radio MERCEDES-BENZ A-CLASS HATCHBACK 2015 User Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2015, Model line: A-CLASS HATCHBACK, Model: MERCEDES-BENZ A-CLASS HATCHBACK 2015Pages: 417, PDF Size: 11.91 MB
Page 215 of 417
Problems with PARKTRONIC
Problem
Possible causes/consequences and
M
MSolutions Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is then
deactivated and the
indicator lamp on the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has been deactivated.
X If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is then
deactivated. The PARKTRONIC sensors are dirty or there is interference.
X Clean the PARKTRONIC sensors (Y page 332).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X See if PARKTRONIC functions in a different location. Active Parking Assist
General notes Active Parking Assist is an electronic parking
aid with ultrasound. It measures the road on
both sides of the vehicle. A parking symbol
indicates a suitable parking space. Active
steering intervention and brake application
can assist you during parking and when exit-
ing a parking space. You may also use
PARKTRONIC (Y page 209).
i The active braking application is only
available on vehicles with automatic trans-
mission.
Important safety notes Active Parking Assist is only an aid. It is not a
substitute for your attention to the immediate
surroundings. The responsibility for safe
manoeuvring and parking remains with you. Make sure that no persons, animals or
objects are in the manoeuvring range.
When PARKTRONIC is deactivated, Active
Parking Assist is also unavailable. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
cause you to collide with other road users.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park- ing Assist parking procedure.
! If unavoidable, you should drive over
obstacles such as kerbs slowly and not at a
sharp angle. Otherwise, you may damage
the wheels or tyres. 212
Driving systemsDriving and parking
Page 248 of 417
A new route is calculated.
R Road not mapped
Road not mapped
The vehicle position is inside the area of the
digital map but the road is not recognised,
e.g. new roads, car parks or private land.
R No route No route
No route could be calculated to the selec-
ted destination.
R O
You have reached the destination or an
intermediate destination. Audio menu
Selecting a radio station :
Active station list
; Station with preset position
The multifunction display shows station ;
with station frequency or station name. The
preset position is only displayed along with
station ;if this has been stored.
X Switch on Audio 20 or COMAND Online and
select Radio (see the separate operating
instructions).
X Press the =or; button on the steer-
ing wheel to select the Audio
Audio menu.
X To select a preset list or station list:
press and briefly hold the 9or:
button until the preset list or station list in
the desired frequency range is shown.
X To select a station: briefly press9
or :.
i DAB radio mode (Digital
AudioBroadcast-
ing) is an optimised digital transmission
standard designed for the mobile reception
of radio transmissions. Audio player or audio media operation
:
Current track
Audio files from various audio players or
media can be played, depending on the equip-
ment fitted in the vehicle.
X Switch on Audio 20 or COMAND Online and
select audio CD or MP3 mode (see the sep-
arate operating instructions).
X Press the =or; button on the steer-
ing wheel to select the Audio Audiomenu.
X To select the next/previous track:
briefly press the 9or: button.
X To select a track from the track list
(rapid scrolling): press and hold the 9
or : button until the desired track
appears.
If you press and hold the 9or:
button, the rapid scrolling speed is
increased. Not all audio players or media
support this function.
If track information is stored on the audio
player or media, the multifunction display will
show the number and title of the track.
Video DVD operation Only for vehicles with COMAND Online: you
can use the Audio Audiomenu to play video DVDs. Menus and submenus
245On-board computer/Displays Z
Page 268 of 417
Display messages
Possible causes/consequences and
M
MSolutions J
Check brake fluid Check brake fluid
level level There is insufficient brake fluid in the brake fluid reservoir.
In addition, the red Jwarning lamp lights up in the instrument
cluster and a warning tone sounds.
G WARNING
Braking efficiency may be impaired.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Safeguard the vehicle against rolling away (Y page 184).
X Consult a qualified specialist workshop.
X Do not top up the brake fluid. This does not correct the fault. #
Check brake pad Check brake pad
wear wear The brake pads/linings have reached their wear limit.
X Consult a qualified specialist workshop. G
Inoperative
Inoperative One or more main features of the Mercedes-Benz Contact system
are malfunctioning.
X Consult a qualified specialist workshop. Collision Preven‐
Collision Preven‐
tion Assist Plus tion Assist Plus
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual COLLISION PREVENTION ASSIST PLUS is temporarily inoperative.
Possible causes:
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low.
Once the causes listed above no longer apply, the display message goes out.
COLLISION PREVENTION ASSIST PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Restart the engine. Collision Preven‐ Collision Preven‐
tion Assist Plus tion Assist Plus
inoperative inoperative COLLISION PREVENTION ASSIST PLUS is temporarily inoperative
due to a malfunction. Adaptive Brake Assist may also have failed.
X Consult a qualified specialist workshop immediately. Display
messages
265On-board computer/Displays Z
Page 282 of 417
Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual Blind Spot Assist is temporarily inoperative.
Possible causes:
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
R the radar sensor system is outside the operating temperature
range
The yellow 9indicator lamps also light up in the exterior mir-
rors.
Once the causes listed above no longer apply, the display message goes out.
Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Restart the engine. Active Blind Spot Active Blind Spot
Assist not availa‐ Assist not availa‐
ble when towing a ble when towing a
trailer See Own‐ trailer See Own‐
er's Manual er's Manual
. Blind Spot Assist is deactivated while towing a trailer.
You have established the electrical connection between the trailer
and your vehicle.
X Press aon the steering wheel to confirm the display mes-
sage. Blind Spot Assist Blind Spot Assist
inoperative inoperative Blind Spot Assist is faulty.
The yellow
9indicator lamps also light up in the exterior mir-
rors.
X Consult a qualified specialist workshop. Park Park
Assist
Assist cancel‐
cancel‐
led
led The driver's door is open and the driver's seat belt has not been
fastened.
X Repeat the parking process with the seat belt fastened and the
driver's door closed. You inadvertently touched the multifunction steering wheel while
steering intervention was active.
X While steering intervention is active, make sure not to touch the
multifunction steering wheel. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 212). Display
messages
279On-board computer/Displays Z
Page 284 of 417
Display messages
Possible causes/consequences and
M
MSolutions DISTRONIC
DISTRONIC
PLUS
PLUScur‐
cur‐
rently
rently unavailable
unavailable
See Owner's Manual
See Owner's Manual DISTRONIC PLUS is temporarily inoperative.
Possible causes:
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low.
A warning tone also sounds.
Once the causes listed above no longer apply, the display message goes out.
DISTRONIC PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Restart the engine. DISTRONIC PLUS DISTRONIC PLUS
inoperative inoperative DISTRONIC PLUS is faulty. Adaptive Brake Assist may also have
failed.
A warning tone also sounds.
X Consult a qualified specialist workshop. DISTRONIC DISTRONIC
PLUS
PLUSsus‐
sus‐
pended
pended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X Remove your foot from the accelerator pedal. DISTRONIC PLUS
DISTRONIC PLUS
- - - km/h - - - km/h An activation condition for DISTRONIC PLUS is not fulfilled.
X Check the activation conditions for DISTRONIC PLUS
(Y page 196). DISTRONIC
DISTRONIC
PLUS
PLUSand
and
SPEEDTRONIC inop‐
SPEEDTRONIC inop‐
erative erative DISTRONIC PLUS and SPEEDTRONIC are faulty. A warning tone
also sounds.
X Consult a qualified specialist workshop. Cruise Cruise
control
control and
and
SPEEDTRONIC inop‐
SPEEDTRONIC inop‐
erative erative SPEEDTRONIC and cruise control are malfunctioning.
A warning tone also sounds.
X Consult a qualified specialist workshop. Display
messages
281On-board computer/Displays Z
Page 294 of 417
Display messages
Possible causes/consequences and
M
MSolutions Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Consult a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Consult a qualified specialist workshop. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key does not Key does not
belong to vehicle belong to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. Â
Change key batter‐ Change key batter‐
ies ies The key battery is discharged.
X Replace the battery (Y page 86).Â
Key not detected Key not detected
(red display message) The key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Locate the key. Because there is interference from a strong source of radio waves,
the key is not detected whilst the engine is running.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Insert the key into the ignition lock and bring into key mode. Display
messages
291On-board computer/Displays Z
Page 321 of 417
Mobile phone
Important safety notes G
WARNING
Operating mobile communications equip-
ment while driving distracts you from paying
attention to traffic conditions. This could also cause you to lose control of the vehicle. There
is a risk of an accident.
Use this device only when the vehicle is sta-
tionary.
You must observe the legal requirements for
the country in which you are currently driving when operating mobile communications
equipment in the vehicle.
If it is permitted by law to operate communi-
cations equipment while the vehicle is in
motion, you may only do so if the traffic sit-
uation permits. You may otherwise be dis-
tracted from the traffic conditions, cause an
accident and injure yourself and others.
Excessive levels of electromagnetic radiation
may cause damage to your health and to the
health of others. The use of an exterior aerial
takes into consideration the scientific discus- sion surrounding the possible health risk
posed by electromagnetic fields.
Mercedes-Benz recommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in
the vehicle
R that mutual interference between the vehi-
cle electronics and mobile phones is mini-
mised
An exterior aerial has the following advan-
tages:
R it conducts the electromagnetic fields gen-
erated by a wireless device to the exterior
R the field strength in the vehicle interior is
lower than in a vehicle that does not have
an exterior aerial
Information on retrofitting two-way radios
and mobile phones (RF transmitters)
(Y page 394). General notes There are various mobile phone brackets that
may be fitted in your vehicle; in some cases,
these are country-specific.
You can connect a Bluetooth ®
-capable
mobile phone with Audio 20 or COMAND
Online via the Bluetooth ®
interface. This also
applies if your vehicle is equipped with con-
venience telephony.
More information on suitable mobile phones,
mobile phone brackets and on connecting
Bluetooth ®
-capable mobile phones with
Audio 20 or COMAND Online can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
The functions and services available when
you use the phone depend on your mobile
phone model and service provider.
Using a mobile phone To connect a mobile phone to the exterior
aerial and charge it, insert it into the mobile
phone bracket.
X Open the telephone compartment
(Y page 308).
X Place the mobile phone bracket into the
pre-installed fitting; see the separate instal-
lation instructions for the mobile phone fit-
ting.
X Insert the mobile phone into the mobile
phone bracket; see the separate installa-
tion instructions for the mobile phone fit-
ting.
i The mobile phone can also be operated
without being in the bracket. However, the charging function and aerial function are
not available.
In order to use Bluetooth ®
(SAP profile) on
your telephone module, you must first insert
the telephone module into the pre-installed
fitting. This connects it to the exterior aerial. 318
FeaturesStowing and features
Page 322 of 417
If you wish to charge the mobile phone, then
you must connect it to a USB port.
Further information on the telephone module
with Bluetooth ®
(SAP profile) can be found in
the Digital Owner's Manual.
Operating the mobile phone You can operate the telephone using the
6
and~ buttons on the multifunction
steering wheel. You can operate other mobile
phone functions via the on-board computer
(Y page 246).
When you remove the key from the ignition
lock, the mobile phone is disconnected from
the vehicle. You can then no longer make calls
using the hands-free system.
If a call is active and you remove the key from the ignition lock, the conversation is trans-
ferred over to the mobile phone. It is then
possible to continue the conversation on the
mobile phone.
Mobile phone bracket in the stowage
compartment You can fold the pre-installed bracket up to
improve access to the stowage space
beneath it.
Further information about the stowage com-
partment (Y page 308).
X To fold the bracket up: press button:.
X To fold the bracket down: press the
bracket down and allow it to engage. Floormats
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another. X
Slide the seat backwards.
X To fit: lay the floormat in the footwell.
X Press safety catch knobs :onto retain-
ers ;.
X To remove: pull the floormat away from
retainers ;.
X Remove the floormats. Retrofitted anti-glare film
Retrofitted anti-glare film on the inside of the
windows can interfere with radio/mobile
telephone reception. This is particularly the
case for conductive or metallic-coated films.
You can obtain information about anti-glare
film from a qualified specialist workshop. Features
319Stowing and features Z
Page 354 of 417
!
Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow cable or tow bar to
the towing eyes or, if available, to the trailer
tow hitch. You could otherwise damage the
vehicle.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope
in the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being
towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow
hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance a distance so that the tow rope
does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise dam-
age the vehicle.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not be exceeded.
For towing distances over 50 km, the front
axle or the entire vehicle must be raised
and transported.
! To tow vehicles with KEYLESS-GO, use
the key instead of the Start/Stop button.
The automatic transmission may otherwise switch to position Pwhen you open the driver's or front-passenger door which
could damage the transmission.
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
Observe the legal requirements for the rele-
vant countries when towing and tow-starting. It is better to have the vehicle transported
than to have it towed.
If the vehicle can no longer be driven because
of an accident or breakdown, you have the
following options:
R transporting the vehicle
As a rule, you should have the vehicle trans-
ported.
R towing the vehicle with a tow rope or tow
bar
Only tow the vehicle in exceptional cases.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the
ignition lock
R cannot release the electric parking brake
R cannot shift the transmission to position N
on vehicles with automatic transmis-
sion
The function of the electric parking brake and
the parking lock is dependent on the on-board voltage.
If the on-board voltage is low or if there is a
system malfunction:
R it may not be possible to apply the released
parking brake or
R it may not be possible to shift the trans-
mission to position P
Switch off non-essential consumers, e.g. the
radio.
Deactivate the automatic locking feature
before towing the vehicle (Y page 251). You
could otherwise be locked out when pushing
or towing the vehicle.
Deactivate tow-away protection before tow-
ing away the vehicle (Y page 79). Towing away and tow-starting
351Breakdown assistance Z
Page 368 of 417
If there is a substantial loss of pressure, the
warning threshold for the warning message is aligned to the reference values taught-in.
Restart the tyre pressure monitor after
adjusting to the cold tyre pressure
(Y page 366). The current pressures are
saved as new reference values. This will
ensure that a warning message will only
appear if the tyre pressure drops significantly.
The tyre pressure monitor does not warn you of an incorrectly set tyre pressure. Observe
the notes on the recommended tyre pressure
(Y page 362).
The tyre pressure monitor is not able to warn you of a sudden loss of pressure, e.g. if the
tyre is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering manoeuvres.
The tyre pressure monitor has a yellow warn-
ing lamp in the instrument cluster for indicat-
ing a pressure loss or malfunction. Depending on how the warning lamp flashes or lights up,
a tyre pressure that is too low or a malfunc-
tion in the tyre pressure monitor is indicated:
R if the warning lamp is lit continuously, the
tyre pressure on one or more tyres is sig-
nificantly too low. The tyre pressure moni-
tor is not malfunctioning.
R if the warning lamp flashes for around a
minute and then remains lit constantly, the
tyre pressure monitor is malfunctioning.
In addition to the warning lamp, a message
appears in the multifunction display. Observe
the information on display messages
(Y page 283).
It may take up to ten minutes for a malfunc-
tion of the tyre pressure monitor to be indi-
cated. A malfunction will be indicated by the
tyre pressure warning lamp flashing for
approximately one minute and then remain-
ing lit. When the fault has been rectified, the
tyre pressure warning lamp goes out after you
have driven for a few minutes.
The tyre pressure values indicated by the on- board computer may differ from those meas- ured at a filling station using a pressure
gauge. The tyre pressures shown by the on-
board computer refer to those measured at
sea level. At high altitudes, the tyre pressure
values indicated by a pressure gauge are
higher than those shown by the on-board
computer. In this case, do not reduce the tyre
pressures.
The operation of the tyre pressure monitor
can be affected by interference from radio
transmitting equipment (e.g. radio head-
phones, two-way radios) that may be being
operated in or near the vehicle.
Checking the tyre pressure electroni-
cally X
Make sure that the key is in position 2in the
ignition lock (Y page 157).
X Press =or; on the steering wheel
to select the Serv.
Serv.menu.
X Press the 9or: button to select
Tyre pressure Tyre pressure.
X Press the abutton.
The current tyre pressure for each wheel
will be displayed in the multifunction dis-
play.
If the vehicle was parked for longer than
20 minutes, the Tyre Tyrepressures
pressures will
willbe
be
displayed after a few minutes of
displayed after a few minutes of
driving driving message is shown.
After a teach-in period, the tyre pressure
monitor automatically detects new wheels or
new sensors. As long as a clear allocation of
the tyre pressure values to the individual
wheels is not possible, the Tyre pressure Tyre pressure
monitor active
monitor active message is shown instead
of the tyre pressure display. The tyre pres-
sures are already being monitored.
If an emergency spare wheel is fitted, for a
few minutes the system may continue to
show the tyre pressure of the wheel that has been removed. If this occurs, note that the
value displayed for the position where the
spare wheel is fitted is not the same as the
current tyre pressure of the emergency spare wheel. Tyre pressure
365Wheels and tyres Z