towing MERCEDES-BENZ A-CLASS HATCHBACK 2012 Owners Manual

Index
....................................................... 4Introduction
......................................... 21 At a glance
........................................... 27 Safety
................................................... 39 Opening and closing
...........................73 Seats, steering wheel and mirrors
....91 Lights and windscreen wipers
.........103 Climate control
................................. 121 Driving and parking
..........................141 On-board computer and displays
....207 Stowing and features
.......................267 Maintenance and care
......................283 Breakdown assistance
.....................297 Wheels and tyres
.............................. 317 Technical data
................................... 335 Contents
3

1, 2, 3 ...
4ETS see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent all-wheel
drive)
Display message ............................ 254
4MATIC (permanent four-wheel
drive) .................................................. 182
12 V socket
see Sockets A
ABS (Anti-lock Braking System) Display message ............................ 230
Function/notes ................................ 61
Important safety notes .................... 61
Warning lamp .................................2 58
Activating/deactivating air-recir-
culation mode ................................... .132
Activating/deactivating cooling
with air dehumidification ................. 126
Active light function ......................... 108
Active Parking Assist
Cancelling ...................................... 190
Detecting parking spaces .............. 187
Display message ............................ 248
Exiting a parking space .................. 189
Function/notes ............................ .187
Important safety notes .................. 186
Parking .......................................... 188
Towing a trailer .............................. 190
ADAPTIVE BRAKE ................................. 69
Adaptive Brake Assist
Display message ............................ 237
Function/notes ................................ 63
Adaptive brake lights .......................... 64
Adaptive Highbeam Assist
Display message ............................ 243
Function/notes ............................ .109
Adaptive Main-beam Assist
Switching on/off (on-board com-
puter) ............................................. 222
Additional speedometer ................... 220
Additives (engine oil) ........................ 344
Adjusting the headlamp range ......... 107Air filter (white display message)
.... 245
Air vents
Important safety notes .................. 139
Rear ............................................... 140
Setting .......................................... .139
Setting the centre air vents ........... 139
Setting the side air vents .............. .140
Air vents
see Climate control
Air-conditioning system
see Climate control
Airbags
Front airbag (driver, front
passenger) ....................................... 43
Important safety guidelines ............. 42
Kneebag .......................................... .44
Sidebag ............................................ 44
Triggering ......................................... 41
Windowba g...................................... 45
Alarm system
see ATA (Anti-Theft Alarm system)
Ambient lighting
Setting the brightness (on-board
computer) ...................................... 222
AMG
Menu (on-board computer) ............ 226
Performance Seat ............................ 97
Anti-glare film .................................... 281
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Aquaplaning ....................................... 167
Ashtray ............................................... 277
Assistance display (on-board com-
puter) .................................................. 217
Assistance menu (on-board com-
puter) .................................................. 217
ASSYST PLUS
Displaying a service message ........ 290
Hiding a service message .............. 289
Notes ............................................. 289
Resetting the service interval dis-
play ................................................ 290
Service message ............................ 289
Special service requirements ......... 290 4
Index

ATA (Anti-Theft Alarm system)
Activating/deactivating .................. .69
Function ........................................... 69
Interior motion senso r..................... 70
Switching off the alarm .................... 69
Tow-away protection ........................ 70
ATTENTION ASSIST
Activating/deactivating ................. 219
Display message ............................ 245
Function/note s............................. 195
Audio menu (on-board computer) .... 214
AUTO lights
Display message ............................ 242
see Lights
Automatic engine start (ECO start/
stop function) .................................... 147
Automatic engine switch-off (ECO
start/stop function) .......................... 146
Automatic headlamp mode .............. 105
Automatic transmission
Accelerator pedal position ............. 154
Automatic drive program ............... 156
Changing gear ............................... 154
DIRECT SELECT lever ..................... 151
Display message ............................ 252
Drive program display .................... 152
Driving tips .................................... 154
Emergency running mode .............. 159
Engaging drive position .................. 153
Engaging neutral ............................ 153
Engaging park position (AMG vehi-
cles) ............................................... 153
Engaging reverse gear ................... 153
Engaging the park position ............ 152
Holding the vehicle stationary on
uphill gradients .............................. 154
Kickdown ....................................... 154
Manual drive progra m.................... 156
Overview ........................................ 151
Problem (fault) ............................... 159
Program selector button ................ 155
Pulling away ................................... 144
Selector lever ................................ 153
Starting the engine ........................ 144
Steering wheel gearshift paddle s... 156
Trailer towing ................................. 155
Transmission position dis-
play ........................................ 152, 153 Transmission positions .................. 153
Automatic transmission emer-
gency running mode ......................... 159
Auxiliary heating
Activating/deactivating ................. 134
Activating/deactivating (on the
centre console ).............................. 135
Display message ............................ 255
Important safety notes .................. 134
Problem (display message) ............ 138
Remote control .............................. 135
Setting ........................................... 224
Setting the departure time ............. 136
Auxiliary ventilation
Activating/deactivating ................. 134
Activating/deactivating (on the
centre console ).............................. 135
Problem (display message) ............ 138
Remote control .............................. 135
Axle load, permissible (trailer tow-
ing) ...................................................... 349 B
Bag hook ............................................ 273
Ball coupling
Folding in ....................................... 205
Folding out ..................................... 203
BAS (Brake Assist System) ................. 62
Battery (key)
Checking .......................................... 76
Important safety notes .................... 76
Replacing ......................................... 76
Battery (vehicle)
Charging ........................................ 306
Display message ............................ 244
Important safety notes .................. 304
Jump starting ................................. 308
Belt force limiter
Activation ......................................... 49
Function ........................................... 49
Belt tensioner
Activation ......................................... 41
Function ........................................... 49
Blind Spot Assist
Activating/deactivating ................. 219
Display message ............................ 247
Notes/function .............................. 198 Index
5

Trailer towing ................................. 199
Bonnet
Active bonnet (pedestrian protec-tion) ............................................... 284
Closing ...........................................2 86
Display message ............................ 254
Important safety notes .................. 284
Opening ......................................... 285
Boot
see Tailgate
Boot load (maximum) ........................ 346
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 236
Notes ............................................. 344
Brake lamps
Adaptive .......................................... .64
Changing bulbs .............................. 115
Display message ............................ 240
Brakes
ABS .................................................. 61
Adaptive Brake Assist ...................... 63
BAS .................................................. 62
Brake fluid (notes) ........................ .344
Display message ............................ 230
Driving tips ................................... .166
Important safety notes .................. 166
Parking brake ................................ 163
Warning lamp ................................. 258
Breakdown
see Flat tyre
see Towing away/tow-starting
Bulbs
see Replacing bulbs C
Calling up a fault see Display messages
Car
see Vehicle
Car wash (care) ................................. 291
Care
Automatic car wash ....................... 291
Carpets .......................................... 296
Display .......................................... .295
Exhaust pipe .................................. 294 Exterior lighting ............................
.293
Gear or selector lever .................... 295
High-pressure cleaner .................... 291
Interior .......................................... .295
Matt paintwork .............................. 292
Notes ............................................. 290
Paint .............................................. 292
Plastic trim ................................... .295
Reversing camera .......................... 294
Roof lining ...................................... 296
Seat belt ........................................ 296
Seat cover ..................................... 296
Sensors ......................................... 294
Steering wheel ............................... 295
Trim pieces ................................... .295
Washing by hand ........................... 291
Wheels .......................................... .292
Windows ........................................ 293
Wiper blades .................................. 293
Wooden trim .................................. 295
Central locking
Automatic locking (on-board com-
puter) ............................................. 223
Locking/unlocking (key ).................. 75
Centre console
Lower section .................................. 35
Upper section .................................. 34
Changing bulbs
Brake lamps ................................... 115
Cornering light function ................. 114
Dipped-beam headlamp s............... 113
Main-beam headlamp s................... 114
Rear foglamp ................................. 115
Reversing lamps ............................ 115
Tail lamps ...................................... 115
Turn signals (front) ......................... 114
Turn signals (rear) .......................... 115
Child seat
Automatic recognition ..................... 52
ISOFIX .............................................. 53
On the front-passenger sea t............ 51
Problem (malfunction) ..................... 56
Recommendations ........................... 58
Suitable positions ............................ 56
Top Tether ....................................... 54
Child-proof locks
Important safety notes .................... 60
Rear doors ....................................... 60 6
Index

ESP® (Electronic Stability Pro-
gram) ......................................... 65, 66
ETS/4ETS (Electronic Traction
System) ........................................... 65
Important safety guidelines ............ .61
Overview .......................................... 61
STEER CONTROL ............................. 69
Driving systems
Active Parking Assist ..................... 186
ATTENTION ASSIST ........................ 195
Blind Spot Assist ............................1 97
Cruise control ................................ 168
Display message ............................ 245
Distronic Plus ................................ 173
HOLD function ............................... 179
Lane Keeping Assist ..................... .199
Lane package ................................ 197
PARKTRONIC ................................. 182
RACE START (AMG vehicles) .......... 181
Reversing camera .......................... 191
Speed Limit Assist ......................... 196
SPEEDTRONIC ............................... 171
Driving tips
Aquaplaning ................................... 167
Automatic transmission ................. 154
Brakes .......................................... .166
DISTRONIC PLUS ........................... 178
Downhill gradient ........................... 166
Driving abroad ............................... 104
Driving in winter ............................ .167
Driving on flooded roads ................ 167
Driving on wet roads ..................... .167
General .......................................... 165
Icy road surfaces ........................... 168
Limited braking efficiency on sal-
ted roads ....................................... 167
New brake pads/linings ................ 167
Running-in tips ............................... 142
Snow chains .................................. 321
Symmetrical dipped bea m............. 104
Towing a trailer .............................. 201
Wet road surface ........................... 166
DVD audio (on-board computer) ...... 215 E
EASY-VARIO-PLUS system Luggage compartment enlarge-
ment .............................................. 271
EBD (electronic brake force distri-
bution)
Display message ............................ 232
Function/note s................................ 68
ECO display
Function/note s............................. 165
On-board computer ....................... 212
ECO start/stop function
Automatic engine start .................. 147
Automatic engine switch-off .......... 146
Deactivating/activating ................. 147
General information ....................... 146
Important safety notes .................. 146
Introduction ................................... 145
Electrical fuses
see Fuses
Electronic Stability Program
see ESP® (Electronic Stability Program)
Emergency key
Unlocking the driver's door .............. 81
Emergency key element
Function/note s................................ 75
Locking vehicle ................................ 81
Emergency release
Driver's door .................................... 81
Emergency spare wheel
General notes ................................ 332
Important safety notes .................. 332
Removing ....................................... 332
Technical data ............................... 333
Emergency unlocking
Tailgate ............................................ 83
Vehicle ............................................. 81
Engine
Display message ............................ 243
ECO start/stop function ................ 145
Engine number ............................... 338
Jump-starting ................................. 308
Running irregularly ......................... 149
Starting problems .......................... 149
Starting the engine with the key .... 144
Stopping ........................................ 162
Tow-starting (vehicle) ..................... 314 Index
9

Assistance menu ........................... 217
Audio menu ................................... 214
Convenience submenu .................. 225
Display message s.......................... 229
Displaying a service message ........ 290
Factory setting submenu ............... 225
Heating submenu ........................... 224
Important safety notes .................. 208
Instrument cluster submenu .......... 220
Light submenu ............................... 221
Menu overview .............................. 211
Message memory .......................... 229
Navigation menu ............................ 213
Operating the TV ............................ 215
Operating video DVD ..................... 215
Operation ....................................... 209
RACETIMER ................................... 226
Service menu ................................. 219
Settings menu ............................... 220
Standard display ............................ 211
Telephone menu ............................ 215
Trip menu ...................................... 211
Vehicle submenu ........................... 223
Opening and closing the side trim
panels ................................................. 115
Operating system
see On-board computer
Outside temperature display ........... 209
Overhead control panel ...................... 36
Override feature
Rear side window s........................... 61 P
Paint code .......................................... 338
Paintwork (cleaning instructions) ... 292
Panorama sliding sunroof
Important safety information ........... 86
Opening/closing .............................. 87
Opening/closing the roller sun-
blind ................................................. 89
Problem (malfunction) ..................... 89
Rain closing feature ......................... 88
Resetting ......................................... 89
Parking ............................................... 162
Important safety notes .................. 162
Parking brake ................................ 163 Position of exterior mirror, front-
passenger side ............................... 100
Reversing camera .......................... 191
see Active Parking Assist
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 186
see Exterior mirrors
see PARKTRONIC
Parking aid
see PARKTRONIC
Parking brake
Display message ............................ 233
Electric parking brake .................... 163
Warning lamp ................................. 263
Parking lamps
Display message ............................ 241
Switching on/of f........................... 106
PARKTRONIC
Deactivating/activating ................. 185
Driving system ............................... 182
Function/note s............................. 182
Important safety notes .................. 182
Problem (fault) ............................... 186
Sensor rang e................................. 183
Trailer towing ................................. 185
Warning display ............................. 184
PASSENGER AIRBAG OFF warning
lamp ...................................................... 52
Petrol .................................................. 340
Plastic trim (cleaning instruc-
tions) .................................................. 295
Power windows
see Side windows
PRE-SAFE® (anticipatory occupant
protection)
Operation ......................................... 45
PRE-SAFE® (preventive occupant
safety system)
Display message ............................ 236
Program selector button .................. 155
Protection of the environment
General notes .................................. 21
Pulling away
Automatic transmission ................. 144
Manual transmission ...................... 144
Trailer ............................................ 145 14
Index

Temperature
Coolant .......................................... 208
Coolant (on-board computer) ......... 226
Engine oil (on-board computer) ...... 226
Outside temperature ...................... 209
Setting (climate control) ................ 128
TEMPOMAT
Function/note s............................. 168
Theft-deterrent system
ATA (Anti-Theft Alarm system) ......... 69
Immobiliser ...................................... 69
Through-loading ................................ 271
Time
see Separate Owner's manual
Timing (RACETIMER) ......................... 226
TIREFIT kit .......................................... 301
Top Tether ............................................ 54
Tow-away protection .......................... 70
Tow-starting
Emergency engine starting ............ 314
Fitting the towing eye .................... 311
Important safety notes .................. 310
Removing the towing eye ............... 312
Towing
Important safety notes .................. 310
Towing a trailer
Active Parking Assist ..................... 190
Axle load, permissibl e.................... 349
Bulb failure indicator for LED
lamps ............................................. 206
ESP® (Electronic Stability Pro-
gram) ............................................... 68
Pulling away with a traile r.............. 145
Trailer tow hitch display message .. 255
Towing away
Fitting the towing eye .................... 311
Removing the towing eye ............... 312
With both axles on the ground ....... 312
With front axle raised ..................... 312
Trailer coupling
see Towing a trailer
Trailer towing
7-pin connecto r............................. 206
Blind Spot Assist ............................ 199
Cleaning the trailer tow hitch ......... 294
Coupling up a traile r...................... 204
Decoupling a trailer ....................... 204 Driving tips .................................... 201
Folding in the ball coupling ............ 205
Folding out the ball coupling .......... 203
Important safety notes .................. 201
Lights display message .................. 239
Mounting dimensions .................... 348
Parktronic ...................................... 185
Power supply ................................. 205
Trailer load s................................... 349
Transmission
see Automatic transmission
see Manual transmission
Transmission position display
(DIRECT SELECT lever) ...................... 152
Transporting the vehicle .................. 313
Trim pieces (cleaning instruc-
tions) .................................................. 295
Trip computer (on-board com-
puter) .................................................. 211
Trip meter
Calling up ....................................... 211
Resetting (on-board computer) ...... 212
Turn signals
Changing bulbs (front) ................... 114
Changing bulbs (rear) .................... 115
Switching on/of f........................... 107
TV
Operating (on-board computer) ..... 215
see Separate operating instructions
Two-way radio
Frequencies ................................... 336
Installation ..................................... 336
Transmission output (maximum) .... 336
Type identification plate
see Vehicle identification plate
Tyre pressure
Display message ............................ 251
Not reached (TIREFIT) .................... 303
Reached (TIREFIT) .......................... 303
Recommended ............................... 321
Tyre pressure loss warning
Important safety notes .................. 323
Restarting ...................................... 323
Tyres
Changing a whee l.......................... 324
Checking ........................................ 319
Direction of rotation ...................... 324
Display message ............................ 251 18
Index

Important safety notes .................. 318
M+S tyres ...................................... 320
MOExtended tyres .........................3
20
Replacing ....................................... 324
Service life ..................................... 319
Storing .......................................... .324
Summer tyres ........................ 168, 320
Tyre size (data) .............................. 329
Tyre tread ...................................... 319
see Flat tyre U
Unladen weight ................................. 346
Unlocking
Emergency unlocking ....................... 81
From inside the vehicle (central
unlocking button) ............................ .80V
Vanity mirror (in sun visor) .............. 277
Variable SPEEDTRONIC
see SPEEDTRONIC
Vehicle
Correct use ...................................... 24
Data acquisition ............................... 25
Electronics ..................................... 336
Equipment ....................................... 22
Implied warranty .............................. 24
Individual settings .......................... 220
Leaving parked up ......................... 164
Locking (in an emergency) ............... 81
Locking (key) ................................... 75
Lowering ........................................ 329
Pulling away ................................... 144
Raising ........................................... 326
Registration ..................................... 24
Securing from rolling away ............ 325
Tow-starting ................................... 310
Towing away .................................. 310
Transporting .................................. 313
Unlocking (in an emergency) ........... 81
Unlocking (key) ................................ 75
Vehicle data ................................... 346
Vehicle data ....................................... 346
Vehicle dimensions ........................... 346
Vehicle emergency locking ................ 81Vehicle identification number
see VIN
Vehicle identification plate .............. 338
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 299
Vehicle weights ................................. 346
Video (DVD) ........................................ 215
Video DVD (on-board computer) ...... 215
VIN ...................................................... 338 W
Warning and indicator lamps ABS ................................................ 258
Brakes ........................................... 258
Distance warning signal ................. 266
ESP® ............................................. 260
ESP® OFF ...................................... 261
Fuel tank ........................................ 264
LIM (cruise control) ........................ 169
LIM (DISTRONIC PLUS) .................. 174
LIM (variable SPEEDTRONIC) ......... 171
Overview .......................................... 32
PASSENGER AIRBAG OFF ................ 52
Reserve fue l................................... 264
Seat belt ........................................ 257
SRS ................................................ 263
Warning triangle ................................ 298
Washer fluid
Display message ............................ 256
Wheel bolt tightening torque ........... 329
Wheel chock ...................................... 325
Wheels
Changing a whee l.......................... 324
Changing/replacing ....................... 324
Checking ........................................ 319
Cleaning ......................................... 292
Cleaning (warning) ......................... 324
Emergency spare wheel ................. 332
Fitting a new wheel ........................ 328
Fitting a wheel ............................... 325
Important safety notes .................. 318
Removing a whee l.......................... 328
Storing ........................................... 324
Tightening torque ........................... 329
Wheel size/tyre size ...................... 329 Index
19

or adaptive Brake Assist, the brake lamps
flash rapidly. In this way, traffic travelling
behind you is warned in an even more notice-
able manner.
If you brake sharply from a speed of more
than 70 km/ht o a standstill, the hazard warn-
ing lamps are activated automatically. If the
brakes are applied again, the brake lamps
light up continuously. The hazard warning
lamps switch off automatically if you travel
faster than 10 km/h. You can also switch off
the hazard warning lamps using the hazard
warning switch button (Y page 108).
i Adaptive brake lamps are only available in
certain countries. ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes" sec-
tion (Y page 61).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tyres
and the road surface.
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilise the
vehicle. The engine output is also modified to keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilise the vehicle during braking.
ETS/4ETS (Electronic Traction System) i
Observe the "Important safety notes" sec-
tion (Y page 61).
ETS/4ETS traction control is part of ESP ®
.
ETS brakes the drive wheels individually if
they spin. This enables you to pull away and
accelerate on slippery surfaces, for example
if the road surface is slippery on one side. In
addition, more drive torque is transferred to
the wheel or wheels with traction. ETS remains active when you deactivate
ESP
®
.
Important safety notes G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilise the vehicle. In addition, other driving
safety systems are switched off. This increa-
ses the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! When testing the electric parking brake
on a braking dynamometer, switch off the
ignition. Application of the brakes by ESP ®
may otherwise destroy the brake system.
! Vehicles with 4MATIC: switch off the igni-
tion when the electric parking brake is
being tested using a dynamometer.
Application of the brakes by ESP ®
may oth-
erwise destroy the brake system.
! Vehicles with 4MATIC: function or per-
formance tests may only be carried out on
a 2-axle dynamometer. Before operating
the vehicle on such a dynamometer, please
consult a qualified specialist workshop.
You could otherwise damage the drive train
or the brake system.
! Do not tow vehicles with 4MATIC with the
front or rear axle raised.
Vehicles without 4MATIC: when towing your
vehicle with the front axle raised, it is impor-
tant that you observe the notes on
ESP ®
(Y page 312).
Vehicles with 4MATIC: when towing your
vehicle with both axles on the ground, it is
important that you observe the notes on
ESP ®
(Y page 312).
ESP ®
is deactivated if the åESP®
OFF
warning lamp in the instrument cluster lights up continuously when the engine is running. Driving safety systems
65Safety Z

Adjusting the headlamp range (halogen
headlamps) The headlamp range control allows you to
adjust the cone of light from the headlamps to
suit the vehicle load. Headlamp range control
g
Driver's seat and front-passenger seat
occupied
1 Driver's seat, front-passenger seat and
rear seats occupied
2 Driver's seat, front-passenger seat and
rear seats occupied, luggage compart-
ment laden
3 Driver's and front-passenger seats occu-
pied and maximum permissible rear axle
load utilised, e.g. when towing a trailer
X Start the engine.
X Turn the headlamp range control to the
position which corresponds to the load in
your vehicle. Combination switch
Turn signals :
Main-beam headlamps
; Turn signal, right
= Headlamp flasher
? Turn signal, left
X To indicate briefly: press the combination
switch briefly to the pressure point in the
direction of arrow ;or?.
The corresponding turn signal flashes three
times.
X To indicate: press the combination switch
beyond the pressure point in the direction
of arrow ;or?.
Main-beam headlamps X
To switch on the main-beam head-
lamps: turn the key in the ignition lock to
position 2or start the engine.
X Turn the light switch to LorÃ.
X Press the combination switch beyond the
pressure point in the direction of arrow :.
In the Ãposition, the main-beam head-
lamps are only switched on when it is dark
and the engine is running.
The blue Kindicator lamp in the instru-
ment cluster lights up when the main-beam headlamps are switched on.
X To switch off the main-beam head-
lamps: move the combination switch back
to its normal position.
The blue Kindicator lamp in the instru-
ment cluster goes out. Exterior lighting
107Lights and windscreen wipers Z