MERCEDES-BENZ A-CLASS HATCHBACK 2021 Owners Manual

R
R
efuelling
efuelling R
R
efuelling t
efuelling t he v
he vehicle
ehicle &
W
WARNING
ARNING Risk of /re or explosion from
fuel
Fu els are highly 0ammable. #
Fire , naked 0ames, smoking and creating
spar ksmust be avoided. #
Before refuelling, switch o. theve hicle
and, if /tted, the stationary heater and
ke ep switched o. during /lling. &
W
WARNING
ARNING Risk of injury from fuels
Fu els are poisonous and hazardous toyour
health. #
Do not swallow fuel or let it come into
contact with skin, eyes or clo thing. #
Do not inhale fuel vapour. #
Keep children away from fuel. #
Keep doors and windo wsclosed during
th ere fuelling process. If
yo u or other people come into contact with
fuel, obser vethefo llowing: #
Immediate lyrinse fuel o. your skin with
soap and water. #
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical at tention
immedia tely. #
Ifyo u swallow fuel, seek medical atten-
tion immediatel y.Do not induce vomit-
ing. #
Change immediately out of clo thing that
has come into contact with fuel. &
W WARNING
ARNING Risk of /re and explosion due
to electrostatic charge
Electrostatic charge can ignite fuel vapour. #
Before you open the fuel /ller cap or
ta ke hold of the pump nozzle, touch the
me tallic vehicle body. #
Toavo id creating ano ther electrostatic
ch arge , do not get into theve hicle again
during there fuelling process. &
W
WARNING
ARNING Risk of /re from fuel mixture
Ve hicles with a diesel engine:
If yo u mix diesel fuel with petrol, the 0ash
point of the fuel mixture is lo werth an that of
pure diesel fuel.
While theve hicle is running, component parts
in theex haust system may overheat without
wa rning. #
Neverre fuel using petrol. #
Never mix petrol with diesel fuel. *
N NOOTE
TE Damage caused bythe wrong fuel Ve
hicles with a petrol engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel system, the
engine and the emission control system. #
Only refuel using unleaded, sulphu r-free
spar k-ignition engine fuel that conforms 188
188
Driving and parking

to
European EN 228, or an equivalent
speci/cation.
Fu el of this speci/cation may contain up to
10% ethanol. Your vehicle is suitable for use
with E10 fuel.
Ne verre fuel wi thone of thefo llowing fuels:
R Diesel
R Regular petrol with an octane number
lo we rth an 91 RON
R Petrol with more than 10% ethanol byvol-
ume, e.g. E15, E20, E85, E100
R Petrol with more than 3% me thanol byvol-
ume, e.g. M15, M30
R Petrol with additives containing me tal
If yo u ha veacciden tally refuelled wi th the
wrong fuel: #
Do not switch on theve hicle. #
Consult a quali/ed specialist workshop. *
N NOOTE
TE Damage caused bythe wrong fuel Ve
hicles with a diesel engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel system, the
engine and the emission control system. #
Only refuel using sulphur-free diesel fuel
th at conforms toEuropean standard
EN 590, or an equivalent speci/cation.
In count ries without sulphur-free diesel
fuel, refuel using only lo w-sulphur diesel
fuel with a sulphur content less than
50 ppm.
Ne verre fuel wi thone of thefo llowing fuels:
R Petrol
R Marine diesel
R Heating oil
R Pure bio-diesel or vege table oil
R Para1n or kerosene
If yo u ha veacciden tally refuelled wi th the
wrong fuel: #
Do not switch on theve hicle. #
Consult a quali/ed specialist workshop. *
N
NOOTE
TE Do not use diesel torefuel vehicles
with a petrol engine If
yo u ha veacciden tally refuelled wi th the
wrong fuel:
R Do not switch on theve hicle. Otherwise
fuel can enter the engine.
Even small amounts of the wrong fuel
could result in damage tothe fuel system
and the engine. The repair costs are high. #
Consult a quali/ed specialist workshop. #
Have the fuel tank and fuel lines drained
comple tely. Driving and parking
189 189

*
N
NO
OTE
TE Do not use petrol torefuel vehicles
with a diesel engine If
yo u ha veacciden tally refuelled wi th the
wrong fuel:
R Do not switch on theve hicle. Otherwise,
fuel can enter the fuel system.
Even small amounts of the wrong fuel
could result in damage tothe fuel system
and the engine. The repair costs are high. #
Consult a quali/ed specialist workshop. #
Have the fuel tank and fuel lines drained
comple tely. *
N NO
OTE
TE Damage tothe fuel system due to
ove r/lling the fuel tank #
Only /ll the fuel tank until the pump noz-
zle switches o..
If to o much fuel has been added due, for
ex ample, toafa ulty /lling pump: #
Do not switch on theve hicle. #
Consult a quali/ed specialist workshop. *
N
NOOTE
TE Fuel may spr ayout when you
re mo vethe fuel pump nozzle #
Only /ll the fuel tank until the pump noz-
zle switches o.. R
R
eq
eq uir
uir ements:
ements:
R The vehicle is unloc ked.
R Plug-in h
Plug-in h ybr
ybrid:
id:the fuel tank was depressurised
by pulling the button before theve hicle was
re fuelled. This function is countr y-dependent.
% Do not getinto theve hicle again during the
re fuelling process. Othe rwise, electrostatic
ch arge could build up again.
Obser vethe no tes on operating 0uids and fuel.
The recommended octane number foryo ur vehi-
cle can be found on the information label in the
fuel /ller 0ap. Depr Depr
essur essur ising t
ising t he fuel t
he fuel t ank (plug-in h
ank (plug-in h ybr
ybrid)
id) #
Pull but ton1.
Indica tor lamp 20ashes and thePlease
wait Depressurising tank message appears in
th e Instrument Displa y.
When the fuel tank is dep ressurised, indicator
lamp 2lights up continuousl y.190
190
Driving and parking

The
Tank is depressurised Ready for refuel-
ling messa geappears in the Instrument Dis-
pla y.
% Inthefo llowing situations there is a malfunc-
tion:
R indicator lamp 20ashes initially and then
goes out
R theye llow ; engine diagnosis warning
lamp lights up
The fuel tank can only be bled if the conditions
mentioned abo veare ful/lled. Otherwise, drive the
ve hicle at least 0.5 km and repeat the procedure.
% Opening the fuel /ller 0ap ma y,in exceptional
cases, take up to15 minutes. 1
Fuel /ller 0ap
2 Brac ketfo r fuel /ller cap
3 Tyre pressure table
4 Fuel type
5 QR code forre scue card #
Press on the back area of fuel /ller 0ap 1. #
Turn the fuel /ller cap anti-clockwise and
re mo veit. #
Insert fuel /ller cap from abo veinto brac ket
2 . #
Comple tely insert the pump nozzle into the
ta nk /ller nec k,hook in place and refuel. #
Only /ll the fuel tank until the pump nozzle
switches o..
% V Vehicles wit ehicles wit h a diesel engine:
h a diesel engine: theta nk /ller
neck is designed forre fuelling at diesel /lling
pumps.
% V
Vehicles wit
ehicles wit h a diesel engine:
h a diesel engine: whenthe fuel
ta nk is comple tely em pty, top up with at least
5 litres of diesel.
% V
Vehicles wit
ehicles wit h a diesel engine:
h a diesel engine: use a /ller neck
with a lar gediame terfo rve hicles with a diesel
engine when topping up fuel from a fuel can.
Otherwise, the /ller neck cannot slide into the
ta nk. #
Replace the cap on the /ller neck and turn
clockwise until it engages audibl y. #
Close fuel /ller 0ap 1. Driving and parking
191
191

A
A
dBlue
dBlue ®
®
(v
(vehicles wit
ehicles wit h a diesel engine onl
h a diesel engine onl y)
y)N
No
ot
tes on
es on r
re/lling
e/lling A
AdBlue
dBlue ®
®
Ad Blue ®
is a water-soluble 0uid forth e NOx
ex haust gas aTertreatment of diesel engines. In
order forth eex haust gas aTertreatment tofunc-
tion proper ly, only use AdBlue ®
in acco rdance
with ISO 22241.
Ad Blue ®
is ch aracterised bythefo llowing:
R non-t oxic
R colourless and odourless
R non-0ammable
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Only /ll the
Ad Blue ®
tank in well-ventilated areas.
Do not let AdBlue ®
come into contact wi thskin,
ey es or clo thes. Keep AdBlue ®
awa y from chil-
dren.
Do not ingest AdBlue ®
. If AdBlue ®
is swallo wed,
immediately rinse your mouth out thoroughl y.
Drink plenty of water. Seek medical at tention at
once. Obser
vethe no tes on operating 0uids
(/ page 393).
Ad Blue ®
is available here:
R AdBlue ®
can be topped up byfast service at a
quali/ed specialist workshop, e.g. a
Mercedes-Benz Se rvice Centre.
R AdBlue ®
is available at many /lling stations
from AdBlue ®
/lling pumps.
R Alternati vely,Ad Blue ®
is available at quali/ed
specialist workshops, e.g. Mercedes-Benz
Se rvice Centres, and at many /lling stations in
Ad Blue ®
re/ll canis ters or AdBlue ®
re/ll bot-
tles.
% Ensure the connection between there /ll con-
ta iner and vehicle /ller neck does not drip.
T
T opping up A opping up A dBlue
dBlue®
®
* NO
NOTE
TEEngine damage due toAd Blue ®
being in the fuel #
AdBlue ®
must not be used to/ll the fuel
ta nk. #
Only use AdBlue ®
to /ll theAd Blue ®
ta nk. #
Do not over/ll theAd Blue ®
tank. *
N
NOOTE
TE Contamination of theve hicle inte-
ri or due toAd Blue ®
lea kage #
ATer topping up, carefully close the
Ad Blue ®
re/ll con tainer. #
Avoid car rying AdBlue ®
re/ll con tainers
permanently in theve hicle. R
R
eq
eq uir
uir ements:
ements:
R The vehicle is unloc ked.
The following message s appear in order in the
Instrument Displ aywhen theAd Blue ®
tank
re qu ires topping up:
R Refill AdBlue See Owner’s Manual The
Ad Blue ®
leve l has fallen below there ser ve
ra nge. Top up with at least 5 l of AdBlue ®
.
R Top up AdBlue Emergency op. in XXX miles
See Owner's Manual The lowAdBlue ®
level
will lead tolimited per form ance aTer the 192 192
Driving and parking

re
maining distance displa yed has been driven.
To p up with at least 5 l of AdBlue ®
.
R XX,X l Top up AdBlue Emer. op.: max. XXX
km/h Start not poss. in XXX km The low
Ad Blue ®
leve l will lead tolimited per form ance
from the speed displa yed. ATer there maining
distance displa yed has been co vered, it will no
longer be possible tostart theve hicle. Top up
with at least the amount of AdBlue ®
displa yed.
R XX,X l Top up AdBlue Switch on ignition, wait
60 sec. or eng. start not poss. TheAdBlue ®
ta nk is em pty. Yo u can no longer start the
ve hicle. Top up with at least the amount of
Ad Blue ®
displa yed. Switch on theve hicle and
wa itfor appr oximately 60 seconds. Start the
ve hicle.
Yo u can see theAd Blue ®
range and le vel in the
Service menu in the Instrument Displa y.
% The AdBlue ®
range sh own depends strongly
on the driving style and operating conditions.
The actual range can therefore deviate from
th e calculated range. Opening t
Opening t he A he AdBlue
dBlue ®
®
/ller
/ller cap
cap #
Press on the back area of fuel /ller 0ap 1. #
Turn AdBlue ®
/ller cap 2anti-clockwise and
re mo veit.
% You can also store theAd Blue ®
/ller cap in
th e fuel /ller cap holder in the fuel /ller 0ap
hinge arm. T
T opping up A
opping up A dBlue
dBlue®
®
Mercedes-Benz recommends topping up AdBlue ®
at a /lling pump. If no AdBlue ®
/lling pump is
av ailable, you can also top up AdBlue ®
using a
canister. #
Screw onthefa stener of AdBlue ®
re/ll canis-
te r4. Driving and parking
193
193

#
Screw disposable hose 3onto the opening
of Ad Blue ®
re/ll canis ter4 until hand-tight. #
Screw disposable hose 3onto the /ller neck
of theve hicle until hand-tight. #
LiT up and tip AdBlue ®
re/ll canis ter4.
The /lling process stops when theAd Blue ®
ta nk is comple tely full.
Ad Blue ®
re/ll canis ter4 can be remo ved
when it has been only partial lyem ptied. #
Unscr ewand close disposable hose 3and
Ad Blue ®
re/ll canis ter4 inreve rse order. #
Replace AdBlue ®
/ller cap 2and turn it
clo ckwise until it audibly engages. #
Close fuel /ller 0ap 1.#
Switch on theve hicle for at least 60 seconds.
% Ifth eve hicle could not be star ted as the
Ad Blue ®
tank was em pty, it can take up to
60 seconds forth ere /ll tobe de tected. #
Start theve hicle.
% Avoid storing AdBlue ®
re/ll con tainers perma-
nently in theve hicle. Char
Char
ging t
ging t he high-v
he high-v olt
oltag
age batt
e batt er
ery (plug-in
y (plug-in
h
h ybr
ybr id)
id) N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
age batt
e batt ery
ery *
N
NOOTE
TE High-voltage battery damage due to
leaving theve hicle idle for lengt hyperiods
of time Lithium-ion batteries
experience a natural self-
dischar ge.
Exhausti vedischarging can therefore occur if
th eve hicle is idle for se veral months. This can
damage the high-voltage batter y. #
Toavo id damage, please obser vethefo l-
lowing recommendations when handling
th e high-voltage batter y. *
N
NO
OTE
TE Accelerated ageing of the high-volt-
age battery As a
result of its basic characteristics, the
storage capacity of and the amount of energy
av ailable from the high-voltage battery
decrease over the course of its life. Due to th
is, bo th the maximum electrical range that
can be achie vedby theve hicle and its maxi-
mum elect rical output can be impaired.
The following factors could accelerate the age-
ing of the high-voltage batter y:
R a high le vel of charge , especially if the
ve hicle is idle for a lengt hyperiod of time
R frequent rapid charging with direct cur rent
(mode 4)
R leaving theve hicle idle for lengt hyperiods
at high ambient temp eratures #
Toavo id accelerated ageing, please
obser vethefo llowing recommendations
when handling the high-voltage batter y. Re
commendations when handling the high-voltage
batter y:
R Only charge the high-voltage battery with
direct cur rent (mode 4) if necessar y.
R If leaving theve hicle idle for lengt hyperiods,
park up theve hicle with a high- voltage battery
ch arge leve l between 25% and 30%. Do not 194
194
Driving and parking

ke
ep the high-voltage battery continuously
connected topowe r supply equipment.
R If leaving theve hicle idle for lengt hyperiods of
time avoid, if possible, high ambient temp era-
tures.
R Check the high-voltage battery's charge level
ev ery six weeks (/ page 211).
R Char gethe high-voltage battery if thech arge
le ve l is below 15%.
R Do not disconnect the 12 V battery even if the
ve hicle is leT idle for a lengt hyperiod. Other-
wise, the condition of theve hicle's high- volt-
age battery cannot be monitored.
Depending on the equipment and national ver-
sion, your vehicle is equipped with one of thefo l-
lowing vehicle soc kets:
R Type 1 forch arging with alternating cur rent
(mode 2/3)
R Type Combo 1 forch arging with alternating
cur rent (mode 2/3) and charging with direct
cur rent (mode 4)
R Type 2 forch arging with alternating cur rent
(mode 2/3) R
Type Combo 2 forch arging with alternating
cur rent (mode 2/3) and charging with direct
cur rent (mode 4) Combo 1
vehicle soc ket Combo 2
vehicle soc ket
1 Type 1 or type 2 connection forch arging with
alternating cur rent
2 Socketex tension forch arging with direct cur-
re nt Driving and parking
195
195

%
When using a CCS (Combined Charging Sys-
te m) charging cable tocharge with direct cur-
re nt at a combo vehicle soc ket, bo thvehicle
soc ket connections 1and 2are used for
ch arging.
Charging options forth e high-voltage battery
(mode 2, 3 or 4):
R Charging through recuperation while theve hi-
cle is in motion
R Charging with alternating cur rent when sta-
tiona ry:
- at a mains soc ket (mode 2)
- at a wallbox or charging station (mode 3)
R Charging with direct cur rent when stationary
(vehicles with combo vehicle soc kets):
- at a fast charging station (mode 4)
Depending on the count ry-speci/c vehicle equip-
ment and your vehicle's charging cable, single
phase ACcharging is also possible.
Obser vethe di.erent grid requ irements of your
cur rent location when charging. Only use charging
cables which conform tothegr id requiremen ts.Consult a
quali/ed elect rician or your local grid
operator if you ha veany questions.
It is recommended that youch arge the high-volt-
age battery at a wallbox or charging station due to
th e impr ovedch arging per form ance and better
ch arging e1ciency o.ered.
S
S t
to
o wing t
wing t he c
he char
harging cable
ging cable
Alw ays st owtheve hicle charging cable in the
ch arging cable bag pr ovided and secure it in the
boot or load compartment of your vehicle.
Otherwise, thech arging cable is not su1ciently
secured.
Syst Syst em limits
em limits
The po wer output of the high-voltage battery may
be impaired bythefo llowing:
R High or low outside temp eratures
R Electrical auxiliary consumers in theve hicle
being switched on, e.g. operating the air con-
ditioning system
R Extended periods without charging The
charging time of the high-voltage battery may
be increased bythefo llowing:
R High or low outside tempe ratures
R Extended periods without charging
R The maximum available charge cur rent of the
ch arging facility
R The charging cur rent set (mode 2) in the multi-
media system (/ page 298) N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
age batt
e batt er
ery at t
y at t he
he
mains soc ke
mains soc ket (mode 2)
t (mode 2) &
D
DAN
AN GER
GER Risk of fatal injury from incor-
re ctly ins talled component parts
Connecting thech arging cable toa mains
soc ket using incor rectly ins talled component
parts could cause a /re or an electric shoc k,
fo rex ample. #
Only connect thech arging cable to a
mains soc ketth at:
R Has been proper lyinstalled and 196
196
Driving and parking

R
Has been inspec tedby aqu ali/ed elect ri-
cian #
For saf etyre asons, only use thech arging
cable supplied with theve hicle or an
original Mercedes-Benz charging cable. #
Purchase these parts at a Mercedes-
Benz Service Centre and obtain advice
th ere.
Mercedes-Benz thoroughly tests these original
ch arging cables forth eir suitability for high-
vo ltage charging of your vehicle. #
Never use a damaged charging cable. #
Do not use:
R Extension cables
R Extension reels
R Multiple soc kets #
Never use soc ket ada pters toconnect
th ech arging cable tothe mains soc ket.
The only exception being if the adap ter
has been tested and appro vedby the manufacturer
forch arging the high-volt-
age battery of an electric vehicle. #
Obser vethe saf ety no tes in the operat-
ing inst ructions forth e soc ket ada pter. Only
thefo llowing charging cables may be used:
R The charging cable supplied with theve hicle.
R Ach arging cable that has been appr ovedfor
th eve hicle.
The charging process can vary depending on the
po we r supply equipment.
Shor terch arging times can be achie ved in thefo l-
lowing ways:
R Charging at a wallbox.
R Charging at a charging station.
When doing so, alw ays obser vethe local informa-
tion.
Do not lea vethech arging cable cont rols hanging
loose from a mains soc ket. Do not liT
the controls bythefo llowing compo-
nent parts:
R The charging cable connector.
R The mains plug.
When charging, pr otect thech arging cable cont rol
element from excessive heat such as direct sun-
light. Otherwise, thech arging process may be
cancelled. N No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
age batt
e batt er
ery at a
y at a
w
w allbo
allbo x or c
x or c har
har ging st
ging st ation (mode 3)
ation (mode 3) &
D
DAN
AN GER
GER Risk of fatal injury from incor-
re ctly ins talled component parts
Connecting thech arging cable toawa llbox
using incor rectly ins talled component parts
could cause a /re or an electric shoc k,for
ex ample. #
Only connect thech arging cable to a
wa llbox that:
R Has been proper lyinstalled and Driving and parking
197
197