service MAZDA MODEL TRIBUTE HEV 2008 Service Manual

Fuse/RelayLocation Fuse Amp
Rating Power Distribution Box
Description
31C — Heater pump relay
31D — Coolant pump relay 31E — Not used 31F — Not used 32 — A/C clutch diode
33 — PCM diode
34 — Not used
35 5A* RUN/START
36 — Not used
37 — Not used
* Mini fuse ** Cartridge fuse
CHANGING A FLAT TIRE
If you get a flat tire while driving:
• do not brake heavily.
• gradually decrease the vehicle’s speed.
• hold the steering wheel firmly.
• slowly move to a safe place on the side of the road.
Your vehicle may be equipped with a conventional spare tire that is
different in one or more of the following: type, brand, size, speed rating
and tread design. If this is the case, this dissimilar spare tire is still rated
for your vehicle loads (GAWR and GVWR). This temporary spare tire is
not equipped with a Tire Pressure Monitor System (TPMS) sensor.
Note: The tire pressure monitoring system (TPMS) indicator light will
illuminate when the spare is in use. To restore the full functionality of
the TPMS system, all road wheels equipped with the tire pressure
monitoring sensors must be mounted on the vehicle.
Have a flat tire serviced by an authorized dealer in order to prevent
damage to the TPMS sensor, refer to Tire Pressure Monitoring System
(TPMS) in theTires, Wheels, and Loading chapter. Replace the spare
tire with a road tire as soon as possible. During repairing or replacing of
the flat tire, have the authorized dealer inspect the TPMS sensor for
damage.
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Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
• Comfort and noise
• Ground clearance and parking at curbs
• Winter weather driving capability
• Wet weather driving capability
3. Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel, do not:
• Exceed 70 mph (113 km/h)
• Use more than one dissimilar spare tire/wheel at a time
• Use commercial car washing equipment
• Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
• Handling, stability and braking performance
• Comfort and noise
• Ground clearance and parking at curbs
• Winter weather driving capability
• Wet weather driving capability
• All-Wheel driving capability (if applicable)
• Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
• Towing a trailer
• Driving vehicles equipped with a camper body
• Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
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1. Place tire on end with valvestem facing rearward, away
from vehicle.
2. Place tether into bolt holes in wheel and attach lug nut using
lug wrench.
3. Lay the tire on the ground with the valve stem facing down. If your vehicle is equipped with aluminum wheels, remove the wheel
ornament.
4. Slide the wheel partially under the vehicle and install the retainer through the center of the wheel.
5. Turn the jack handle clockwise until the tire is raised to its original position underneath the vehicle. The effort to turn the jack handle
increases significantly as the tire contacts the frame. The spare tire
carrier will ratchet when the tire is in the fully stowed position. The
spare tire carrier has a built-in ratchet feature that will not allow you
to overtighten. If the spare tire carrier ratchets with very little effort,
take the vehicle to your authorized dealer for assistance at your
earliest convenience. If your vehicle is equipped with a trailer
hitch, guide the tire with one hand; keep the rear of the tire
tilted down until the tire clears the bumper.
6. Check that the tire lies flat against the frame assembly. Push against the tire to make sure it is tightly seated under the vehicle. Loosen
and retighten, if necessary. Failure to properly stow the spare tire
may result in failure of the winch cable and loss of the spare tire.
(Make sure that the tire does not contact the bumper.)
7. Repeat this tightness check procedure (every six months, per scheduled maintenance information), when servicing the spare
tire pressure or at any time that the spare tire is disturbed through
service of other components.
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JUMP STARTING THE HIGH VOLTAGE BATTERY
Your vehicle has two separate jump starting procedures; the following
procedure is for the cargo area high voltage battery only. Refer to the
Jump starting your vehicle (Low voltage [underhood] battery only)
section in this chapter for information on jump starting the low voltage
(underhood) battery.WARNING: The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING: The high voltage battery contains potassium
hydroxide (a strong alkaline electrolyte) which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your vehicle. This vehicle does not
have push-start capability.
If you attempt to start your vehicle and the engine cranks but does not
start, the high voltage battery may need to be jump started.
The Service Soon (yellow wrench)
light in the instrument cluster may
also be illuminated and the message
center may display a message.
To jump start the high voltage
battery, turn the ignition to OFF,
open the access panel on the end of
the driver side instrument panel and
press the jump start button
momentarily. After pressing the
button, you should wait eight
minutes before attempting to start
the engine, otherwise the high
voltage battery may not receive
sufficient charge to start the engine.
The high voltage battery will use voltage from the low voltage
(underhood) battery to charge itself.
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Mazda Motor
Corporation has not approved a slingbelt towing procedure.
On FWD vehicles, if your vehicle is to be towed from the front, ensure
proper wheel lift equipment is used to raise the front wheels off the
ground. The rear wheels can be left on the ground when towed in this
fashion.
If your vehicle is to be towed from the rear using wheel lift equipment, it
isrequired that the front wheels (drive wheels) be placed on a dolly to
prevent damage to the automatic transaxle.
On 4WD vehicles, it is requiredthat your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground to
prevent damage to the automatic transaxle, 4WD system or vehicle.
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CUSTOMER ASSISTANCE (U.S.A. MAINLAND AND HAWAII)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Authorized
Mazda Dealer personnel, we recommend that you take the following
steps:
STEP 1: Contact Your Authorized Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
authorized dealer or the OWNER.
STEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting
your authorized dealer management, you can reach Mazda North
American Operations by one of the following ways:
Log on at: www.mazdaUSA.com.
Answers to many questions, including how to locate or contact a local
Authorized Mazda Dealership in the U.S., can be found here.
By email at: www.mazdaUSA.com (Click on CONTACT US at the bottom
of the home page).
By phone at: 1 (800) 222-5500
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618–2922
P.O. Box 19734
Irvine, CA 92623–9734
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Whatever way you contact us, please help us to serve you more
efficiently and effectively by providing the following information:1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver’s side corner of the dash)
4. Purchase date and current mileage
5. Your authorized dealer’s name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
CUSTOMER ASSISTANCE (CANADA)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
In our experience, any questions, problems or complaints regarding the
operation of your Mazda or any other general service transactions are
most effectively resolved by your authorized dealer. If the cause of your
dissatisfaction cannot adequately be addressed by normal authorized
dealer procedures, we recommend that you take the following steps:
STEP 1: Contact Your Authorized Mazda Dealer
Discuss the matter with a member of authorized dealer management. If
the Service Manager has already reviewed your concerns, contact the
owner of the authorized dealer or its General Manager.
STEP 2: Call the Mazda Regional Office
If you feel that you still require assistance, ask the authorized dealer
Service Manager to arrange for you to meet the local Mazda Service
Representative. If more expedient, contact Mazda Canada Inc. Regional
Office nearest you for such arrangements.
STEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations
Department, Mazda Canada Inc., 55 Vogell Road, Richmond Hill, Ontario
L4B 3K5 Canada TEL: 1 (800) 263–4680.
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Provide the Department with the following information:1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to Vehicle identification
label in the Maintenance and Specifications chapter of this manual
for the location of the VIN.
4. Purchase date.
5. Present odometer reading.
6. Your authorized dealer’s name and location
7. The nature of your problem and/or cause of dissatisfaction.
The Department, in cooperation with the local Mazda Service
Representative, will review the case to determine if everything possible
has been done to ensure your satisfaction.
Please recognize that the resolution of service problems in most cases
requires the use of your authorized dealer’s service facilities, personnel
and equipment. We urge you to follow the above three steps in sequence
therefore for most effective results.
Mediation/Arbitration Program
Occasionally a customer concern cannot be resolved through Mazda’s
Customer Satisfaction Program. If after exhausting procedures in this
manual, your concern is still not resolved, you have another option.
Mazda Canada Inc. participates in an arbitration program administered
by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). CAMVAP will
advise you about how your concern may be reviewed and resolved by an
independent third party through binding arbitration.
Your complete satisfaction is the goal of Mazda Canada Inc. and our
authorized dealers. Mazda’s participation in CAMVAP makes a valuable
contribution to our achieving that goal. There is no charge for using
CAMVAP. CAMVAP results are fast, fair and final as the award is binding
on both you and Mazda Canada Inc.
Canadian Motor Vehicle Arbitration Plan (CAMVAP)
For vehicles delivered to authorized Canadian dealerships. If a specific
item of concern arises, where a solution cannot be reached between an
owner, Mazda, and/or one of it’s authorized dealers (that all parties
cannot agree upon), the owner may wish to use the services offered by
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
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CAMVAP uses the services of Provincial Administrators to assist
consumers in scheduling and preparing for their arbitration hearings.
However, before you can proceed with CAMVAP you must follow your
Mazda dispute resolution process as outlined previously.
CAMVAP is fully implemented in all provinces and territories. Consumers
wishing to obtain further information about the Program can obtain an
information booklet from their authorized dealer, the Provincial
Administrator at 1 (800) 207-0685, or by contacting the Canadian Motor
Vehicle Arbitration Office At:
235 Yorkland Boulevard, Suite 407
North York, Ontario
M2J 4Y8
http://camvap.ca
Regional Offices
Regional OfficesAreas Covered
Mazda Canada Inc. Western Region
8171 Ackroyd Road Suite 2000
Richmond, B.C. V6X 3K1
(604) 303–5670 Alberta,
British Columbia, Manitoba,
Saskatchewan, Yukon
Mazda Canada Inc. Central Region
55 Vogell Road
Richmond Hill, Ontario. L4B 3K5
1 (800) 263–4680 Ontario
Mazda Canada Inc.
Quebec Region/Atlantic Region 6111 Route TransCanadienne
Pointe Claire, Quebec H9R 5A5
(514) 694–6390 Quebec,
New Brunswick, Nova Scotia,
Prince Edward Island, Newfoundland
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CUSTOMER ASSISTANCE (PUERTO RICO & VIRGIN ISLANDS)
Your complete and permanent satisfaction is our business. That is why all
Authorized Mazda Dealers have the knowledge and the tools to keep
your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Authorized
Mazda Dealer personnel, we recommend that you take the following
steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
authorized dealer or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please
contact your area’s Mazda representative (Indicated on the next page).
Please help us by providing the following information:1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver’s side corner of the dash)
4. Purchase date and current mileage
5. Your authorized dealer’s name and location
6. Your question(s)
If you would like to write a letter, please address it to the following,
Attn: Customer Assistance
Plaza Motors Corp.
Mazda de Puerto Rico
P.O. Box 362722
San Juan, Puerto Rico
00936–2722
Tel: (787) 788–9300
This way, we can be sure to respond to you as efficiently as possible.
That is our goal.
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
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