warning MERCEDES-BENZ A-CLASS HATCHBACK 2012 Manual Online

Problem
Possible causes/consequences and
M
MSolutions Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be on and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 288). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Manual transmission
Gear lever
! Only engage gear when the clutch pedal is
depressed.
! When shifting to
5thand 6thgear, you
must press the shift lever to the right. Oth- erwise, you could shift unintentionally into
3rd or4th gear and damage the engine or
transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine
to overrev, leading to engine damage.
Do not use the clutch bite point to keep the vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is laden or towing a trailer, you must shift into gear
1, 2or3in
good time. This uses the engine's braking
effect. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly. Gear lever
k
Reverse gear
1 to6
Forward gears 150
Manual transmissionDriving and parking

Shifting to neutral (N)
X
Depress the clutch pedal fully.
X Move the gear lever to position N:.Engaging reverse gear
! Only shift into reverse gear
Rwhen the
vehicle is stationary. Otherwise, you could
damage the transmission.
X Pull the gear lever up, push it to the left and
then pull it back.
i The ECO start/stop function is not avail-
able when reverse gear is engaged.
For further information on the ECO start/
stop function, see (Y page 146).Gearshift recommendation
The gearshift recommendations assist you in adopting an economical driving style. The rec- ommended gear is shown in the multifunctiondisplay. X
Shift gear according to gearshift recom-
mendation :when shown in the multi-
function display of the instrument cluster. Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
i Bear in mind that the power transmission
between the engine and the transmission is
interrupted when the engine is switched
off.
To prevent the vehicle from rolling away:
R when the engine is switched off and the
vehicle is stationary, shift the automatic
transmission to park position Pand
R apply the electric parking brake DIRECT SELECT lever
Overview of transmission positions All vehicles (except AMG vehicles):
the
DIRECT SELECT lever is on the right of the
steering column.
Information about the selector lever on AMG
vehicles (Y page 153). Automatic transmission
151Driving and parking Z

j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
i The DIRECT SELECT lever always returns
to its original position. The current trans-
mission position P,R, Nor Dappears in the
transmission position display (Y page 152)
in the multifunction display.
Transmission position and drive pro-
gram display The current transmission position and drive
program appear in the multifunction display.
:
Transmission position display
; Drive program display
i The arrows in the transmission position
display show how and into which transmis-
sion positions you can change using the
DIRECT SELECT lever.
! If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether the desired transmission position is
engaged. Ideally, you should select trans-
mission position Dand drive program Eor
S. Engaging park position P X
Push the DIRECT SELECT lever in the direc-
tion of arrow P.
Transmission position display Pis shown in
the multifunction display.
i When you engage park position
P, make
sure that the transmission position display shows Pin the multifunction display.
i You can only engage park position
Pwhen
the vehicle is stationary.
i The automatic transmission shifts into
park position Pautomatically:
R if you open the driver's door while the
vehicle is stationary in transmission posi-
tion Dor R
R if you open the door while travelling at
very low speeds in transmission position
D or R
In addition, a warning tone sounds and a
display message is shown.
i Depressing the brake and pushing the
DIRECT SELECT lever up or down disen-
gages the parking lock. The transmission is
in Nneutral.
At transmission fluid temperatures below
Ò20 †, you can only shift out of park posi-
tion Pinto another transmission position
when the engine is running.
In order to shift from park position P
directly into Ror D:
R depress the brake pedal and
R push the DIRECT SELECT lever up or
down past the first point of resistance
! If the engine speed is too high, do not shift
the automatic transmission directly from D
to R, from Rto Dor directly to P. Otherwise,
the automatic transmission could be dam-
aged. 152
Automatic transmissionDriving and parking

A Neutral
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to posi-
tion Nif the vehicle is in danger of
skidding, e.g. on icy roads.
When you switch off the engine, the automatic transmission automati-
cally shifts into neutral N.7 Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The automatic transmission shifts to the indi- vidual gears automatically when it is in trans-
mission position D. Gearshifting is deter-
mined by:
R the selected drive program (Y page 155)
R the position of the accelerator pedal
R the road speed Driving tips
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts
Holding the vehicle stationary on uphill
gradients G
WARNING
If the clutch overheats, the electronic man-
agement system is automatically deactivated. This interrupts the power transmission. The
vehicle may, for example, roll backwards on
gradients. There is a risk of an accident.
Never hold the vehicle stationary on uphill
gradients by depressing the accelerator.
The clutch may overheat if you hold the vehi- cle stationary on uphill gradients by depress-
ing the accelerator pedal. If the clutch over-
heats, a warning tone sounds.
All vehicles (except AMG vehicles): the
Stop
Stop vehicle vehicle Shift
Shiftto
toP
PLeave
Leave engine
engine
running
running display message appears in the mul-
tifunction display. You will only be able to
continue your journey once the clutch has
cooled down and the display message in the
multifunction display has disappeared.
AMG vehicles: theTrans. oil overhea‐ Trans. oil overhea‐
ted Drive on with care
ted Drive on with care display message
appears in the multifunction display.
Do not hold the vehicle stationary on uphill
gradients by depressing the accelerator
pedal. Instead, only ever hold the vehicle sta- tionary on uphill gradients by:
R depressing the brake pedal
R activating the HOLD function
R engaging the electric parking brake
Kickdown AMG vehicles:
it is only possible to use kick-
down in temporary manual drive program M.
For further information on the manual drive
program M, see (Y page 156).
Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up. 154
Automatic transmissionDriving an
d parking

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel
vehicles with a petrol engine. Do not switch Refuelling
159Driving and parking Z

Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire. X Turn the key to position 0in the ignition lock and remove it
immediately (Y page 143).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5 litres of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 143).
X Start the engine continuously for a maximum of ten seconds
until it runs smoothly.
or
X Start the engine using the touch-start function. To do this, turn
the key to position 3in the ignition lock and then release it
immediately (Y page 143).
If the engine does not start: X Turn the ignition on again a maximum of ten seconds
(Y page 143).
X Start the engine again continuously for a maximum of ten sec-
onds until it runs smoothly.
or
X Start the engine again via the touch-start function.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. Refuelling
161Driving and parking Z

Problem
Possible causes/consequences and
M
MSolutions The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X Unlock the vehicle (Y page 75).
or
X Unlock the vehicle using the emergency key element
(Y page 75). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rial can come into contact with hot vehicle
components. In particular, do not park on dry grassland or harvested grain fields. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. !
Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied.
R on vehicles with manual transmission,
engage first gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position Pand
the transmission position display must
show Pin the multifunction display.
R the key must be removed from the ignition
lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the kerb. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-162
ParkingDriving and parking

cle from rolling away by applying the parking
brake.
Vehicles with manual transmission X
Shift to either first gear or reverse gear R.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Apply the electric parking brake.
Vehicles with automatic transmission All vehicles (except AMG vehicles)
X Apply the electric parking brake.
X Shift the transmission to position P.Selector lever in AMG vehicles
AMG vehicles:
X Apply the electric parking brake.
X Press Pbutton :.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
i If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
If you then open one of the front doors or
remove the key from the ignition, the auto-
matic transmission shifts to P.
If you shift the automatic transmission to N
before switching off the engine, the auto-
matic transmission remains in Neven if a
door is opened. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they could set the vehicle in motion by, for example:
R releasing the parking brake
R shifting an automatic transmission out of
parking position P
R shifting a manual transmission into neutral
R starting the engine
They could also operate vehicle equipment.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. i
The electric parking brake carries out a
function check at regular intervals when
the engine is switched off. Noises that
occur are normal.
Engaging/releasing manually Engaging
X Push handle :.
When the electric parking brake is applied,
the ! red indicator lamp lights up in the
instrument cluster.
i The electric parking brake can also be
applied when the key is removed. Parking
163Driving and parking Z

Releasing
X Pull handle :.
The red !indicator lamp in the instru-
ment cluster goes out.
i You can only release the electric parking
brake when the key is in position 1or 2in
the ignition lock.
Applying automatically The electric parking brake is applied auto-
matically:
R if DISTRONIC PLUS brings the vehicle to a
standstill (vehicles with automatic trans-
mission) or
R if the HOLD function is keeping the vehicle
stationary.
In addition, at least one of the following con-
ditions must be fulfilled:
R the engine is switched off
R the driver's door is open and the seat belt is
not fastened
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy
period.
The red !indicator lamp in the instrument
cluster lights up.
i The electric parking brake is not automat-
ically applied if the engine is switched off by
the ECO start/stop function.
Releasing automatically i
The electric parking brake can only be
released automatically in vehicles with
automatic transmission.
The electric parking brake of your vehicle is
released automatically when all of the follow- ing conditions are fulfilled:
R the engine is running.
R the transmission is in position Dor R.
R the seat belt is fastened.
R you depress the accelerator pedal. If the transmission is in position
R, the tailgate
must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 3km/h.
Emergency braking The vehicle can also be braked during an
emergency using the electric parking brake.
X While driving, push handle :of the electric
parking brake (Y page 163).
i The vehicle is braked for as long as han-
dle :of the electric parking brake
pressed. The longer the electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
R a warning tone sounds
R the Release parking brake Release parking brake message
appears
R the red !indicator lamp in the instru-
ment cluster flashes
When the vehicle has been braked to a stand- still, the electric parking brake is engaged. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged by exhaustive discharging.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer dam-
age as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. 164
ParkingDriving an
d parking

Driving tips
General notes
G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec-
ted settings and prevailing conditions. Con-
sumption can be significantly influenced by
your driving style. Example: ECO display
The ECO display consists of three bars:
R Acceleration Acceleration
R Constant
Constant
R Coasting
Coasting
The percentage count is the mean value of the three bar values. The three bars and the mean
value begin at the value of 50%. A higher per- centage count indicates a more economical
driving style.
The ECO display does not indicate the actual
fuel consumption and a fixed percentage
count in the ECO display does not indicate a
fixed consumption figure. In addition to driving style, the consumption is
affected by many other factors, such as:
R load
R tyre pressure
R cold start
R choice of route
R the use of electrical consumers
These factors are not included in the ECO dis-
play.
The evaluation of your driving style takes the following three categories into consideration:
R Acceleration
Acceleration (evaluation of all accelera-
tion processes):
- The bar fills up: moderate acceleration,
especially at higher speeds
- The bar empties: sporty acceleration
R Constant Constant (assessment of driving behav-
iour at all times):
- The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- The bar empties: fluctuations in speed
R Coasting
Coasting (assessment of all deceleration
processes):
- The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes
- The bar empties: frequent braking
i An economical driving style involves driv-
ing at a moderate engine speed.
To achieve a higher value in the categories
Acceleration Acceleration andConstant
Constant:
R observe the gearshift recommendation.
R drive the vehicle in drive program E(vehi-
cles with automatic transmission).
i On long journeys at a constant speed, e.g.
on the motorway, only the bar for Constant
Constant
will change.
i The ECO display summarises the driving
characteristics from the start of the journey to its completion. Therefore, there are Driving tips
165Driving and pa rking Z