fuel MERCEDES-BENZ A-CLASS HATCHBACK 2015 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2015, Model line: A-CLASS HATCHBACK, Model: MERCEDES-BENZ A-CLASS HATCHBACK 2015Pages: 417, PDF Size: 11.91 MB
Page 165 of 417
ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is stop-
ped under certain conditions.
When pulling away again, the engine starts
automatically. The ECO start/stop function
thereby helps you to reduce the fuel con-
sumption and emissions of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes :
ECO start/stop display
The ECO start/stop function is activated
whenever you start the engine using the key
or the Start/Stop button.
If the è ECO symbol is shown in green in
the multifunction display, the ECO start/stop
function switches the engine off automati-
cally once the vehicle stops moving.
If the ECO start/stop function has been man- ually deactivated (Y page 163) or a malfunc-
tion has caused the system to be deactivated, the è ECO symbol is not displayed.
Mercedes-AMG vehicles: the ECO start/
stop function is only available in drive pro-
gram C. Automatic engine switch-off General notes
The ECO start/stop function is operational
and the
èECO symbol is displayed in
green in the multifunction display, if:
R the indicator lamp in the ECO button is lit
green
R the outside temperature is within the range
that is suitable for the system
R the engine is at normal operating temper-
ature
R the set temperature for the vehicle interior
has been reached
R the battery is sufficiently charged
R the system detects that the windscreen is
not misted up when the air-conditioning
system is switched on
R the bonnet is closed
R the driver's door is closed and the driver's
seat belt is fastened
If the conditions for automatic engine switch- off are not all fulfilled, the èECO symbol is
shown in yellow.
All of the vehicle's systems remain active
when the engine is switched off automati-
cally.
The engine can be switched off automatically
a maximum of four times (initial stop, then
three subsequent stops) in succession. The
è ECO symbol is shown in yellow in the
multifunction display after the engine has
been started automatically for the fourth
time. When the èECO symbol is shown in
green in the multifunction display, automatic
engine switch-off is again possible.
Vehicles with manual transmission 162
DrivingDriving and parking
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Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 204) or DISTRONIC
PLUS (Y page 196).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the key back to position 0in the ignition lock.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 159). Avoid excessively
long and frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 348).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Driving
165Driving and parking Z
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Problem
Possible causes/consequences and
M
MSolutions Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be on and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 326). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. DYNAMIC SELECT button (all vehicles
except Mercedes-AMG vehicles)
Use the DYNAMIC SELECT button to change
the drive program. Depending on the drive
program selected, the following vehicle char- acteristics will change:
R the drive (engine and transmission man-
agement)
R the suspension (vehicles with damping sys-
tem or AMG RIDE CONTROL)
R the steering
R the availability of the ECO start/stop func-
tion
R the climate control
If the ignition is switched off for less than four hours, the previously selected drive program
is activated when the engine is next started. If the ignition is switched off for more than four hours, drive program
Cis activated when the
engine is next started. X
Press DYNAMIC SELECT controller :as
many times as necessary until the desired
drive program is selected.
The selected drive program appears in the
multifunction display. After five seconds
the display goes out and the status icon of the selected drive program appears. 166
DYNAMIC SELECT button (all vehicles except Mercedes-AMG vehicles)Driving and parking
Page 170 of 417
In addition, the current drive program set-
tings are displayed briefly in the Audio 20 or
COMAND Online display.
i In a few countries, the ECO start/stop
function is deactivated at the factory due to the quality of the available fuel. In this case,
the ECO start/stop function is not available in any drive program, regardless of the dis-
play in the Audio 20 or COMAND Online
display.
Available drive programs: C
Comfort Comfortable and econom-
ical driving characteristics S
Sport Sporty driving character-
istics
I
Individual Individual settings
E
Economy Particularly economical
driving characteristics
Additional information for drive programs
(Y page 175).
You can also change gear yourself using the
steering wheel gearshift paddles. Further
information on the manual drive program
(Y page 177). DYNAMIC SELECT controller
(Mercedes-AMG vehicles)
Use the DYNAMIC SELECT controller to
change the drive program. Depending on the drive program selected, the following vehiclecharacteristics will change:
R the drive
R the transmission management
R ESP ®
R the suspension (vehicles with AMG RIDE
CONTROL)
R the availability of the ECO start/stop func-
tion
R the availability of gliding mode If the ignition is switched off for less than four
hours, the previously selected drive program
is activated when the engine is next started. Ifthe ignition is switched off for more than four
hours, drive program Cis activated when the
engine is next started. X
Turn DYNAMIC SELECT controller :as
many times as necessary until the desired
drive program is selected.
The selected drive program appears in the
multifunction display. After five seconds
the display goes out and the status icon of the selected drive program appears.
The drive program indicator on DYNAMIC
SELECT controller :lights up in red.
Available drive programs: I
Individual Individual settings
C
Comfort Comfort-orientated,
engine and transmission
settings optimised for
economy
S
Sport Sporty engine and trans-
mission settings
S+
Sport Plus Particularly sporty trans-
mission settings
RACE
Maximum sportiness and
engine and transmission
settings suitable for the
racetrack
Additional information for drive programs
(Y page 175). DYNAMIC SELECT controller (Mercedes-AMG vehicles)
167Driving and parking Z
Page 178 of 417
Mercedes-AMG vehicles:
it is only possible
to use kickdown in the automatic drive pro-
grams and in temporary manual drive pro-
gram M. When manual drive program Mis
selected permanently, kickdown is not pos-
sible.
For further information on kickdown in man-
ual drive program M(Y page 179).
Towing a trailer Towing a trailer is not possible with all mod-
els. For further information, see
(Y page 231).
X Drive in the middle of the engine speed
range on uphill gradients.
X Depending on the uphill or downhill gradi-
ent, select a lower gear (Y page 189), even
if cruise control, DISTRONIC PLUS, or
SPEEDTRONIC are activated. Drive programs
All vehicles (except Mercedes-AMG
vehicles) Drive program C (Comfort)
Drive program
Cis characterised by the fol-
lowing:
R the vehicle delivers comfortable, economi-
cal driving characteristics.
R the vehicle pulling away more gently in
forward and reverse gears unless the accel-
erator pedal is depressed fully.
R the vehicle having improved driving stabil-
ity, for example on slippery road surfaces.
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner. The vehicle is driven in the low
engine speed range and the wheels are less
likely to spin. Drive program S (Sport)
Drive program
Sis characterised by the fol-
lowing:
R sporty engine settings.
R the automatic transmission shifting up
later. as a result of the later automatic
transmission shift points, the fuel con-
sumption possibly being higher.
Drive program I (Individual)
In drive program Ithe following properties of
the drive program can be selected:
R the drive (engine and transmission man-
agement)
R the suspension (vehicles with damping sys-
tem or AMG RIDE CONTROL)
R the steering
R the availability of the ECO start/stop func-
tion
R the climate control
Information about configuring drive program I
with COMAND Online or Audio 20 can be
found in the Digital Owner's Manual.
i To permanently select the gears in drive
program Iusing the steering wheel pad-
dles, select the M(manual) setting for the
drive.
Drive program E (Economy)
Drive program Eis characterised by the fol-
lowing:
R comfort-oriented engine settings.
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner.
R the vehicle pulling away more gently in
forward and reverse gears unless the accel-
erator pedal is depressed fully.
R the vehicle having improved driving stabil-
ity, for example on slippery road surfaces.
R the automatic transmission shifting up
sooner. This results in the vehicle being Automatic transmission
175Driving and parking Z
Page 179 of 417
driven at lower engine speeds and the
wheels being less likely to spin.
R gliding mode is activated automatically
when engine-internal conditions are fulfil-
led and the accelerator is not depressed. At
the same time the transmission’s clutch
opens and the vehicle rolls freely using its
kinetic energy. As a result great distances
can be completed without the engine brake and fuel consumption reduced.
Mercedes-AMG vehicles Drive program I (Individual)
In drive program
Ithe following properties of
the drive program can be selected:
R the drive (engine management)
R the transmission management
R the suspension (vehicles with AMG RIDE
CONTROL)
R ESP ®
Information about configuring drive program I
with COMAND Online or Audio 20 can be
found in the Digital Owner's Manual.
Drive program C (Comfort)
Drive program Cis characterised by the fol-
lowing:
R the vehicle delivers comfortable, economi-
cal driving characteristics.
R the vehicle pulling away more gently in
forward and reverse gears unless the accel-
erator pedal is depressed fully.
R the vehicle having improved driving stabil-
ity, for example on slippery road surfaces.
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner. The vehicle is driven in the low
engine speed range and the wheels are less likely to spin.
R gliding mode is available.
R the ECO start/stop function is available. Drive program S (Sport)
Drive program
Sis characterised by the fol-
lowing:
R the vehicle exhibits sporty driving charac-
teristics
R the automatic transmission shifting up
later. as a result of the later automatic
transmission shift points, the fuel con-
sumption possibly being higher.
R the suspension exhibits stiff springing and
damping settings (vehicles with AIR RIDE
CONTROL).
R gliding mode is not available.
R the ECO start/stop function is not availa-
ble.
Drive program S+ (Sport Plus)
Drive program S+is characterised by the fol-
lowing:
R the vehicle exhibits particularly sporty driv-
ing characteristics.
R the automatic transmission shifting up
later.
R as a result of the later automatic transmis-
sion shift points, the fuel consumption pos- sibly being higher.
R the suspension exhibits particularly stiff
springing and damping settings (vehicles
with AIR RIDE CONTROL).
R gliding mode is not available.
R the ECO start/stop function is not availa-
ble.
Drive program RACE (vehicles with AMG
RIDE CONTROL)
Drive program RACEis characterised by the
following:
R the vehicle exhibits driving characteristics
suitable for the racetrack.
R all vehicle systems are set for maximum
sportiness.
R the automatic transmission shifting up
later. 176
Automatic transmissionDriving and parking
Page 180 of 417
R
as a result of the later automatic transmis-
sion shift points, the fuel consumption pos-sibly being higher.
R the suspension exhibits particularly stiff
springing and damping settings (vehicles
with AIR RIDE CONTROL).
R gliding mode is not available.
R the ECO start/stop function is not availa-
ble. Manual gearshifting
General notes You can change gear yourself using the steer-
ing wheel gearshift paddles. The transmission
must be in position D.
Depending on which gearshift paddle is
pulled, the automatic transmission immedi-
ately shifts into the next gear up or down, if
permitted.
Mercedes-AMG vehicles: to use manual
shifting, you have two options:
R temporary setting
R permanent setting
If you activate manual gearshifting, the mul-
tifunction display will show the current gear
instead of transmission position D.
If manual gearshifting is deactivated, the
gears will be selected automatically.
Temporary setting X
To activate: shift the DIRECT SELECT lever
to position D.
X Pull steering wheel gearshift paddle :
or ;.
Temporary setting will be active for a certain
amount of time. Under certain conditions the
minimum amount of time is extended, e.g. in the case of lateral acceleration, during an
overrun phase or when driving on steep ter-
rain.
X To deactivate: pull steering wheel gear-
shift paddle ;and hold it in place.
or X Use the DIRECT SELECT lever to shift the
transmission position.
or X All vehicles (except Mercedes-AMG vehi-
cles): use the DYNAMIC SELECT button to
change the drive program.
Mercedes-AMG vehicles: use the DYNAMIC
SELECT controller to change the drive pro-
gram.
Permanent setting (Mercedes-AMG
vehicles) X
To activate: shift the selector lever to posi-
tion D.
X Press button :.
X To deactivate: press button:.
or X If position D (automatic transmission) is
selected for the transmission in drive pro- Automatic transmission
177Driving and parking Z
Page 181 of 417
gram
I: shift to drive program Iwith the
DYNAMIC SELECT controller.
Shifting gears !
Mercedes-AMG vehicles:
the automatic
transmission does not shift up automati-
cally even when the engine limiting speed
for the current gear is reached. When the
engine limiting speed is reached, the fuel
supply is cut to prevent the engine from
overrevving. Always make sure that the
engine speed does not reach the red area of
the rev counter. There is otherwise a risk of engine damage. X
To shift up: pull steering wheel gearshift
paddle ;.
The automatic transmission shifts up to the next gear.
All vehicles (except Mercedes-AMG
vehicles): if the maximum engine speed on
the currently engaged gear is reached and
you continue to accelerate, the automatic
transmission automatically shifts up in
order to prevent engine damage.
X To shift down: pull steering wheel gear-
shift paddle :.
The automatic transmission shifts down to
the next gear.
Automatic downshifting occurs when
coasting.
If the engine exceeds the maximum engine speed when shifting down, the automatic
transmission protects against engine dam-
age by not shifting down. Gearshift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec- ommended gear is shown in the multifunction
display.
X Shift to recommended gear ;according
to gearshift recommendation :when
shown in the multifunction display.
Upshifting (Mercedes-AMG vehicles) !
The automatic transmission does not shift
up automatically even when the engine lim-
iting speed for the current gear is reached.
When the engine limiting speed is reached,
the fuel supply is cut to prevent the engine from overrevving. Always make sure that
the engine speed does not reach the red
area of the rev counter. There is otherwisea risk of engine damage. Before the engine speed reaches the red area,
an upshift indicator will be shown in the mul-
tifunction display.
X Shift to recommended gear :when mes-
sage ;is shown in the multifunction dis-
play. 178
Automatic transmissionDriving and parking
Page 183 of 417
Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong 180
RefuellingDriving and parking
Page 184 of 417
fuel. Otherwise, the fuel will enter the fuel
system. Even small amounts of the wrong
fuel can result in damage to the fuel system
and the engine. Notify a qualified specialist workshop and have the fuel tank and fuel
lines drained completely.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not switch on the ignition if you accidentally refuel with the wrong
fuel. Otherwise, fuel can enter the fuel sys-tem. Even small amounts of the wrong fuel
could result in damage to the fuel system
and the engine. The repair costs are high.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the fuel injection system could otherwise be blocked by par-
ticles from the fuel can.
Do not get into the vehicle again during the
refuelling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, some fuel may
spray out when you remove the fuel pump
nozzle.
Further information on fuel and fuel quality
(Y page 396). Refuelling
General notes The fuel filler flap is unlocked/locked auto-
matically when you unlock/lock the vehicle
with the key.
The position of the fuel filler cap is displayed
æ in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle. Opening the fuel filler flap
:
To open the fuel filler flap
; Tyre pressure table
= To insert the fuel filler cap
? Instruction label on the fuel type to be
refuelled
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0. This is the same as the key having been removed.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder on
the inside of fuel filler flap =.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
Vehicles with a diesel engine: the filler neck is
designed for refuelling at diesel filling pumps.
Do not add any more fuel after the pump
stops filling for the first time. Otherwise, fuel
may leak out. Refuelling
181Driving and parking Z