key MERCEDES-BENZ A-CLASS HATCHBACK 2021 Owner's Manual

R
when tow- awa y protection is triggered
(/ page 100)
The ATA system is primed automatically aTer
appr oximately ten seconds in thefo llowing situa-
tions:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO Indicator lamp
10ashes when theATA system is
primed.
The ATA system is deacti vated automatically in the
fo llowing situations:
R aTer unlocking theve hicle with thekey
R aTer unlocking theve hicle using KEYLESS-GO
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 166)
% When the Mercedes‑Benz emer gency call sys-
te m is active and the alarm st ays on for more
th an 30 seconds, a message is automatically
sent tothe Customer Assistance Centre
(/ page 320).
Deactiv Deactiv ating t
ating theATA
he ATA #
Press theÜ orß button on thekey.
or #
Press the start/s top button with theke y in the
st ow age compartment (/ page 166)
Deactiv
Deactiv ating t
ating the alar
he alar m using KEYLESS-GO
m using KEYLESS-GO #
Grasp the outside door handle with thekey
outside theve hicle. F
F
unction of tow
unction of tow-awa
-a wa y pr ot
y pr otection
ection An audible and visual alarm is triggered if an alter-
ation
toyour vehicle's angle of inclination is
de tected while tow- awa y protection is primed.
To w- awa y protection is automatically primed aTer
appr oximately 60 seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO
To w- awa y protection is only primed when thefo l-
lowing components are closed:
R doors
R tailgate
To w- awa y protection is automatically deactivated:
R aTer pressing theÜ button on thekey
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 166)
R aTer unlocking theve hicle using KEYLESS-GO
Information on collision de tection on a par ked
ve hicle (/ page 218). 100 100
Opening and closing

Pr
Pr
iming/deactiv
iming/deactiv atingtow
ating tow-awa
-a wa y pr ot
y pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Tow-away protection.
To w- awa y protection is primed again in thefo llo w-
ing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle submenu in theSettings main menu to
prime or deactivate tow- awa y protection. F
F
unction of int
unction of int er
erior pr ot
ior pr otection
ection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tected
in theve hicle interior.
Interior pr otection is primed automatically aTer
appr oximately ten seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO Interior pr
otection is only primed when thefo llo w-
ing components are closed:
R doors
R tailgate
Interior pr otection is automatically deactivated:
R aTer pressing theÜ button on thekey
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 166)
R aTer unlocking theve hicle using KEYLESS-GO
The following situations can lead toafa lse alarm:
R when there are moving objects such as mas-
cots in theve hicle interior
R when a side wind owis open
R when a panoramic sliding sunroof is open Pr
Pr
iming/deactiv
iming/deactiv ating int
ating int er
erior pr ot
ior pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Interior motion sensor .Interior pr
otection is primed again in thefo llowing
cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle menu under Settingstoprime or deacti-
va te interior pr otection. Opening and closing
101 101

imately 30 minutes, depending on
thete mp era-
ture set. #
T
To activ
o activ at
ate:
e: press the Á button.
Re sidual heat will be switched o. automaticall y.Pr
Pr
e-entr
e-entr y climat
y climat e contr
e control using t
ol using t hekey
he key F
F
unction of pr
unction of pr e-entr
e-entry climat
y climat e contr
e control using t
ol using t he
he
key
key
Before entering theve hicle, the driver's seat area
or the whole vehicle interior can be brie0y pre-
wa rmed or pre-cooled.
When pre-cooling, thefo llowing functions are acti-
va ted as needed:
R Automatic climate control
R Blower
R Seat ventilation
When pre-heating, thefo llowing functions are acti-
va ted as needed:
R Automatic climate control
R Blower
R Seat heater R
Steering wheel heater
R Mirror heater
R Rear wind owheater
Se
Se tting pr tting pr e-entr
e-entry climat
y climat e contr
e control via t
ol via thekey
he key
Multimedia system:
4 Climate menu 5
Pre-entry climate ctrl
Switc
Switc hing
hingon/o.
on/o. #
Select Z. #
Select Pre-entry climate control via key.
Switc
Switc hing pr
hing pr e-entr
e-entry climat
y climat e contr
e control via t
ol via thekey
he key
on/o.
on/o.
R R eq
eq uir
uir ements:
ements:
R The high-voltage battery is charge d su1-
cient ly.
R The function has been activated via the multi-
media system. #
T
T o switc
o switc h on:
h on:unlock theve hicle.
The climate cont rol functions are activated for
up to/ve minutes for pre-heating and pre-
cooling. Pre-entry climate control via
theke y cann otbe
activated more than twice when theve hicle is
switched o.. #
T
To switc
o switc h
h o.:
o.: push the& button up or
down.
The following functions will remain active once the
ve hicle has been star ted:
R Seat heating
R Seat ventilation Pr
Pr
e-entr
e-entr y climat
y climat e contr
e control at depar
ol at depar tur
ture time
e time Pr
Pr
e-entr
e-entr y climat
y climat e contr
e control f
ol f or depar
or depar tur
ture time func-
e time func-
tion
tion &
W
WARNI NG
ARNI NGRisk of fatal injury due toexpo-
sure toextreme heat or cold in theve hicle
If persons, particular lych ildren, are subjected
to prolonged exposure tointense heat or cold,
th ere is a risk of se vere injury or even death. #
Never lea vepersons, particular lych il-
dren, unattended in theve hicle. 156
156
Climate cont
rol

#
Press release tab1 inthe direction of the
ar ro w and pull it out. #
Pull high- voltage disconnect device 2inthe
direction of the ar row until it engages.
The high- voltage on-board electrical system is
switched o..
All workon thehy brid drive system (including
aTer disconnecting the high-voltage on-board
electrical system manually) may only be car ried
out byaqu ali/ed specialist workshop. Switc
Switc
hing on t
hing on t he pow
he power suppl
er suppl y or t
y or the v
he vehicle
ehicle &
W
WARNING
ARNING Risk of accident and injury due
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c. R
operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. R
R
eq
eq uir
uir ements:
ements:
R The key is in theve hicle and is recognised.
R V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: The
brake pedal is not depressed.
R V
Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: The clutch
pedal is not depressed. #
T To switc o switc h on t
h on the pow
he pow er supply
er supply :
:press button
1 once.
Yo u can, forex ample, activate the windscreen
wiper.
The po wer supply is switched o. again if thefo l-
lowing conditions are met:
R You open the driver's door.
R you press button 1twice more. Driving and parking
165
165

#
T
To switc
o switc h on t
h on the v
he vehicle:
ehicle: press button 1
twice.
Indicator and warning lamps go on in the
inst rument clus ter.
The vehicle is switched o. again if one of thefo l-
lowing conditions is met:
R V
V ehicles wit
ehicles wit h aut h automatic tr
omatic tr ansmission:
ansmission: You do
not start theve hicle within 15 minutes and the
transmission is in position jorthe electric
parking brake is applied.
R V
V ehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: You do not
start theve hicle within 15 minutes and the
electric parking brake is applied.
R you press button 1once. S
S
t
tar
ar ting t
ting t he v
he vehicle
ehicle S S
t
tar
ar ting t
ting t he v
he vehicle wit
ehicle wit h t
h the st
he st ar
art/st
t/st op butt
op butt on
on &
D DAN
AN GER
GER Risk of fatal injuries caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling th
ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vetheve hicle or, if present, the
stationa ryheater running in an enclosed
space without su1cient ventilation. &
W
WARNI NG
ARNI NGRisk of /re due to0ammable
material in the engine compartment or the
ex haust system
Flammable materials may ignite. #
Therefore, check regula rly th at there are
no 0ammable materials in the engine
compartment or on theex haust system. R
R
eq
eq uir
uir ements:
ements:
R The key is in theve hicle and is recognised. #
V
Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: Depress
th e clutch pedal. #
V Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: ShiT
th e transmission toposition jori. #
Depress the brake pedal and press button 1
once. #
Ifth eve hicle does not start: switch o. non-
essential consumers and press but ton1
once. #
Ifth eve hicle still does not start and the dis-
play message Place the key in the marked
space See Owner's Manual appears inthe
inst rument displa y: starttheve hicle with the
ke y in the mar ked space (emer gency ope ra-
tion mode) (/ page 166).
% You can switch o. theve hicle while driving. To
do this, press button 1for about thre e sec-
onds or bypressing button 1thre e times
within thre e seconds. Be sure toobser vethe
saf ety no tes under "Driving tips"
(/ page 169).
Obser veany information rega rding display mes-
sages that can be displ ayed on the inst rument
displa y.
S
S t tar
ar ting t
ting t he v
he vehicle wit
ehicle wit h t
h the ke
he key in t
y in t he mark
he mark ed
ed
space (emerg
space (emerg ency oper
ency operation mode)
ation mode)
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
message appears in the inst rument displa y,you 166 166
Driving and parking

Ensure
thefo llowing before starting the engine:
R The legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R It is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su1cient lyfull.
S
S t
tar
ar ting t
ting t he v
he vehicle (R
ehicle (R emot
emot e Online)
e Online) &
W
WARNING
ARNING Risk of crushing or entrapment
due tounintentional starting of the engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during service
or maintenance work. #
Always secure the engine against unin-
te ntional starting before ca rrying out
main tenance or repair work. R
R
eq
eq uir
uir ements:
ements:
R Park position jis selected.
R The anti-theT alarm system is not activated.
R The hazard warning light system is switched
o.. R
The bonnet is closed.
R The doors are closed and loc ked.
R The windo wsand sliding sunroof are closed. #
Start theve hicle using the smartphone.
ATer every engine start, the engine runs for
te n minutes.
Yo u can car ryout a maximum of two consecutive
starting attem pts. You must start the engine with
th eke y before trying tostart theve hicle again
with the smartphone.
Yo u can switch o. theve hicle at any time as fol-
lo ws:
R Viath e Smartphone App
R By pressing theÜ orß button on the
key
% Further information can be found in the
smartphone app.
Secur
Secur ing t
ing the v
he vehicle ag
ehicle ag ains
ainst st
t star
arting bef
ting bef or
ore car ry-
e car ry-
ing out maint
ing out maint enance or r
enance or repair w
epair w or
ork:
k: #
Switch on the hazard warning light system.
or #
Unlock the doors.
or #
Open a side window or the sliding sunroof. R
R
unning-in not
unning-in not es
es To
preser vethe engine during the /rst 1,500 km:
R Drive at varying road speeds and engine
speeds.
R Do not drive at speeds greater than
140 km/h.
R Drive theve hicle in drive prog ram A
or ;.
R ShiT tothe next highest gear at theve ry latest
when the needle reaches the last third before
th ere d area in there v counter.
R Do not shiT down manual lyin order tobrake.
R Avoid overstraining theve hicle, e.g. driving at
full thro ttle.
R V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
depress the accelerator pedal be yond the
pressure point (kickdown). 168
168
Driving and parking

#
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
N
NOOTE
TE Damage tothe engine and trans-
mission byshiTing toage ar that is too
low #
When changing between gears 5and
6 push thege arshiT le verto theright. #
Do not shiT down at high speeds. *
N
NOOTE
TE Damage tothe coupling due to
improper use Holding
theve hicle on inclines with a slipping
coupling can damage it. #
Do not allow the coupling toslip in order
to hold theve hicle on inclines. *
N
NOOTE
TE Damage tothe transmission by
shiTing toreve rsege ar k while theve hi-
cle is in motion #
Only shiT into reve rsege ar k when the
ve hicle is stationar y. k
Reversege ar
1 -6
Forw ard gears
i Neutral #
Eng
Eng aging f
aging f orw
orwar
ard g
d g ear
ear s
s1 -6 or neutr
or neutr al
al
i :
:
R Depress the clutch pedal comple tely.
R Turn thege arshiT le verto the desired posi-
tion. 182
182
Driving and parking

#
Eng
Eng aging rev
aging rever
erse g
se g ear
ear k:
:
R Depress the clutch pedal comple tely.
R Pull thege arshiT le ver up, push it tothe
leT and then pull it bac k. Gear
Gear
shiT
shiT r
recommendation
ecommendation The
gearshiT recommendation assists you in
adopting an economical driving style. #
When gearshiT recommendation 1appears
on the inst rument displa y,shiT tothere com-
mended gear. A
A
ut
ut omatic tr
omatic tr ansmission
ansmission DIRECT SELECT lev
DIRECT SELECT lev
er
er F
F
unction of t
unction of t he DIRECT SELECT lev
he DIRECT SELECT lev er
er &
W
WARNING
ARNING Risk of accident due toincor-
re ct gearshiTing
If th e engine speed is higher than the idle
speed and you engage the transmission posi-
tion hork, theve hicle may accelerate
sharpl y. #
Ifyo u engage the transmission position
h ork when theve hicle is at a stand-
still, alw ays depress the brake pedal
/rmly and do not accelerate at the same
time. &
W
WARNING
ARNING Risk of accident and injury due
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. Driving and parking
183
183

#
apply the parking brake. #
Vehicles with automatic transmission:
shiT the transmission toposition j. #
Vehicles with manual transmission:
engage /r st1 orreve rsege ar k. &
W
WARNING
ARNING Risk of /re caused byhot
ex haust system parts
Flammable materials such as lea ves, grass or
twigs may ignite. #
Park theve hicle so that no 0ammable
material can come into contact with hot
ve hicle components. #
In particular, do not park on dry grass-
land or har vested grain /elds. &
W
WARNING
ARNING Risk of accident and injury due
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
N
NOOTE
TE Damage totheve hicle due toitro ll-
ing away #
Always secure theve hicle against rolling
awa y. #
Bring theve hicle toa standstill bypressing the
brake pedal. 212
212
Driving and parking

#
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. V
V
ehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission:
The electr
The electr ic par
ic parking br
king br ak
ake is applied if t
e is applied if t he v
he vehicle
ehicle
is br
is br ought t
ought t o a st
o a stands
andstill and one of ttill and one of t he f
he follo
ollowing
wing
conditions is
conditions is ful/lled:
ful/lled:
R The vehicle has pr eviously been driven at
speeds greater than 3 km/h.
R The vehicle is switched o..
R The driver's door is opened.
% Toprev ent application: pull the handle of the
electric parking brake (/ page 217).
In t
In t he f
he f ollo
ollowing situations, t
wing situations, t he electr
he electric par
ic parking
king
br
br ak
ak e is also applied:
e is also applied:
R The HOLD function is keeping theve hicle sta-
tionar y.
R In addition, one of t
In addition, one of t he f
he follo
ollowing conditions
wing conditions
mus
mus t be
t be ful/lled:
ful/lled:
- The vehicle is switched o.. -
The seat belt tongue is not inse rted in the
seat belt buckle of the driver's seat and
th e driver's door is opened.
- There is a system malfunction.
- The po wer supply is insu1cient.
- The vehicle is stationary for a lengt hy
period.
When the electric parking brake is applied, the
re d! indicator lamp lights up in the inst ru-
ment cluster.
If th e electric parking brake is not applied when
th e driver's door is opened, theRisk of vehicle
rolling away Apply parking brake See Owner's
Manual message appears.
% The electric parking brake is not automatically
applied if theve hicle is switched o. bythe
ECO start/s top function.
V
V ehicles wit ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission:
The electr
The electr ic par
ic parking br
king br ak
ake is applied if t
e is applied if t he tr
he trans-
ans-
mission is in position
mission is in position j
jand one of t
and one of t he f
he follo
ollowing
wing
conditions is
conditions is ful/lled:
ful/lled:
R The vehicle is switched o.. R
The seat belt tongue is not inse rted in the seat
belt buckle of the driver's seat and the driver's
door is opened.
% Toprev ent application: pull the handle of the
electric parking brake (/ page 217).
In t
In t he f
he f ollo
ollowing situations, t
wing situations, t he electr
he electric par
ic parking
king
br
br ak
ak e is also applied:
e is also applied:
R The HOLD function is keeping theve hicle sta-
tionar y.
R Active Parking Assist is keeping theve hicle
stationar y.
R Active Distance Assist DISTRONIC is bringing
th eve hicle toa standstill.
R In addition, one of t
In addition, one of t he f
he follo
ollowing conditions
wing conditions
mus
mus t be
t be ful/lled:
ful/lled:
- The vehicle is switched o..
- The seat belt tongue is not inse rted in the
seat belt buckle of the driver's seat and
th e driver's door is opened.
- There is a system malfunction.
- The po wer supply is insu1cient. 216
216
Driving and parking