AUX MERCEDES-BENZ A-CLASS HATCHBACK 2015 User Guide

Problems with the auxiliary heating/ventilation
Problem
Possible causes/consequences and
M
MSolutions FAIL¨ The signal transmission between the transmitter and the vehicle is
faulty.
X Change your position in relation to the vehicle, moving closer if
necessary.
X Make another attempt to switch the auxiliary heating/ventila-
tion on or off using the remote control. FAIL The auxiliary heating cannot be switched on or has switched itself
off.
The starter battery is not sufficiently charged.
X Charge the starter battery.
X Make another attempt to switch on the auxiliary heating/venti-
lation using the remote control. The auxiliary heating cannot be switched on or has switched itself
off.
The fuel tank content is below the reserve fuel level.
X Refuel at the nearest filling station.
X Make another attempt to switch on the auxiliary heating using
the remote control. The auxiliary heating/ventilation cannot be switched on or has
switched itself off.
The auxiliary heating/ventilation is malfunctioning.
X Have the auxiliary heating/ventilation checked at a qualified
specialist workshop. Air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air vents. This could result in burns or frostbite in the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior. In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windscreen
and the bonnet free of blockages, such as
ice, snow or leaves
R never cover the vents or ventilation grilles
in the vehicle interior
i Optimal climate control function is ach-
ieved by opening the air vents fully and set- ting the adjusters to the middle position. Air vents
153Climate control Z

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong 180
RefuellingDriving and parking

Driving on flooded roads
!
Bear in mind that vehicles travelling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
These notes must be observed under all
circumstances. You could otherwise dam-
age the engine, the electronics or the trans- mission.
If you must drive on stretches of road on
which water has collected, please bear in
mind that:
R in the case of standing water, the water
level must be no higher than the lower edge
of the vehicle body
R you should drive no faster than walking
pace Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter. You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden accelera-
tion, steering and braking manoeuvres. Do
not use cruise control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
shift the transmission to position N.
X Try to bring the vehicle under control by
using corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
You should pay special attention to road con-
ditions when temperatures are around freez-
ing point.
Further information on driving with snow
chains (Y page 361).
Further information on driving with summer
tyres (Y page 360).
Observe the notes in the "Winter operation"
section (Y page 360). Driving systems
Cruise control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order to avoid exceeding the set speed. You must
select a lower gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. For vehi-
cles with automatic transmission, you need tohave selected manual shift drive program M
(Y page 177). By doing so, you will make use Driving syste
ms
191Driving an d parking Z

Activating/deactivating the acoustic
locking confirmation
If you switch on the Acoustic
Acoustic Lock Lockfunction,
an acoustic signal sounds when you lock the
vehicle.
X Press the =or; button on the steer-
ing wheel to select the Settings
Settings menu.
X Press the :or9 button to select the
Vehicle
Vehicle submenu.
X Press ato confirm.
X Press the :or9 button to select the
Acoustic Lock
Acoustic Lock function.
If the Acoustic
Acoustic Lock
Lockfunction is activated,
the & symbol in the multifunction dis-
play lights up orange.
X Press the abutton to save the setting.
Heating Auxiliary heating departure time
G
DANGER
If the exhaust pipe is blocked or sufficient
ventilation is not possible, toxic exhaust
fumes can enter the vehicle, especially car-
bon monoxide. This is the case, e.g. in
enclosed spaces, or if the vehicle is stuck in
snow. There is a risk of fatal injuries.
You should switch off the auxiliary heating in
enclosed spaces which do not have an extrac- tion system, e.g. a garage. If the vehicle is
stuck in snow and you must leave the auxiliary
heating running, keep the exhaust pipe and
the area around the vehicle clear of snow. To guarantee a sufficient supply of fresh air, open
a window on the side of the vehicle away from the wind. G
WARNING
When the auxiliary heating is switched on,
parts of the vehicle can become very hot.
Flammable materials such as leaves, grass or twigs may ignite if they come into contact
with:
R hot parts of the exhaust system
R the exhaust gas itself There is a risk of fire.
When the auxiliary heating is switched on,
make sure that:
R no flammable materials come into contact
with hot vehicle components
R the exhaust gas can escape from the
exhaust pipe unhindered
R the exhaust gas does not come into contact
with flammable materials.
! Operating the auxiliary heating/ventila-
tion draws on the vehicle battery. After you
have heated or ventilated the vehicle a
maximum of two times, drive for a longer
distance.
Only vehicles with auxiliary heating have this
function.
In the Heating
Heating submenu, you can select a
stored departure time or change a departure time.
The auxiliary heating timer function calcu-
lates the switch-on time according to the out-
side temperature so that the vehicle is pre-
heated by the departure time. When the
departure time is reached, the auxiliary heat-
ing continues to heat for a further five
minutes and then switches off. The auxiliary
heating adopts the set air conditioning or
THERMOTRONIC temperature setting.
You can switch off the auxiliary heating by
using the remote control or the auxiliary heat- ing button on the centre console.
i Switch the auxiliary heating on regularly
once a month for about ten minutes.
Further information on auxiliary heating
(Y page 148).
Selecting the departure time or deactivat-
ing a selected departure time
X Press the =or; button on the steer-
ing wheel to select the Settings
Settings menu.
X Press the :or9 button to select the
Heating Heating submenu.
X Press ato confirm.
The current setting appears. 252
Menus and submenusOn-board computer/Displays

X
Press aagain.
X Press the :or9 button to select
one of the three departure times or Timer
Timer
off
off (no timer active).
X Press ato confirm.
If a departure time is selected, the yellow
indicator lamp lights up on the auxiliary
heating button.
Changing the departure time
X Press the =or; button on the steer-
ing wheel to select the Settings
Settings menu.
X Press the :or9 button to select the
Heating Heating submenu.
X Press ato confirm.
The current setting appears.
X Press the :or9 button to select
Change A
Change A, Change B
Change BorChange C
Change C.
X Press ato confirm.
You can now change the departure time.
X Press the =or; button to select the
display to be changed: hours, minutes.
X Press the :or9 button to set the
selected display.
X Press the abutton to store the entry.
The yellow indicator lamp on the auxiliary
heating button lights up.
Comfort Switching belt adjustment on/off
X Press the =or; button on the steer-
ing wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Convenience
Convenience submenu.
X Press ato confirm.
X Press the :or9 button to select the
Belt adjustment
Belt adjustment function.
When the Belt adjustment
Belt adjustment function is
activated, the seat belt is displayed in
orange in the multifunction display.
X Press the abutton to save the setting.
For further information on belt adjustment,
see (Y page 45). Switching the fold mirrors in when lock-
ing function on/off
This function is only available when the vehi-
cle is equipped with the electrical fold-in func-
tion.
When you activate the Auto. Auto.fold-in fold-in mir‐
mir‐
rors
rors function, the exterior mirrors are folded
in when the vehicle is locked. When you
unlock the vehicle and then open the driver's or front-passenger door, the exterior mirrors
fold out again.
If you have switched on the Auto. Auto.fold-in
fold-in
mirrors
mirrors function and you fold in the exterior
mirrors using the button on the door
(Y page 114), they will not fold out automat-
ically. The exterior mirrors can then only be
folded out using the button on the door.
X Press the =or; button on the steer-
ing wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Convenience
Convenience submenu.
X Press ato confirm.
X Press the :or9 button to select the
Auto. fold-in mirrors
Auto. fold-in mirrors function.
If the Auto.
Auto. fold-in
fold-in mirrors
mirrorsfunction is
switched on, the multifunction display
shows the exterior mirror in orange.
X Press the abutton to save the setting.
Resetting to factory settings X
Press the =or; button on the steer-
ing wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Factory setting
Factory setting submenu.
X Press ato confirm.
The Reset all settings?
Reset all settings? function
appears.
X Press the :or9 button to select No
No
or Yes
Yes.
X Press the abutton to confirm the selec-
tion.
If you have selected Yes Yes, the multifunction
display shows a confirmation message. Menus and submenus
253On-board computer/Displays Z

Display messages
Possible causes/consequences and
M
MSolutions 4
Add Add
1
1litre
litre engine
engine
oil
oil when
when next
next refu‐
refu‐
elling
elling The engine oil level has dropped to the minimum level.
! Avoid long journeys when there is too little coolant in the cool-
ing system. Otherwise the engine will be damaged.
X Check the oil level when next refuelling, at the latest
(Y page 324).
X If necessary, top up the engine oil (Y page 325).
If the engine oil needs topping up more often:
X Contact a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.co m.4
Engine oil level Engine oil level
Stop vehicle Stop vehicle
Switch engine off Switch engine off The engine oil level is too low. There is a risk of engine damage.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 184).
X Check the engine oil level (Y page 324).
X If necessary, top up the engine oil (Y page 325).æ
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X Refuel at the nearest filling station. ç There is very little fuel in the fuel tank.
The auxiliary heating cannot be operated.
X Refuel at the nearest filling station without fail. ¸
Replace Replace
air
aircleaner
cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X Consult a qualified specialist workshop. !
Clean Clean
the
thefuel
fuel fil‐
fil‐
ter
ter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X Consult a qualified specialist workshop. Display messages
277On-board computer/Displays Z

Display messages
Possible causes/consequences and
M
MSolutions Stop
Stop
vehicle
vehicle Shift
Shift
to P Leave engine
to P Leave engine
running running The automatic transmission has overheated.
X Drive on carefully.
If the display message disappears, the automatic transmission
is available again.
If the multifunction display still shows the display message:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Wait until the automatic transmission has cooled down and the
display message goes out. Auxiliary battery Auxiliary battery
malfunction malfunction The auxiliary battery for the automatic transmission is no longer
being charged.
X Consult a qualified specialist workshop.
X Until then, set the transmission to position Pbefore you switch
off the engine.
X Before leaving the vehicle, apply the electric parking brake. Clutch overheated
Clutch overheated
Avoid Avoid
pulling
pulling away
away
If necessary,
If necessary,
quickly release quickly release
and engage the and engage the
clutch clutch The clutch is under considerable load and the permitted operating
temperature has been exceeded. A warning tone also sounds.
Avoid frequent pulling away and driving at walking pace over lon-
ger distances.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Leave the engine running.
The clutch is cooled more quickly with the engine running.
or X If possible, continue driving at a steady speed.
X Remove your foot from the clutch pedal and do not allow the
clutch to slip.
The clutch may also cool down during the journey.
It may take several minutes for it to cool down. When the clutch
has cooled down, the display message disappears. The clutch is
fully operational again. For engine start For engine start
depress clutch depress clutch You have attempted to start the engine without depressing the
clutch pedal.
X Fully depress the clutch pedal.
X Restart the engine. Display
messages
287On-board computer/Displays Z

Display messages
Possible causes/consequences and
M
MSolutions Active bonnet mal‐
Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a
malfunction or because it has already been triggered.
X Consult a qualified specialist workshop. C At least one door is open. A warning tone also sounds.
X Close all doors. j
Check trailer Check trailer
hitch lock hitch lock The trailer tow hitch is not correctly engaged.
A warning tone also sounds.
G WARNING
If the ball coupling is not engaged, the trailer may come loose.
There is a risk of an accident. X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 184).
X Engage the trailer coupling's ball coupling in the end position
(Y page 232). &
inoperative Bat‐ inoperative Bat‐
tery Low tery Low The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y page 148).
X Drive for a considerable distance.
The battery charges. The auxiliary heating is operational again as
soon as the on-board electrical system voltage is sufficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y page 148).
X Refuel at the nearest filling station. &
inoperative See inoperative See
Owner's Manual Owner's Manual The auxiliary heating is temporarily malfunctioning or faulty.
If the vehicle is on a level surface and the engine has cooled down:
X Make up to four attempts to switch on the auxiliary heating,
waiting several minutes between each attempt (Y page 148).
If the auxiliary heating does not switch on:
X Consult a qualified specialist workshop. Display
messages
289On-board computer/Displays Z

Engine
Problem
Possible causes/consequences and
M
MSolutions ;
The yellow engine diag-
nostics warning lamp
lights up while the
engine is running. There may be a fault, for example:
R in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system (for vehicles with petrol engines)
R in the fuel system
The emission limit values may be exceeded and the engine may be running in emergency mode.
X Consult a qualified specialist workshop immediately. Vehicles with a diesel engine: the fuel tank has been run dry
(Y
page 183).
X Start the engine three to four times after refuelling.
If the yellow engine diagnostics warning lamp goes out, emer-
gency running mode is cancelled. The vehicle need not be
checked. æ
The yellow reserve fuel
warning lamp is on
while the engine is run-
ning.
The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X Refuel at the nearest filling station. ?
The red coolant warn-
ing lamp lights up while
the engine is running
and the coolant tem-
perature gauge is at the start of the scale. The temperature sensor for the coolant temperature gauge is
faulty.
The coolant temperature is no longer being monitored. There is a risk of engine damage if the coolant temperature is too high.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine. Do not continue driving
under any circumstances.
X Safeguard the vehicle against rolling away (Y page 184).
X Consult a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
301On-board computer/Displays Z

H
Environmental note
Dispose of service products in an environ-
mentally-responsible manner.
Service products include the following:
R Fuels
R Lubricants (e.g. engine oil, transmission oil)
R Coolant
R Brake fluid
R Windscreen washer fluid
R Climate control system refrigerant
Components and service products must be
matched. Only use products recommended
by Mercedes-Benz. Damage which is caused
by the use of products which have not been
recommended is not covered by the
Mercedes-Benz warranty or goodwill ges-
tures. They are listed in this Mercedes-Benz
Owner's Manual in the appropriate section.
You can identify service products approved
by Mercedes-Benz by the following inscrip-
tions on the container:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB-Approval (e.g. MB-Approval 229.51)
Other designations or recommendations indi- cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g.
MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
Other identifications, for example:
R 0 W-30
R 5 W-30
R 5 W-40
i Further information can be obtained from
any Mercedes-Benz Service Centre or on
the Internet at
http://bevo.mercedes-benz.com. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately.
Tank capacity The total capacity of the fuel tank may vary,
depending on the vehicle equipment.
Model Total capa-
city A 180 BlueEFFICIENCY
Edition
A 180 d BlueEFFICIENCY
Edition
40.0 l
or
50.0 l All other models
50.0 lService products and capacities
397Technical data Z