fuel MERCEDES-BENZ A-CLASS HATCHBACK 2015 Service Manual

Display messages
Possible causes/consequences and
M
MSolutions Active bonnet mal‐
Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a
malfunction or because it has already been triggered.
X Consult a qualified specialist workshop. C At least one door is open. A warning tone also sounds.
X Close all doors. j
Check trailer Check trailer
hitch lock hitch lock The trailer tow hitch is not correctly engaged.
A warning tone also sounds.
G WARNING
If the ball coupling is not engaged, the trailer may come loose.
There is a risk of an accident. X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 184).
X Engage the trailer coupling's ball coupling in the end position
(Y page 232). &
inoperative Bat‐ inoperative Bat‐
tery Low tery Low The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y page 148).
X Drive for a considerable distance.
The battery charges. The auxiliary heating is operational again as
soon as the on-board electrical system voltage is sufficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y page 148).
X Refuel at the nearest filling station. &
inoperative See inoperative See
Owner's Manual Owner's Manual The auxiliary heating is temporarily malfunctioning or faulty.
If the vehicle is on a level surface and the engine has cooled down:
X Make up to four attempts to switch on the auxiliary heating,
waiting several minutes between each attempt (Y page 148).
If the auxiliary heating does not switch on:
X Consult a qualified specialist workshop. Display
messages
289On-board computer/Displays Z

Engine
Problem
Possible causes/consequences and
M
MSolutions ;
The yellow engine diag-
nostics warning lamp
lights up while the
engine is running. There may be a fault, for example:
R in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system (for vehicles with petrol engines)
R in the fuel system
The emission limit values may be exceeded and the engine may be running in emergency mode.
X Consult a qualified specialist workshop immediately. Vehicles with a diesel engine: the fuel tank has been run dry
(Y
page 183).
X Start the engine three to four times after refuelling.
If the yellow engine diagnostics warning lamp goes out, emer-
gency running mode is cancelled. The vehicle need not be
checked. æ
The yellow reserve fuel
warning lamp is on
while the engine is run-
ning.
The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X Refuel at the nearest filling station. ?
The red coolant warn-
ing lamp lights up while
the engine is running
and the coolant tem-
perature gauge is at the start of the scale. The temperature sensor for the coolant temperature gauge is
faulty.
The coolant temperature is no longer being monitored. There is a risk of engine damage if the coolant temperature is too high.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine. Do not continue driving
under any circumstances.
X Safeguard the vehicle against rolling away (Y page 184).
X Consult a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
301On-board computer/Displays Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Engine compartment
Bonnet
Important safety notes G
WARNING
An unlocked bonnet may open up when the
vehicle is in motion and block your view. There is a risk of an accident.
Never unlock the bonnet when driving. Before
every trip, ensure that the bonnet is locked. G
WARNING
When being opened and closed, the bonnet
may suddenly fall into the closed position.
There is a risk of injury to persons in the range of movement of the bonnet.
Open and close the bonnet only when nobody
is in the range of movement. G
WARNING
If you open the bonnet while the engine is
overheating or while there is a fire in the
engine compartment, you could come into
contact with hot gases or other leaking ser-
vice products. There is a danger of injury.
Allow an overheating engine to cool down
before opening the bonnet. If there is a fire in the engine compartment, leave the bonnet
closed and notify the fire brigade. G
WARNING
There are moving components in the engine
compartment. Certain components may con-
tinue to move or suddenly move again even
after the ignition has been switched off, e.g.
the radiator fan. There is a risk of injury.
If you have to carry out work in the engine
compartment:
R switch off the ignition
R never touch the dangerous areas surround-
ing moving components, e.g. the rotation
area of the fan
R remove jewellery and watches
R keep items of clothing and hair, for exam-
ple, away from moving parts. G
WARNING
The ignition system and the fuel injection sys- tem operate with a high voltage. If you touch
the live components, you could receive an
electric shock. There is a danger of injury.
Never touch components of the ignition sys-
tem or the fuel injection system when the
ignition is switched on.
Active bonnet (pedestrian protection) Operating principle
! An active bonnet that had been triggered
must be repaired at a qualified specialist
workshop. The active bonnet function will
then be available again. The additional
pedestrian protection provided by the
active bonnet will then be restored.
The active bonnet is only available in certain
countries.
The active bonnet can reduce the risk of injury to pedestrians in certain accident situations.
Raising the active bonnet increases the clear-
ance to hard components, such as the engine.
If the active bonnet has been triggered, it is
raised at the rear in the area around the hinge
by approximately 60 mm.
For the drive to the workshop, reset the trig-
gered active bonnet yourself. If the active 322
Engine compartmentMaintenance and care

X
Remove coolant, brake fluid, tree resins,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Care and treatment of matt paintwork !
Never polish the vehicle or the light alloy
wheels. Polishing makes the paintwork
shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R vigorous rubbing with unsuitable materi-
als
R frequent use of car washes
R washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matt finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matt finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light-alloy wheels
with a clear matt finish.
The vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water.
Use only insect remover and car shampoo
from the range of approved Mercedes-Benz
care products. Cleaning vehicle parts
Cleaning the wheels G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately.
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Cleaning the windows G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen or wiper blades.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol- vents to clean the inside of the windows. Do
not touch the insides of the windows with Care
331Maintenance and care Z

X
Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Pull away immediately.
X Stop after driving for approximately ten
minutes and check the tyre pressure with
the tyre inflation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tyre pressure is not reached
after driving for a short period, the tyre is too badly damaged. The tyre sealant cannot
repair the tyre in this instance. Damaged tyres and a tyre pressure that is too low can signif-
icantly impair the vehicle's braking and driv-
ing characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In your vehicle, you will find a sticker with
the Mercedes-Benz Service24h telephone
number, e.g. on the B-pillar on the driver's
side.
X Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the tyre
pressure table on the fuel filler flap for val-
ues.
X To increase the tyre pressure: switch on
the tyre inflation compressor. X
To reduce the tyre pressure: depress
pressure release button :next to pres-
sure gauge ;.
X When the tyre pressure is correct, unscrew
the filler hose from the valve of the sealed
tyre.
X Screw the valve cap onto the tyre valve of
the sealed tyre. X
To remove the tyre sealant bottle from the
tyre inflation compressor, press together
the locking tabs on the yellow cap.
X Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filler hose stays on the tyre sealant
bottle.
X Drive to the nearest qualified specialist
workshop and have the tyre changed there.
X Have the tyre sealant bottle and the filler
hose replaced as soon as possible at a
qualified specialist workshop.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist work-
shop. Battery (vehicle)
Important safety notes
Work on the battery, e.g. removing or fitting,
requires specialist knowledge and the use of
special tools. Therefore, always have work on the battery carried out at a qualified specialist
workshop. 344
Battery (vehicle)Breakdown assistance

Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a positive terminal and an earth point, in the engine compartment. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not breathe in any battery gases. Do not lean over the battery. Keep the batteries out of the reach of children. Immediately rinse off battery acid
thoroughly with plenty of clean water and seek medical attention at once. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jump leads.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Vehicles with a petrol engine:
avoid repeated and lengthy starting attempts. Otherwise,
the non-combusted fuel may damage the catalytic converter.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case you may neither jump-start the vehicle nor charge
the battery. Let the battery thaw first. The service life of a battery that has been thawed may
be reduced. The starting characteristics may be impaired, especially at low temperatures.
Have the thawed battery checked at a qualified specialist workshop. 348
Jump-startingBreakdown assistance

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Important safety notes
G
WARNING
If wheels and tyres of the wrong size are used, the wheel brakes or suspension components
may be damaged. There is a risk of an acci-
dent.
Always replace wheels and tyres with those
that fulfil the specifications of the original
part.
When replacing wheels, make sure to fit the
correct:
R designation
R type
When replacing tyres, make sure to fit the
correct:
R designation
R manufacturer
R type G
WARNING
A flat tyre severely impairs the driving, steer-
ing and braking characteristics of the vehicle.
There is a risk of accident.
Tyres without run-flat characteristics:
R do not drive with a flat tyre.
R immediately replace the flat tyre with your
emergency spare wheel or spare wheel, or
consult a qualified specialist workshop. Tyres with run-flat characteristics:
R pay attention to the information and warn-
ing notices on MOExtended tyres (tyres
with run-flat characteristics).
Accessories that are not approved for your
vehicle by Mercedes-Benz or are not being
used correctly can impair the operating
safety.
Before purchasing and using non-approved
accessories, visit a qualified specialist work-
shop and enquire about:
R suitability
R legal stipulations
R factory recommendations
Information on the sizes and types of wheels
and tyres for your vehicle can be found under
"Wheel/tyre combinations" (Y page 372).
Information on tyre pressures can be found:
R in the tyre pressure table in the fuel filler
flap (Y page 181)
R under "Tyre pressure" (Y page 362)
Modification work on the brake system and
wheels is not permitted. The use of spacers or
brake dust shields is not permitted. This inva- lidates the general operating permit for the
vehicle.
i Further information on wheels and tyres
can be obtained at any qualified specialist
workshop. Operation
Information on driving
Check the tyre pressure when the vehicle is
heavily laden and adjust prior to a trip.
While driving, pay attention to vibrations,
noises and unusual handling characteristics,
e.g. pulling to one side. This may indicate that
the wheels or tyres are damaged. If you sus-
pect that a tyre is defective, reduce your
speed immediately. Stop the vehicle as soon
as possible to check the wheels and tyres for damage. Hidden tyre damage could also be 358
OperationWheels and tyres

Tyre pressure
Tyre pressure specifications
G
WARNING
Underinflated or overinflated tyres pose the
following risks:
R the tyres may burst, especially as the load
and vehicle speed increase.
R the tyres may wear excessively and/or
unevenly, which may greatly impair tyre
traction.
R the driving characteristics, as well as steer-
ing and braking, may be greatly impaired.
There is a risk of an accident.
Observe the recommended tyre pressure and check the tyre pressure of all the tyres includ-
ing the spare wheel:
R at least every two weeks
R when the load changes
R before embarking on a longer journey
R for changed operating conditions, e.g. off-
road driving
If necessary, correct the tyre pressure. G
WARNING
If you fit unsuitable accessories onto tyre
valves, the tyre valves may be overloaded and malfunction, which can cause tyre pressure
loss. Due to their design, retrofitted tyre pres-
sure monitors keep the tyre valve open. This
can also result in tyre pressure loss. There is a risk of accident.
Only screw standard valve caps or valve caps
specifically provided by Mercedes-Benz for
your vehicle onto the tyre valve. G
WARNING
If the tyre pressure drops repeatedly, the
wheel, valve or tyre may be damaged. Tyre
pressure that is too low may result in a tyre
blow-out. There is a risk of accident.
R Check the tyre for foreign objects.
R Check whether the wheel is losing air or the
valve is leaking. If you are unable to rectify the damage, con-
tact a qualified specialist workshop.
H
Environmental note
Check the tyre pressure regularly, at least
every 14 days.
The recommended tyre pressures for various
operating conditions can be found in the tyre pressure table on the fuel filler flap
(Y page 181).
Operation with an emergency spare
wheel: information on operation with an
emergency spare wheel can be found in the
general notes in the "Emergency spare wheel"
section (Y page 390).
Operation with a trailer: the applicable
value for the rear axle is the maximum tyre
pressure value stated in the table inside the
fuel filler flap.
Additionally, the tyre pressure table may also state tyre pressures for different load condi-
tions. These are defined in the table as dif-
ferent numbers of passengers and amounts
of luggage. The actual number of seats may
vary; for more information, please refer to the
vehicle's registration documents.
If tyre sizes are not specified, the tyre pres-
sures stated on the tyre pressure table apply for all tyres approved for this vehicle. If a tyre size precedes a tyre pressure, the
following tyre pressure information is only
valid for that tyre size.
Use a suitable pressure gauge to check the
tyre pressure. The outer appearance of a tyre362
Tyre pressureWheels and tyres

Restarting the tyre pressure loss warn-
ing system Restart the tyre pressure loss warning system
if you have:
R changed the tyre pressure
R changed the wheels or tyres
R fitted new wheels or tyres
X Before restarting, make sure that the tyre
pressures are set properly on all four tyres
for the respective operating conditions.
The recommended tyre pressures can be
found in the tyre pressure table on the fuel
filler flap.
The tyre pressure loss warning system can only give reliable warnings if you have set
the correct tyre pressure. If an incorrect
tyre pressure is set, these incorrect values
will be monitored.
X Observe the notes in the section on tyre
pressures (Y page 362).
X Make sure that the key is in position 2in the
ignition lock (Y page 157).
X Press =or; on the steering wheel
to select the Serv.
Serv.menu.
X Press the 9or: button to select
Tyre pressure
Tyre pressure .
X Press the abutton.
The Run Flat Indicator active Run Flat Indicator active
Restart
Restart with
withOK
OKmessage appears in the
multifunction display.
If you wish to confirm the restart: X Press the abutton.
The Tyre press. now OK?
Tyre press. now OK? message
appears in the multifunction display.
X Press the 9or: button to select
Yes
Yes.
X Press the abutton.
The Run Flat Indicator restarted
Run Flat Indicator restarted
message appears in the multifunction dis-
play.
After a teach-in period, the tyre pressure
loss warning system will monitor the set
tyre pressures of all four tyres. If you wish to cancel the restart:
X Press the %button.
or X If the Tyre press. now OK?
Tyre press. now OK? message
appears, press the 9or: button to
select Cancel Cancel.
X Press the abutton.
The tyre pressure values stored at the last
restart will continue to be monitored. Tyre pressure monitor
General notes If a tyre pressure monitor system is fitted, the
vehicle's wheels have sensors fitted that
monitor the tyre pressures in all four tyres.
The tyre pressure monitor warns you if the
pressure drops in one or more of the tyres.
The tyre pressure monitor only functions if
the corresponding sensors are fitted to all
wheels.
Information on tyre pressures is shown in the multifunction display. After a few minutes of
driving, the current tyre pressure of each tyre
is shown in the Serv. Serv.menu of the multifunc-
tion display, see illustration (example). For further information on displaying this
message, refer to the "Checking the tyre pres-
sure electronically" section (Y page 365).
Important safety notes It is the driver's responsibility to set the tyre
pressure to the recommended cold tyre pres-
sure suitable for the operating situation
(Y page 362). Note that the correct tyre pres-
sure for the current operating situation must
first be taught-in to the tyre pressure monitor. 364
Tyre pressureWheels and tyres

Warning messages of the tyre pressure
monitor If the tyre pressure monitor detects a pres-
sure loss in one or more tyres, a warning mes-
sage is shown in the multifunction display.
The yellow tyre pressure warning lamp then
lights up.
R If the Please correct tyre pressure
Please correct tyre pressure
message appears in the multifunction dis-
play, the tyre pressure in at least one tyre is too low. The tyre pressure must be correc-ted when the opportunity arises.
R If the Tyre pressure Check tyre(s)
Tyre pressure Check tyre(s)
message appears in the multifunction dis-
play, the tyre pressure in one or more tyres has dropped significantly. The tyres must
be checked.
R If the Tyre pressure Caution Tyre
Tyre pressure Caution Tyre
malfunction malfunction message appears in the mul-
tifunction display, the tyre pressure in one
or more tyres has dropped suddenly. The
tyres must be checked.
Observe the instructions and safety notes in
the display messages in the "Tyres" section
(Y page 283).
If the wheel positions on the vehicle are inter-
changed, the tyre pressures may be displayed for the wrong positions for a short time. After
a few minutes of driving, this is rectified and
the tyre pressures are displayed for the cor-
rect positions.
Restarting the tyre pressure monitor When you restart the tyre pressure monitor,
all existing warning messages are deleted and
the warning lamps go out. The monitor uses
the currently set tyre pressures as the refer-
ence values for monitoring. In most cases, the
tyre pressure monitor will automatically
detect the new reference values after you
have changed the tyre pressure. However,
you can also set reference values manually as described here. The tyre pressure monitor
then monitors the new tyre pressure values. X
Use the table on the inside of the fuel filler
flap to ensure that the tyre pressure is set
correctly in all four tyres for the current
operating conditions.
Also observe the notes in the section on
tyre pressures (Y page 362).
X Make sure that the key is in position 2in the
ignition lock (Y page 157).
X Press =or; on the steering wheel
to select the Serv.
Serv.menu.
X Press the 9or: button to select
Tyre pressure
Tyre pressure.
X Press the abutton.
The multifunction display shows the cur-
rent tyre pressure for each tyre or the
Tyre pressures will be displayed Tyre pressures will be displayed
after after a
afew
few minutes
minutes of
ofdriving
driving mes-
sage.
X Press the :button.
The multifunction display shows the Use
Use
current current pressures pressures as
asnew
new reference
reference
values
values message.
If you wish to confirm the restart: X Press the abutton.
The Tyre press. monitor restarted
Tyre press. monitor restarted
message appears in the multifunction dis-
play.
After you have driven for a few minutes, the
system checks whether the current tyre
pressures are within the specified range.
The new tyre pressures are then accepted
as reference values and monitored.
If you wish to cancel the restart:
X Press the %button.
The tyre pressure values stored at the last
restart will continue to be monitored. 366
Tyre pressureWheels and tyres