bonnet MERCEDES-BENZ A-CLASS HATCHBACK 2012 User Guide

The electric parking brake secures the vehicle
automatically if the HOLD function is activa-
ted and:
R the driver's door is open and the driver's
seat belt is unfastened
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function
R a system fault occurs
R the power supply is not sufficient
Vehicles with automatic transmission
If a fault occurs, then the transmission may
also be shifted into position Pautomatically.
Vehicles with manual transmission
The Brake immediately Brake immediately message can also
appear in the multifunction display.
X Immediately depress the brake pedal firmly
until the warning message in the multifunc- tion display goes out.
The HOLD function is deactivated.
A horn will sound at regular intervals if you
turn off the engine, take off your seat belt or
open the driver's door when the HOLD func-
tion is activated. The horn alerts you to the
fact that the HOLD function is still activated.
If you attempt to lock the vehicle, the tone
becomes louder. The vehicle cannot be
locked until you have deactivated the HOLD
function.
i Once you have switched off the engine,
you cannot restart it until you have deacti-
vated the HOLD function. RACE START
Important safety notes RACE START enables optimum acceleration
from a standing start. The precondition for
this is a suitable high-grip road surface.
Only activate RACE START on dedicated race
circuits. i
RACE START is only available in AMG vehi-
cles.
Activation conditions You can activate RACE START if:
R the doors, the bonnet and the tailgate are
closed
R the engine is running and the transmission,
traction control and engine are at operating
temperature
R SPORT handling mode is activated
(Y page 66)
R the steering wheel is in the straight-ahead
position.
R the vehicle is stationary and the brake
pedal is depressed (left foot)
R the transmission is in position D.
R drive program Mis selected (Y page 155).
Activating RACE START X
Depress the brake pedal with your left foot
and keep it depressed.
X Pull and hold both steering wheel gearshift
paddles.
X The RACE START Confirm: Paddle UP RACE START Confirm: Paddle UP
Cancel: Paddle DOWN
Cancel: Paddle DOWN message appears
in the multifunction display.
X Release both steering wheel gearshift pad-
dles.
i If the activation conditions are no longer
fulfilled, RACE START is cancelled. The
RACE START not possible See Own‐
RACE START not possible See Own‐
er's er's Manual
Manual message appears in the mul-
tifunction display.
X To cancel: pull the left steering wheel shift
paddle (Y page 156).
or
X To confirm: pull the right steering wheel
shift paddle (Y page 156).
The RACE START available Depress
RACE START available Depress
accelerator
accelerator message appears in the mul-
tifunction display. Driving systems
181Driving and parking Z

Display messages
Possible causes/consequences and
M
MSolutions ?
Coolant Stop vehi‐ Coolant Stop vehi‐
cle Switch engine cle Switch engine
off off The coolant is too hot.
A warning tone also sounds.
G WARNING
Never drive with an overheated engine. Driving when your engine is overheated can cause some fluids which may have leaked into
the engine compartment to catch fire.
Steam from an overheated engine can cause serious burns, which
can occur just by opening the bonnet.
There is a risk of injury.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 162).
X Wait until the engine has cooled down.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the display message goes out
and the coolant temperature is below 120 †. The engine may
otherwise be damaged.
X Pay attention to the coolant temperature display.
X If the temperature increases again, visit a qualified specialist
workshop immediately.
Under normal operating conditions and with the specified coolant level, the coolant temperature may rise to 120 †. # The battery is not being charged.
A warning tone also sounds.
Possible causes:
R faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK: X Visit a qualified specialist workshop immediately. 244
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Trans.
Trans.
oil
oiloverhea‐
overhea‐
ted Drive on with
ted Drive on with
care care AMG vehicles: the transmission oil has overheated.
Manual drive program
Mand the temporarily active manual drive
program are no longer available. The engine power output is
reduced.
X Allow the vehicle to cool down. 4matic currently 4matic currently
unavailable unavailable 4MATIC (permanent all-wheel drive) has overheated. The vehicle is
only driven by the front wheels.
X Drive on.
The airflow cools 4MATIC more quickly.
When the display message goes out, 4MATIC is available again and the vehicle is driven by all four wheels. 4matic inoperative
4matic inoperative 4MATIC is malfunctioning. The vehicle is only driven by the front
wheels.
X Visit a qualified specialist workshop. A The tailgate is open.
G WARNING
When the engine is running, exhaust gases can enter the vehicle
interior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. ? The bonnet is open.
A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the electric parking brake.
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a
malfunction or because it has already been triggered.
X Visit a qualified specialist workshop. C At least one door is open. A warning tone also sounds.
X Close all doors. 254
Display
messagesOn-board computer and displays

Problem
Possible causes/consequences and
M
MSolutions ?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning.
The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator may
be blocked or the electric engine radiator fan may be malfunc-
tioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 162).
X Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and top up the coolant (Y page 288).
Observe the warning notes as you do so.
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the coolant temperature is
below 120 †. The engine may otherwise be damaged.
X Drive to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. ?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning. A warning tone
also sounds.
The coolant temperature has exceeded 120 †. The airflow to the
engine radiator may be blocked or the coolant level may be too
low.
G WARNING
The engine is not being cooled sufficiently and may be damaged.
Never drive with an overheated engine. Driving when your engine is overheated can cause some fluids which may have leaked into
the engine compartment to catch fire.
Steam from an overheated engine can cause serious burns which
can occur just by opening the bonnet.
This poses a risk of injury.
X Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 162).Warning and indicator lamps in the instrument cluster
265On-board computer and displays Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Engine compartment
Bonnet
Important safety notes G
WARNING
An unlocked bonnet may open while driving
and block your view. There is a risk of an acci- dent.
Never unlock the bonnet while driving. G
WARNING
When being opened and closed, the bonnet
may suddenly fall into the closed position.
There is a risk of injury to persons in the range of movement of the bonnet.
Open and close the bonnet only when nobody
is in the range of movement. G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
If you open the bonnet while the engine is
overheating or while there is a fire in the engine compartment, you could come into
contact with hot gases or other leaking ser-
vice products. There is a danger of injury.
Allow an overheating engine to cool down
before opening the bonnet. If there is a fire in the engine compartment, leave the bonnet
closed and notify the fire brigade. G
WARNING
There are parts in the engine compartment
that move. Certain components may continue
to run even if the ignition is switched off or
may suddenly start again, e.g. the radiator
fan. There is a danger of injury.
If you need to access the engine compart-
ment:
R switch off the ignition
R never enter the danger area of moving com-
ponents, e.g. the rotation area of the fan
R keep items of clothing away from moving
parts G
WARNING
The ignition system and the fuel injection sys- tem operate with a high voltage. If you touch
the live components, you could receive an
electric shock. There is a danger of injury.
Never touch components of the ignition sys-
tem or the fuel injection system when the
ignition is switched on.
Active bonnet (pedestrian protection) Operating principle
! Once triggered, an active bonnet must be
reset at a qualified specialist workshop,
e.g. a Mercedes-Benz Service Centre. The
active bonnet function will then be availa-
ble again. The additional pedestrian pro-
tection provided by the active bonnet will
then be restored.
The active bonnet is only available in certain
countries.
The active bonnet can reduce the risk of injury to pedestrians in certain accident situations. 284
Engine compartmentMaintenance and care

Raising the active bonnet increases the clear-
ance to hard components, such as the engine.
If the active bonnet has been triggered, it is
raised at the rear in the area around the hinge by approximately 60 mm.
For the drive to the workshop, reset the trig-
gered active bonnet yourself. If the active
bonnet has been triggered, pedestrian pro-
tection may be limited.
Resetting G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. X
With your hand flat, push down active bon-
net :in the area around the hinges on
both sides (arrows) until you feel it engage.
If you can raise the active bonnet slightly in
the area around the hinges, it is not engaged correctly. Repeat the step.
If the bonnet can then still be raised, drive
directly to a qualified specialist workshop. Do
not drive faster than 100 km/h. Opening the bonnet G
WARNING
When the bonnet is open, and the windscreen wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windscreen wipers and
the ignition before opening the bonnet.
! Make sure that the windscreen wipers are
not folded away from the windscreen. Oth-
erwise, you could damage the windscreen
wipers or the bonnet. X
Make sure that the windscreen wipers are
switched off.
X Pull release lever :on the bonnet.
The bonnet is released. X
Reach into the gap between the bonnet and
the radiator trim and press bonnet catch
lever ;to the left.
X Raise the bonnet. Engine compartment
285Maintenance and care Z

X
Pull support strut ?out of bracket A.
X Lift up support strut ?and insert it into
yellow retaining clip =.
Closing the bonnet X
Raise the bonnet slightly and, at the same
time, remove support strut ?from yellow
retaining clip =.
X Swing support strut ?down and press it
into bracket Auntil it engages.
X Lower the bonnet and let it fall from a
height of approximately 20 cm.
X Check that the bonnet has engaged prop-
erly.
If the bonnet can be raised slightly, it is not
properly engaged. Do not press the bonnet closed. Open the bonnet again and close it
with a little more force. Engine oil
General notes Depending on your driving style, the vehicle
consumes up to 0.8
lof oil per 1,000 km. The
oil consumption may be higher than this when the vehicle is new or if you frequently drive at
high engine speeds.
Depending on the engine, the oil dipstick may be installed at a different location. When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement. 286
Engine compartmentMaintenance and care

Observe these notes if your vehicle has a
clear matt finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light-alloy wheels
with a clear matt finish.
i The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen or wiper blades.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol- vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away. This
can lead to corrosion damage and damage to electronic components.
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz. Cleaning the wiper blades G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen orwiper blades.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Clean the wiper blades carefully using a
damp cloth.
X Fold the windscreen wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the exterior lighting.
X Clean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths. Care
293Maintenance and care Z

ing the vehicle or charging the battery, gases
can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a maxi-
mum charging voltage of 14.8 V.
! Only charge the battery using the jump-
start connection point.
The jump-starting connection point is in the
engine compartment (Y page 308).
X Open the bonnet (Y page 285).
X Connect the battery charger to the positive
terminal and earth point in the same order
as when connecting the donor battery in
the jump-starting procedure (Y page 308).
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case
you may neither jump-start the vehicle nor
charge the battery. The service life of a bat-
tery that has been thawed could be reduced. The starting characteristics may be impaired,
especially at low temperatures. Have the
thawed battery checked at a qualified spe-
cialist workshop.
Only charge the installed battery with a bat-
tery charger which has been tested and
approved by Mercedes-Benz. A battery
charger unit specially adapted for Mercedes- Benz vehicles and tested and approved by
Mercedes-Benz is available as an accessory.
It permits the charging of the battery in its
installed position. Contact a Mercedes-Benz
Service Centre for information and availabil-
ity. Read the battery charger's operating
instructions before charging the battery. Battery (vehicle)
307Breakdown assistance Z

characteristics may be impaired, especially at low temperatures. Have the thawed battery
checked at a qualified specialist workshop.
Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged, the engine can be jump-started from another vehicle or from a second battery using jump
leads. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
R Vehicles with a petrol engine: only jump-start the vehicle when the engine and exhaust
system are cold.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R Jump-starting may only be performed from batteries with a nominal voltage of 12 V.
R Only use jump leads that have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the empty battery a little.
R Make sure that the two vehicles do not touch.
Make sure that:
R the jump leads are not damaged.
R bare parts of the terminal clamp do not come into contact with other metal parts while the
jump leads are connected to the battery.
R the jump leads cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Manual transmission: shift into neutral.
X Automatic transmission: shift the transmission to position P.
X Turn the key to position 0in the ignition lock and remove it.
X Switch off all electrical consumers (e.g. radio, blower, etc.).
X Open the bonnet (Y page 285). Jump-starting
309Breakdown assistance Z