power steering MERCEDES-BENZ A-CLASS HATCHBACK 2012 Owners Manual

G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
Modifications to electronic components, their software as well as wiring could effect their
function and/or the operation of other net-
worked components. This could in particular
also be the case for systems relevant to
safety. They might not function properly any
more and/or jeopardise the operational
safety of the vehicle. There is an increased
risk of an accident and injury.
Do not attempt to modify the wiring as well as
electronic components or their software.
Always have work on electrical and electronic components carried out at a qualified special-
ist workshop.
There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
kerb or an unpaved road
R you drive too fast over an obstacle, e.g. a
kerb or a hole in the road
R a heavy object strikes the undercarriage or
parts of the chassis.
In situations like this, the body, the undercar- riage, chassis parts, wheels or tyres could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed
to.
If the underbody panelling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and the underbody panelling. If these materials
come in contact with hot parts of the exhaust system for an extended period, they can
catch fire.
Have the vehicle checked and repaired imme-
diately at a qualified specialist workshop. If on
continuing your journey you notice that driv-
ing safety is impaired, pull over and stop the
vehicle immediately, paying attention to road and traffic conditions. In such cases, visit a
qualified specialist workshop. Declarations of conformity
Wireless vehicle components The following information applies to all com-
ponents of the vehicle and the COMAND sys-
tem which receive and/or transmit radio
waves:
The components of this vehicle which receive
and/or transmit radio waves are compliant
with the basic requirements and other rele-
vant provisions of Directive 1999/5/EC. You can obtain further information from any
Mercedes-Benz Service Centre.
Electromagnetic compatibility The electromagnetic compatibility of the vehi-
cle components has been checked and certi-
fied according to the currently valid version of Directive 72/245/EE Cor the equivalent ECE
Regulation ECE-R 10. Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it can affect the
operation of the vehicle systems. This may
affect the operating safety of the vehicle.
There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. Introduction
23 Z

Observe information regarding indicator and
warning lamps (Y page 258) as well as dis-
play messages (Y page 232).
EBD monitors and controls the brake pres-
sure on the rear wheels to improve driving
stability while braking. ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In addi-
tion to the braking function, ADAPTIVE BRAKE
also has the HOLD function (Y page 180) and
hill start assist (Y page 145). For further
information, see Driving tips (Y page 166).STEER CONTROL
STEER CONTROL helps you by transmitting a noticeable steering force to the steering
wheel in the direction required for vehicle
stabilisation.
This steering support is provided in particular
if:
R both right wheels or both left wheels are on
a wet or slippery road surface when you
brake
R the vehicle starts to skid.
If there is an ESP ®
malfunction, you will not
receive any steering support from STEER
CONTROL. Power steering will, however, con-
tinue to function. Anti-theft systems
Immobiliser
The immobiliser prevents your vehicle from
being started without the correct key.
X To activate: remove the key from the igni-
tion lock.
X To deactivate: switch on the ignition.
When leaving the vehicle, always take the key
with you and lock the vehicle. The engine can be started by anyone with a valid key that is
left inside the vehicle.
i The immobiliser is always deactivated
when you start the engine. ATA (Anti-Theft Alarm system)
X
To prime: lock the vehicle with the key.
Indicator lamp :flashes. The alarm sys-
tem is primed after approximately
15 seconds.
X To deactivate: unlock the vehicle with the
key.
or X Insert the key into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is primed and you open: R the vehicle with the emergency key ele-
ment
R a door
R the tailgate
R the bonnet
X To stop the alarm: insert the key into the
ignition lock.
The alarm is switched off.
or X Press the %or& button on the key.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that has triggered it, for
example. Anti-theft systems
69Safety Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Running-in notes
Important safety notes
New brake pads/linings and discs that have
been replaced only achieve optimum braking effect after several hundred kilometres of
driving. Compensate for the reduced braking
effect by applying greater force to the brake
pedal. The first 1500 km
If you treat the engine with sufficient care
from the very start, you will be rewarded with excellent performance for the remainder of
the engine's life.
R Drive at varying vehicle speeds and engine
speeds for the first 1500 km.
R Avoid overstraining the vehicle during this
period, e.g. driving at full throttle.
R Change gear in good time, before the rev
counter needle is Ôof the way to the red
area of the rev counter.
R Do not shift down a gear manually in order
to brake.
Vehicles with automatic transmission:
R Try to avoid depressing the accelerator
pedal beyond the point of resistance (kick-
down).
After 1,500 km, you may gradually bring the
vehicle up to full road and engine speeds. Additional running-in notes for AMG vehicles:
R Do not drive at speeds above 140 km/ hfor
the first 1,500 km.
R Only allow the engine to reach a maximum
engine speed of 4,500 rpm briefly.
i You should also observe these notes on
running-in if the engine or parts of the drive train on your vehicle have been replaced. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another. G
WARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably 142
DrivingDriving and parking

more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only set the automatic transmission to the
respective drive positions when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. Otherwise, you could damage the
drive train.
! AMG vehicles:
avoid full-load operation
and engine speeds greater than 5000 rpm
when the engine is cold. This helps to pro-
tect the engine and avoids uncomfortable
driving. Key positions
g
To remove the key
1 Power supply for some consumers, such
as the windscreen wipers 2
Ignition (power supply for all consumers)
and drive position
3 To start the engine
Vehicles with manual transmission: the
steering is locked when the key is taken out of
the ignition lock.
i If the key does not belong to the vehicle, it
can still be turned in the ignition lock. How- ever, the ignition will not be switched on.
The engine cannot be started. Starting the engine
Important safety notes G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator pedal
when starting the engine.
i Vehicles with a petrol engine:
the
engine runs at a higher engine speed during the cold start procedure so that the cata-
lytic converter can reach operating tem-
perature more quickly. The sound of the
engine may change as a result. Driving
143Driving and parking Z

Shifting to neutral (N)
X
Depress the clutch pedal fully.
X Move the gear lever to position N:.Engaging reverse gear
! Only shift into reverse gear
Rwhen the
vehicle is stationary. Otherwise, you could
damage the transmission.
X Pull the gear lever up, push it to the left and
then pull it back.
i The ECO start/stop function is not avail-
able when reverse gear is engaged.
For further information on the ECO start/
stop function, see (Y page 146).Gearshift recommendation
The gearshift recommendations assist you in adopting an economical driving style. The rec- ommended gear is shown in the multifunctiondisplay. X
Shift gear according to gearshift recom-
mendation :when shown in the multi-
function display of the instrument cluster. Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
i Bear in mind that the power transmission
between the engine and the transmission is
interrupted when the engine is switched
off.
To prevent the vehicle from rolling away:
R when the engine is switched off and the
vehicle is stationary, shift the automatic
transmission to park position Pand
R apply the electric parking brake DIRECT SELECT lever
Overview of transmission positions All vehicles (except AMG vehicles):
the
DIRECT SELECT lever is on the right of the
steering column.
Information about the selector lever on AMG
vehicles (Y page 153). Automatic transmission
151Driving and parking Z

Driving tips
General notes
G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec-
ted settings and prevailing conditions. Con-
sumption can be significantly influenced by
your driving style. Example: ECO display
The ECO display consists of three bars:
R Acceleration Acceleration
R Constant
Constant
R Coasting
Coasting
The percentage count is the mean value of the three bar values. The three bars and the mean
value begin at the value of 50%. A higher per- centage count indicates a more economical
driving style.
The ECO display does not indicate the actual
fuel consumption and a fixed percentage
count in the ECO display does not indicate a
fixed consumption figure. In addition to driving style, the consumption is
affected by many other factors, such as:
R load
R tyre pressure
R cold start
R choice of route
R the use of electrical consumers
These factors are not included in the ECO dis-
play.
The evaluation of your driving style takes the following three categories into consideration:
R Acceleration
Acceleration (evaluation of all accelera-
tion processes):
- The bar fills up: moderate acceleration,
especially at higher speeds
- The bar empties: sporty acceleration
R Constant Constant (assessment of driving behav-
iour at all times):
- The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- The bar empties: fluctuations in speed
R Coasting
Coasting (assessment of all deceleration
processes):
- The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes
- The bar empties: frequent braking
i An economical driving style involves driv-
ing at a moderate engine speed.
To achieve a higher value in the categories
Acceleration Acceleration andConstant
Constant:
R observe the gearshift recommendation.
R drive the vehicle in drive program E(vehi-
cles with automatic transmission).
i On long journeys at a constant speed, e.g.
on the motorway, only the bar for Constant
Constant
will change.
i The ECO display summarises the driving
characteristics from the start of the journey to its completion. Therefore, there are Driving tips
165Driving and pa rking Z

The electric parking brake secures the vehicle
automatically if the HOLD function is activa-
ted and:
R the driver's door is open and the driver's
seat belt is unfastened
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function
R a system fault occurs
R the power supply is not sufficient
Vehicles with automatic transmission
If a fault occurs, then the transmission may
also be shifted into position Pautomatically.
Vehicles with manual transmission
The Brake immediately Brake immediately message can also
appear in the multifunction display.
X Immediately depress the brake pedal firmly
until the warning message in the multifunc- tion display goes out.
The HOLD function is deactivated.
A horn will sound at regular intervals if you
turn off the engine, take off your seat belt or
open the driver's door when the HOLD func-
tion is activated. The horn alerts you to the
fact that the HOLD function is still activated.
If you attempt to lock the vehicle, the tone
becomes louder. The vehicle cannot be
locked until you have deactivated the HOLD
function.
i Once you have switched off the engine,
you cannot restart it until you have deacti-
vated the HOLD function. RACE START
Important safety notes RACE START enables optimum acceleration
from a standing start. The precondition for
this is a suitable high-grip road surface.
Only activate RACE START on dedicated race
circuits. i
RACE START is only available in AMG vehi-
cles.
Activation conditions You can activate RACE START if:
R the doors, the bonnet and the tailgate are
closed
R the engine is running and the transmission,
traction control and engine are at operating
temperature
R SPORT handling mode is activated
(Y page 66)
R the steering wheel is in the straight-ahead
position.
R the vehicle is stationary and the brake
pedal is depressed (left foot)
R the transmission is in position D.
R drive program Mis selected (Y page 155).
Activating RACE START X
Depress the brake pedal with your left foot
and keep it depressed.
X Pull and hold both steering wheel gearshift
paddles.
X The RACE START Confirm: Paddle UP RACE START Confirm: Paddle UP
Cancel: Paddle DOWN
Cancel: Paddle DOWN message appears
in the multifunction display.
X Release both steering wheel gearshift pad-
dles.
i If the activation conditions are no longer
fulfilled, RACE START is cancelled. The
RACE START not possible See Own‐
RACE START not possible See Own‐
er's er's Manual
Manual message appears in the mul-
tifunction display.
X To cancel: pull the left steering wheel shift
paddle (Y page 156).
or
X To confirm: pull the right steering wheel
shift paddle (Y page 156).
The RACE START available Depress
RACE START available Depress
accelerator
accelerator message appears in the mul-
tifunction display. Driving systems
181Driving and parking Z

Display messages
Possible causes/consequences and
M
MSolutions j
Check trailer Check trailer
hitch lock hitch lock The trailer tow hitch is not correctly engaged.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Apply the electric parking brake.
X Engage the trailer coupling's ball coupling in the end position
(Y page 203).
Otherwise, the trailer may detach itself. Ð
Power Power
steering
steering mal‐
mal‐
function See Own‐
function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident. X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. &
inoperative Bat‐ inoperative Bat‐
tery low tery low You have attempted to switch on the auxiliary heating or to acti-
vate a departure time using the on-board computer after operating
the auxiliary heating twice.
X Let the engine run for 10 seconds.
The auxiliary heating is operational again. The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y page 134).
X Drive for a longer distance.
The battery is being charged. The auxiliary heating is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y page 134).
X Refuel at the nearest filling station. Display
messages
255On-board computer and displays Z

Position number
Bidentifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Press together cover :of positive clamp ;and slide it back.
X Connect positive terminal ;on your vehicle to positive terminal =of donor battery B
using the jump lead, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal ?of donor battery Bto earth point Aof your vehicle using the
jump lead, connecting the jump lead to donor battery Bfirst.
X Start the engine.
X Before disconnecting the jump leads, let the engines run for several minutes.
X First, remove the jump leads from earth point Aand negative terminal ?, then from pos-
itive clamp ;and positive terminal =. Begin each time at the contacts on your own vehicle
first.
X Close cover :of positive clamp ;after removing the jump leads.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jump-starting cables and further information regarding jump starting can be obtained at
any qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
Safety-relevant functions are restricted or not
available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning
R the voltage supply or the vehicle's electrical
system is malfunctioning.
If your vehicle is towed, significantly greater
force may be required to steer the vehicle or
to brake. There is a risk of an accident.
In such circumstances, use a towing bar.
Make sure that the steering is moving freely
before towing. G
WARNING
If the weight of the vehicle to be towed or tow- started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could over-
turn.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 338). G
WARNING
The vehicle is braked when the HOLD function or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed. 310
Towing and tow-startingBreakdown assistance

Vehicles with a TIREFIT kit: the towing eye
is located under the tyre inflation compres-
sor.
X Press the mark on cover :inwards in the
direction of the arrow.
X Remove cover :from the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Vehicles with a trailer tow hitch do not have a bracket for the screw-in towing eye at the
back. If you intend to use the vehicle for tow- ing, fold out the ball coupling (Y page 203)
and secure the towbar to it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the stowage well
under the luggage compartment floor
(Y page 299).
X Vehicles with a TIREFIT kit: replace the tyre
inflation compressor. Towing the vehicle with the front axle
raised
Only vehicles without 4MATIC can be
towed with the front axle raised.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise, the transmission may be damaged.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa-
ded up and transported.
! The ignition must be switched off if you
are towing the vehicle with the front axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed. X
Vehicles with manual transmission:
depress the clutch pedal fully and shift to
neutral.
or
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
X Release the brake pedal.
X Release the electric parking brake.
X Deactivate automatic locking (Y page 223).
X Switch on the hazard warning lamps
(Y page 108).
X Turn the key in the ignition lock to position
0 and leave the key in the ignition lock.
When towing your vehicle with the front axle
raised, it is important that you observe the
safety instructions (Y page 310). Towing the vehicle with both axles on
the ground G
WARNING
The power assistance for the steering and the brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly.
i In order to signal a change of direction
when towing with the hazard warning lamps switched on, use the combination switch asusual. In this case, only the turn signals for
the desired direction flash. When you reset
the combination switch, the hazard warn-
ing lamps start flashing again. 312
Towing and tow-startingBreakdown assistance