warning MERCEDES-BENZ A CLASS 2012 Owners Manual

Useful information
i This Owner's Manual describes all mod-
els,
series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Engine compartment
Bonnet
Important safety notes G
WARNING
An unlocked bonnet may open while driving
and
block your view. There is a risk of an acci-
dent.
Never unlock the bonnet while driving. G
WARNING
When being opened and closed, the bonnet
may suddenly fall into the closed position.
There

is a risk of injury to persons in the range
of movement of the bonnet.
Open and close the bonnet only when nobody
is in the range of movement. G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the following compo-
nents. G
WARNING
If you open the bonnet while the engine is
overheating or while there is a fire in the engine compartment, you could come into
contact with hot gases or other leaking
service products. There is a danger of injury.
Allow an overheating engine to cool down
before

opening the bonnet. If there is a fire in
the engine compartment, leave the bonnet
closed and notify the fire brigade. G
WARNING
There are parts in the engine compartment
that
move. Certain components may continue
to run even if the ignition is switched off or
may suddenly start again, e.g. the radiator
fan. There is a danger of injury.
If you need to access the engine compart-
ment:
R switch off the ignition
R never enter the danger area of moving com-
ponents, e.g. the rotation area of the fan
R keep items of clothing away from moving
parts G
WARNING
The ignition system and the fuel injection sys-
tem operate with a high voltage. If you touch
the live components, you could receive an
electric shock. There is a danger of injury.
Never touch components of the ignition sys-
tem or the fuel injection system when the
ignition is switched on.
Active bonnet (pedestrian protection) Operating principle
!
Once

triggered, an active bonnet must be
reset at a qualified specialist workshop,
e.g. a Mercedes-Benz Service Centre. The
active bonnet function will then be availa-
ble again. The additional pedestrian pro-
tection provided by the active bonnet will
then be restored.
The active bonnet is only available in certain
countries.
The active bonnet can reduce the risk of injury
to pedestrians in certain accident situations. 284
Engine compartment
Maintenance and care

Raising the active bonnet increases the clear-
ance
to hard components, such as the engine.
If the active bonnet has been triggered, it is
raised at the rear in the area around the hinge
by approximately 60 mm.
For the drive to the workshop, reset the trig-
gered active bonnet yourself. If the active
bonnet has been triggered, pedestrian pro-
tection may be limited.
Resetting G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the following compo-
nents. X
With your hand flat, push down active bon-
net : in the area around the hinges on
both

sides (arrows) until you feel it engage.
If you can raise the active bonnet slightly in
the
area around the hinges, it is not engaged
correctly. Repeat the step.
If the bonnet can then still be raised, drive
directly to a qualified specialist workshop. Do
not drive faster than 100 km/h. Opening the bonnet G
WARNING
When the bonnet is open, and the windscreen
wipers are set in motion, you can be injured
by the wiper linkage. There is a risk of injury.
Always switch off the windscreen wipers and
the ignition before opening the bonnet.
! Make

sure that the windscreen wipers are
not folded away from the windscreen. Oth-
erwise, you could damage the windscreen
wipers or the bonnet. X
Make sure that the windscreen wipers are
switched off.
X Pull release lever : on the bonnet.
The bonnet is released. X
Reach into the gap between the bonnet and
the radiator trim and press bonnet catch
lever ; to the left.
X Raise the bonnet. Engine compartment
285
Maintenance and care Z

Checking the oil level using the oil dip-
stick
Example: vehicles with a petrol engine
Vehicles with a diesel engine (apart from the A 180
CDI
BlueEFFICIENCY model with manual transmis-
sion) A 180 CDI BlueEFFICIENCY, manual transmission
X
All models apart from the A 180 CDI
BlueEFFICIENCY model with manual
transmission: pull out oil dipstick :.
X A 180 CDI BlueEFFICIENCY model with
manual transmission: undo the oil filler
cap

and pull it out together with integrated
oil dipstick :. X
Wipe off oil dipstick :.
X Slowly slide oil dipstick : into the guide
tube to the stop, and take it out again.
If the level is between MIN mark = and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark
=

or below, top up with 1.0 litre of engine
oil.
Adding engine oil G
WARNING
If engine oil comes into contact with hot com-
ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil does not spill out
over the filler neck. Allow the engine to cool
down and thoroughly clean the components
that have come into contact with engine oil
before you start the engine. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service

system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage Engine compartment
287
Maintenance and care Z

to the engine or to the catalytic converter.
Have excess engine oil siphoned off.
Example: engine oil filler cap
X
Turn cap : anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark
on the oil dipstick, top up with 1.0 litre of
engine oil.
X Replace cap : on the filler neck and turn
clockwise.
Make
sure that the cap locks securely into
place.
X Check the oil level again with the oil dip-
stick ( Y page 287).
For further information on engine oil, see
(Y page 343). Checking and adding other service
products
Checking the coolant level G
WARNING
The engine cooling system is under pressure,
particularly if the engine is warm. You could
be scalded by hot coolant spraying out when
opening the cap. There is a danger of injury.
Allow the engine to cool before opening the
cap. Wear gloves and protective eyewear
when

opening. Slowly turn the cap half a turn
to allow pressure to escape.
! The coolant level must only be checked
and corrected when the engine has cooled
down (coolant temperature under 40 †). Checking the coolant level when the cool-
ant temperature is over 40 † can lead to
damage to the engine or engine cooling
system.
Example
X
Park the vehicle on a level surface.
Only check the coolant level if the vehicle
is on a level surface and the engine has
cooled down.
X Turn the key to position 2 in the ignition
lock (Y page 143).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
40 †.
X Turn the key to position 0 (Y page 143) in
the ignition lock.
X Slowly turn cap : half a turn anti-clock-
wise to allow excess pressure to escape.
X Turn cap : further anti-clockwise and
remove it.
If the coolant is at the level of marker bar
= in the filler neck when cold, there is
enough coolant in coolant expansion
tank ;.
X If necessary, top up with coolant that has
been tested and approved by Mercedes-
Benz.
X Replace cap :
and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 344). 288
Engine compartment
Maintenance and care

Topping up the windscreen washer sys-
tem/headlamp cleaning system
G
WARNING
Windscreen washer concentrate is highly
flammable. If it comes into contact with hot
engine components or the exhaust system it
could ignite. There is a risk of fire and injury.
Make sure that no windscreen washer con-
centrate is spilled next to the filler neck. Example
X
To open: pull cap : upwards by the tab.
X Top up with the premixed washer fluid.
X To close: press cap : onto the filler neck
until it engages.
The washer fluid reservoir is used for both the
windscreen
washer system and the headlamp
cleaning system.
The recommended minimum amount when
topping up is 1 litre. If the water level drops
below this, a message appears in the multi-
function display prompting you to refill the
washer fluid ( Y page 256).
Further information on windscreen washer
fluid/antifreeze ( Y page 345).Service
ASSYST PLUS
Service messages The ASSYST PLUS service interval display
informs you of the next service due date. Information on the type of service and service
intervals (see separate Service Booklet).
You can obtain further information from any
Mercedes-Benz Service Centre.
i
The

ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level ( Y page 286).
The multifunction display shows a service
message for a few seconds, e.g.:
R Next service A in .. days
R Service A due
R Service A overdue by .. days
Depending on the operating conditions of the
vehicle, the remaining time or distance until
the next service due date is displayed.
The letter indicates which service is due. A
stands for a minor service and B for a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed.
If you notify a qualified specialist workshop of
this display, you will receive a statement on
the associated costs.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:
X Note down the service due date displayed
in the multifunction display before discon-
necting the battery.
or
X After reconnecting the battery, subtract
the

battery disconnection periods from the
service date shown on the display.
Hiding a service message X
Press % or a. Service
289
Maintenance and care Z

Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended
and approved by Mercedes-Benz.Care of the exterior
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle
has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while

paying attention to the traffic conditions
in order to restore full braking efficiency.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
! Make sure that the automatic transmis-
sion is in position N when washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed/
airflow control is turned to position 0).
R the windscreen wiper switch is at posi-
tion 0.
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash. After using an automatic car wash, wipe off
wax from the windscreen and the wiper
blades. This will prevent smears and reduce
wiping

noises caused by residue on the wind-
screen.
Washing by hand In some countries, washing by hand is only
allowed at wash bays that are specially
designed for this purpose. Observe the legal
requirements for each individual country.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet of circular-jet nozzles (dirt grind-
ers) can cause damage not visible from the
outside

to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam-
aged tyres or chassis components replaced
immediately.
! Always maintain a distance of at least
30 cm between the vehicle and the high- Care
291
Maintenance and care Z

Observe these notes if your vehicle has a
clear matt finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light-alloy wheels
with a clear matt finish.
i
The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use
only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades,

you could become trapped. There is a
danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen or
wiper blades.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away. This
can lead to corrosion damage and damage
to electronic components.
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz. Cleaning the wiper blades G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades,

you could become trapped. There is a
danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen or
wiper blades.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Clean the wiper blades carefully using a
damp cloth.
X Fold the windscreen wipers back again
before switching on the ignition.
! Hold
the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths

could scratch or damage the plastic
lenses of the exterior lighting.
X Clean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths. Care
293
Maintenance and care Z

X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i Maintenance of the ball coupling and
trailer tow hitch can also be performed at
a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available
household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth. Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents
can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents
containing solvents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather

care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments !
Do
not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface. Care
295
Maintenance and care Z

X
Wipe the wooden trim and trim elements
with a damp, lint-free cloth, e.g. a microfi-
bre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
!
Do
not use microfibre cloths to clean gen-
uine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
i Note that regular care is essential to
make sure that the appearance and com-
fort of the covers are retained over time.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
R Differences in the texture
R Signs of stretching and marking
R Slight nuances of colour
These are characteristics of leather and not
material defects.
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a quali-
fied specialist workshop. Seat covers of other materials
!
Observe the following when cleaning:
R Clean

artificial leather covers with a cloth
moistened with a solution containing
1% detergent (e.g. washing-up liquid).
R Clean cloth covers with a microfibre
cloth moistened with a solution contain-
ing 1% detergent (e.g. washing-up liquid).
Rub carefully, and always wipe entire
seat sections to avoid leaving visible
lines. Leave the seat to dry afterwards.
Cleaning results depend on the type of
dirt and how long it has been there.
R Clean Alcantara® covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
Cleaning the seat belts G
WARNING
Seat belts may be severely weakened if
bleached or coloured. This may lead to the
seat

belts, for example, tearing or failing in an
accident. There is an increased risk of injury,
possibly even fatal.
Never bleach or colour seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
at temperatures above 80 † or in direct
sunlight.
X Use clean, lukewarm water and soap solu-
tion.
Cleaning the roof lining and carpets X
Roof lining: if it is very dirty, use a soft
brush or a cleaning agent recommended
and approved by Mercedes-Benz.
X Carpets: use the carpet and textile clean-
ing
agents recommended and approved by
Mercedes-Benz. 296
Care
Maintenance and care

Useful information
i This Owner's Manual describes all mod-
els,
series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Where will I find...?
Warning triangle
Removing/replacing the warning trian-
gle X
To remove: open the tailgate.
X Swing the luggage compartment floor
upwards

(Y page 274).
X To loosen warning triangle :, push back
the retainers on the bracket.
X Remove warning triangle : from the
bracket.
X To replace:
place warning triangle : back
into the bracket and push down to secure. Setting up the warning triangle
X
Fold feet = down and out to the side.
X Fold side reflectors ; upwards to form a
triangle and lock them at the top using
press stud :. First-aid kit
X
Open the tailgate.
X To open the stowage compartment:
turn
rotary knob : anti-clockwise and fold
down cover ;. 298
Where will I find...?
Breakdown assistance