ESP MERCEDES-BENZ A-CLASS HATCHBACK 2012 Owners Manual

Cleaning the mirror turn signal
!
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals in the exterior mirror housing using
a wet sponge and a mild cleaning agent,
e.g. Mercedes-Benz car shampoo or clean-
ing cloths.
Cleaning the sensors !
If you clean the sensors with a high-pres-
sure cleaner, make sure that you keep a
distance of at least 30 cm between the
vehicle and the high-pressure cleaner noz-
zle. Information about the correct distance is available from the equipment manufac-
turer. X
Clean sensors :of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the reversing camera !
Do not clean the camera lens and the area
around the reversing camera with a high-
pressure cleaner. X
Use clear water and a soft cloth to clean
camera lens :.
Cleaning the exhaust tail pipes Impurities combined with the effects of road
grit and corrosive environmental factors may cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win-
ter and after washing.
! Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
X Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
! AMG vehicles with black exhaust pipes:
do not use chrome polish to polish black
chromed screens. They will otherwise lose
their silky black shine. Rub the screen using
a lightly oiled cloth after every car wash.
Commercially available engine oils, WD 40
or Ballistol are suitable oils.
Cleaning the trailer tow hitch H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents.
! Observe the note on care provided by the
trailer manufacturer. 294
CareMaintenance and care

You must not exceed a maximum speed of
80 km/h.
i When replacing one or all tyres, make
sure that you use only:
R the tyre size specified for the vehicle and
R tyre(s) marked "MOExtended"
If a tyre has gone flat and cannot be
replaced with an MOExtended tyre, a
standard tyre may be used as a temporary
measure. Make sure that you use the
proper size and type (summer or winter
tyre).
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It
is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat
characteristics, e.g. winter tyres. A TIREFIT
kit can be obtained from a qualified spe-
cialist workshop.
Important safety notes G
WARNING
When driving in emergency mode, the driving characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving manoeu-
vres, and driving over obstacles (kerbs, pot-
holes, off-road). This applies in particular to a laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
faulty tyre must be replaced. TIREFIT kit
Important safety notes G
WARNING
In the following situations, the tyre sealant is
unable to provide sufficient breakdown assis- tance, as it is unable to seal the tyre properly:
R there are cuts or punctures in the tyre
larger than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tyre pressures
or on a flat tyre.
There is a risk of accident.
Do not drive any further. Contact a qualified
specialist workshop. G
WARNING
The tyre sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not inhale TIREFIT fumes. Keep tyre sealant away
from children. There is a risk of injury.
If you come into contact with the tyre sealant,
observe the following:
R Rinse off the tyre sealant from your skin
immediately with water.
R If the tyre sealant comes into contact with
your eyes, immediately rinse them thor-
oughly with clean water.
R If tyre sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
R Immediately change out of clothing which
has come into contact with tyre sealant.
R If an allergic reaction occurs, seek medical
attention immediately.
Using the TIREFIT kit TIREFIT is a tyre sealant.
You can use TIREFIT to seal punctures of up to
4 mm, particularly those in the tyre tread. You Flat tyre
301Breakdown assistance Z

X
Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi) (see the fuel filler
flap for values).
X To increase the tyre pressure: switch on
the tyre inflation compressor. X
To reduce the tyre pressure: depress
pressure release button :next to pres-
sure gauge ;. X
To remove the tyre sealant bottle from the
tyre inflation compressor, press together
the locking tabs on the yellow cap.
X Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filler hose stays on the tyre sealant
bottle.
X Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Drive to the nearest qualified specialist
workshop and have the tyre changed there. X
Have the tyre sealant bottle and the filler
hose replaced as soon as possible at a
qualified specialist workshop.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist work-
shop. Battery (vehicle)
Important safety notes
Work on the battery, e.g. removing or instal-
ling, requires specialist knowledge and the
use of special tools. Therefore, always have
work on the battery carried out at a qualified specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can, for example, lead to a short circuit and
damage your vehicle's electronic system. This can disrupt driving safety systems such as
ABS (anti-lock braking system) or ESP ®
(Elec-
tronic Stability Program).
R If ABS malfunctions, the wheels can lock
during braking. This limits the steerability of
the vehicle when braking and the braking
distance may increase. There is a risk of
accident.
R If ESP ®
malfunctions, the vehicle will not be
stabilised if it starts to skid or a wheel starts
to spin. There is a risk of accident.
You should therefore have all work involving
the battery carried out at a qualified specialist workshop. G
WARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle body to remove any existing electrostatic
build-up. 304
Battery (vehicle)Breakdown assistance

The highly flammable gas mixture is formed
when charging the battery or jump-starting
the vehicle.
Always make sure that neither you nor the
battery is electrostatically charged. Electro-
static charge is caused, for example, by:
R wearing synthetic clothing
R the friction of clothing on the seat
R pulling or sliding the battery over carpets or
other synthetic materials
R rubbing the battery with a cloth G
WARNING
During the charging process, a battery produ- ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and dis-
connecting the jump leads.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with water and seek medical attention. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Service
Booklet or contact a qualified specialist
workshop for more information.
! Always have work on the battery carried
out at a qualified specialist workshop.
Should it, in exceptional circumstances, be
absolutely necessary to disconnect the bat-
tery yourself, please observe the following:
R switch off the engine and remove the
key. Check that all the indicator lamps in the instrument cluster are off. Otherwise,
you may damage electronic components such as the alternator, for example.
R first, disconnect the negative terminal
clamp, followed by the positive terminal
clamp. Never swap the terminal clamps.
The vehicle electronics may otherwise be
damaged.
R on vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be fitted securely dur- ing operation. Battery (vehicle)
305Breakdown assistance Z

ing the vehicle or charging the battery, gases
can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a maxi-
mum charging voltage of 14.8 V.
! Only charge the battery using the jump-
start connection point.
The jump-starting connection point is in the
engine compartment (Y page 308).
X Open the bonnet (Y page 285).
X Connect the battery charger to the positive
terminal and earth point in the same order
as when connecting the donor battery in
the jump-starting procedure (Y page 308).
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case
you may neither jump-start the vehicle nor
charge the battery. The service life of a bat-
tery that has been thawed could be reduced. The starting characteristics may be impaired,
especially at low temperatures. Have the
thawed battery checked at a qualified spe-
cialist workshop.
Only charge the installed battery with a bat-
tery charger which has been tested and
approved by Mercedes-Benz. A battery
charger unit specially adapted for Mercedes- Benz vehicles and tested and approved by
Mercedes-Benz is available as an accessory.
It permits the charging of the battery in its
installed position. Contact a Mercedes-Benz
Service Centre for information and availabil-
ity. Read the battery charger's operating
instructions before charging the battery. Battery (vehicle)
307Breakdown assistance Z

characteristics may be impaired, especially at low temperatures. Have the thawed battery
checked at a qualified specialist workshop.
Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged, the engine can be jump-started from another vehicle or from a second battery using jump
leads. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
R Vehicles with a petrol engine: only jump-start the vehicle when the engine and exhaust
system are cold.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R Jump-starting may only be performed from batteries with a nominal voltage of 12 V.
R Only use jump leads that have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the empty battery a little.
R Make sure that the two vehicles do not touch.
Make sure that:
R the jump leads are not damaged.
R bare parts of the terminal clamp do not come into contact with other metal parts while the
jump leads are connected to the battery.
R the jump leads cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Manual transmission: shift into neutral.
X Automatic transmission: shift the transmission to position P.
X Turn the key to position 0in the ignition lock and remove it.
X Switch off all electrical consumers (e.g. radio, blower, etc.).
X Open the bonnet (Y page 285). Jump-starting
309Breakdown assistance Z

Vehicles with a TIREFIT kit: the towing eye
is located under the tyre inflation compres-
sor.
X Press the mark on cover :inwards in the
direction of the arrow.
X Remove cover :from the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Vehicles with a trailer tow hitch do not have a bracket for the screw-in towing eye at the
back. If you intend to use the vehicle for tow- ing, fold out the ball coupling (Y page 203)
and secure the towbar to it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the stowage well
under the luggage compartment floor
(Y page 299).
X Vehicles with a TIREFIT kit: replace the tyre
inflation compressor. Towing the vehicle with the front axle
raised
Only vehicles without 4MATIC can be
towed with the front axle raised.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise, the transmission may be damaged.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa-
ded up and transported.
! The ignition must be switched off if you
are towing the vehicle with the front axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed. X
Vehicles with manual transmission:
depress the clutch pedal fully and shift to
neutral.
or
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
X Release the brake pedal.
X Release the electric parking brake.
X Deactivate automatic locking (Y page 223).
X Switch on the hazard warning lamps
(Y page 108).
X Turn the key in the ignition lock to position
0 and leave the key in the ignition lock.
When towing your vehicle with the front axle
raised, it is important that you observe the
safety instructions (Y page 310). Towing the vehicle with both axles on
the ground G
WARNING
The power assistance for the steering and the brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly.
i In order to signal a change of direction
when towing with the hazard warning lamps switched on, use the combination switch asusual. In this case, only the turn signals for
the desired direction flash. When you reset
the combination switch, the hazard warn-
ing lamps start flashing again. 312
Towing and tow-startingBreakdown assistance

R
Run in new tyres at moderate speeds for
the first 100 km. They only reach their full
performance after this distance.
R Do not drive with tyres which have too little
tread depth. This otherwise significantly
reduces the traction on wet roads (aqua-
planing).
R Replace the tyres after six years at the lat-
est, regardless of wear.
Observe the notes on the emergency spare
wheel (Y page 332). MOExtended tyres (tyres with run-flat
characteristics)
With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres.
MOExtended tyres may only be used in con-
junction with an active tyre pressure loss
warning system and only on wheels specifi-
cally tested by Mercedes-Benz.
Notes on driving with MOExtended tyres with
a flat tyre (Y page 300).
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It
is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat
characteristics, e.g. winter tyres. A TIREFIT
kit can be obtained from a qualified spe-
cialist workshop. Winter operation
General notes
Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (Y page 324). Driving with summer tyres
At temperatures below +7 †, summer tyres
lose elasticity and therefore traction and
braking power. Change the tyres on your vehi- cle to M+S tyres. Using summer tyres at very
cold temperatures could cause tears to form, thereby damaging the tyres permanently.
Mercedes-Benz cannot accept responsibility
for this type of damage. M+S tyres
G
WARNING
M+ Styres with a tyre tread depth of less than
4 mm are not suitable for use in winter as they
do not provide sufficient traction. There is a
risk of accident.
M+S tyres with a tread depth of less than
4 mm must be replaced.
At temperatures below +7 †, use winter tyres or all-season tyres. Both types of tyre are
identified by the M+S marking.
Only winter tyres bearing the isnowflake
symbol in addition to the M+S marking pro-
vide the best possible grip in wintry road con- ditions. Only these tyres will allow driving
safety systems such as ABS and ESP ®
to
function optimally in winter. These tyres have
been developed specifically for driving in
snow.
Use M+S tyres of the same make and tread on
all wheels to maintain safe handling charac-
teristics.
Always observe the maximum permissible
speed specified for the M+S tyres you have
fitted.
If you fit M+S tyres that have a lower maxi-
mum permissible speed than that of the vehi-
cle, affix an appropriate warning sign in the
driver's field of vision. This can be obtained at a qualified specialist workshop.
Under these circumstances, you should also
restrict the maximum speed of the vehicle
using permanent SPEEDTRONIC so that it 320
Winter operationWheels and ty
res

does not exceed the maximum permissible
speed for the M+S tyres(Y page 172).
When you have fitted the M+S tyres:
X Check the tyre pressures (Y page 321).
X Restart the tyre pressure loss warning sys-
tem (Y page 323).
For more information on driving with the
emergency spare wheel, see (Y page 332).Snow chains
G
WARNING
If snow chains are fitted to the rear wheels,
they may scrape against the vehicle body or
chassis components. This could cause dam-
age to the vehicle or the tyres. There is a risk of an accident.
To avoid hazardous situations:
R never fit snow chains on the rear wheels
R always fit snow chains in pairs to the front
wheels.
! Vehicles with steel wheels:
if you fit
snow chains on steel wheels, you may dam-
age the hub caps. Remove the hub caps
from the relevant wheels before fitting the
snow chains.
For safety reasons, Mercedes-Benz recom-
mends that you only use snow chains that
have been specially approved for your vehicle by Mercedes-Benz, or that are of a corre-
sponding standard of quality.
If you intend to fit snow chains, please bear
the following points in mind:
R snow chains cannot be fitted to all wheel-
tyre combinations. Permissible wheel-tyre
combinations (Y page 329).
R only use snow chains when the road sur-
face is completely snow-covered. Remove
the snow chains as soon as possible when
you come to a road that is not snow-cov-
ered. R
local regulations may restrict the use of
snow chains. Observe the appropriate reg-
ulations if you wish to fit snow chains.
R do not exceed the maximum permissible
speed of 50 km/h.
R when snow chains are fitted, never use
Active Parking Assist (Y page 186).
i You may wish to deactivate
ESP ®
(Y page 65) when pulling away with
snow chains fitted. This way you can allow
the wheels to spin in a controlled manner,
achieving an increased driving force (cut-
ting action).
Information about driving with an emergency spare wheel (Y page 332). Tyre pressure
Tyre pressure specifications
G
WARNING
Tyres with too low or too high tyre pressure
contain the following hazards:
R they can burst, in particular if the vehicle is
heavily laden or when driven at high
speeds.
R the tyres can wear excessively and/or
unevenly, which can severely impair tyre
traction.
R the driving, steering and braking character-
istics may be severely impaired.
There is a risk of accident.
Follow recommended tyre inflation pressures
and check the pressure of all the tyres includ- ing the spare wheel:
R at least every two weeks
R if the load changes
R before beginning a long journey
R for changed operating conditions, e.g. off-
road driving
If necessary, correct the tyre pressure. Tyre pressure
321Wheels and tyres Z

i
The tyre pressure values given for low
loads are minimum values which offer you
good ride comfort characteristics.
However, you can also use the values given for higher loads. These are permissible andwill not adversely affect the running of the
vehicle. Tyre pressure loss warning system
Important safety notes While the vehicle is in motion, the tyre pres-
sure loss warning system monitors the set
tyre pressure using the rotational speed of
the wheels. This enables the system to detect
significant pressure loss in a tyre. If the speed of rotation of a wheel changes as a result of a
loss of pressure, a corresponding warning
message will appear in the multifunction dis- play.
The tyre pressure warning system does not
warn you of an incorrectly set tyre pressure.
Observe the notes on the recommended tyre pressure (Y page 321).
The tyre pressure loss warning system does
not replace the need to regularly check your
vehicle's tyre pressures, since an even loss of pressure on several tyres at the same time
cannot be detected by the tyre pressure loss
warning system.
The tyre pressure monitor is not able to warn you of a sudden loss of pressure, e.g. if the
tyre is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering manoeuvres.
The function of the tyre pressure loss warning
system is limited or delayed if:
R snow chains are fitted to your vehicle's
tyres.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration). R
you are towing a very heavy or large trailer.
R you are driving with a heavy load (in the
vehicle or on the roof).
Restarting the tyre pressure loss warn-
ing system Restart the tyre pressure loss warning system
if you have:
R changed the tyre pressure
R changed the wheels or tyres
R fitted new wheels or tyres
X Before restarting, make sure that the tyre
pressures are set properly on all four tyres
for the respective operating conditions.
The recommended tyre pressures can be
found in the table on the fuel filler flap.
The tyre pressure loss warning system can only give reliable warnings if you have set
the correct tyre pressure. If an incorrect
tyre pressure is set, these incorrect values
will be monitored.
X Observe the notes on tyre pressure
(Y page 321).
X Make sure that the key is in posi-
tion 2(Ypage 143) in the ignition lock.
X Press the =or; button on the steer-
ing wheel to select the Service
Service menu.
X Press the 9or: button to select
Tyre pressure
Tyre pressure.
X Press the abutton.
The Run Flat Indicator active Run Flat Indicator active
Restart
Restart with
withOK
OKmessage appears in the
multifunction display.
If you wish to confirm the restart: X Press the abutton.
The Tyre press. now OK?
Tyre press. now OK? message
appears in the multifunction display.
X Press the 9or: button to select
Yes
Yes.
X Press the abutton.
The Run Flat Indicator restarted
Run Flat Indicator restarted
message appears in the multifunction dis-
play. Tyre pressure
323Wheels and tyres Z