warning MERCEDES-BENZ A-CLASS HATCHBACK 2021 User Guide

#
Neverto uch damaged components of
th e high-voltage on-board electrical sys-
te m. #
ATer an accident, do not touch any com-
ponents of the high-voltage on-board
electrical system. #
ATer an accident, ha vetheve hicle trans-
por tedawa y. #
Have the components of the high-voltage
on-board electrical system checked at a
qu ali/ed specialist workshop and
re placed if necessar y. The components of
the high-voltage on-board
electrical system are mar ked with yellow warning
stic kers. The cables of the high-voltage on-board
electrical system are orange.
Ve hicles with hybrid systems generate signi/-
cant lyless noise when stationary and when being
driven than vehicles with combustion engines.
When driving in elect ric mode, theve hicle may
not be heard by otherroad users due tothe signif-
icantly reduced noise generated. It is
forth is reason that theve hicle is equipped
with a sound generator, which ser ves as an acous-
tic vehicle alerting system (A VAS). Declar
Declar
ations of conf
ations of conf or
ormity and not
mity and not es on dr
es on driving
iving
in
in di.er
di.er ent
entcountr
countr ies
ies Electr
Electr
omagne
omagne tic com
tic compatibility
patibility The elect
romagnetic compatibility of theve hicle
components has been checked and certi/ed
according tothe cur rently valid version of Regula-
tion UN-R 10. v
v
ehicle inst
ehicle inst alled r
alled radio com
adio com ponents
ponents Onl
Onl
y f
y for EU and EFT
or EU and EFT A countr
A countries and countr
ies and countr ies t
ies that
hat
r
r ecognise t
ecognise t he EU manuf
he EU manuf actur
acturer's declar
er's declar ation of
ation of
conf
conf or
ormity:
mity: The
following information applies toall wireless
components of theve hicle and of the information systems and communication devices integ
rated in
th eve hicle:
The manu facturers of the wireless components
ensure that all wireless components ins talled in
th eve hicle comply with Directi ve2014/53/EU.
The full texts of the EU declarations of conformity
are available at thefo llowing web address:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/certi/cates-of-con form ity/en_GB/
index.html General no
tes
29
29

Diagnos
Diagnos
tics connection
tics connection
The diagnostics connection is a tech nical inter-
fa ce in theve hicle. It is used, forex ample, in the
cont ext of repair and maintenance workor for
re ading out vehicle data in a specialist workshop.
Diagnostic devices should therefore only be con-
nected in a quali/ed specialist workshop. &
W
WARNING
ARNING Risk of accident due tocon-
necting devices tothe diagnostics con-
nection
If yo u connect devices tothe diagnostics con-
nection of theve hicle, the function of vehicle
systems and operating saf ety may be
impaired. #
For saf etyre asons, werecommend that
yo u only use and connect products
appr ovedby yo ur Mercedes-Benz service
centre. &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. *
N NOOTE
TE Battery discharging from using devi-
ces connected tothe diagnostics connec-
tion Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the bat-
te ry, e.g. bydriving a considerable dis-
ta nce. Please also no
tethe information about the 12 V
battery and short-dis tance trips in the "Driving
and Parking" chap ter (/ page 169). General no
tes
39
39

Connecting and using ano
ther device with the
diagnostics connection can ha vethefo llowing
e.ects:
R Malfunctions in theve hicle system
R Perm anent damage tovehicle components
Please referto thewa rranty term s and conditions
fo rth is matter.
Moreo ver,connecting equipment tothe diagnos-
tics connection can lead toemissions monitoring
information being reset, forex ample. This may
lead totheve hicle failing tomeet there qu ire-
ments of the next emissions inspection during the
main inspection. Quali/ed
Quali/ed
specialis
specialist w
t work
ork shop
shop
A qu ali/ed specialist workshop has the necessary
special skills, tools and quali/cations tocor rectly
car ryout any necessary workon your vehicle.
This particular lyapplies tosaf ety-re leva nt wo rks.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at a quali/ed specialist workshop:
R Safety-re leva nt wo rks R
Service and maintenance work
R Repair work
R Modi/cations as well as installations and con-
ve rsions
R Workon electronic components
R Plug-in h
Plug-in h ybr
ybrid:
id:workon thehy brid system
Mercedes‑Benz recommends a Mercedes‑Benz
service cent re. V
V
ehicle r
ehicle r egis
egistrtration
ation
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehi-
cles. The quality or saf ety of theve hicle is
impr oved as a result of the inspection.
Mercedes-Benz can only inform you about vehicle
ch ecks if Mercedes-Benz has your registration
data.
It is possible that your vehicle has not yetbeen
re gistered in your name in thefo llowing cases:
R ifyo ur vehicle was not pur chased at an author-
ised specialist deale r. R
ifyo ur vehicle has not yetbeen examined at a
Mercedes-Benz service cent re.
It is advisable toregister your vehicle with a
Mercedes-Benz service cent re.
Inform Mercedes-Benz as soon as possible about
any change in address or vehicle ownership. Yo u
can do this at a Mercedes-Benz service centre,
fo rex ample. Corr Corr
ect use of t
ect use of t he v
he vehicle
ehicle
If yo ure mo veany warning stic kers,yo u or others
could failto recognise cer tain dangers. Lea ve
wa rning stic kers in position.
Obser vethefo llowing information in particular
when driving your vehicle:
R the saf ety no tes in this Owner's Manual, vehi-
cle-speci/c supplements and fu rther supple-
men tary documents
R tech nical data forth eve hicle
R tra1c rules and regulations
R laws and saf etystanda rds per taining tomo tor
ve hicles 40
40
Gene
ral no tes

Inf
Inf
or
ormation on t
mation on t he REAC
he REACH rH regulation
egulation
EU and EFT
EU and EFT A countr
A countries only:
ies onl y:
th e REACH regulation (Regulation (EC) No.
1907/2006, Article 33) stipula tes a duty tosup-
ply information about subs tances of very high
conce rn(SVHCs).
Me rcedes‑Benz AGacts tothe best of its kno wl-
edge toprev ent these SVHCs from being used
and toenable customers tosafely handle these
substances. There are SVHCs known to
Mercedes‑Benz AG, according tosupplier informa-
tion and internal product information, found in
individual components of this vehicle in quantities
of ove r 0.1 percent byweight.
Fu rther information can be obtained at thefo llo w-
ing addresses:
R https://reach.daimler.com/de/home/
R https://reach.daimler.com/en/home/ N
No
ot
tes f
es f or per
or per sons wit
sons wit h electr
h electronic medical aids
onic medical aids
Mercedes-Benz AGcannot, despite carefully
de veloping vehicle systems, comple tely rule out th
e interaction of vehicle systems with elect ronic
medical aids such as ca rdiac pacemake rs.
In addition, there are components installed in the
ve hicle that, rega rdless of the operating status of
th eve hicle, can generate magnetic /elds on a par
with permanent magnets. These /elds can be
fo und, forex ample, in the area around the multi-
media and sound system or also in the area of the
seats, depending on theve hicle equipment.
Fo rth is reason, thefo llowing can occur in isolated
cases, depending on the aids used:
R Medical aids malfunctioning
R Adve rse health e.ects
Obser vethe no tes and warnings of the manufac-
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doctor. If there
is continuing uncer tainty concerning the possibil-
ity of medical aids malfunctioning, Mercedes-
Benz AGrecommends using only fewelectrical
ve hicle systems and/or main taining a distance
from the components.
Plug-in h
Plug-in h ybr ybrid
id When
charging the high-voltage batter y,ke ep a
distance of at least an arm's length between the
medical aid and thefo llowing components:
R the po wer supply equipment
This includes charging stations in thefo rm of a
wa llbox or a public charging point, forex am-
ple.
R vehicle components car rying live voltage
This includes thech arging cable and the
ch arging cont rol box, forex ample.
Only ha verepairs and maintenance workinthe
area of thefo llowing components car ried out at a
qu ali/ed specialist workshop:
R vehicle components car rying live voltage
R transmission aerials
R multimedia system and sound system
If yo u ha veany queries or suggestions, consult a
qu ali/ed specialist workshop. Gene
ral no tes
41
41

R
R
es
estr traint syst
aint syst em
em Pr
ot
Pr otection pro
ection pro vided b
vided by t
y the r
he r es
estr traint syst
aint syst em
em The
restraint system includes thefo llowing com-
ponents:
R Seat belt system
R Airbags
R Child restraint system
R Child seat secu ring systems
The restraint system can help pr eventtheve hicle
occupants from coming into contact with parts of
th eve hicle interior in theev ent of an accident. In
th eev ent of an accident, there straint system can
also reduce thefo rc es towhich theve hicle occu-
pants are subjected.
A seat belt can only pr ovide the best le vel of pro-
te ction if it is worncor rectl y.Depending on the
de tected accident situation, seat belt tensioners
and/or airbags supplement the pr otection o.ered
by a cor rectly wornseat belt. Seat belt tensioners
and/or airbags are not deplo yed in every acci-
dent. In order
forth ere straint system toprov ide the
intended le vel of pr otection, each vehicle occu-
pant must obser vethefo llowing information:
R Fasten seat belts co rrectl y.
R Sit in an almost up right seat position with their
back against the seat backrest.
R Sit with their feet resting on the 0oor, if possi-
ble.
R Always secure persons under 1.50 m tall in an
additional restraint system suitable for
Mercedes-Benz vehicles.
Ho wever,no system available today can com-
ple tely eliminate injuries and fatalities in every
accident situation. In particular, the seat belt and
airbag generally do not pr otect against objects
penetrating theve hicle from the outside. It is also
not possible tocomple tely rule out therisk of
injury caused bythe airbag deploying. Limit Limit
ations of t
ations of t he prot
he pr otection pro
ection pro vided b
vided by t
y the
he
r
r es
estr traint syst
aint syst em
em &
W
WARNING
ARNING Risk of injury or death due to
modi/cations tothere straint system
Ve hicle occupants may no lon ger be pr otected
as intended if alterations are made tothe
re straint system. #
Never alter the parts of there straint sys-
te m. #
Neverta mp er with the wiring or any elec-
tronic component parts or their soT-
wa re. If it is necessary
tomodify theve hicle toaccom-
modate a person with disabilities, contact a quali-
/ed specialist workshop.
Mercedes-Benz recommends that you use driving
aids which ha vebeen appr ovedfo ryo ur vehicle by
Mercedes-Benz. 46
46
Occupant sa
fety

R
R
es
estr traint syst
aint syst em functionality
em functionality When
theve hicle is switched on, a self-test is per-
fo rm ed, during which the6 restraint system
wa rning lamp lights up. It goes out no later than a
few seconds aTer theve hicle is star ted. The com-
ponents of there straint system are then func-
tional. Malfunctioning r
Malfunctioning r
es
estr traint syst
aint syst em
em A malfunction has occur
red in there straint sys-
te m if:
R the6 restraint system warning lamp does
not light up when theve hicle is switched on
R the6 restraint system warning lamp lights
up continuously or repeatedly during a journey
All v
All v ehicles, ex
ehicles, excep
cep t plug-in h
t plug-in h ybr
ybrid:
id: &
W
WARNING
ARNING Risk of injury due tomalfunc-
tions in there straint system
Co mp onents in there straint system ma y be
acti vated unintentionally or not deploy as
intended in an accident. #
Have there straint system checked and
re paired immediately at a quali/ed spe-
cialist workshop. Plug-in h
Plug-in h
ybr
ybrid:
id: &
D
DAN
AN GER
GER Risk of fatal injuries due to
re straint system malfunctions
Co mp onents in there straint system ma y be
acti vated unintentionally or not deploy as plan-
ned in an accident. In theeve nt of an acci-
dent, the high-voltage on-board electrical sys-
te m may not be deactivated as intended.
Yo u may su.er an electric shock if youto uch
th e damaged components of the high-voltage
on-board electrical system. #
Have there straint system checked and
re paired immediately at a quali/ed spe-
cialist workshop. #
ATer an accident, switch o. theve hicle
immediatel y. F
F
unction of t
unction of t he r
he res
estrtraint syst
aint syst em in an accident
em in an accident How
there straint system works is de term ined by
th e se verity of the impact de tected and the type
of accident anticipated:
R Frontal impact
R Rear impact
R Side impact
R Only for cer tain countries: rollo ver
The activation thre sholds forth e components of
th ere straint system are de term ined based on the
ev aluation of the sensor values measured at vari-
ous points in theve hicle. This process is pre-e mp-
tive in nature. The triggering/deployment of the
components of there straint system must take
place in good time at the start of the collision.
Fa ctors which can only be seen and measured
aTer a collision has occur red do not play a deci-
sive role in the deployment of an airbag. Nor do
th ey prov ide an indication of airbag deployment.
The vehicle may be deformed signi/cantly without
an airbag being deplo yed. This is the case if only
parts which are relatively easily deformed are
a.ec tedand thera te of vehicle deceleration is Occupant saf
ety
47
47

not high. Con
versely, an airbag may be depl oyed
ev en though theve hicle su.ers only minor defor-
mation. If very rigid vehicle parts such as longitu-
dinal membe rsare hit, this may result in su1-
ciently high le vels of vehicle deceleration.
Depending on the de tected deployment situation,
th e components of there straint system can be
acti vated or deplo yed independently of each
ot her:
R Seat belt tensioner: frontal impact, rear
impact, side impact, rollo ver 1
R Driver's airbag, front passenger airbag: frontal
impact
R Knee airbag: frontal impact
R Side airbag: side impact
R Window airbag: side impact, rollo ver 1
, frontal
impact
1) Only for cer tain countries.
The front passenger airbag can only be deplo yed
in an accident if thePA SSENGER AIR BAG OFF
indicator la mpis o.. If the front passenger seat is
occupied, make sure, bo thbefore and during thejourne
y,that the status of the front passenger air-
bag is cor rect (/ page 57). &
W
WARNING
ARNING Risk of burns from hot airbag
components
The airbag parts are hot aTer an airbag has
been deplo yed. #
Do not touch the airbag parts. #
Have a depl oyed airbag replaced at a
qu ali/ed specialist workshop as soon as
possible. Mercedes-Benz
recommends that you ha vethe
ve hicle towe dto aqu ali/ed specialist workshop
aTer an accident. Take this into account, particu-
lar lyif a seat belt tensioner is triggered or an air-
bag deplo yed.
If th e seat belt tensioners are triggered or an air-
bag is deplo yed, you will hear a bang, and a small
amount of powder may also be released:
R The bang will not generally a.ect your hearing.
R Ingeneral, the powder released is not hazard-
ous tohealth but may cause short- term breathing di1culties
topersons su.ering from
asthma or other pulmonary conditions.
Pr ov ided it is safe todo so, lea vetheve hicle
immediately or open the window in order to
pr ev ent breathing di1culties. Seat belts
Seat belts
Pr
ot
Pr otection pro
ection pro vided b
vided by t
y the seat belt
he seat belt Alw
aysfa sten your seat belt cor rectly before
starting a journe y.A seat belt can only pr ovide
th e best le vel of pr otection if it is worncor rectl y. &
W
WARNI NG
ARNI NGRisk of injury or dea thdue to
incor rectly fastened seat belt
If th e seat belt is not worncor rectl y,it cannot
per form its intended pr otective function.
In addition, an incor rectly fastened seat belt
can also cause injuries, forex ample, in the
ev ent of an accident or when braking or
ch anging direction suddenl y.48
48
Occupant saf
ety

#
Always ensu rethat all vehicle occupants
ha ve their seat belts fastened co rrectly
and are sitting proper ly.Alw
ays obser vethe inst ructions about the cor rect
driver's seat position and adjusting the seat
(/ page 102).
In order forth e cor rectly wornseat belt toprov ide
th e intended le vel of pr otection, each vehicle
occupant must obser vethefo llowing information:
R The seat belt must not be twisted and must /t
tightly and snugly across the body.
R The seat belt must be routed across the
cent reofthe shoulder and as low down across
th e hips as possible.
R The shoulder section of the seat belt should
not touch your neck nor be routed under your
arm or behind your bac k.
R Avoid wearing bulky clo thing, e.g. a winter
coat.
R Push the lap belt down as far as possible
across your hips and pull tight with the shoul-
der section of the belt. Neverro ute the lap
belt across your abdomen. Pregnant
women must also take particular
care with this.
R Neverro ute the seat belt across sharp, poin-
te d, abrasive or fragile objects.
R Only one person should use each seat belt at
any one time.
R Never secure objects with a seat belt if the
seat belt is also being used byone of theve hi-
cle's occupants.
Also ensu rethat no objects, e.g. a cushion,
are ever placed between a person and the
seat.
If ch ildren are tr avelling in theve hicle, be sure to
obser vethe inst ructions and saf ety no tes on
"Child ren in theve hicle" (/ page 62).
Alw ays obser vethe inst ructions for loading the
ve hicle when securing objects, lug gage or loads
(/ page 116). Limit Limit
ations of t
ations of t he prot
he pr otection pro
ection pro vided b
vided by t
y the seat
he seat
belt
belt &
W
WARNING
ARNING Risk of injury or death due to
incor rect seat position
The seat belt will not o.er the intended le vel
of pr otection if you ha venot mo vedth e seat
backrest toan almost vertical position.
In particular, you may slip under the seatbelt
and injure yourself. #
Adjust the seat proper lybefore begin-
ning your journe y. #
Always ensu rethat the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the centre of your shoul-
der. Occupant saf
ety
49
49

&
W
WARNI NG
ARNI NGRisk of injury or dea thwhen
additional restraint systems are not used
fo r persons with a smaller stature
Pe rsons under 1.50 m tall cannot wearthe
seat belt cor rectly without a suitable addi-
tional restraint system. #
Always secure persons under 1.50 m tall
in a suitable restraint system. &
W
WARNING
ARNING Risk of injur y or death due to
damaged or modi/ed seat belts
Seat belts cannot pr ovide pr otection in thefo l-
lowing situations:
R the seat belt is damaged, has been modi-
/ed, is extremely dirty, blea ched or dyed
R the seat belt buckle is damaged or
ex tremely dirty
R modi/cations ha vebeen made tothe seat
belt tensioner, seat belt anchorage or seat
belt retractor
Seat belts may sustain non-visible damage in
an accident, e.g. due toglass splinters. Modi/ed or damaged seat belts could
tear or
fa il in theev ent of an accident, forex ample.
Modi/ed seat belt tensioners could acciden-
ta lly trigger or failto function as intended. #
Never modify the seat belt system, for
ex ample the seat belt, seat belt buckle,
seat belt tensioner, seat belt anchorage
and seat belt retractor. #
Make sure that the seat belts are undam-
aged, not wornand clean. #
Always ha vethe seat belts checked
immediately aTer an accident at a quali-
/ed specialist workshop. Mercedes-Benz
recommends that you use seat
belts which ha vebeen appr ovedfo ryo ur vehicle
by Mercedes-Benz.
The spo rts seat is designed forth e standard
th re e-point seat belt. If you /t a di.erent multi-
point seat belt, forex ample a four-point seat belt,
th ere straint system cannot provide the intended
le ve l of pr otection. Depending on
the type of vehicle, there may be
openings in the seat backrest. These openings
ha ve no function. &
W
WARNI NG
ARNI NGRisk of injury or fatal injury due
to modi/ed seat belt systems
If yo ufe ed seat belts thro ugh the opening in
th e seat backrest, the seat backrest may be
damaged or may even break in theeve nt of an
accident. #
Only use the standard thre e-point seat
belt. #
Never modify the seat belt system. &
W
WARNING
ARNING Risk of injury or death from
deplo yedpy rotech nic seat belt tensioners
Pyro tech nic seat belt tensioners that ha ve
been deplo yed are no longer operational and
are unable toper form their intended pr otec-
tive function. #
Therefore, ha vedeplo yedpy rotech nic
seat belt tensioners immedia tely 50
50
Occupant saf
ety

ment may apply a cer
tain tightening forc e. Do not
hold the seat belt tightly while it is adjusting.
Yo u can activate and deactivate the seat belt
adjustment function using the multimedia system
(/ page 52). A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating seat belt adjus
ating seat belt adjustment via tment via
t
t he multimedia syst
he multimedia syst em
emMultimedia system:
4 © 5
Settings 5
Vehicle #
Activate or deactivate Belt adjustment.R
R
eleasing seat belts
eleasing seat belts #
Press there lease button in the seat belt
buckle and guide the seat belt back with the
seat belt tongue. Seat belt w
Seat belt w
ar
arning function f
ning function f or t
or the dr
he dr iv
iver and fr
er and fr ont
ont
passeng
passeng er
er The
ü seat belt warning lamp in the Instru-
ment Display is a reminder that all vehicle occu-
pants must weartheir seat belts cor rectl y. In addition, a
warning tone may sound.
As soon as the driver and front passenger fasten
th eir seat belts, the seat belt warning goes out. F
F
unction of t
unction of t he r
he rear seat belt st
ear seat belt st atus display
atus display The
rear seat belt status displ ayis only available
fo r cer tain countries. When
theve hicle is switched on, there ar seat
belt status displ ayinforms youfo r a cer tain
amount of time which rear seat belt is not fas-
te ned. Yo
u can immediately dismiss there ar seat belt
status displ ayusing the back button on the leT-
hand side of the steering wheel (/ page 279).
If a vehicle occupant unfastens a seat belt in the
re ar while theve hicle is motion, there ar seat belt
status displ ayappears again.
In addition, a warning tone may sound. In this
case, there ar seat belt status displ aycann otbe
hidden using the back button on the leT-hand side
of the steering wheel. 52
52
Occupant saf
ety