phone MERCEDES-BENZ A-CLASS HATCHBACK 2012 Owner's Manual

Checking the oil level using the oil dip-
stick Example: vehicles with a petrol engine
Vehicles with a diesel engine (apart from the A 180
CDI BlueEFFICIENCY model with manual transmis-
sion) A 180 CDI BlueEFFICIENCY, manual transmission
X All models apart from the A 180 CDI
BlueEFFICIENCY model with manual
transmission: pull out oil dipstick :.
X A 180 CDI BlueEFFICIENCY model with
manual transmission: undo the oil filler
cap and pull it out together with integrated
oil dipstick :. X
Wipe off oil dipstick :.
X Slowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark =
or below, top up with 1.0 litre of engine oil.
Adding engine oil G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil does not spill out
over the filler neck. Allow the engine to cool
down and thoroughly clean the components
that have come into contact with engine oil
before you start the engine. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a ser-
vice system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre.
Damage to the engine or exhaust system is caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage to
the engine or to the catalytic converter.
Have excess engine oil siphoned off. Engine compartment
287Maintenance and care Z

Displaying service messages
X
Switch the ignition on.
X Using =or;, select the Service
Service
menu.
X Press 9or: to select the ASSYST
ASSYST
PLUS
PLUS submenu and press ato confirm.
The service due date appears in the multi-
function display.
Information about Service Resetting the ASSYST PLUS service inter-
val display
! If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting can be corrected at a qualified special-
ist workshop.
Have service work carried out as described in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements
The prescribed service interval is based on
normal operation of the vehicle. Service work
will need to be performed more often if the
vehicle is operated under arduous conditions or increased loads, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances
R for frequent operation in mountainous ter-
rain or on poor road surfaces
R if the engine is often left idling for long peri-
ods
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for exam- ple, changed more frequently. The tyres must be checked more frequently if the vehicle is
operated under increased loads. Further
information can be obtained at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre.
Driving abroad
An extensive Mercedes-Benz Service network is also available in other countries. The Ser-
vice Hotline's current telephone numbers for
use when you are abroad are to be found in
the "Mercedes-Benz Service24h" section of
the Service Booklet. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up. 290
CareMaintenance and care

If a pressure of 200 kPa (2.0 bar/29 psi) has
not been achieved after ten minutes, see
(Y page 303).
i If the tyre sealant leaks out, allow it to dry.
It can then be removed like a layer of film.
If you get tyre sealant on your clothing,
have it cleaned as soon as possible with
perchloroethylene.
Tyre pressure not reached If a pressure of 200 kPa (2.0 bar/29 psi) has
not been achieved after ten minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tyre.
X Very slowly drive forwards or reverse
approximately 10 m.
X Pump up the tyre again.
After a maximum of ten minutes, the tyre
pressure must be at least 200 kPa (2.0 bar/
29 psi). G
WARNING
If the required tyre pressure is not reached
after the specified time, the tyre is too badly
damaged. The tyre sealant cannot repair the
tyre in this instance. Damaged tyres and a tyre pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tyre pressure reached G
WARNING
A tyre temporarily sealed with tyre sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed the specified maximum speed with a tyre that
has been repaired using tyre sealant. !
After use, excess tyre sealant may run out
of the filler hose. This could cause stains.
Therefore, place the filler hose in the plastic
bag that contained the TIREFIT kit. H
Environmental note
Have the used tyre sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop.
If a tyre pressure of 200 kPa (2.0 bar/29 psi)
has been achieved after ten minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tyre.
X Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Pull away immediately.
The maximum speed for a tyre sealed with
tyre sealant is 80 km/h. The upper part of the
TIREFIT sticker must be affixed to the instru-
ment cluster where it will be easily seen by
the driver.
X Stop after driving for approximately ten
minutes and check the tyre pressure with
the tyre inflation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tyre pressure is not reached
after driving for a short period, the tyre is too badly damaged. The tyre sealant cannot
repair the tyre in this instance. Damaged tyres and a tyre pressure that is too low can signif-
icantly impair the vehicle's braking and driv-
ing characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In your vehicle, you will find a sticker with
the Mercedes-Benz Service24h telephone
number, e.g. on the B-pillar on the driver's
side. Flat tyre
303Breakdown assistance Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Information on technical data
You can find technical data on the Internet at: http://www.mercedes-benz.com
i The technical data was determined in
accordance with EC Directives. All data
applies to the vehicle's standard equip-
ment. It may therefore differ for vehicles
with optional equipment. You can obtain
further information from a Mercedes-Benz
Service Centre. Vehicle electronics
Tampering with the engine electron-
ics
! Only have work carried out on the engine
electronics and its associated parts, such
as control units, sensors and connector
leads, at a qualified specialist workshop.
Vehicle components may otherwise wear
more quickly and the vehicle's operating
permit may be invalidated. Retrofitting two-way radios and
mobile phones (RF transmitters)
G
WARNING
If RF transmitters are tampered with or not
properly retrofitted, the electromagnetic radi- ation they emit can interfere with the vehicle
electronics. This may jeopardise the opera-
tional safety of the vehicle. There is a risk of an accident.
You should have all work on electrical and
electronic components carried out at a quali-
fied specialist workshop. G
WARNING
If you use the RF transmitter in the vehicle in
an improper way, its electromagnetic radia-
tion can disrupt vehicle electronics, e.g. if:
R the RF transmitter is not connected to an
exterior aerial
R the exterior aerial is fitted incorrectly or is
not a low-reflection aerial
This can jeopardise the operating safety of the vehicle. There is a risk of an accident.
Have the low-reflection exterior aerial fitted at
a qualified specialist workshop. When oper-
ating in the vehicle, always connect the RF
transmitter to the low-reflection exterior aer-
ial.
! The operating permit may be invalidated if
the instructions for installation and use of
RF transmitters are not observed.
In particular, the following conditions must be complied with:
R only approved wavebands may be used.
R observe the maximum permissible out-
put in these wavebands.
R only approved aerial positions may be
used.
Observe the notes on operating mobile
phones (Y page 279).
The following aerial positions may be used for
the correct installation of RF transmitters: 336
Vehicle electronicsTechnical data

Approved aerial positions
:
Front roof area
; Rear roof area
= Rear wing
i On vehicles with panorama sliding sun-
roof, fitting an aerial to the front roof area is not permitted.
On the rear wing, it is recommended that
you position the aerial on the side of the
vehicle closest to the centre of the road.
Use Technical Specification ISO/TS 21609
(Road Vehicles – "EMC guidelines for fitting
aftermarket radio frequency transmitting
equipment") when retrofitting RF (radio fre-
quency) transmitters. Comply with the legal
requirements for add-on parts.
If your vehicle has fittings for two-way radio
equipment, use the power supply or aerial
connections intended for use with the basic
wiring. Be sure to observe the manufacturer's additional instructions when installing.
Deviations with respect to wavebands, maxi-
mum transmission outputs or aerial positions must be approved by Mercedes-Benz. The maximum transmission output (PEAK) at
the base of the aerial must not exceed the
following values: Waveband Maximum
transmission output Short wave
3 - 54 MHz 100 W
4 m waveband
68 - 87.5 MHz 30 W
2 m waveband
144 - 174 MHz 50 W
Trunked radio/Tetra
380 - 460 MHz 35 W
70 cm waveband
400 - 460 MHz 35 W
GSM/DCS/PCS
850/900/1800/1900 10 W
UMTS/LTE 10 W
The following can be used in the vehicle with-
out restrictions:
R RF transmitters with a maximum transmis-
sion output of up to 100 mW
R mobile phones (GSM/DCS/PCS/UMTS/
LTE)
There are no restrictions when positioning the aerial on the outside of the vehicle for the fol-
lowing wavebands:
R Trunked radio/Tetra
R 70 cm waveband
R GSM/DCS/PCS
R UMTS/LTE Vehicle electronics
337Technical data Z