towing MERCEDES-BENZ A-CLASS HATCHBACK 2012 User Guide

Useful information
............................142
Running-in notes ............................... 142
Driving ............................................... 142
Manual transmission ........................150
Automatic transmission ...................151
Refuelling ........................................... 159
Parking ............................................... 162
Driving tips ........................................ 165
Driving systems ................................ 168
Towing a trailer ................................. 201 141Driving and parking

Problem
Possible causes/consequences and
M
MSolutions Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be on and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 288). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Manual transmission
Gear lever
! Only engage gear when the clutch pedal is
depressed.
! When shifting to
5thand 6thgear, you
must press the shift lever to the right. Oth- erwise, you could shift unintentionally into
3rd or4th gear and damage the engine or
transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine
to overrev, leading to engine damage.
Do not use the clutch bite point to keep the vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is laden or towing a trailer, you must shift into gear
1, 2or3in
good time. This uses the engine's braking
effect. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly. Gear lever
k
Reverse gear
1 to6
Forward gears 150
Manual transmissionDriving and parking

Towing a trailer
Trailer towing is not permissible on the fol-
lowing models:
R
A 45 AMG 4MATIC
R Vehicles with the AMG Sports package
X Drive in the middle of the engine speed
range on uphill gradients.
X Depending on the uphill or downhill gradi-
ent, select a lower gear (Y page 166), even
if cruise control, DISTRONIC PLUS, or
SPEEDTRONIC are activated. Program selector button
General notes The program selector button allows you to
choose between drive programs with differ-
ent driving characteristics. Example: program selector button
E
Economy Comfortable, economical
driving
S
Sport Sporty driving style
M
Manual Manual gearshifting
X
Press program selector button :repeat-
edly until the letter for the desired gearshift program appears in the multifunction dis-
play.
i The automatic transmission switches to
automatic drive program Eeach time the
engine is started. i
For further information on the automatic
drive program, see (Y page 156).
AMG vehicles C
Controlled
Efficiency Comfortable, economical
driving
S
Sport Sporty driving style
M
Manual Manual gearshifting
X
Press program selector button :repeat-
edly until the letter for the desired gearshift program appears in the multifunction dis-
play.
i The automatic transmission switches to
automatic drive program Ceach time the
engine is started.
i For further information on the automatic
drive program, see (Y page 156). Automatic transmission
155Driving and parking Z

dynamic changes in the bars at the start of
a journey. During a prolonged driving time,these changes are smaller. For more
dynamic changes, perform a manual reset.
For further information on the ECO display,
see (Y page 212). Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients Change into a lower gear in good time on long
and steep downhill gradients. Take particular note of this when driving a laden vehicle and
when towing a trailer. For vehicles with auto-
matic transmission, you need to have selec-
ted manual drive program M(Ypage 156).
i This also applies if you have activated
cruise control, SPEEDTRONIC or DIS-
TRONIC PLUS.
This will use the braking effect of the engine,
so less braking will be required to prevent the
vehicle from gaining speed. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly.
i Briefly depressing the accelerator pedal
on downhill gradients while the manual
drive program Mis temporarily activated
(vehicles with automatic transmission): the
automatic transmission may switch back to the last active automatic drive program Eor
S. The automatic transmission may shift to a higher gear. This can reduce the engine's
braking effect.
Heavy and light loads G
WARNING
The braking system can overheat if you leave your foot on the brake pedal while driving.
This increases the braking distance and could
even cause the braking system to fail. There is
a risk of an accident.
Never use the brake pedal as a footrest. Do
not simultaneously depress both the brake
pedal and the accelerator pedal while driving.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If heavy demands are made on the brakes, do not park the vehicle immediately. Drive on for
a short while. This allows the airflow to cool
the brakes more quickly.
If the brakes have been used only moderately,
you should occasionally test their effective-
ness. To do this, brake more firmly from a
higher speed, paying attention to traffic con-
ditions. This improves the grip of the brakes.
Wet road surfaces If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first time. This may also occur after a car wash orafter driving through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm up
the brake discs, thereby drying them more
quickly and protecting them against corro-
sion. 166
Driving tipsDriving and parking

Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Winter operation"
section (Y page 320).
Driving with summer tyres Observe the notes in the "Winter operation"
section (Y page 320).
Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
shift the transmission to position N.
X Try to bring the vehicle under control by
using corrective steering.
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden accelera-
tion, steering and braking manoeuvres.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges. You should pay special attention to road condi-
tions when temperatures are around freezing
point.
i For more information on driving with
snow chains, see (Y page 321). Driving systems
Cruise control
Important safety notes If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account road,
weather or traffic conditions. Cruise control is only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed,
for braking in good time, and for staying in the lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed
(e.g. in heavy traffic or on winding roads).
R on smooth or slippery roads. Braking or
accelerating can cause the drive wheels to
lose traction and the vehicle could then
skid.
R when there is poor visibility, e.g. due to fog,
heavy rain or snow.
If there is a change of drivers, advise the new driver of the speed stored.
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. You must
select a lower gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. For vehi-
cles with automatic transmission, you need to have selected manual drive program
M(Y page 156). By doing so, you will make
use of the braking effect of the engine. This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can store any road speed above 30 km/h. 168
Driving systemsDriving and parking

SPEEDTRONIC
Important safety notes SPEEDTRONIC brakes automatically so that
you do not exceed the set speed. On long and steep downhill gradients, especially if the
vehicle is laden or towing a trailer, you must
select shift range 1,2or 3in good time. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly. If
you need additional braking, depress the
brake pedal repeatedly rather than continu-
ously.
If you fail to adapt your driving style, SPEED-
TRONIC can neither reduce the risk of an
accident nor override the laws of physics.
SPEEDTRONIC cannot take into account
road, weather or traffic conditions. SPEED-
TRONIC is only an aid. You are responsible for
the distance to the vehicle in front, for vehicle
speed, for braking in good time, and for stay- ing in the lane.
If there is a change of drivers, advise the new driver of the speed stored.
General notes You can set a variable or permanent limit
speed:
R variable for speed limits, e.g. in built-up
areas
R permanent for long-term speed restric-
tions, e.g. when driving with winter tyres
fitted (Y page 172)
i The speed indicated in the speedometer
may differ slightly from the limit speed
stored.
Variable SPEEDTRONIC General notes
With the cruise control lever, you can operate
cruise control or DISTRONIC PLUS and vari-
able SPEEDTRONIC. The LIM indicator lamp on the cruise control
lever indicates which system you have selec- ted:
R LIM indicator lamp off: cruise control or
DISTRONIC PLUS is selected.
R LIM indicator lamp on: variable SPEED-
TRONIC is selected.
You can use the cruise control lever to limit
the speed to any speed above 30 km/hw hile
the engine is running. :
To store the current speed or a higher
speed
; LIM indicator lamp
= To store the current speed and calling up
the last stored speed
? To store the current speed or a lower
speed
A To switch between cruise control or DIS-
TRONIC PLUS and variable SPEEDTRONIC
B To deactivate variable SPEEDTRONIC
Selecting variable SPEEDTRONIC
X Check whether LIM indicator lamp ;is on.
If it is on, variable SPEEDTRONIC is already
selected.
If it is not, press the cruise control lever in
the direction of arrow A.
LIM indicator lamp ;in the cruise control
lever lights up. Variable SPEEDTRONIC is
selected.
X Make sure that the accelerator pedal is not
depressed beyond the pressure point. Driving systems
171Driving and parking Z

Permanent SPEEDTRONIC remains active,
even if variable SPEEDTRONIC is deactivated.
You cannot exceed the stored limit speed,
even if you depress the accelerator pedal
beyond the pressure point (kickdown). DISTRONIC PLUS
Important safety notes G
WARNING
DISTRONIC PLUS does not react to:
R people or animals
R stationary obstacles on the road, e.g. stop-
ped or parked vehicles
R oncoming and crossing traffic
As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. G
WARNING
DISTRONIC PLUS cannot always clearly iden- tify other road users and complex traffic sit-
uations.
In such cases, DISTRONIC PLUS may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS. G
WARNING
DISTRONIC PLUS brakes your vehicle with up to 40% of the maximum braking force. If this
braking force is insufficient, DISTRONIC PLUS
warns you visually and audibly. There is a risk
of an accident.
In such cases, apply the brakes yourself and
try to take evasive action. !
If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow- ing or other similar situations:
R when towing the vehicle
R in the car wash
If you fail to adapt your driving style, DIS-
TRONIC PLUS can neither reduce the risk of
an accident nor override the laws of physics. DISTRONIC PLUS cannot take road and
weather conditions or traffic conditions into
account. DISTRONIC PLUS is only an aid. You
are responsible for the distance to the vehicle
in front, for vehicle speed, for braking in good time, and for staying in the lane.
Do not use DISTRONIC PLUS:
R in road and traffic conditions which do not
allow you to maintain a constant speed
(e.g. in heavy traffic or on winding roads).
R on smooth or slippery roads. Braking or
accelerating can cause the drive wheels to
lose traction and the vehicle could then
skid.
R when there is poor visibility, e.g. due to fog,
heavy rain or snow.
DISTRONIC PLUS may not detect narrow
vehicles driving in front, e.g. motorcycles, or
vehicles driving on a different line.
In particular, the detection of obstacles can
be impaired by:
R dirt on the sensors or anything else cover-
ing the sensors
R snow or heavy rain
R interference by other radar sources
R the possibility of strong radar reflections,
for example, in multi-storey car parks
If DISTRONIC PLUS no longer detects a vehi-
cle in front, it may unexpectedly accelerate to the speed stored. Driving systems
173Driving and parking Z

This speed can:
R be too high for a filter lane or a slip road
R be so high in the right lane that you pass
vehicles driving on the left
R be so high in the left lane that you pass
vehicles driving on the right
If there is a change of drivers, advise the new driver of the speed stored.
General notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. DIS-
TRONIC PLUS brakes automatically so that
the set speed is not exceeded.
You must select a lower gear in good time on long and steep downhill gradients, especially if the vehicle is laden or towing a trailer. For
this, you need to have selected manual drive
program M(Ypage 166). By doing so, you will
make use of the braking effect of the engine.
This relieves the load on the brake system and prevents the brakes from overheating and
wearing too quickly.
If a slower-moving vehicle is detected in front,
DISTRONIC PLUS brakes your vehicle. It
maintains the preset distance to the vehicle in front.
If DISTRONIC PLUS detects that there is a risk of a collision, you will be warned visually and
acoustically. Without your intervention, DIS-
TRONIC PLUS cannot prevent a collision. An
intermittent warning tone will then sound and
the distance warning lamp will light up in the instrument cluster. Brake immediately to
increase the distance to the vehicle driving in
front, or take evasive action, provided it is
safe to do so.
The radar sensor system is switched off auto- matically in the vicinity of radio telescope
facilities (Y page 350).
For DISTRONIC PLUS to assist you when driv- ing, the radar sensor system must be:
R activated (Y page 223)
R operational i
In some countries you must deactivate
the radar sensor system (Y page 223).
For further information about the radar sen- sor system; see (Y page 350).
DISTRONIC PLUS is automatically deactiva-
ted if:
R you are driving slower than 25 km/h and
there is no longer a vehicle in front or
R the vehicle ahead has not been detected
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control in the speed range between 30 km/h
and 200 km/h. If a vehicle is driving in front of
you, it operates in the speed range between
0 km/h and 200 km/h.
Do not use DISTRONIC PLUS on roads with
steep gradients.
Cruise control lever With the cruise control lever, you can operate
DISTRONIC PLUS and variable SPEED-
TRONIC.
The LIM indicator lamp on the cruise control
lever indicates which system you have selec- ted:
R LIM indicator lamp off: DISTRONIC PLUS
is selected.
R LIM indicator lamp on: variable SPEED-
TRONIC is selected. :
To store the current speed or a higher
speed
; To set the specified minimum distance
= LIM indicator lamp 174
Driving systemsDriving and parking

!
If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
Deactivate the HOLD function (Y page 180).
General notes The HOLD function can assist the driver in the
following situations:
R when pulling away, especially on steep
slopes
R when manoeuvring on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is cancelled and the HOLD function is deactivated when you depress theaccelerator pedal to pull away.
Activation conditions You can activate the HOLD function if:
R the vehicle is stationary
R the engine is running or if it has been auto-
matically switched off by the ECO start/
stop function
R the driver's door is closed or if your seat
belt is fastened
R the electric parking brake is released
R the transmission is in position D,Ror Non
vehicles with automatic transmission
R DISTRONIC PLUS is deactivated Activating the HOLD function Example: vehicles with colour multifunction display
X Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until :appears in the multifunction dis-
play.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated automati-
cally if:
R you accelerate. On vehicles with automatic
transmission: only when the transmission
is in position Dor R.
R the transmission is in position Pon vehicles
with automatic transmission.
R you depress the brake pedal again with a
certain amount of pressure until :disap-
pears from the multifunction display.
R you secure the vehicle using the electric
parking brake.
R you activate DISTRONIC PLUS.
i After a short period the vehicle is secured
by the electric parking brake, thus relieving
the service brake. 180
Driving systemsDriving and parking

i
If you do not depress the accelerator
pedal within a few seconds, RACE START is cancelled. The multifunction display shows
the RACE START cancelled
RACE START cancelled message.
X Fully depress the accelerator pedal.
The engine speed is increased.
The RACE START Release brake to RACE START Release brake to
start
start message appears in the multifunc-
tion display.
i If the brake pedal is not released after a
short while, RACE START is cancelled. The
multifunction display shows the RACE
RACE
START cancelled START cancelled message.
X Take your foot off the brake, but keep the
accelerator pedal depressed.
The vehicle pulls away at maximum accel-
eration.
The RACE RACE START
START active
active message appears
in the multifunction display.
RACE START is deactivated when the vehicle
reaches a speed of approximately 50 km/h.
Drive program Sis activated. SPORT handling
mode remains activated.
RACE START is deactivated immediately if
you release the accelerator pedal during
RACE START or if any of the activation condi-
tions are no longer fulfilled. The RACE
RACESTART
START
not possible
not possible orRACE START cancelled
RACE START cancelled
message appears in the multifunction dis-
play.
i After using it several times in short suc-
cession, RACE START will be unavailable
until a certain distance has been driven. 4MATIC (permanent all-wheel drive)
4MATIC ensures that all four wheels are per-
manently driven. Together with ESP ®
, it
improves the traction of your vehicle when-
ever a drive wheel spins due to insufficient
grip.
If you fail to adapt your driving style, 4MATIC
can neither reduce the risk of accident nor
override the laws of physics. 4MATIC cannot take account of road, weather and traffic con-
ditions. 4MATIC is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time, and for staying in the lane.
If a drive wheel spins due to insufficient grip:
R when pulling away, only depress the accel-
erator pedal as far as is necessary.
R accelerate less when driving.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz implied warranty. All
wheels must remain either on the ground or be fully raised. Observe the instructions for
towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tyres (M+S tyres), with snow
chains if necessary. PARKTRONIC
Important safety notes PARKTRONIC is only an aid. It is not a substi-
tute for your attention to the immediate sur-
roundings. The responsibility for safe
manoeuvring and parking remains with you.
Make sure that there are no persons, animals
or objects in range while manoeuvring and
parking.
! When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars. PARK-
TRONIC does not detect such objects when they are in the immediate vicinity of the
vehicle. You could damage the vehicle or
the objects.
The sensors may not detect snow and
objects which absorb ultrasonic sources.
Ultrasonic sources, such as an automatic
car wash, a lorry's compressed-air brakes 182
Driving systemsDriving and parking