MERCEDES-BENZ A-CLASS HATCHBACK 2021 Owners Manual

Ensure
thefo llowing before starting the engine:
R The legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R It is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su1cient lyfull.
S
S t
tar
ar ting t
ting t he v
he vehicle (R
ehicle (R emot
emot e Online)
e Online) &
W
WARNING
ARNING Risk of crushing or entrapment
due tounintentional starting of the engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during service
or maintenance work. #
Always secure the engine against unin-
te ntional starting before ca rrying out
main tenance or repair work. R
R
eq
eq uir
uir ements:
ements:
R Park position jis selected.
R The anti-theT alarm system is not activated.
R The hazard warning light system is switched
o.. R
The bonnet is closed.
R The doors are closed and loc ked.
R The windo wsand sliding sunroof are closed. #
Start theve hicle using the smartphone.
ATer every engine start, the engine runs for
te n minutes.
Yo u can car ryout a maximum of two consecutive
starting attem pts. You must start the engine with
th eke y before trying tostart theve hicle again
with the smartphone.
Yo u can switch o. theve hicle at any time as fol-
lo ws:
R Viath e Smartphone App
R By pressing theÜ orß button on the
key
% Further information can be found in the
smartphone app.
Secur
Secur ing t
ing the v
he vehicle ag
ehicle ag ains
ainst st
t star
arting bef
ting bef or
ore car ry-
e car ry-
ing out maint
ing out maint enance or r
enance or repair w
epair w or
ork:
k: #
Switch on the hazard warning light system.
or #
Unlock the doors.
or #
Open a side window or the sliding sunroof. R
R
unning-in not
unning-in not es
es To
preser vethe engine during the /rst 1,500 km:
R Drive at varying road speeds and engine
speeds.
R Do not drive at speeds greater than
140 km/h.
R Drive theve hicle in drive prog ram A
or ;.
R ShiT tothe next highest gear at theve ry latest
when the needle reaches the last third before
th ere d area in there v counter.
R Do not shiT down manual lyin order tobrake.
R Avoid overstraining theve hicle, e.g. driving at
full thro ttle.
R V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
depress the accelerator pedal be yond the
pressure point (kickdown). 168
168
Driving and parking

R
Only increase the engine speed gradually and
accelerate theve hicle tofull speed aTer
1,500 km.
This also applies when the engine or parts of the
driv etra in ha vebeen replaced.
Please also obser vethefo llowing running-in
no tes:
R In cer tain driving and driving saf ety sy stems,
th e sensors adjust automatically while a cer-
ta in distance is being driven aTer theve hicle
has been deli vered or aTer repairs. Full sys-
te m e.ectiveness is not reached until the end
of this teach-in process.
R Brakepads, brake disks and tyres that are
either new or ha vebeen replaced only achie ve
optimum braking e.ect and grip aTer se veral
hund red kilometres of driving. Compensate for
th ere duced braking e.ect byapplying greater
fo rc eto the brake pedal. N
No
ot
tes on dr
es on dr iving
iving &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. &
W WARNING
ARNING Risk of accident due toincor-
re ct foot we ar
Incor rect foot we ar includes, forex ample:
R shoes with plat form soles R
shoes with high heels
R slippers
There is a risk of an accident. #
Alwayswe ar suitable foot we ar so that
yo u can operate the pedals safel y. &
W
WARNI NG
ARNI NGRisk of accident if theve hicle is
switched o. while driving
If yo u switch o. theve hicle while driving,
saf ety functions are restric ted or no longer
av ailable.
This may a.ect the po wer steering system and
th e brake forc e boosting, forex ample.
Yo u will need touse considerably more force
to steer and brake, forex ample. #
Do not switch o. theve hicle while driv-
ing. Driving and parking
169
169

&
D
DAN
AN GER
GER Risk of fatal injuries caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vetheve hicle or, if present, the
stationa ryheater running in an enclosed
space without su1cient ventilation. &
W
WARNI NG
ARNI NGRisk of skidding and of an acci-
dent due toshiTing down on slippe ryroad
sur faces
If yo u shiT down on slippery road sur faces to
increase the engine braking e.ect, the drive
wheels may lose traction. #
Do not shiT down on slippery road sur fa-
ces toincrease the engine braking
e.ect. &
D
DAN
AN GER
GER Risk of fatal injury due topoison-
ous exhaust gases
If th eta ilpipe is bloc ked or su1cient ventila-
tion is not possible, poisonous exhaust gases
such as carbon monoxide may enter theve hi-
cle. This is the case if theve hicle gets stuck in
sno w,forex ample. #
Keep theta ilpipe and the area around
th eve hicle free from snow when the
ve hicle or the stationary heater is run-
ning. #
Open a wind owonthe side of theve hicle
fa cing away from the wind toensure an
adequate supply of fresh air. &
W
WARNING
ARNING Risk of accident due tothe
brake system overheating
If yo u lea veyour foot on the brake pedal when
driving, the brake system may overheat.
This increases the braking distance and the
brake system can even fail. #
Never use the brake pedal as a foot re st. #
Do not depress the brake pedal and the
accelerator pedal at the same time while
driving. *
N
NOOTE
TE Engine damage due toexcessively
high engine speeds The engine will be damaged if
you drive with
th e engine in theove rrev ving range. #
Do not drive with the engine in theove r-
re vving range. *
N
NOOTE
TE Causing wearto the brake linings by
permanently depressing the brake pedal #
Do not permanently depress the brake
pedal while driving. #
Touse braking e.ect of the engine, shiT
to a lo werge ar in good time. 170
170
Driving and parking

*
N
N O
OTE
TE Damage tothe driv etra in and
engine when pulling away #
Do not warm upthe engine while the
ve hicle is stationar y.Pull away immedi-
atel y. #
Avoid high engine speeds and driving at
full thro ttle until the engine has reached
its operating temp erature. *
N
NO OTE
TE Damage tothe catalytic con verter
due tonon-combusted fuel The engine is not
running smoo thly and is mis-
/ring.
Non-combus ted fuel may getinto the catalytic
con verter. #
Only depress the accelerator pedal
slightl y. #
Have the cause recti/ed immediately at
a qu ali/ed specialist workshop. *
N NOOTE
TE Reduced battery life due tofrequent
short-distance trips The 12 V battery may not be su1cien
tly
ch arge d when theve hicle is used only for
short-dis tance trips. This reduces the life of
th e batter y. #
Drive longer distances regula rly to
ch arge the batter y. *
N
NO
OTE
TE Damage totheve hicle due tonot
observing the maximum permitted head-
ro om clearance If
th eve hicle height is greater than the maxi-
mum permitted headroom clearance, thero of
and other parts of theve hicle may be dam-
aged. #
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. N No
ot
tes on dr
es on dr iving wit
iving with a r
h a roof load, tr
oof load, tr ailer or fully
ailer or fully
laden v
laden v ehicle
ehicle
When driving with a loaded roof luggage rack or
trailer as well as with a fully laden or fully occu-
pied vehicle, theve hicle's driving and steering
ch aracteristics change.
Yo u should bear thefo llowing in mind:
R Do not exceed the permissible roof load and
to wing capacity. Also obser vethete ch nical
data in the printed Owner's Manual.
R Evenly distribute thero of load, and place
heavy objects at the bottom. Also comply with
th e no tes on loading theve hicle
(/ page 116).
R Drive attentivel y,and avoid suddenly pulling
awa y,braking and steering as well as rapid
cornering.
Not
Not es on dr
es on dr iving on salt-tr
iving on salt-tr eat
eated r
ed r oads
oads
The braking e.ect is limited on salt-treated roads. Driving and parking
171
171

Therefore, obser
vethefo llowing no tes:
R due tosalt build-up on the brake disks and
brakepads, the braking distance can increase
considerably or result in braking only on one
side
R maintain a much greater safe dis tance tothe
ve hicle in front
To remo vesalt build-up:
R brake occasionally while paying attention to
th e tra1c conditions
R carefully depress the brake pedal at the end of
th e journey and when starting the next jour-
ney
N No ot tes on aq
es on aq uaplaning
uaplaning
Aq uaplaning can take place once a cer tain
amount of water has accumulate d onthero ad
sur face.
Obser vethefo llowing no tes during heavy precipi-
ta tion or in conditions in whi chaquaplaning may
occur:
R reduce speed
R avoid tyre ruts R
avoid sudden steering mo vements
R brake careful ly
% Also obser vethe no tes on regula rly ch ecking
wheels and tyres (/ page 368).
N
No ot
tes on dr
es on dr iving t
iving thr
hrough w
ough w at
ater on t
er on t he r
he road sur-
oad sur-
f
f ace
ace
Wa ter which has entered into theve hicle can
damage the engine, electrics and transmission.
Wa ter can also enter the air intake of the engine
and cause engine damage.
Obser vethefo llowing if you must drive thro ugh
wa ter:
R The water,when calm, may only reach the
lo we r edge of theve hicle body.
R Drive at a maximum speed of 10 km/h; water
can otherwise enter theve hicle interior or
engine compartment.
R Vehicles tr avelling in front, or oncoming vehi-
cles, can create waves which may exceed the
maximum permissible dep thofthewa ter.
The braking e.ect of the brakes is reduced aTer
fo rd ing. Brake carefully while paying attention toth
e tra1c conditions until braking po wer has been
fully restored. EC EC
O st
O st ar
art/st
t/st op function
op function EC
EC
O st
O st ar
art/st
t/st op function
op function
% The ECO start/stop function is not available
in all drive prog rams, depending on the
engine. Obser vethe status display in the
inst rument display forth is.
If all vehicle- related conditions for an automatic
engine stop are met, the engine is switched o.
automaticall y:
R V
V ehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: You brake
th eve hicle, shiT into neutral iwhen tr avel-
ling at a low speed and then release the clutch
pedal.
R V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: Yo u
brake theve hicle toa standstill in transmis-
sion position hori.
R You activate the HOLD function or engage
transmission position j.172
172
Driving and parking

%
Ifth e system de tects an intelligent stop inhibi-
to r,fo rex ample, a stop sign, the engine will
not stop.
If yo u activate the HOLD function or engage
th e park position j,the engine can be
switched o. in spite of an intelligent stop
inhibitor.
% In transmission position k,the engine is not
switched o. automatically even when the
HOLD function is switched on.
The engine restarts au tomatically in thefo llowing
cases:
R V Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: Yo u
depress the clutch pedal.
R V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: Yo u
shiT into transmission position hork.
R You depress the accelerator pedal.
R An automatic vehicle engine start is requ ired.
St atus displ ayinthe inst rument displa y:
R The symbol è(gre en) appears when the
ve hicle is at a standstill: The engine was
switched o. bythe ECO start/s top function. R
The symbol ç(yellow) appears when the
ve hicle is at a standstill: Not all vehicle condi-
tions for an engine stop ha vebeen met.
R Neither the symbol ènorç appears
when theve hicle is at a standstill: An intelli-
ge nt stop inhibitor was de tected, e.g. a stop
sign.
R The symbol sappears: The ECO start/
stop function is deactivated or there is a mal-
function.
If th e engine was switched o. bythe ECO start/
stop function and you lea vetheve hicle, a warning
to ne sounds and the engine is not restar ted. In
addition, the display message Vehicle is opera-
tional Switch off ignition before exiting appears
in the inst rument displa y.Ifyo u do not switch o.
th eve hicle, it is automatically switched o. aTer
th re e minutes. Deactiv
Deactiv ating or activ
ating or activ ating t
ating the EC
he ECO st
O star
art/st
t/st op
op
function
function #
Press button 1.
A display appears in the inst rument clus ter
when switching the ECO start/s top function
o./on.
% A continuous sdisplay appears in the
inst rument clus ter while the ECO start/s top
function is deactivated. Driving and pa
rking
173
173

EC
EC
O displa
O displa y function
y function The ECO display summarises
your driving charac-
te ristics from the start of the journey toits com-
pletion and assists you in achieving the most eco-
nomical driving style.
Yo u can in0uence consum ption bydoing thefo l-
lowing:
R driving with particular care.
R V Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: driving
in drive prog ram ;.
R V
V ehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: driving in
drive prog ram A.
R following thege arshiT recommendations. The lettering in
the segment will light up brightl y,
th e outer edge will light up and the segment will
/ll up when thefo llowing driving style is adop ted:
R 1 Steady speed
R 2 Gentle deceleration and rolling
R 3 Moderate acceleration
The lettering in the segment will be grey ,th e outer
edge will be dark and the segment will em pty
when thefo llowing driving style is adop ted:
R 1 Fluctuations in speed
R 2 Heavy braking
R 3 Sporty acceleration
The ECO display will show you when you ha ve
driven economicall y:
R The thre e segments will /ll up comple tely at
th e same time
R The edges around all thre e segments will light
up
The additional range achie ved as a result of your
driving style in comparison with a driver with a
ve ry sporty driving st yle will be shown in thecent
reof display 4. Therange displa yed does
not indicate a /xed reduction in consum ption. R R
eg
eg ener
ener ativ
ative br
e br ak
ake syst
e syst em (plug-in h
em (plug-in h ybr
ybrid)
id) F F
unction of t unction of t he r
he recuper
ecuper ativ
ative br
e br ak
ake syst
e syst em
em
Depending on the selected recuperation le vel,the
electric mo tor is operated as an alternator when
in ove rrun mode and during braking in order to
ch arge the high-voltage battery while driving. As
soon as youre lease the accelerator pedal when
th eve hicle is in motion, recuperation in overrun
mode is initiated.
The higher there cuperation, the more sharply the
ve hicle is braked when coasting and the more
electrical energy is fed into the high-voltage bat-
te ry.
The rege nerative brake system has thefo llowing
ch aracteristics:
R supports braking with elect ronically cont rolled
brake force boosting
R con verts th e kinetic energy of theve hicle into
elect ric energy 174 174
Driving and parking

%
Ifyo u brake hard, the mechanical brake is
also used. This means that the maximum
re cuperative energy cannot be reco vered. The
more you drive and brake in an anticipatory
manner, the more e1cient lyenergy can be
re cuperated.
Syst
Syst em limits
em limits
The braking e.ect of the electric mo tor during
re cuperation in overrun mode may be reduced or
may not be available at all in thefo llowing situa-
tions:
R when the high-voltage battery charge level
increases
R ifth e high-voltage battery is not yet at a nor-
mal operating temp erature
R when driving at speeds close tozero
R in transmission position i
R during and aTer ESP ®
inter venes
In these cases, the desired deceleration is set by
th e brake control system. Also brake with the
service brake if necessar y. Manuall
Manuall
y se
y setting r
tting r ecuper
ecuper ativ
ative deceler
e deceler ation
ation
% IntheÎ drive prog ram, you can use the
stee ring wheel gearshiT paddles tomanually
adjust the intensity of recuperation in overrun
mode. %
When theve hicle is star ted again or transmis-
sion position his engaged again, the stand-
ard setting is automatically set.
The following recuperation le vels are available:
R hà Intelligent, anticipa tory recuperation
with ECO Assist (standard setting)
(/ page 176)
R hq Norecuperation: theve hicle rolls freely R
h Normal recuperation
R h± Increased recuperation; st rong deceler-
ation in overrun mode, e.g. for driving on
downhill gradients
R h±± Maximum recuperation: maximum
decele ration in overrun mode #
T
To incr
o incr ease r
ease r ecuper
ecuper ation:
ation:brie0y pull gearshiT
paddle 1. #
T
To r
o r educe r
educe r ecuper
ecuperation:
ation:brie0y pull gearshiT
paddle 2. #
S
St
tandar
andar d se
d setting:
tting: pull and hold gearshiT pad-
dle 1 or2 or engage transmission position
h again. Driving and parking
175
175

The Instrument Display sh
ows cur rently set recu-
peration le vel1, forex ample, hÃ. Eco Assis
Eco Assis
t function (plug-in h
t function (plug-in h ybr
ybr id)
id) %
The following function is countr y-dependent
and available only in conjunction with an inte-
gr ated hard drive navigation system.
ECO Assist is active only in drive prog rams A,
Î, Ïand;, and only in transmission
positions horhÃ. Perm anent manual gear-
shiTing pmust be switched o. (/ page 185).
ECO Assist anal yses data forth eve hicle's expec-
te dro ute. This allo ws the system tooptimally
adjust the driving style forth ero ute ahead, sa ve
fuel and recuperate.
ECO Assist is displa yed on theAssistance
menu(/ page 279). 1
Event ahead, e.g. roundabout
2 Distance display forth eev ent ahead
3 "Foot o. the accelerator" prom pt Displa
yable pr evious events 1 The
following events 1can be de tected and dis-
pla yedfo rth ero ute section ahead:
R Vehicle in front
R Speed limit
R Downhill and uphill gradients
R Junctions and roundabouts
R Bends
The segments of dis tance display 2show the
distance totheeve nt ahead as follo ws:
R Afew segments light up: theeve nt ahead is
near.
R Many segments light up: theev ent ahead is
fur ther awa y.
If ECO Assist is acti ve,th e "Foot o. the accelera-
to r" symbol 3will appear on the inst rument dis-
play and on the head-up display beside the trans-
mission position displa y.
When theve hicle nears an event, ECO Assist will
calculate the optimal speed for minimal energy
consum ption based on the distance, speed and
gr adient. The "Foot o. the accelerator" symbol 3
will appear on the inst rument displa y. 176
176
Driving and parking

If
yo uta ke your foot o. the accelerator pedal in
good time, there maining segments on the display
will successively turn green until theeve nt sh own
is reached. The driv etra in will be set for minimal
energy consum ption. The vehicle will recuperate
autonomously and thus charge the batter y.
% You can also manually increase or reduce the
re cuperation in drive prog ram Î. Ho wever,
ECO Assist is available only in thehÃ
setting (/ page 175).
If th ere is no response tothe "Foot o. the accel-
erator" prom pt3 ,th e segments will remain
white.
The event will be shown for a short time aTer it
has been passed.
If th eev ent in volves a vehicle in front, the symbol
will be shown in green as soon as there is a
re sponse to"Foot o. the accelerator" prom pt3 .
If th e system does not inter vene during theev ent
ahead, no thing will be displa yed. The system will
be passive. Syst
Syst em limits em limits
ECO Assist can function even more precisely if
th ero ute is adhered towhen route guidance is
active. The basic function is also available without
active route guidance. Not all information and
tra1c situations can be fore seen. The quality
depends on the map data.
ECO Assist is only an aid. The driver is responsible
fo rke eping a safe distance from theve hicle in
front, forve hicle speed and for braking in good
time. The driver must be ready tobrake at all
times ir respecti veof whe ther the system inter-
ve nes.
The system may be impai red or may not function
in thefo llowing situations:
R If visibility is poor, e.g. due toinsu1cient illu-
mination of thero ad, highly variable shade
conditions, rain, sno w,fog or heavy spr ay.
R Ifth ere is glare, e.g. from oncoming tra1c,
direct sunlight or re0ections.
R Ifth ere is dirt on the windscreen in the area of
th e multifunction camera or the camera is
misted up, damaged or obscured. R
Ifro ad signs are hard todetect, e.g. due to
dirt, snow or insu1cient lighting, or because
th ey are obscured.
R Ifth e information on the navigation system's
digital map is incor rect, insu1cient or out of
date.
R If signs are ambiguous, e.g. road signs in road-
wo rks or in adjacent lanes. F F
unction of t
unction of t he r
he rout
oute-based oper
e-based oper ating-mode s
ating-mode strtrat-
at-
egy (plug-in h
egy (plug-in h ybr
ybrid)
id) %
The following function is countr y-dependent
and available only in conjunction with an inte-
gr ated navigation system.
The route-based operating-mode strategy is active
only in drive prog rams A and;. When
ro ute guidance is active, data on the planned
ro ute is anal ysed. This function can be activated
and deactivated in the multimedia system
(/ page 298).
If th e function is active, data on the fur ther course
of thero ute is evaluated. This includes, e.g. road
type, speed limi tations and altitude data. Driving and parking
177
177