maintenance MERCEDES-BENZ A-CLASS HATCHBACK 2012 Owners Manual

Index
....................................................... 4Introduction
......................................... 21 At a glance
........................................... 27 Safety
................................................... 39 Opening and closing
...........................73 Seats, steering wheel and mirrors
....91 Lights and windscreen wipers
.........103 Climate control
................................. 121 Driving and parking
..........................141 On-board computer and displays
....207 Stowing and features
.......................267 Maintenance and care
......................283 Breakdown assistance
.....................297 Wheels and tyres
.............................. 317 Technical data
................................... 335 Contents
3

Loading guidelines
............................ 268
Locking
see Central locking
Locking (doors)
Automatic ........................................ 81
Emergency locking .......................... .81
From inside (central locking but-
ton) .................................................. 80
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 223
Luggage compartment enlarge-
ment ................................................... 271
Important safety notes .................. 271
Luggage compartment floor
Important safety notes .................. 274
opening/closing ............................ 274
stowage well, under ....................... 274
Luggage net ....................................... 271
Lumbar support
Adjusting the 4-way lumbar sup-
port .................................................. 96 M
M+S tyres ........................................... 320
Main-beam headlamps
Changing bulb s.............................. 114
Display message ............................ 241
Switching Adaptive Highbeam
Assist on/of f................................. 109
Switching on/of f........................... 107
Maintenance
see ASSYST PLUS
Manual transmission
Engaging reverse gear ................... 151
Gear lever ...................................... 150
Pulling away ................................... 144
Shift recommendation ................... 151
Shifting to neutral .......................... 151
Starting the engine ........................ 144
Matt finish (cleaning instructions) .. 292
Memory card (audio) ......................... 215
Memory function ............................... 101
Mercedes-Benz Service Centre
see Qualified specialist workshop Message memory (on-board com-
puter) .................................................. 229
Messages
see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in sun visor)
Mobile phone
Frequencies ................................... 336
Installation ..................................... 336
Menu (on-board computer) ............ 215
Notes/placing in the bracket ......... 279
Transmission output (maximum) .... 336
Mobile telephone
Pre-installed bracket ...................... 281
Modifying the programming (key) ..... 75
MOExtended tyres ............................. 300
Motorway mode ................................ 109
MP3
Operating ....................................... 215
see Separate operating instructions
Multifunction display
Function/note s............................. 210
Permanent display ......................... 220
Multifunction steering wheel
Operating the on-board compute r..2 09
Overview .......................................... 33 N
Navigation Menu (on-board computer) ............ 213
see separate operating instructions
Notes on running in a new vehicle .. 142 O
Occupant safety Children in the vehicle ..................... 50
Important safety notes .................... 40
Odometer .......................................... .211
see Total distance recorder
see Trip meter
Oil
see Engine oil
On-board computer
AMG menu ..................................... 226 Index
13

Important safety notes .................. 318
M+S tyres ...................................... 320
MOExtended tyres .........................3
20
Replacing ....................................... 324
Service life ..................................... 319
Storing .......................................... .324
Summer tyres ........................ 168, 320
Tyre size (data) .............................. 329
Tyre tread ...................................... 319
see Flat tyre U
Unladen weight ................................. 346
Unlocking
Emergency unlocking ....................... 81
From inside the vehicle (central
unlocking button) ............................ .80V
Vanity mirror (in sun visor) .............. 277
Variable SPEEDTRONIC
see SPEEDTRONIC
Vehicle
Correct use ...................................... 24
Data acquisition ............................... 25
Electronics ..................................... 336
Equipment ....................................... 22
Implied warranty .............................. 24
Individual settings .......................... 220
Leaving parked up ......................... 164
Locking (in an emergency) ............... 81
Locking (key) ................................... 75
Lowering ........................................ 329
Pulling away ................................... 144
Raising ........................................... 326
Registration ..................................... 24
Securing from rolling away ............ 325
Tow-starting ................................... 310
Towing away .................................. 310
Transporting .................................. 313
Unlocking (in an emergency) ........... 81
Unlocking (key) ................................ 75
Vehicle data ................................... 346
Vehicle data ....................................... 346
Vehicle dimensions ........................... 346
Vehicle emergency locking ................ 81Vehicle identification number
see VIN
Vehicle identification plate .............. 338
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 299
Vehicle weights ................................. 346
Video (DVD) ........................................ 215
Video DVD (on-board computer) ...... 215
VIN ...................................................... 338 W
Warning and indicator lamps ABS ................................................ 258
Brakes ........................................... 258
Distance warning signal ................. 266
ESP® ............................................. 260
ESP® OFF ...................................... 261
Fuel tank ........................................ 264
LIM (cruise control) ........................ 169
LIM (DISTRONIC PLUS) .................. 174
LIM (variable SPEEDTRONIC) ......... 171
Overview .......................................... 32
PASSENGER AIRBAG OFF ................ 52
Reserve fue l................................... 264
Seat belt ........................................ 257
SRS ................................................ 263
Warning triangle ................................ 298
Washer fluid
Display message ............................ 256
Wheel bolt tightening torque ........... 329
Wheel chock ...................................... 325
Wheels
Changing a whee l.......................... 324
Changing/replacing ....................... 324
Checking ........................................ 319
Cleaning ......................................... 292
Cleaning (warning) ......................... 324
Emergency spare wheel ................. 332
Fitting a new wheel ........................ 328
Fitting a wheel ............................... 325
Important safety notes .................. 318
Removing a whee l.......................... 328
Storing ........................................... 324
Tightening torque ........................... 329
Wheel size/tyre size ...................... 329 Index
19

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R avoid short trips, as these increase fuel
consumption.
R observe the correct tyre pressure.
R do not carry any unnecessary weight in the
vehicle.
R remove the roof rack once you no longer
need it.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R monitor the vehicle's fuel consumption. Returning an end-of-life vehicle
EU countries only:
Mercedes-Benz will take back your old vehicle to dispose of it in an environmentally-respon-sible manner in accordance with the Euro-
pean Union (EU) End of Life Vehicles Direc-
tive.
There is a network of return points and dis-
assembly plants available. You can return
your vehicle to these plants free of charge.
This makes a valuable contribution to the
recycling process and the conservation of
resources.
For further information on recycling old vehi- cles, recovery and the terms of the policy,
visit the Mercedes-Benz homepage. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned
assemblies and parts which are of the same
quality as new parts. For these, the same war-
ranty applies as for new parts.
! Airbags and seat belt tensioners, as well
as control units and sensors for these
restraint systems, may be installed in the
following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R centre console Introduction
21 Z

Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have accessories retrofitted at a qualified
specialist workshop.
If you use parts, tyres and wheels as well as
accessories relevant to safety which have not been approved by Mercedes, the operating
safety of the vehicle could be jeopardised.
This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. Only
use genuine Mercedes-Benz parts or parts of
equal quality. Only use tyres, wheels and
accessories that have been specifically
approved for your vehicle.
Mercedes-Benz tests genuine parts and con-
version parts and accessories that have been specifically approved for your vehicle for their
reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Mercedes-Benz accepts no responsibility for the use of such
parts in Mercedes-Benz vehicles, even if they
have been independently or officially
approved.
In Germany, certain parts are only officially
approved for installation or modification if
they comply with legal requirements. This
also applies to some other countries. All gen- uine Mercedes-Benz parts meet the approval
requirements. The use of non-approved parts
may invalidate the vehicle's general operating
permit.
This is the case:
R if they cause a change of the vehicle type
from that for which the vehicle's general
operating permit was granted
R if other road users could be endangered
R if the emission or noise levels are adversely
affected
Always specify the vehicle identification num-
ber (VIN) (Y page 338) and the engine num-
ber (Y page 338) when ordering genuine
Mercedes-Benz parts. Owner's Manual
General notes
Before you first drive off, read this Owner's
Manual carefully and familiarise yourself with
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in this manual. Disregarding them may lead to
damage to the vehicle or personal injury. Vehicle equipment
This Owner's Manual describes all models
and all standard and optional equipment
available for your vehicle at the time of pub-
lication of the Owner's Manual. Country-spe-
cific differences are possible. Note that your
vehicle may not be fitted with all features
described. This is also the case for systems
and functions relevant to safety. Therefore,
the equipment on your vehicle may differ from
that in the descriptions and illustrations.
The original purchase contract documenta-
tion for your vehicle contains a list of all of the systems in your vehicle.
Should you have any questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
important documents and should kept in the
vehicle. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or necessary repairs car-
ried out, this could result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as necessary repairs car-
ried out at a qualified specialist workshop. 22
Introduction

G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardised. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Fit the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
A qualified specialist workshop has the nec-
essary special skills, tools and qualifications
to correctly carry out any necessary work on
your vehicle. This particularly applies to work relevant to safety.
Observe the notes in the Service Booklet.
Always have the following work carried out at a qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications, installations and conver-
sions
R work on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres
to carry out technical inspections on certain
vehicles. The quality or safety of the vehicle is
improved as a result of the inspection.
Mercedes-Benz can only inform you about
vehicle checks if it has your registration data.
It is possible that your vehicle has not yet
been registered in your name in the following
cases:
R if your vehicle was not purchased at an
authorised specialist dealer.
R if your vehicle has not yet been examined at
a Mercedes-Benz Service Centre.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle own-
ership. Correct use
If you remove any warning stickers, you or
others could fail to recognise certain dangers. Leave warning stickers in position.
Observe the following information when driv-
ing your vehicle:
R the safety notes in this manual
R the technical data in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Implied warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz implied warranty or by the
New or Used-Vehicle Warranty. 24
Introduction

Useful information
............................284
Engine compartment ........................284
Service ............................................... 289
Care .................................................... 290 283Maintenance and care

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Engine compartment
Bonnet
Important safety notes G
WARNING
An unlocked bonnet may open while driving
and block your view. There is a risk of an acci- dent.
Never unlock the bonnet while driving. G
WARNING
When being opened and closed, the bonnet
may suddenly fall into the closed position.
There is a risk of injury to persons in the range of movement of the bonnet.
Open and close the bonnet only when nobody
is in the range of movement. G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
If you open the bonnet while the engine is
overheating or while there is a fire in the engine compartment, you could come into
contact with hot gases or other leaking ser-
vice products. There is a danger of injury.
Allow an overheating engine to cool down
before opening the bonnet. If there is a fire in the engine compartment, leave the bonnet
closed and notify the fire brigade. G
WARNING
There are parts in the engine compartment
that move. Certain components may continue
to run even if the ignition is switched off or
may suddenly start again, e.g. the radiator
fan. There is a danger of injury.
If you need to access the engine compart-
ment:
R switch off the ignition
R never enter the danger area of moving com-
ponents, e.g. the rotation area of the fan
R keep items of clothing away from moving
parts G
WARNING
The ignition system and the fuel injection sys- tem operate with a high voltage. If you touch
the live components, you could receive an
electric shock. There is a danger of injury.
Never touch components of the ignition sys-
tem or the fuel injection system when the
ignition is switched on.
Active bonnet (pedestrian protection) Operating principle
! Once triggered, an active bonnet must be
reset at a qualified specialist workshop,
e.g. a Mercedes-Benz Service Centre. The
active bonnet function will then be availa-
ble again. The additional pedestrian pro-
tection provided by the active bonnet will
then be restored.
The active bonnet is only available in certain
countries.
The active bonnet can reduce the risk of injury to pedestrians in certain accident situations. 284
Engine compartmentMaintenance and care

Raising the active bonnet increases the clear-
ance to hard components, such as the engine.
If the active bonnet has been triggered, it is
raised at the rear in the area around the hinge by approximately 60 mm.
For the drive to the workshop, reset the trig-
gered active bonnet yourself. If the active
bonnet has been triggered, pedestrian pro-
tection may be limited.
Resetting G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. X
With your hand flat, push down active bon-
net :in the area around the hinges on
both sides (arrows) until you feel it engage.
If you can raise the active bonnet slightly in
the area around the hinges, it is not engaged correctly. Repeat the step.
If the bonnet can then still be raised, drive
directly to a qualified specialist workshop. Do
not drive faster than 100 km/h. Opening the bonnet G
WARNING
When the bonnet is open, and the windscreen wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windscreen wipers and
the ignition before opening the bonnet.
! Make sure that the windscreen wipers are
not folded away from the windscreen. Oth-
erwise, you could damage the windscreen
wipers or the bonnet. X
Make sure that the windscreen wipers are
switched off.
X Pull release lever :on the bonnet.
The bonnet is released. X
Reach into the gap between the bonnet and
the radiator trim and press bonnet catch
lever ;to the left.
X Raise the bonnet. Engine compartment
285Maintenance and care Z

X
Pull support strut ?out of bracket A.
X Lift up support strut ?and insert it into
yellow retaining clip =.
Closing the bonnet X
Raise the bonnet slightly and, at the same
time, remove support strut ?from yellow
retaining clip =.
X Swing support strut ?down and press it
into bracket Auntil it engages.
X Lower the bonnet and let it fall from a
height of approximately 20 cm.
X Check that the bonnet has engaged prop-
erly.
If the bonnet can be raised slightly, it is not
properly engaged. Do not press the bonnet closed. Open the bonnet again and close it
with a little more force. Engine oil
General notes Depending on your driving style, the vehicle
consumes up to 0.8
lof oil per 1,000 km. The
oil consumption may be higher than this when the vehicle is new or if you frequently drive at
high engine speeds.
Depending on the engine, the oil dipstick may be installed at a different location. When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement. 286
Engine compartmentMaintenance and care