maintenance MERCEDES-BENZ A-CLASS HATCHBACK 2018 Owners Manual

Climate control
......................................... 141
Overview of climate contro l systems ........... 141
Operating the climate control sy stem ......... 14 2 Driving and pa
rking .................................. 151
Driving ........................................................ 151
DY NA MIC SELECT switch ............................1 60
Manual transmission .................................. 16 2
Au tomatic transmission .............................. 16 4
Re fuelling .................................................... 16 9
Pa rking ........................................................ 175
Driving and driving sa fety sy stems .............1 84
Tr ailer hit ch................................................. 24 2
Bicycle rack function .................................. 24 5
Ve hicle towing instructions ........................ .247 Instrument Display and on-board
compu ter.................................................. 248
Instrument display overview ...................... .248
Overview of the buttons on thesteering
wheel ..........................................................2 49
Operating the on-board computer .............. 250
Ad justing the design of the instrument
display ........................................................ 251 Showing display conte
nt onthe instru‐
ment clus ter ............................................... 252
Overview of displa yson the multifunc‐
tion display .................................................2 53
Ad justing the instrument lighting ............... 253
Menus and submenus ................................ 254
Head-up Display ......................................... 260 LINGU
ATRO NIC ......................................... 261
No tes on operating saf ety .......................... .261
Operation ....................................................2 61
Using LINGU ATRO NIC ef fectively ............... 264
Essential voice commands ........................ .265 MBUX multimedia sy
stem ...................... 280
Overview and operation .............................. 280
Sy stem settings ...........................................3 11
Fit & Healt hy............................................... 320
Na vigation .................................................. 324
Te lephone .................................................. .366
Online and Internet functions ..................... 396
Media ........................................................ .405
Ra dio ...........................................................4 12
Sound ......................................................... 41 5 Maintenance and care
.............................419
ASS YST PLUS service inter val display ........ .419
Engine compartment .................................. 420
Cleaning and care ....................................... 427 Breakdown assistance
............................436
Emergency ................................................. .436
Flat tyre ...................................................... 438
Battery (vehicle) ......................................... 444
To w- starting or towing away ....................... 449
Electrical fuses ........................................... 454 Wheels and tyres
..................................... 458
No tes on noise or unusual handling char‐
acteristics .................................................. .458
No tes on regular lyinspecting wheels and
tyres .......................................................... .458
No tes on snow chains ................................ 458
Ty re pressure .............................................. 459
Wheel change ............................................ .468
Emergency spa rewheel .............................. 477 Con
tents 3

Pr
otection of the environment
+ ENVIRONMENTAL
NOTEEnvironmental
dama gedue tooperating conditions and
personal driving style The pollutant emission of
your vehicle is
directly related tothewa yyo u operate your
ve hicle.
Yo u can help toprotect the environment by
operating your vehicle in an environmentally-
re sponsible manner. Please obser vethefo l‐
lowing recommendations on ope rating condi‐
tions and pe rsonal driving style.
Operating conditions: #
make sure that the tyre pressure is cor‐
re ct. #
do not car ryany unnecessary weight
(e.g. roof luggage rack s once you no
lon ger need them). #
adhere tothe service inter vals.
a re gularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
always ha vemaintenance workcar ried
out at a qualified specialist workshop.
Pe rsonal driving style: #
do not depress the accelera tor pedal
when starting the engine. #
do not warm upthe engine while the
ve hicle is stationar y. #
drive carefully and maintain a suitable
distance from theve hicle in front. #
avoid frequent, sudden acceleration and
braking. #
change gear in good time and use each
ge ar on lyup toÔ of its maximum
engine speed. #
switch off the engine in stationary traf‐
fi c, e.g. byusing the ECO start/ stop
function. #
drive fuel-ef ficiently. Obser vethe ECO
display for a fuel-ef ficient driving style. Ta
ke -back of end-of-life vehicles
EU countries onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-friendly disposal in
accordance with the European Union(EU) End-
of-Life Vehicles Directive.
A network of vehicle take -ba ckpoints and dis‐
mantlers has been es tablished foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
contribution toclosing there cycling circle and
conse rving resources.
Fo r fur ther information about there cycling and
disposal of end-of-li fevehicles, and theta ke-
back conditions, please visit the national
Mercedes-Benz website foryo ur count ry. 20
General no tes

Alw
ays specify theve hicle identification number
(VIN) (→ page 483) when ordering Mercedes-
Benz Genuine Parts. Owner's Manual
This Owner's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Owner's Manual
going topress. Countr y-specific dif fere nces are
possible. No tethat your vehicle may not be fit‐
te d with all features desc ribed. This is also the
case for sy stems and functions releva nt to
saf ety. Therefore, the equipment on your vehicle
may dif fer from that in the descriptions and illus‐
trations.
The original pur chase agreement foryo ur vehicle
contains a list of all of the sy stems in your vehi‐
cle.
Should you ha veany questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. Operating saf
ety &
WARNING Risk of accident due tomal‐
functions or sy stem failures
If yo u do not ha vethe prescribed service/
maintenance workor any requiredrepairs
car ried out, this could result in malfunctions
or sy stem failures. #
Alw ays ha vethe prescribed service/
maintenance workas well any required
re pairs car ried out at a qualified spe‐
cialist workshop. &
WARNING Risk of accident or inju rydue
to incor rect modifications on electronic
component pa rts
Modification toelectronic components, their
software or wiring could impair their function
and/or the function of other networ ked com‐
ponent parts. In particular, sy stems releva nt
to saf ety could also be af fected. As a
result, these may no longer function
proper lyand/or jeopardise the operating
saf ety of theve hicle. #
Neverta mp er with the wiring and elec‐
tronic component parts or their soft‐
wa re. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. If
yo u modify the on-board electronics, thege n‐
eral operating pe rmit is rende red in valid. &
WARNING Risk offire due toflammable
materials on hot parts of theex haust
sy stem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem. #
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. 22
General no tes

Diagnostics connection
The diagnostics connection is on ly intended for
th e connection of diagnostic devices at a quali‐
fi ed specialist workshop. &
WARNING Risk of accident due tocon‐
necting devices tothe diagnostics con‐
nection
If yo u connect equipment toa diagnostics
connection in theve hicle, it may af fect the
operation of vehicle sy stems.
As a result, the operating saf ety of theve hi‐
cle could be af fected. #
Only connect equipment toa diagnos‐
tics connection in theve hicle which is
appr ovedfo ryo ur vehicle byMercedes-
Benz. &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal. This jeopardises
the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Alw aysfit th efloor mats securely and
as prescribed in order toensure that
th ere is alw ays suf ficient room forthe
pedals. #
Do not use loose floor mats and do not
place floor mats on top of one ano ther. *
NO
TEBattery discharging from using
devices connected tothe diagnostics
connection Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the
batter y,e.g. bydriving a considerable
dis tance. Connecting equipment
tothe diagnostics con‐
nection can lead toemissions monitoring infor‐
mation being reset, forex ample. This may lead
to theve hicle failing tomeet therequ irements of
th e next emissions inspection during the main
inspection. Qualified specialist
workshop
A qu alified specialist workshop has the neces‐
sary special skills, tools and qualifications to
cor rectly car ryout any necessary workon your
ve hicle. This particularly applies tosaf ety-re le‐
va nt wo rks.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at a qualified specialist workshop:
R safety-re leva nt wo rks
R service and maintenance work
R repair work
R modifications as well as ins tallations and
con versions
R workon electronic components General no
tes25

yo
ur vehicle as well as on possible vehi‐
cle damage. QR code
forre scue card
The QR code is secured in the fuel filler flap and
on the opposite side on the B-pillar. In theeve nt
of an accident, rescue services can use the QR
code toquickly find the appropriate rescue card
fo ryo ur vehicle. The cur rent rescue card con‐
ta ins the most impor tant information about your
ve hicle in a compact form , e.g. thero uting of the
electric lines.
Fu rther information can be obtained at http://
www.mercedes-benz.de/qr-code. Data
storage Electronic control units
Elect
ronic control units are fitted in your vehicle.
Some of these are necessary forth e safe opera‐
tion of your vehicle, while some assist you when
driving (driver assis tance sy stems). In addition,
yo ur vehicle pr ovides com fort and enter tainment functions, which are also made possible
byelec‐
tronic control units.
Elect ronic control units contain da tamemories
which cantemp orarily or permanently store
te ch nical information about theve hicle's operat‐
ing state, component loads, main tenance
re qu irements and tech nical events or faults.
In general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings such as:
R operating states of sy stem components (e.g.
fl uid le vels, battery status, tyre pressure)
R status messages concerning theve hicle or
its individual components (e.g. number of
wheel revo lutions/speed, decele ration in
mo vement, lateral accele ration, display of
fast ened seat belts)
R malfunctions or defects in impor tant sy stem
components (e.g. lights, brakes)
R information on events leading tovehicle
damage
R system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems) R
ambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding the actual control unit
function, this data assists the manufacturer in
de tecting and rectifying faults and optimising
ve hicle functions. The majority of this data is
te mp orary and is only processed in theve hicle
itself. Only a small portion of the data is stored
in theeve nt or fault memor y.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees (e.g. workshops, manufactur‐
ers) or third parties (e.g. breakdown services).
Services include repair services, maintenance
processes, warranty cases and quality assurance
measures, forex ample. The read out is per‐
fo rm ed via the legally prescribed port forthe
diagnostics connection in theve hicle. The
re spective service network locations or third
parties collect, process and use the data. They
document tech nical statuses of theve hicle,
assist in finding faults and impr oving quality and
are transmit tedto the manufacturer, if neces‐
sar y.Fu rthermore, the manufacturer is subject General no
tes27

to
product liability. Forth is, the manufacturer
re qu ires tech nical da tafrom vehicles.
Fa ult memories in theve hicle can be reset by a
service outlet as part of repair or maintenance
wo rk.
Depending on the selected equipment, you can
import your ow n da tainto vehicle con venience
and inf otainment functions.
This includes, forex ample:
R multimedia data, such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of Internet services
This data can be sa ved locally in theve hicle or it
is located on a device which you ha veconnected
to theve hicle (e.g. a smartphone, USB flash
drive or MP3 pla yer). If this data is stored in the
ve hicle, you can dele teit at any time. This data
can only be transmitted tothird parties upon yo
ur requ est with particular rega rd tothe scope
of use of online services according to your selec‐
te d settings.
Yo u can store or change con venience settings/
individualisations in theve hicle at any time.
Depending on the equipment, this includes, for
ex ample:
R settings of the seat positions
R suspension and climate control settings
R customisations such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can cont rolth is by
means of the control elements integrated in the
ve hicle. Images and audio from the smartphone
can be output via the multimedia sy stem. Cer‐
ta in information is simultaneously transfer redto
yo ur smartphone.
Depending on the type of integration, this can
include:
R general vehicle data
R position data This allo
wsyouto use selected apps on your
smartphone, such as navigation or music play‐
bac k.There is no fur ther interaction between the
smartphone and theve hicle; in particular, vehi‐
cle data is not directly accessible. Which type of
fur ther data processing occurs is de term ined by
th e pr ovider of the specific app used. Which set‐
tings you can make, if an y,depends on the spe‐
cific app and the operating sy stem of your
smartphone. Online services
Wire
less network connection
If yo ur vehicle has a wireless network connec‐
tion, it enables data tobe exc hanged between
yo ur vehicle and additional sy stems. The wire‐
less network connection is enabled via theve hi‐
cle's transmission and reception unit or via con‐
nected mobile end devices (e.g. sma rtphones).
Online functions can be used via the wireless
network connection. This includes online serv‐
ices and applications/apps pr ovided bythe man‐
ufacturer or other pr oviders. 28
General no tes

Fi
tting the wiper blades #
Inse rtthe new wiper blade into the wiper
arm in the direction of ar row1. #
Slide catch 2inthe direction of ar row 3
until it engages in the locking position. #
Make sure that the wiper blade sits cor rectly. #
Foldthe wiper arms back onto the wind‐
screen. #
Switch the ignition on. #
Press theî button on the combination
switch (→ page134).
The wiper arms will mo veinto the original
position.
Maintenance display #
Remo veprotective film 1 from the mainte‐
nance display on the tip of the newly fitted
wiper blades.
If th e colour of the maintenance display changes
from black to yellow, the wiper blades should be
re placed.
% The duration until the colour changes varies
depending on the usage conditions. Changing
there ar window wiper blade Re
moving the wiper blade #
Switch off the ignition. 13 6
Light and sight

St
arting theve hicle via Remo teOnline serv‐
ices Cooling or heating
theve hicle interior before
commencing your journey
% This function is not available in all countries.
If yo ustart theve hicle via your smartphone, the
pr ev iously selec ted air conditioning adjustment
is active.
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently filled.
R thest ar ter battery is suf ficiently charge d.
% You can also set thete mp erature with your
smartphone. In form ation on Mercedes me
connect and other services: http://
www.mercedes.me
This function is not available for all models. Charging
the bat tery before commencing
yo ur journey
R Ifth eve hicle battery is discharged, you
re cei vea message on your smartphone.
R You can then start theve hicle with the
smartphone tocharge the batter y.
R The vehicle is automatically switched off
af te rte n minu tes.
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently filled. St
arting theve hicle &
WARNING Risk of crushing or entrap‐
ment due tounin tentional starting of the
engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during
service or maintenance work. #
Alw ays secure the engine against unin‐
te ntional starting before car rying out
maintenance or repair work. Re
quirements:
R park position jis selected.
R the anti- theft alarm sy stem is not activated.
R the panic alarm is not activated.
R the hazard warning lights are switched off.
R the bonn etis closed.
R the doors are closed and loc ked.
R the windo wsand sliding sun roof are closed. #
Start theve hicle using the smartphone: Driving and parking
15 5

R
afte rev ery vehicle start, the engine runs for
te n minu tes.
R you can car ryout a maximum of two consec‐
utive starting attem pts. The vehicle must be
st ar ted once with theke y before trying to
st art theve hicle again with the smartphone.
R you can stop theve hicle again at any time.
R further information can be found in the
smartphone app.
Securing the engine against starting before
car rying out maintenance or repair work: #
switch on the hazard warning lights.
or #
unlock the doors.
or #
open a side window or the sliding sunroof. Ru
nning-in no tes To
preser vethe engine during thefirs t1, 500 km:
R drive at varying road speeds and engine
speeds. R
drive theve hicle in drive program A
or ;.
R change gear before there v counter needle is
Ô ofthewa yto there d area of there v coun‐
te r.
R do not shift down a gear manually in order to
brake.
R avoidoverstra ining theve hicle, e.g. driving at
full thro ttle.
R vehicles with automatic transmission: do
not depress the accelera tor pedal be yond the
pressure point (kickdown).
R only increase the engine speed gradually and
accelera tetheve hicle tofull speed af ter
1, 500 km.
This also applies when the engine or parts of the
driv etra in ha vebeen replaced.
Please also obser vethefo llowing running-in
no tes:
R in cer tain driving and driving saf ety sy stems,
th e sensor sy stem adjusts automatically
while a cer tain dis tance is driven af terthe
ve hicle has been delivered or af terre pairs. Fu
ll sy stem ef fectiveness is not achie ved
until the end of this teach-in process.
R brakepads, brake discs and tyres that are
either new or ha vebeen replaced only ach‐
ie ve optimum braking ef fect and grip af ter
se veral hundred kilom etre s of driving. Com‐
pensate forth ere duced braking ef fect by
applying greater forc eto the brake pedal. Note
s on driving &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tra vel or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Alw aysfit th efloor mats securely and
as prescribed in order toensure that 15 6
Driving and pa rking

R
Nearest Mercedes-Benz service centre
R Other products and services from Mercedes-
Benz
Data is transmitted during the connection tothe
Mercedes-Benz Cus tomer Centre (→ page 391).
Information on Mercedes me connect acci‐
dent management
The Mercedes me connect accident manage‐
ment is an extension of the Mercedes-Benz
emer gency call sy stem (→ page 392).
An emer gency call is made tothe Mercedes-
Benz emer gency call centre af ter an accident:
R Avo ice connection is made toa con tact per‐
son at the Mercedes-Benz emer gency call
centre.
R If necessa ry,th e conta ct person at the
Mercedes-Benz emer gency call centre for‐
wa rdsth e call toMercedes me connect acci‐
dent management.
Fo rw arding the call is not possible in all
count ries.
R If necessar y,theve hicle will be towe dto a
Mercedes-Benz service centre. If
th eve hicle de tects a minor accident, a mes‐
sage appea rsinthe multimedia sy stem.
The message is confi rmed in the multimedia sys‐
te m:
R Avo ice connection is made toa contact per‐
son at Mercedes me connect accident man‐
agement.
R If necessar y,theve hicle will be towe dto a
Mercedes-Benz service centre.
Ar ranging a service appointment via
Mercedes me connect
If yo u ha veactivated the maintenance manage‐
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Cus tomer
Centre. You will then recei veindividual recom‐
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsented to
th e maintenance management service, the multi‐
media sy stem reminds you af ter a cer tain
amount of time that a service is due. A prom pt
appears asking if youwo uld like tomake an
appointment. #
Toarra nge a service appointment: select
Call .
Af teryo ur agreement theve hicle data is sent
and a Mercedes-Benz Cus tomer Centre
emplo yee deals with your appointment. The
information is then sent toyour desired
service outlet.
This service outlet will then conta ctyou
within 24hours.
% Ifyo u select Laterafte rth e service message
appears, the message is hidden and reap‐
pears af ter a cer tain period of time.
Giving consent todata transfer for Me rcedes
me connect
Re quirements:
R There is an active service call via the multi‐
media sy stem or the me button in theove r‐
head control panel (→ page 389).
% In cer tain countries you must confirm the
data transfer.
If th e accident and breakdown service and
Mercedes me connect Concier geService are not
acti vated on Mercedes me, theDo you want to 390
MBUX multimedia sy stem