of the belt is not available to
absorb the impact. This puts more force on the bones beneath the belt, which could cause
serious injury or death. So, if your seat belt is twisted, you must straighten the seat belt to
remove any twists and to allow the full width of the belt to be used.
Never use one seat belt on more than one person at a time:
Using one seat belt for more than one person at a time is dangerous. A seat belt used in this
way cannot spread the impact forces properly and the two passengers could be crushed
together and seriously injured or even killed. Ne ver use one belt for more than one person at a
time and always operate the vehicle wi th each occupant properly restrained.
Essential Safety Equipment
Seat Belt Systems
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Do not operate a vehicle with a damaged seat belt:
Using a damaged seat belt is dangerous. An accident could damage the belt webbing of the
seat belt in use. A damaged seat belt cannot pr ovide adequate protection in a collision. Have
an Authorized Mazda Dealer inspect all seat be lt systems in use during an accident before
they are used again.
Have your seat belts changed immediately if the pretensioner or load limiter has been
expended:
Always have an Authorized Mazda Dealer imme diately inspect the seat belt pretensioners
and air bags after any collision. Like the air ba gs, the seat belt pretensioners and load limiters
will only function once and must be replaced aft er any collision that caused them to deploy. A
seat belt with an expended pret ensioner or load limiter is still better than wearing no seat belt
at all; however, if the seat belt pretensioners and load limiters are not replaced, the risk of
injury in a collision will increase.
Positioning the Shoulder Portion of the Seat Belt:
Improper positioning of the shoulder portion of the seat belt is dangerous. Always make sure
the shoulder portion of the seat belt is positioned across your shoulder and near your neck,
but never under your arm, on yo ur neck, or on your upper arm.
Positioning the Lap Portion of the Seat Belt:
The lap portion of the seat belt worn too high is dangerous. In a collision, this would
concentrate the impact force directly on the abdominal area, causing serious injury. Wear the
lap portion of the belt snugly and as low as possible.

In a rollover crash, an unbelted person is significantly more likely to die than a person wearing
a seat belt.

CAUTION
Belt retraction may become difficult if the belts and rings are soiled, so try to keep them clean.
For more details about cleaning the seat belts, refer to "Seat Belt Maintenance" (page 6-58).

Ring
Essential Safety Equipment
Seat Belt Systems
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▼Pregnant Women and Persons wi
th Serious Medical Conditions
Pregnant women should always wear seat belts. Ask your doctor for specific
recommendations.
The lap belt should be worn SNUGLY AND AS LOW AS POSSIBLE OVER THE HIPS.
The shoulder belt should be worn across your shoulder properly, but never across the
stomach area.
Persons with serious medical conditions also should wear seat belts. Check with your doctor
for any special instructions regarding specific medical conditions.
▼Emergency Locking Mode
When the seat belt is fastened, it will
always be in the emergency locking mode.
In the emergency locking mode , the belt remains comfortable on the occupant and the
retractor will lock in position during a collision.
If the belt is locked and cannot be pulled out, retract the belt once, and then try pulling it out
slowly. If this fails, pull the belt strongly 1 time and loosen, then pull it out again slowly.
(Seat Belt with Auto matic Locking Mode)
When the seat belt is fastened, it will always be in the emergency locking mode until it is
switched to automatic locking mode by pulling it all the way out to its full length. If the belt
feels tight and hinders comfortable movement while the vehicle is stopped or in motion, it
may be in the automatic locking mode because the belt has been pulled too far out. To return
the belt to the more comfortable emergency lo cking mode, wait until the vehicle has stopped
in a safe, level area, retract the belt fully to convert it back to emergency locking mode and
then extend it around you again.
▼ Automatic Locking Mode*
Always use the automatic locking mode to keep
the child-restraint system from shifting to
an unsafe position in the event of an accident. To enable seat belt automatic locking mode,
pull it all the way out and connect it as instructed on the child-restraint system. It will retract
down to the child-restra int system and stay locked on it. See the section on child restraint
(page 2-44).
Essential Safety Equipment
Seat Belt Systems
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