battery MERCEDES-BENZ A-CLASS HATCHBACK 2018 Owner's Manual

Ending an unin
tentionally triggered manual
Mercedes-Benz emer gency call #
On the multifunction steering wheel:
select ~.
Data transfer of the Mercedes-Benz emer‐
ge ncy call sy stem
In theeve nt of an au tomatic or manual emer‐
ge ncy call, as well as for a 11 2 emer gency call,
da ta is transfer redto the Mercedes-Benz emer‐
ge ncy call centre or the public emer gency serv‐
ices call centre.
The following data is transmitte d:
R theve hicle's GPS position data
R the last GPS position data on thero ute (a few
10 0 metres before the incident)
R direction of tra vel
R vehicle identification number
R theve hicle drive type
R the estimated number of people in theve hi‐
cle
R whe ther Mercedes me connect is available or
not R
whe ther the emer gency call was initiated
manually or automatically
R the time of the accident
R the language setting on the multimedia sys‐
tem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R the cur rent vehicle position can be called up
R avo ice connection totheve hicle occupants
can be es tablished
% ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be per form ed for
up totwo hou rsafte r sending an emer gency
call.
Fu nction of the emer gency call sy stem self-
diagnosis (Russia)
Yo ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
In case of sy stem failure, you will be informed
with text messa geon the instrument clus ter and
with red indicator SOS NOT READY onthe media
displa y. Please, make sure,
that during 30 seconds af ter
switching ignition ON there d indicator SOS
NOT READY inthe upper right corner of the
media display is switched OFF, this means the
emer gency call sy stem passed diagnostics suc‐
cessfully. If necessar y,switch ON the media dis‐
pla y,if it was switched OFF before.
St arting/ending ERA-GLONASS test mode
(Russia)
Re quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute. #
Tostart thete st mode: press and hold the
~ button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. #
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. MBUX multimedia sy
stem 395

fi
ed based on the actual operating conditions
and/or loads.
Examples of arduous operating conditions:
R regular city driving with frequent intermedi‐
ate stops
R mainly short-dis tance driving
R frequent operation in mountainous terrain or
on poor road sur faces
R when the engine is of ten le ftidling for long
periods
R operation in particula rly dusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air filter, engine air cleaner, engine oil
and oil filter etc. changed more frequent ly. The
ty re s must be checked more frequently if the
ve hicle is operated under increased loads. Fur‐
th er information can be obtained at a qualified
specialist workshop. Battery disconnection periods
The ASS
YST PLUS se rvice inter val display
can only calculate the service due da tewhen
th e bat tery is connected. #
Notedown the service due date displa yed on
th e instrument display before disconnecting
th e battery (→ page419). Engine com
partment Ac
tive bonn et(pedestrian pr otection) Operation of
the active bonnet (pedestrian
pr otection)
In cer tain accident situations, therisk of injury
to pedestrians can be reduced bythe actuation
of the active bonn et. The rear area of the engine
bonn etisraised byappr oximately 70 mm.
Fo rth e drive tothewo rkshop, reset the trig‐
ge red active bonn etyourself. Af terth e active
bonn ethas been triggered, pedestrian pr otection
may be limited.
A qu alified specialist workshop must re-ins tate
th e full functionality of the active bonn et. The active bonnet is not
available in all coun‐
tries.
Re setting the active bonnet &
WARNING Danger of bu rns from hot
component parts in the engine compart‐
ment
Cer tain component parts in the engine com‐
partment may be very hot, e.g. the engine,
th era diator and parts of theex haust sy stem. #
Let the engine cool down and only
to uch the component parts described
below: 420
Maintenance and care

#
Cor rect the tyre pressure if it is still at least
13 0 kPa (1.3 bar/19 psi). See the tyre pres‐
sure table on the fuel filler flap forva lues. #
Toincrease the ty repressure: switch on
th e tyre inflation compressor. #
Toreduce the tyre pressure: press pres‐
su re re lease button 1next tomanome ter
2 . #
When the tyre pressure is cor rect, unscr ew
th efilling hose from theva lve of the sealed
tyre. #
Screw theva lve cap onto theva lve of the
sealed tyre. #
Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filling hose stay s on the tyre sealant bot‐
tle. #
Drive tothe nearest qualified specialist work‐
shop and ha vethe tyre, tyre sealant bottle
and filling hose replaced there. Batte
ry(vehicle) Note
s onthe12 V battery &
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can lead tofunction restrictions in saf ety-re l‐
eva nt sy stems, e.g. the lighting sy stem, ABS
(anti-lock braking sy stem) or ESP ®
(Elec‐
tronic Stability Prog ram). The operating
saf ety of your vehicle may be restricted. Yo
u could lose cont rol of theve hicle in the
fo llowing situations:
R when braking
R intheeve nt of ab rupt steering manoeu‐
vres and/or when theve hicle's speed is
not adap tedto thero ad conditions #
Intheeve nt of a sho rtcircuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately. #
Do not continue driving. #
Alw ays ha vewo rkon the battery car ried
out at a qualified specialist workshop. R
Further information on ABS (→ page185)
R Further information on ESP ®
(→ page 186)
Fo r saf etyre asons, Mercedes-Benz recommends
th at you on lyuse bat teries which ha vebeen tes‐
te d and appr ovedfo ryo ur vehicle byMercedes-
Benz. These batteries pr ovide inc reased impact
pr otection toprev ent vehicle occupants from
suf fering acid bu rns should the battery be dam‐
aged in theeve nt of an accident. 444
Breakdown assis tance

&
WARNING Risk ofexplosion due toelec‐
tros tatic charge
Electros taticch arge can cause spa rks which
may ignite the highly flammable gas mixture
in the batter y. #
Todischar geany electros tatic charge
th at may ha vebuilt up, touch the me tal
ve hicle body before handling the bat‐
te ry. The highly
flammable gas mixture is created
while the battery is charging and during starting
assis tance. &
WARNING Danger of chemical burns
from the battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. #
Do not inhale battery gases. #
Keep children away from the batter y. #
Immedia tely rinse battery acid off thor‐
oughly with plenty of clean water and
seek medical attention immediately. +
ENVIRONMENTAL
NOTEEnvironmental
dama gedue toimproper disposal of bat‐
te ries Batteries conta
in pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmen tally responsible manner.
Ta ke dischar ged batteries toaqu alified
specialist workshop or toa collection
point for used batteries. If
yo u ha vetodisconnect the12 volt batter y,
contact a qualified specialist workshop. Comply with saf
ety no tes and take protective
measures when handling batteries. Risk of
explosion. Fire, naked
flames and smoking are
prohibi ted when handling the batter y.
Av oid creating spar ks. Electrolyte
or battery acid is cor ro‐
sive. Avoid contact with the skin, eyes
or clo thing. Wear suitable pr otective
clo thing, in particular glove s, an
apron and a face mas k.Immedia tely
ri nse electrolyte or acid splashes off
with clean water.Consult a doc tor if
necessar y. We
ar saf etygl asses. Breakdown assis
tance 445

Ke
ep children away. Obser
vethis Owner's Manual.
If yo u do not intend touse theve hicle over an
ex tended pe riod of time:
R activate standby mode, or
R connect the battery toa bat tery charger
appr oved byMercedes-Benz, or
R consult a qualified specialist workshop to
disconnect the battery Note
s onstarting assi stance and on charg‐
ing the12 V battery When
charging the battery and during starting
assis tance, al ways use the jump-s tart connec‐
tion point in the engine compartment. *
NO
TEDamaging the battery thro ugh
ove rvoltage When using a battery
charge r without a maxi‐
mum charging voltage, the battery or the
ve hicle electronics may be damaged. #
Only use battery charge rs with a maxi‐
mum charging voltage of 14.8 V. &
WARNING Risk ofexplosion from hydro‐
ge nga s igniting
A battery generates hydrogen gas during the
ch arging process. If there is a short circuit or
spar ksstart toform ,th ere is a danger of the
hy drogen gas igniting. #
Make sure that the positive term inal of
th e connected battery does not come
into conta ct withvehicle parts. #
Never place me tal objects or tools on a
batter y. #
When connecting and disconnecting the
batter y,yo u must obse rveth e descri‐
bed order forth e battery clamps. #
When giving starting assis tance, al ways
make sure that you on lyconnect bat‐
te ry term inals with identical polarity. #
During starting assis tance, you must
obse rveth e described order for con‐
necting and disconnecting the jump
lead. #
Do not connect or disconnect the bat‐
te ry cla mp s while the engine is running. &
WARNING Risk ofexplosion during
ch arging process and starting assis tance
During thech arging process and starting
assis tance, the battery may release an explo‐
sive gas mixture. #
Avoid fire , naked flames, creating
spar ksand smoking. #
Make sure that there is suf ficient venti‐
lation du ring thech arging process and
during starting assis tance. #
Do not lean over a batter y. 446
Breakdown assis tance

&
WARNING Risk ofexplosion from a fro‐
zen battery
A dischar ged battery may freeze at temp era‐
tures slightly abo veor below freezing point.
During starting assis tance or battery charg‐
ing, bat tery gas may be released. #
Alw aysth aw a frozen bat tery out first
before charging it or per form ing start‐
ing assis tance. If
th e indicator/warning lamps in the instrument
clus ter do not light up at low temp eratures, it is
ve ry likely that the dischar ged battery has fro‐
zen. In this case you may neither jump-s tart the
ve hicle nor charge the batter y.
The service life of a battery that has been
th awe d may be dramatically shor tened. The
st arting characteristics may be impaired, espe‐
cially at low temp eratures.
It is recommended that you ha veathaw ed bat‐
te ry checked at a qualified specialist workshop. *
NO
TEDama gecaused bynumerous or
ex tended attem ptsto start the engine Nume
rous or extended attem ptsto start the
engine may damage the catalytic con verter
due tonon-combu sted fuel. #
Avoid numerous and extended attem pts
to start the engine. Obser
vethefo llowing points during starting
assis tance and when charging the battery:
R Only use undamaged jump lead/charging
cables with a suf ficient cross-section and
insula tedte rm inal clamps.
R Non- insulated parts of thete rm inal clamps
must not come into con tact wi thother me tal
parts while the jump lead/charging cable is
connected tothe battery/jump-s tart connec‐
tion point.
R The jump lead/charging cable must not
come into contact wi thany parts which may
mo vewhen the engine is running.
R Alw ays make sure that nei ther you nor the
battery is elect rostatically charge d. R
Keep away from fire and naked flames.
R Do not lean overth e batter y.
Obser vethe additional following points when
ch arging the battery:
R Only use battery charge rs tested and
appr oved for Mercedes-Benz.
R Read the battery charge r's operating instruc‐
tions before charging the batter y.
Obser vethe additional following points during
st arting assis tance:
R Starting assis tance may only be pr ovided
using batteries with a nominal voltage of 12
V.
R The vehicles must not touch.
R Petrol engine: only acceptstarting assis‐
ta nce if the engine and exhaust sy stem are
cold. Breakdown assis
tance 447

St
arting assi stance and charging the12 V
battery Re
quirements:
R The vehicle is secured with the electric park‐
ing brake.
R Automatic transmission: the transmission
is in position j.
R Manual transmission: the transmission is in
neutral.
R The ignition and all electrical consumers are
switched off.
R The bonn etis open. #
Slide co ver1 of positive clamp 2onthe
jump-s tarting connection point in the direc‐
tion of the ar row. #
Connect positive clamp 2onyour vehicle to
th e positive pole of the donor battery using
th e jump lead/charging cable. Alw ays begin
with positive clamp 2onyour ow nve hicle
fi rs t. #
During starting assi stance: start the
engine of the donor vehicle and run at idle
speed. #
Connect the negative pole of the donor bat‐
te ry and ear thpoint 3ofyour ow nve hicle
by using the jump lead/charging cable. Begin
with the donor battery firs t. #
During starting assi stance: start the
engine of your ow nve hicle. #
During thech arging process: start the
ch arging process. #
During starting assi stance: letthe engines
ru nfo r se veral minutes. #
During starting assi stance: before discon‐
necting the jump lead, switch on an electrical
consumer in your ow nve hicle, e.g. there ar
wind owheater or lighting.
When thest arting assis tance/charging process
is compl ete: #
First,re mo vethe jump lead/charging cable
from ear thpoint 3and negative pole of the
donor batter y,then from positive clamp 2
and positive pole of the donor batter y.Begin 448
Breakdown assis tance

each time with
the conta cts onyour own
ve hicle firs t. #
Afterre moving the jump lead/charging
cable, close co ver1 of positive clamp 2.
Fu rther information can be obtained at a quali‐
fi ed specialist workshop. Re
placing the 12V battery #
Obser vethe no tes on the12 V battery
(→ page 444).
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a qualified specialist
wo rkshop, e.g. at a Mercedes-Benz Service
Centre.
Obser vethefo llowing no tes if youwa ntto
re place the battery yourself:
R Alw aysre place a faulty bat tery with a battery
which meets the specific vehicle require‐
ments.
The vehicle is equipped with an AGMtech nol‐
ogy battery (Absorbent Glass Mat). Fullve hi‐ cle functionality is only guaranteed with an
AG M batter y.Fo r saf etyre asons, Mercedes-
Benz recommends that you on lyuse bat ter‐
ies which have been tested and appr ovedfor
yo ur vehicle byMercedes-Benz.
R Carryover de tach able parts, such as vent
hoses, elbow fittings or term inal co vers, from
th e battery being replaced.
R Make sure that theve nt hose is al ways con‐
nected tothe original opening on the side of
th e batter y.
Fit any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon‐
nected in the same way. To
w- starting or towing away Pe
rm itted towing me thods Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away. Fo
rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms. &
WARNING Risk of accident when towing
with steering wheel lock
Yo u will no lon ger be able tosteer theve hicle
if th esteering wheel lock is engaged. #
Alw ays switch on the ignition when tow‐
ing theve hicle with a tow cable or a tow
bar. *
NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. Breakdown assis
tance 449

Pe
rm itted towing me thods Ve
hicle equipment/ towing
me thod Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with manual transmission Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h
Ve hicles with automatic transmis‐
sion Ye
s, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (→ page449). #
Makesure that the battery is connected and
ch arge d. Obser
vethefo llowing points when the battery is
dischar ged:
R the engine cann otbe star ted
R the electric parking brake cann otbe released
or applied
R vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj. %
Vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐
te dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor tedaw ay
( → page 452). A towing vehicle with lifting
equipment is requiredforve hicle transpor ta‐
tion. 450
Breakdown assi stance

Display messages
Possible causes/consequences and M
MSolutions #
Wait until the engine has cooled down. #
Make sure that the air supply tothera diator is not obstructed. #
Avoiding high loads on the engine, drive tothe nearest qualified specialist workshop. In doing so, ensure that
th e coolant temp erature display remains below 120 °C.
¸
Replace air cleaner *
Ve hicles with diesel engines: the engine air filter is dirty and must be replaced. #
Consult a qualified specialist workshop.
# Stop vehicle See Owner's
Manual *T
he battery is no longer being charge d and the battery charge leve l is too lo w.
* NO
TEPossible engine damage if you continue driving #
Do not continue driving under any circum stances. #
Consult a qualified specialist workshop. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. #
Switch off the engine. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 521