roof MERCEDES-BENZ A-CLASS HATCHBACK 2015 Owner's Guide

Problems with the rear window heating
Problem
Possible causes/consequences and
M
MSolutions The rear window heat-
ing has switched off
prematurely or cannot
be activated. The battery has not been sufficiently charged.
X Switch off any consumers that are not required, e.g. reading
lamps, interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window heat- ing can be activated again. Switching air-recirculation mode
on/off
General notes You can deactivate the flow of fresh air if
unpleasant odours are entering the vehicle
from outside. The air already inside the vehi-
cle will then be recirculated.
If you activate air-recirculation mode, the win-
dows can mist up more quickly, in particular
at low temperatures. Only use air-recircula-
tion mode briefly to prevent the windows
misting up.
The operation of air-recirculation mode is the same for all control panels.
Switching on/off X
Turn the key to position 2in the ignition
lock (Y page 157).
X To activate: press theebutton.
The indicator lamp in the ebutton lights
up.
THERMOTRONIC automatic climate con-
trol: air-recirculation mode is activated auto-
matically:
R at high outside temperatures
R at high levels of pollution
When air-recirculation mode is activated
automatically, the indicator lamp in the e
button is not lit. Outside air is added after
about 30 minutes. X
To deactivate: press theebutton.
The indicator lamp in the ebutton goes
out.
i Air-recirculation mode is deactivated
automatically:
R after approximately five minutes at out-
side temperatures below approximately
7 †
R after approximately five minutes if the
"Cooling with air dehumidification" func-
tion is deactivated
R after approximately 30 minutes at out-
side temperatures above approximately
7 † if the cooling with air dehumidifica-
tion function is activated Convenience opening or closing using
the air-recirculation button G
WARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. When closing make sure that no parts of the body are in the closing area. G
WARNING
During convenience opening parts of the body could be drawn in or become trapped
between the side window and window frame.
There is a risk of injury. 146
Operating the climate control systemClimate control

When opening, make sure that nobody is
touching the side window. If someone
becomes trapped, immediately press
the W switch in the door to stop the move-
ment of the side windows. To continue closing
the side window, pull on the Wswitch.
X Convenience closing feature (vehicles
with panorama sliding sunroof): press
and hold the ebutton until the side
windows and the panorama sliding sunroof are closed.
The indicator lamp in the ebutton lights
up. Air-recirculation mode is activated.
X Convenience closing feature (vehicles
without panorama sliding sunroof):
press and hold the ebutton until the
side windows are closed.
The indicator lamp in the ebutton lights
up. Air-recirculation mode is activated.
If parts of the body are in the closing area
during convenience closing, proceed as fol-
lows: X Press the Wbutton to stop the side win-
dows.
The side windows stop.
X To then open the side window, press the
W button again.
or X Press and hold the ebutton again for at
least two seconds.
The side windows move in the opposite
direction.
X Only vehicles with panorama sliding
sunroof: press the 3switch to stop the
panorama sliding sunroof.
The panorama sliding sunroof stops.
X To then open the panorama sliding sunroof,
pull back on the 3switch.
i Observe the notes on the automatic
reversing feature for:
R the side windows (Y page 94)
R the panorama sliding sunroof
(Y page 99) X
Convenience opening feature (vehicles
with panorama sliding sunroof): press
and hold the ebutton until the side
windows and the panorama sliding sunroof are open. The side windows and the pano-
rama sliding sunroof move back to their
original position.
The indicator lamp in the ebutton goes
out. Air-recirculation mode is deactivated.
X Convenience opening feature (vehicles
without panorama sliding sunroof):
press and hold the ebutton until the
side windows are open. The side windows
move back to their original positions.
The indicator lamp in the ebutton goes
out. Air-recirculation mode is deactivated.
i If you open the side windows or the pan-
orama sliding sunroof manually after clos-
ing with the convenience closing feature,
they will remain in this position when
opened using the convenience opening fea- ture. Switching the residual heat on/off
General notes The residual heat function is only available
with THERMOTRONIC automatic climate con-
trol.
It is possible to make use of the residual heat of the engine to continue heating the vehicle
for approximately 30 minutes after the engine
has been switched off. The heating time
depends on the set interior temperature.
i The blower will run at a low speed regard-
less of the airflow setting.
i If you activate the residual heat function
at high temperatures, only the ventilation
will be activated. The blower runs at
medium speed.
i You cannot use the ventilation to cool the
vehicle interior to a temperature lower than the outside temperature. Operating the climate control system
147Climate control Z

Drive sensibly – save fuel
Observe the following tips to save fuel:
R The tyres should always be inflated to the
recommended tyre pressure.
R Remove unnecessary loads.
R Remove roof racks when they are not nee-
ded.
R Warm up the engine at low engine speeds.
R Avoid frequent acceleration or braking.
R Have all maintenance work carried out as
indicated by the service intervals in the
Service Booklet or by the service interval
display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic, on
short journeys and in hilly terrain. ECO display
The ECO display shows you how economical
your driving style is. The ECO display assists
you in achieving the most economical driving
style for the selected settings and prevailing
conditions. Consumption can be significantly influenced by your driving style. :
Acceleration
; Coasting
= Constant
? Additional range achieved
Range ?is shown under Bonus fr. start Bonus fr. start
and represents the additional range achieved
since the beginning of the journey as a result of an adapted driving style.
If the fuel level has dropped into the reserve
range, the Reserve fuel Reserve fuel message is shown
in the multifunction display instead of
range ?. In addition, the 8warning lamp in the instrument cluster lights up
(Y
page 301).
The ECO display consists of three sections,
with an inner and outer area. The sections
correspond to the following three categories: :
Acceleration
(evaluation of all
acceleration processes):
R the outer area fills up and the
inner area lights up green: mod-
erate acceleration, especially at
higher speeds
R the outer area empties and the
inner area is grey: sporty accel-
eration ;
Coasting
(evaluation of all decel-
eration processes):
R the outer area fills up and the
inner area lights up green: antic-
ipatory driving, keeping your dis- tance and early release of the
accelerator. The vehicle can
coast without use of the brakes.
R the outer area empties and the
inner area is grey: frequent heavy
braking =
Constant
(continuous evaluation
over the entire journey):
R the outer area fills up and the
inner area lights up green: con-
stant speed and avoidance of
unnecessary acceleration and
deceleration
R the outer area empties and the
inner area is grey: fluctuations in
speed The three inner areas display the current driv-
ing style and light up green as a result of a
particularly economical driving style.
Depending on the driving situation, up to two
areas may light up simultaneously.
At the beginning of the journey, the three
outer areas are empty and fill up as a result of 188
Driving tipsDriving and pa
rking

Driving on flooded roads
!
Bear in mind that vehicles travelling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
These notes must be observed under all
circumstances. You could otherwise dam-
age the engine, the electronics or the trans- mission.
If you must drive on stretches of road on
which water has collected, please bear in
mind that:
R in the case of standing water, the water
level must be no higher than the lower edge
of the vehicle body
R you should drive no faster than walking
pace Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter. You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden accelera-
tion, steering and braking manoeuvres. Do
not use cruise control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
shift the transmission to position N.
X Try to bring the vehicle under control by
using corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
You should pay special attention to road con-
ditions when temperatures are around freez-
ing point.
Further information on driving with snow
chains (Y page 361).
Further information on driving with summer
tyres (Y page 360).
Observe the notes in the "Winter operation"
section (Y page 360). Driving systems
Cruise control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order to avoid exceeding the set speed. You must
select a lower gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. For vehi-
cles with automatic transmission, you need tohave selected manual shift drive program M
(Y page 177). By doing so, you will make use Driving syste
ms
191Driving an d parking Z

:
Example: sensors in the front bumper,
left-hand side
The sensors must be free of dirt, ice and
slush. Otherwise, they may not function cor-
rectly. Clean the sensors regularly, taking
care not to scratch or damage them
(Y page 332).
Range Front sensors
Centre Approx. 100 cm
Corners Approx. 60 cm Rear sensors
Centre Approx. 120 cm
Corners Approx. 80 cm
Minimum distance
Centre Approx. 20 cm
Corners Approx. 20 cm
If there is an obstacle within this range, the
relevant warning displays light up and a warn- ing tone sounds. If the distance falls below
the minimum, the distance may no longer be
shown.
Warning displays :
Segments on the left-hand side of the
vehicle
; Segments on the right-hand side of the
vehicle
= Segments showing operational readiness
The warning displays show the distance
between the sensors and the obstacle. The
warning display for the front area is located
on the dashboard above the centre air vents.
The warning display for the rear area is loca-
ted on the roof lining in the rear compart-
ment.
The warning display for each side of the vehi- cle is divided into five yellow and two red seg-ments. PARKTRONIC is operational if yellow
segments showing operational readiness =
light up. 210
Driving systemsDriving an
d parking

Roof carrier
Important safety notes G
WARNING
When a load is transported on the roof, the
vehicle's centre of gravity rises and the han-
dling changes. If you exceed the maximum
roof load, the handling as well as steering and braking characteristics are severely affected.
There is a risk of an accident.
Always observe the maximum roof load and
adapt your driving style.
! Mercedes-Benz recommends that you
only use roof carriers that have been tested and approved for Mercedes-Benz vehicles.
This helps to prevent damage to the vehi-
cle.
Position the load on the roof carrier in such
a way that the vehicle will not sustain dam-
age even when it is in motion.
Ensure that, depending on the vehicle's
equipment, you can raise the panorama
sliding sunroof fully and open the tailgate
fully when the roof carrier is fitted.
You will find information on the maximum roof
load in the "Technical data" section
(Y page 404).
An incorrectly secured roof carrier or roof
load may become detached from the vehicle.
You must therefore ensure that you observe
the roof carrier manufacturer's installation
instructions.
i Vehicles with panorama sliding sun-
roof: if a roof carrier is fitted, the panorama
sliding sunroof cannot be opened. In order
to allow ventilation of the vehicle interior,
you can raise the panorama sliding sunroof.
If a roof carrier approved by Mercedes-
Benz makes contact with the panorama
sliding sunroof, the sunroof will lower
slightly but remain raised in the rear. Attaching the roof carrier
X
Open covers :carefully in the direction of
the arrow.
X Fold covers :upwards.
X Only secure the roof carrier to the anchor-
age points under covers :.
X Observe the manufacturer's installation
instructions. Features
Cup holders
Important safety notes G
WARNING
The cup holder cannot secure a drinks con-
tainer in place during a journey. If you use a
cup holder during a journey, the drinks con-
tainer could be flung around and liquid could
be spilt. Vehicle occupants could come into
contact with the liquid and, in particular, be
scalded by hot liquid. You could be distracted
from the traffic situation and lose control of
the vehicle. There is a risk of an accident and
injury.
Only use the cup holder when the vehicle is
stationary. Only place containers of a suitable size in the cup holder. Seal the container, in
particular when it contains hot liquid. G
WARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be Features
313Stowing and features
Z

Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
Mercedes-Benz Service Centre. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency.
! When DISTRONIC PLUS or the HOLD
function is activated, the vehicle brakes
automatically in certain situations.
To avoid damage to the vehicle, deactivate DISTRONIC PLUS and the HOLD function in
the following or similar situations:
R when towing away
R in a car wash
! Make sure that the automatic transmis-
sion is in position Nwhen washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed/
airflow control is turned to position 0).
R the windscreen wiper switch is at posi-
tion 0.
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windscreen and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind- screen. Care
329Maintenance and care Z

Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately.
! Always maintain a distance of at least
30 cm between the vehicle and the high-
pressure cleaner nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle. Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
! Edition 1 special model: parts of your
vehicle are covered with a decorative foil.
Maintain a distance of at least 70 cm
between the foil-wrapped parts of the vehi-
cle and the nozzle of the high pressure
cleaner.
Information about the correct distance is
available from the equipment manufac-
turer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop.
X Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards. 330
CareMaintenance and care

Cleaning wooden trim and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
X Wipe the wooden trim and trim elements
with a damp, lint-free cloth, e.g. a microfi-
bre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use a microfibre cloth to clean
covers made out of real leather, artificial
leather or DINAMICA. If used frequently,
this can damage the cover.
Note that regular care is essential to make
sure that the appearance and comfort of the
covers are retained over time.
Genuine leather seat covers
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a quali- fied specialist workshop.
Leather is a natural product.
It has natural surface properties, e.g.:
R unevenness in structure
R marks caused by growth and injury
R subtle colour differences These are characteristics of leather and not
material faults.
Seat covers from other materials
! Observe the following when cleaning:
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid).
R clean cloth covers with a microfibre cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid). Rub
carefully, and always wipe entire seat
sections to avoid leaving visible lines.
Leave the seat to dry afterwards. Clean-
ing results depend on the type of dirt and how long it has been there.
R Clean DINAMICA covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
Cleaning the seat belts G
WARNING
Seat belts may be severely weakened if
bleached or coloured. This may lead to the
seat belts, for example, tearing or failing in an accident. There is an increased risk of injury,
possibly even fatal.
Never bleach or colour seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts at
temperatures above 80 † or in direct sun-
light.
X Use clean, lukewarm water and soap solu-
tion.
Cleaning the roof lining and carpets X
Roof lining: if it is very dirty, use a soft
brush or dry shampoo.
X Carpets: use the carpet and textile clean-
ing agents recommended and approved by
Mercedes-Benz. Care
335Maintenance and care Z

requirements can stipulate a specific tyre
type for your vehicle. Furthermore, the use of certain tyre types in certain regions and areas
of operation can be highly beneficial. You can find further information regarding tyres at
specialist tyre retailers, at qualified specialist
workshops or at any Mercedes-Benz Service
Centre.
R Only fit tyres and wheels of the same type
and make.
Exception: it is permissible to fit a different type or make in the event of a flat tyre.
Observe here the "MOExtended tyres (tyres
with run-flat characteristics)" section
(Y page 340).
R Only fit tyres of the correct size onto the
wheels.
R Run in new tyres at moderate speeds for
the first 100 km. They only reach their full
performance after this distance.
R Do not drive with tyres which have too little
tread depth. This otherwise significantly
reduces the traction on wet roads (aqua-
planing).
R Replace the tyres after six years at the lat-
est, regardless of wear.
Observe the notes on the emergency spare
wheel (Y page 389). MOExtended tyres (tyres with run-flat
characteristics)
With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres.
MOExtended tyres may only be used in con-
junction with an activated tyre pressure loss
warning system or with an activated tyre pres- sure monitor and on wheels specifically tes-
ted by Mercedes-Benz.
Notes on driving with MOExtended tyres with
a flat tyre (Y page 340).
Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you fit
tyres that do not feature run-flat characteris- tics, e.g. winter tyres. A TIREFIT kit can be
obtained from a qualified specialist work-
shop. Winter operation
General notes
Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (Y page 367). Driving with summer tyres
At temperatures below +7 †, summer tyres
lose elasticity and therefore traction and
braking power. Change the tyres on your vehi- cle to M+S tyres. Using summer tyres at very
cold temperatures could cause tears to form, thereby damaging the tyres permanently.
Mercedes-Benz cannot accept responsibility
for this type of damage. G
WARNING
Damaged tyres can cause tyre inflation pres-
sure loss. As a result, you could lose control of your vehicle. There is a risk of accident.
Check the tyres regularly for signs of damageand replace any damaged tyres immediately. M+S tyres
G
WARNING
M+S tyres with a tyre tread depth of less than 4 mm are not suitable for use in winter as they
do not provide sufficient traction. There is a
risk of accident.
M+S tyres with a tread depth of less than
4 mm must be replaced. 360
Winter operationWheels and tyres