tow bar MERCEDES-BENZ A-CLASS HATCHBACK 2018 Owners Manual

Calling up
the Digital Owner's Manual
Multimedia sy stem:
, © .
Info .
Owner's Manual .
Õ The Digital Owner's Manual describes
the func‐
tion and operation of:
R theve hicle
R the multimedia sy stem #
Select one of thefo llowing menu items in the
Digital Owner's Manual:
R Search: sea rchfo rke ywords in order tofind
qu ick answers toquestions about the opera‐
tion of theve hicle. R
Quick start: find thefirs tst eps towa rds set‐
ting up your vehicle.
R Tips: find information that prepares youfor
cer tain eve ryday situations with your vehicle.
R Animations: watch animations of selected
ve hicle functions.
R Messages: recei veadditional information
about the messages in the instrument dis‐
pla y.
R Bookmarks: gain access to your personally
sa ve d bookmar ks.
R Language: select the language forth e Digital
Owner's Manual. 1
Back
2 Adds bookmar ks
3 Picture
4 Contents section
5 Menu
Some sections in the Digital Owner's Manual,
e.g. warning no tes, can be opened and closed.
Ad ditional methods of calling up the Digital
Owner's Manual:
Di rect access: openthere qu ired con tent in the
Digital Owner's Manual bypressing and holding
an ent ryon theta b bar in the multimedia sys‐
te m: 18
Digital Owner's Manual

Ad
justing the 4-w aylumbar support 1
Raise
2 Soften
3 Lower
4 Harden #
Using buttons 1to4 , adjust the conto ur
of the backrest individually tosuit your bac k. Head
restra ints Ad
justing the front seat head restra ints
mechanically &
WARNING Risk of inju rythro ugh adjust‐
ing vehicle settings while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra ints, thesteering wheel or the mir‐
ro r while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra ints, the
st eering wheel or the mir ror and fasten
yo ur seat belt. &
WARNING Risk of inju rydue tohead
re stra ints which are not fitted or are
adjus ted incor rectly
If head restra ints are not fitted or are adjus‐
te d incor rectl y,they cannot pr ovide pr otec‐
tion as intended.
There is an increased risk of injury in the
head and neck area, e.g. in theeve nt of an
accident or when braking. #
Alw ays drive with the head restra ints
fi tted. #
Before driving off, ma kesure forev ery
ve hicle occupant that the cent reofthe
head restra int supports the back of the
head at about eye le vel. Do not inter
change the head restra ints of the
front and rear seats. Otherwise, you will not be
able toadjust the height and angle of the head
re stra ints cor rectl y.
Ad just the head restra int fore -and-aft position so
th at it is as close as possible tothe back of your
head. 92
Seats and stowing

#
Push release knob 1inthe direction of the
ar row and pull out the head restra int.
Fi tting #
Inse rtthe head restra int such that the
notches on the bar are on the left when
vie we d in the direction of tra vel. #
Push the head restra int down until you hear
it en gage in position. #
Foldthere ar seat backrest back until it
engages. Configuring
the seat settings Multimedia sy
stem:
, © .
Comfort .
Seat comfort
Ad justing the seat contour in the lumbar
re gion of the seat backrest (lumbar) #
Select Lumbar . #
Select the settings Zforth e desired seat. #
Adjust the air cushions. Ad
justing the backrest side bols ters #
Select Side bolsters . #
Adjust the air cushion forth ere qu ired seat.
Setting the seat heating balance #
Select Seat heating balance. #
Adjust the heat distribution forth ere qu ired
seat. Setting automatic seat adju
stment &
WARNING Risk of becoming trapped
du ring adjustment of the driver's seat
af te r calling up a driver profile
Selecting a profile may trigger an adju stment
of the driver's seat tothe position sa ved
under the profile. You or other vehicle occu‐
pants could be injured in the process. #
Make sure that when the position of
driver's seat is being adjus ted using the
multimedia sy stem, no people or body
parts are in the seat's range of mo ve‐
ment. If
th ere is a risk of someone becoming trap‐
ped, stop the adjustment process immedi‐
ately: #
a)Tapth ewa rning message on the
media displa y.
or #
b) Press a memory position button or a
seat adjustment switch in the driver's
door.
The adjustment process is stopped. Re
quirements:
Ad apt tobody size:
R Automatic seat adju stment is activated.
Multimedia sy stem:
, © .
Settings .
Fahrzeug (Vehi‐
cle) .
Auto. seat adjustment
Switching automatic seat adjustment on/off
When the active user profile is changed while
th eve hicle is stationar y,the driver's seat, out‐
side mir ror and seat contour are auto matically
adapte dto the driver. 94
Seats and stowing

Cup holder in
thestow age compartment without
co ver #
Tofit: if necessar y,open thestow age com‐
partment co ver and insert the cup holder, as
shown, into thestow age compartment with
th e imprint totheve hicle interior. #
Slide the cup holder onto the bars in the
stow age compartment. #
Slide the snap-in brac kets 1 outwards until
th ey engage. #
Cup holder in thesto wage compa rtment
with co ver:press but ton2.
or #
Cup holder in the stowage compa rtment
without co ver:press but ton2 and/or 4.
The wings 3fold upwards.
% The cup holder wings can be folded down‐
wa rds and loc ked. The cup holder's holding
function will then not be available. Fi
tting the cup holder in and removing it
from the centre console (manual transmis‐
sion) &
WARNING ‑ Risk of accident or inju ry
when using the cup holder while the
ve hicle is in motion
The cup holder cannot hold a container
secure while theve hicle is in motion.
If yo u use a cup holder while theve hicle is in
motion, the conta iner may be flung around and liquids could be spilled. The
vehicle
occupants may come into contact with the
liquid and if it is hot, they could be scalded.
Yo u could be distracted from traf fic condi‐
tions and you may lose cont rol of theve hicle. #
Only use the cup holder when theve hi‐
cle is stationar y. #
Only use the cup holder for containers
of theright size. #
Alw ays close the conta iner, particularly
if th e liquid is hot. 11 2
Seats and stowing

#
Toremo ve:slide snap-in brac kets 1 ofthe
cup holder in wards until they are unlo cked. #
Movethe cup holder upwards out of the
stow age compartment.
% The cup holder and theru bber mat beneath
it can be remo vedfo r cleaning, e.g. with
clean, luk ewarmwate r. #
Tofit: inse rtthe cup holder, as shown, into
th estow age compartment with the imprint to
th eve hicle interior. #
Slide the cup holder onto the bars in the
stow age compartment. #
Slide snap-in brac kets 1 outwards until they
engage. #
Press button 2and/or 4.
The wings 3fold upwards. %
The cup holder wings can be folded down‐
wa rds and loc ked. The cup holder's holding
function will then not be available. Opening or closing
the cup holder in there ar
armrest *
NO
TEDama getothere ar seat armrest When
folded out, there ar seat armrest can
be damaged bythewe ight of your body. #
Do not sit or suppo rtyo urself on the
re ar seat armrest. *
NO
TEDama getothe cup holder When
there ar armrest is folded back the cup
holder could become damaged. #
Only fold there ar armrest back when
th e cup holder is closed. Seats and
stowing 11 3

R
always distribute the load on the bicycle rack
as eve nly as possible across theve hicle's
longitudinal axis
Mercedes-Benz recommends removing all
de tach able parts from bicycles, e.g. bask ets,
ch ild seats or rech arge able bat teries, before
loading them onto the bicycle rack . This
impr ovesth e wind resis tance and centre of gr av‐
ity of the bicycle rack.
Alw ays secure the bicycles topreve ntthem from
moving around and check they are secured at
re gular inter vals.
Do not use tarp aulins or other co vers. The driv‐
ing characteristics and rear view may be
impaired. In addition, the wind resis tance and
load on the trailer hitch increase. Distribution of
the load on the bicycle rack
1 Vertical dis tance between centre of gr avity
and ball head
2 Horizon tal dis tance between centre of gr av‐
ity and ball head
3 The centre of gr avity is on theve hicle's
centre axis Obser
vethefo llowing information when
loading the bicycle rack: Nu
mber
of bicy‐
cles To
tal
we ight
of bicy‐
cle rack
and load Max. dis‐
tance
1 1Max. dis‐
tance
2 2
3U pto
75 kg 420 mm 300 mm Ve
hicle towing instructions
The vehicle is not suitable forth e use of tow- bar
sy stems, which are used forflat towing or ding hy
to wing, forex ample. Attach ing and using tow- bar
sy stems can lead todamage on theve hicle.
When towing a vehicle with tow- bar sy stems,
safe, dynamic driving behaviour of theto wing
ve hicle and theve hicle being towe d is not guar‐
anteed. The vehicle-trailer combination can
swer vefrom side toside. Comply with the per‐
mitted towing me thods (→ page449) and the
instructions forto wing with bo thaxles on the
ground (→ page 450). Driving and parking
247

Damaged tyres and a tyre pressure
that is
to o low can significantly impair braking and
handling characteristics. #
Do not drive on. #
Consult a qualified specialist workshop. If, af
terte n minutes, a tyre pressure of
200 kPa (2.0 bar/29 psi) has been achie ved: #
Switch off the tyre inflation compressor. #
Unscr ew thefilling hose from theva lve of the
defective tyre. &
WARNING Risk of accident from driving
wi th sealed tyres
A tyre temp orarily sealed with tyre sealant
impairs driving characteristics and is not
suitable for higher speeds. #
Adapt your driving style according lyand
drive carefull y. #
Do not exceed the maximum speed
limit with a tyre that has been repaired
using tyre sealant. #
Obser vethe maximum permissible speed for
a tyre sealed with tyre sealant 80 km/h. #
Affix th e upper section of the TIREFIT sticker
to the instrument clus ter in a location where
it will be easi lyseen bythe driver.
* NO
TEStaining from leaking tyre sealant Af
ter use, excess tyre sealant may leak out
from thefilling hose. #
Therefore, place thefilling hose in the
plastic bag that con tained the TIREFIT
kit. +
ENVIRONMEN
TALNO TEEnvironmental
pollution caused byenvironmen tally ir re‐
sponsible disposal Ty
re sealant contains polluta nts. #
Have the tyre sealant bottle disposed of
professionall y,e.g. at a Mercedes-Benz
Service Centre. #
Stow th e tyre sealant bottle, the tyre inflation
compressor and thewa rning triangle. #
Pull away immediatel y. #
Stop driving af ter appro ximately ten minu tes
and check the tyre pressure using the tyre
inflation compressor.
The tyre pressure must now be at least
13 0 kPa (1.3 bar/19 psi). &
WARNING Risk of accident due tothe
specified tyre pressure not being ach‐
ie ved
If th e specified tyre pressure is not achie ved
af te r a brief drive, the tyre is too badly dam‐
aged. The tyre sealant cannot repair the tyre
in this ins tance.
Dama ged tyres and a tyre pressure that is
to o low can significantly impair braking and
handling characteristics. #
Do not drive on. #
Consult a qualified specialist workshop. Countries
that ha veMercedes-Benz
Service24h: you will find a sticke r with thete le‐
phone number, e.g. on the B‑pillar on the driver's
side. Breakdown assis
tance 443

each time with
the conta cts onyour own
ve hicle firs t. #
Afterre moving the jump lead/charging
cable, close co ver1 of positive clamp 2.
Fu rther information can be obtained at a quali‐
fi ed specialist workshop. Re
placing the 12V battery #
Obser vethe no tes on the12 V battery
(→ page 444).
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a qualified specialist
wo rkshop, e.g. at a Mercedes-Benz Service
Centre.
Obser vethefo llowing no tes if youwa ntto
re place the battery yourself:
R Alw aysre place a faulty bat tery with a battery
which meets the specific vehicle require‐
ments.
The vehicle is equipped with an AGMtech nol‐
ogy battery (Absorbent Glass Mat). Fullve hi‐ cle functionality is only guaranteed with an
AG M batter y.Fo r saf etyre asons, Mercedes-
Benz recommends that you on lyuse bat ter‐
ies which have been tested and appr ovedfor
yo ur vehicle byMercedes-Benz.
R Carryover de tach able parts, such as vent
hoses, elbow fittings or term inal co vers, from
th e battery being replaced.
R Make sure that theve nt hose is al ways con‐
nected tothe original opening on the side of
th e batter y.
Fit any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon‐
nected in the same way. To
w- starting or towing away Pe
rm itted towing me thods Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away. Fo
rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms. &
WARNING Risk of accident when towing
with steering wheel lock
Yo u will no lon ger be able tosteer theve hicle
if th esteering wheel lock is engaged. #
Alw ays switch on the ignition when tow‐
ing theve hicle with a tow cable or a tow
bar. *
NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. Breakdown assis
tance 449

*
NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass, thefo llowing situations can occur:
R theto wing eye may become de tach ed.
R the car/t railer combination may swer ve
or eve nove rturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed th
e permissible gross mass of your own
ve hicle. If a
vehicle must be tow star ted or towe daw ay,
its permissible gross mass must not exceed the
permissible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (→ page 483). #
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition j. #
Fittheto wing eye (→ page 453). #
Fasten theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(→ page 73). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection (→ page 86). #
Deactivate Active Brake Assi st (→page 196). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i. #
Vehicles with manual transmission: shift
to neutral i. #
Release the electric parking brake. #
Switch on the ignition, otherwise thesteering
wheel lock may engage. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning. Breakdown assi
stance 451

R
the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requiredtosteer
and brake than is no rmally requ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. *
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( → page 450). #
Connect theto w bar totheto wing eye in
order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
th e automatic transmission may be loc ked in
position jintheeve nt of dama getothe
electrical sy stem. Toshift toi , pr ovide the
on-board electrical sy stem with po wer
( → page 448). #
Vehicles with manual transmission: shift
to neutral. #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
j. #
Vehicles with manual transmission:
engage firs t or reve rsege ar. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
4MATIC vehicles/ vehicles with automatic
transmission #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
* NO
TEDama getothe driv etra in due to
incor rect positioning #
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. 452
Breakdown assis tance