key MERCEDES-BENZ A-CLASS HATCHBACK 2021 Service Manual

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
&
Pre-entry climate control
(via key) available again
after engine start *Y
ou ha veattem pted toswitch on pre-ent ryclimate cont rol more than twice with theve hicle switched o.. #
Start theve hicle forte n seconds.
Pre-entry clima tecont rol is operational again.
& Pre-entry climate control
(via key) inoperative HV-
battery low *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage batter y.
When the high-voltage battery is su1ciently charge d, pre-ent ryclimate cont rol will be operational again. 422 422
Display message
s andwarning/indicator lamps

Br
Br
ak
ak es
es
ABS (Anti-lo ckBraking System).............. 221
Ac tive Brake Assist................................. 241
Ad aptive brake lights.............................. 226
BAS (Brake Assist System).................... .222
Driving tips............................................ 169
EBD (Electronic Brake forc e Distribu-
tion).......................................................2 24
HOLD function....................................... 225
Limited braking e.ect (salt-treated
ro ads)................................................... .169
Ne w/replaced brake linings/brake
discs...................................................... 168
Po st-collision brak e.................................. 61
Ru nning-in no tes.................................... 168
Br
Br ak ak es
es
see Recuperation
Br Br aking assist aking assist ance
ance
see BAS (Brake Assist System)
Br
Br eakdo
eakdo wn
wn
Assistance overview. ................................ 20
To w- starting........................................... 364
To wing away.......................................... 360
Tr anspo rting theve hicle........................ .362
Wheel chang e........................................ 378 Br
Br ea kdo
eakdo wn
wn
see Flat tyre
Butt
Butt ons
ons
St eering wheel....................................... 279 C
C
Calls
Calls Mercedes me......................................... 311
Camera
Camera
Information............................................ 220
Camera
Camera
see 360° Camera
see Dashcam
see Reversing camera
Car key
Car key
see Key
Car w Car w ash
ash
see Care
Car w
Car w ash (car
ash (car e)
e)............................................ 337
Car
Car -t
-to-X
o-X -Communication
-Communication
Displaying hazard warnings.................... 305
Care
Care 360° camera......................................... 342 Air-water duct........................................ 337
Au
tomatic car wash.............................. .337
Carpet................................................... 343
Decorative foil........................................ 341
Display................................................... 343
Exterior lighting...................................... 342
Head-up display..................................... 343
High-pressure cleaner............................3 39
Pa int...................................................... 340
Plastic trim............................................3 43
Re alwo od/trim elements..................... .343
Re versing camera..................................3 42
Ro of lining............................................. 343
Seat belt................................................ 343
Seat co ver............................................. 343
Sensors................................................. 342
St eering wheel....................................... 343
Ta ilpipes................................................ 342
Tr ailer hitc h............................................ 342
Ve hicle soc ketfo rth e high-voltage
battery................................................... 342
Wa shing byhand.................................... 340
Wheels/rims.......................................... 342
Wi ndo ws................................................ 342
Wi per blades.......................................... 342 496 496
Index

Operating.............................................
.287
Displa
Displa y (on-boar
y (on-boar d com
d comput
puter)
er)
Displa yson the inst rument displa y......... 282
Displa
Displa y in t
y in the windscr
he windscr een
een
see Head-up display
Displa
Displa y message
y message
Calling up (on-board computer).............. 409
No tes..................................................... 409
Displa
Displa y messag
y messag es
es
ç - - - km/h.................................... .449
È - - - km/h..................................... 449
h - - - km/h..................................... 448
# 12 V battery See Owner's Man-
ual......................................................... 464
ò Acoustic presence indicator
inoperative............................................ .423
: Active Light System inoperative..... 417
¯ AdBlue system fault Emer. op.:
max. XXX km/h Start not poss. in
XXX km.................................................. 473 ¯
AdBlue system fault Emer gency
op. in XXX miles See Owner's Manual.... 472
¯ AdBlue system fault Engine
start not possible................................... 473
¯ AdBlue system fault See Own-
er's Manual............................................ 472
5 Add 1 litre engine oil when next
re fuelling ............................................... 474
é ATTENTION ASSIST inoperati ve..... 448
é ATTENTION ASSIS T:Take a
break!.................................................... 448
: Automatic driving lights inoper-
ative...................................................... 417
Û Battery overheated Stop, every-
body out! Outdoors if possible ................ 425
û Before starting the engine, turn
th e steering wheel..................................4 32
J Brake immediately ........................ 446
Á Change key batteries .................... 414
è Charger cable connected .............. 423 J
Check brake 0uid le vel.................. 447
ï Check trailer hitch lock (white
display message) .................................... 429
h Check tyre(s) ................................ 467
! Clean the fuel /lter....................... 437
ÿ Coolant Stop vehicle Switch
engine o............................................... 436
! currently una vailable See Own-
er's Manual............................................4 59
÷ currently una vailable See Own-
er's Manual............................................4 60
5 Engine oil le vel cannot be meas-
ured....................................................... 475
5 Engine oil le velRe duce oil le vel..... 474
5 Engine oil le velSt op vehicle
Switch engine o.................................... 474
5 Engine oil pressure Stop Switch
o. engine.............................................. 475
ä Fault Drive at max. 80 km/h ......... 458500 500
Index

6
Front leT malfunction Consult
wo rkshop (e xample)...............................4 11
& inoperative Battery low................. 420
& inoperative Char geHV battery ...... 421
& inoperati veHigh-voltage battery
ch arging inco mplete ............................... 421
& inoperative Refuel vehicle............. .421
& inoperative See Owner's Man........ 420
! inoperative See Owner's Manual.. .460
÷ inoperative See Owner's Manual.. .461
T inoperative See Owner's Manual.. .462
G Inoperative................................... 463
: Intelligent Light System inopera-
tive........................................................ 418
Á Key being initialised Please wait.... 415
Á Key not de tected (red display
message).............................................. .415
Á Key not de tected (white display
message).............................................. .415
: LeT dipped beam (e xample).......... 416 6
LeT windowbag malfunction
Consult workshop (e xample).................. 412
: Malfunction See Owner's Man-
ual.........................................................4 17
Û Malfunction Visit workshop ........... 426
d Malfunction.................................. 427
Û Malfunction.................................. 426
ð Maximum speed exceeded ............ 451
ç O................................................. 450
ë O................................................. 447
! Parking brake See Owner's
Manual..................................................4 43
d Performance se verely limited........ 427
6 Please wait Depressurising tank .... 428
& Pre-entry clima tecont rol (via
ke y) available again aTer engine start..... 422
& Pre-ent ryclimate cont rol (via
ke y) inoperati veHV-battery low .............. 422
h Rectify tyre pressure ..................... 468 Ú
Re/ll AdBlue See Owner ’sMan-
ual ......................................................... 471
! Release parking brake ...................445
¸ Replace air cleaner ....................... 437
Á Replace key.................................. 414
æ Reser vefuel le vel.......................... 437
6 Restraint sys. malfunction Con-
sult workshop ....................................... .410
# See Owner's Manual..................... 464
Ù Steering malfunction Increased
ph ysical e.ort See Owner's Manual.......4 31
Ù Steering malfunction See Own-
er's Manual ............................................ 432
Ù Steering malfunction Stop
immediately See Owner's Manual ........... 431
d Stop Switch engine o.................. .427
# Stop vehicle Lea veengine run-
ning ....................................................... 466
# Stop vehicle See Owner's Man-
ual......................................................... 465 Index
501 501

Door
Door
Additional door loc k................................. 86
Child saf ety lock (rear door )..................... 79
Locking/unlocking (emer gency key)........ .89
Opening (from inside).............................. .86
Unlo cking (from inside)............................ 86
Door contr
Door contr ol panel
ol panel......................................... 18
Dra
Dra wbar
wbar
see Tow- bar system
Dr
Dr iv
ive Awa
e Away Assi st
y Assi st........................................ .269
Dr
Dr iv
ive position
e position
Engaging................................................ 185
Dr
Dr iv
ive pr
e pr ogr
ogram display
am display .................................. 179
Dr
Dr iv
ive pr
e pr ogr
ograms
ams
see DYNAMIC SELECT
Dr
Dr iv
iver's seat
er's seat
see Seat
Dr
Dr iving abr
iving abr oad
oad
Light adjustment (l owbeam).................. 134
Dr
Dr iving safe
iving safe ty syst
ty system
em
ABS (Anti-lock Braking System)............. .221
Ac tive Brake Assist................................. 241
Ad aptive brake lights.............................. 226 BAS
(Brake Assist System).................... .222
Cameras................................................2 20
EBD (Electronic Brake forc e Distribu-
tion).......................................................2 24
ESP ®
Crosswind Assist.......................... 223
ESP ®
trailer stabilisation........................ 223
Overview................................................ 220
Ra dar and ultrasonic sensor s................. 220
Re sponsibility......................................... 219
ST EER CONTROL................................... 224
Dr Dr iving syst
iving syst em
em
Suspension with adaptive damping
adjustment............................................ 254
Dr
Dr iving syst
iving syst em
em
see 360° Camera
see Active Blind Spot Assist
see Active Distance Assist DISTRONIC
see Active Emer gency Stop Assist
see Active Lane Keeping Assist
see Active Parking Assist
see Active Speed Limit Assist
see Active Steering Assist
see ATTENTION ASSIST
see Blind Spot Assist
see Cruise cont rol see Driving saf
ety sy stem
see HOLD function
see Limi ter
see Parking Assist PARKTRONIC
see Reversing camera
see Speed Limit Assist
see Start-o. assist
see Tra1c Sign Assist
Dr
Dr iving tips iving tips
Driving abroad (low beam light adjust-
ment)..................................................... 134
Gene ral driving tips................................1 69
Ru nning-in no tes.................................... 168
Dr
Dr iving tips iving tips
see Recuperation
Dr ow
Dr ow siness det
siness det ection
ection
see ATTENTION ASSIST
Dynamic handling contr
Dynamic handling contr ol syst
ol system
em
see ESP ®
(Electronic Stability Prog ram)
D
D YN
YNAMIC SELECT AMIC SELECT
Ad aptive damping adjustmen t................254
Calling up the fuel consum ption indi-
cator...................................................... 181
Con/guring drive prog ram I................... .180 Index
505 505

Displaying engine data...........................1
81
Displaying vehicle dat a........................... 181
Drive prog ram displa y............................ 179
Drive prog rams...................................... 178
Fu nction................................................ 178
Ope rating.............................................. 179
Selects the drive prog ram. ..................... 179 E
E
E10
E10.............................................................. 395
Easy entr
Easy entr y f
y feature
eature
Fu nction/no tes...................................... 113
Setting................................................... 114
Easy e
Easy e xit f
xit featu re
eature
Fu nction/no tes...................................... 113
Setting................................................... 114
EBD (Electr
EBD (Electr onic Br
onic Brak
ake f
e f or
orce Dis
ce Dis tr
tribution)
ibution)
Fu nction/no tes...................................... 224
EC
EC O Assist
O Assist
Fu nction/no tes...................................... 176
EC
EC O display
O display
Fu nction................................................ 174 EC
EC
O st
O st ar
art/st
t/st op function
op function
Switching o./on.................................... 173
Electr
Electr ic dr
ic drive
ive................................................ 162
Electr
Electr ic par
ic parking br
king br ake
ake
Applying automaticall y........................... 215
Applying/releasing manually.................. 217
Emer gency braking................................ 218
Re leasing automaticall y.......................... 217
Electr
Electr ical fuses
ical fuses
see Fuses
Electr
Electr omagne
omagne tic com
tic compatibility
patibility
Declaration of conformity........................ .29
Electr
Electr onicSt
onic Stability Pr
ability Pr ogr
ogram
am
see ESP ®
(Elect ronic Stability Prog ram)
Emerg
Emerg ency
ency
Assis tance overview................................. 20
Fire extinguisher.................................... 347
Fi rs t-aid kit (soT sided).......................... 347
Re moving thewa rning triangle............... 346
Saf etyve st............................................. 346
Setting up thewa rning triangle............... 347
Emerg
Emerg ency br
ency br aking
aking...................................... 218 Emerg
Emerg
ency br
ency br aking
aking
see BAS (Brake Assist System)
Emerg
Emerg ency call
ency call
see Me rcedes-Benz emer gency call system
Eme rg
Emerg encykey
ency key
Inserting/ removing.................................. 84
Locking/unlocking the doors................... 89
Unlocking theta ilgat e.............................. 91
Emerg
Emerg ency oper
ency oper ation mode
ation mode
St arting theve hicle............................... .166
Emerg
Emerg ency
encyshut
shuto.
o.
see Hybrid system
Emerg
Emerg ency spar
ency spar e wheel
e wheel
In0ating................................................. 385
No tes..................................................... 383
Ener Ener gy
gy0ow
0ow display
display
Displayin g.............................................. 299
Fu nction/no tes...................................... 299
Engine
Engine
Engine number....................................... 392
Starting (emer gency ope ration mode ).... 166
St arting (Remo teOnline)........................ 168 506 506
Index

Ending
thech arging process (direct
cur rent, mode 4).................................... 210
Energy 0ow displa y................................. 299
General no tes on chargin g.................... .194
Indicator lamps on vehicle soc ket........... 201
No tes on charging (charging station,
mode 3)................................................ .197
No tes on charging (fast charging sta-
tion, mode 4)......................................... 199
No tes on charging (mains soc ket,
mode 2)................................................. 196
No tes on charging (wallbox, mode 3)...... 197
Ra nge.................................................... 404
Setting the maximum possible charg-
ing cur rent (mains soc ket)...................... 199
St arting thech arging process (alter-
nating cur rent, mode 2/3)..................... 203
St arting thech arging process (direct
cur rent, mode 4).................................... 207
St ow ing thech arging cable.................... 194
Ty pe....................................................... 404
Vo ltage types......................................... 404
High-v
High-v olt oltag
age on-boar
e on-boar d electr
d electrical syst
ical syst em
em
Indicator lamps on vehicle soc ket........... 201
Hill St
Hill Star art Assist
t Assist............................................ 226 HOLD function
HOLD function
Function/no tes...................................... 225
Switching on/o..................................... 225
Home scr
Home scr een (media displa een (media displa y)
y)
Overview................................................ 286
Hybr
Hybr id syst
id syst em
em
Con/guring settings via the multime-
dia system............................................. 298
Manual swit ch-o................................... .163
Hybr
Hybr id syst
id syst em
em
see Battery operation
see Electric drive I I
i-Size c
i-Size c hild seat secur
hild seat secur ing syst
ing system
em
Fi tting...................................................... 70
Seats suitable for attaching...................... 70
Identi/cation
Identi/cation plate
plate
Engine................................................... 392
Ve hicle.................................................. 392
Ignition key
Ignition key
see Key
Immediat Immediat e pr
e pre-entr
e-entr y climat
y climat e contr
e control
ol............ .158 Immobiliser
Immobiliser
.................................................... 99
Im
Im plied w
plied w arr
arranty
anty
Ve hicle..................................................... 42
Im
Im port
port er addr
er addr esses
esses
Wi reless components...............................36
In-Car
In-Car O1ce
O1ce
Fe atures................................................ 317
Indicat
Indicat or lamp
or lamp
see Warning/indicator lamp
Individual dr
Individual dr iv
ive pr
e pr ogr
ogram
am
Con/guring............................................ 180
Selecting............................................... 179
Inspection Inspection see ASS YST PLUS
Ins
Instr trument clust
ument clust er
er
Fu nction/no tes.............................. 277, 278
Ins
Ins tr
trument display
ument display
Fu nction/no tes...................................... 278
Instrument clus ter.................................... 12
Overview of displa ys............................... 282
Wa rning/indicator lamps........................ 476 Index
509
509

Ins
Ins
tr
trument displa
ument displa y and on-boar
y and on-boar d com-
d com-
put
put er
er
Fu nction/no tes...................................... 277
Int
Int ellig
ellig ent Light Syst
ent Light Syst em
em
Ac tivating/deactivating.......................... 138
Ac tive headlamps................................... 137
Ad aptive Highbeam Assis t...................... 139
Ad aptive Highbeam Assist Plu s............... 140
City lighting............................................ 138
Cornering light....................................... 138
Mo torw ay mode.................................... .138
Overview................................................ 137
Int Int ellig
ellig ent oper
ent oper ating-mode s
ating-mode str trat
at egy
egy
see Route-based operating-mode strategy
Int
Int er
erior lighting
ior lighting
Ad justing............................................... 142
Ambient lighting.................................... .142
Re ading lamp......................................... 142
Switch-o. delay time.............................. 143
Int
Int er
erior pr ot
ior pr otection
ection
Fu nction................................................ 101
Priming/deactivating............................. 101
Int
Int er
erne
ne t r
t radio
adio
see TuneIn iPhone
iPhone
®
®
see Smartphone integ ration
ISOFIX c
ISOFIX c hild seat anc
hild seat anc hor
hor
Seats suitable for attaching...................... 68
ISOFIX c
ISOFIX c hild seat secur
hild seat secur ing syst
ing syst em
em
Fi tting...................................................... 70 J
J
Jack Jack Declaration of conformity......................... 36
Storage location.................................... .377
Jum Jum p-st
p-st ar
art connection
t connection
General no tes....................................... .355 K
K
K K e ey
y
Ac oustic locking veri/cation signal.......... .83
Ac tivating/deactivating pre-entry cli-
mate control.......................................... 156
Battery..................................................... 84
Deactivating a function............................ 83
Emer gency key......................................... 84
Energy consum ption................................ 83
Fu nction overview.................................... 82 Ke
yring attachment................................. 84
Problem................................................... 85
Unlocking setting..................................... 83
KEYLESS-GO KEYLESS-GO Deactivating a function............................ 83
Locking/unlocking theve hicle................. 87
Problem................................................... 88
Unlocking setting.................................... .83
Kic Kic kdo
kdo wn
wn
Using..................................................... 186
Knee airbag
Knee airbag.................................................... 53 L
L
Lamp
Lamp see Interior lighting
Lam
Lam p (ins
p (instr trument displa
ument displa y)
y)
see Warning/indicator lamp
Lane det
Lane det ection (aut
ection (aut omatic)
omatic)
see Active Lane Keeping Assist
Lane K
Lane K eeping Assist
eeping Assist
see Active Lane Keeping Assist
Language
Language Notes..................................................... 297 510
510
Index

Loads
Loads
Fixing..................................................... 116
Loc
Loc king/unloc
king/unloc king
king
Ad ditional door loc k................................. 86
Emer gency key......................................... 89
KEYLESS-GO............................................ 87
Opening theta ilgate................................. 90
Switching the automatic locking fea-
ture on/o.............................................. .88
Unlo cking/opening the doors from
th e inside................................................. 86
Lo
Lo w beam w beam
Ac tivating/deactivating.......................... 134
Light adjustment (driving abroad)........... 134
L
L ubr
ubr icant additiv
icant additiv es
es
see Additives
L
L ugg
ugg age
age
Securing................................................ 116
L
L umbar support
umbar support
see Lumbar support (4-w ay)
L
L umbar suppor
umbar suppor t (4-wa
t (4-way)
y)...............................1 08 M
M
Main beam
Main beam Changing bulbs...................................... 145
Maint
Maint enance
enance
see ASS YST PLUS
Malfunction Malfunction Restraint system..................................... .47
Manoeuvr Manoeuvr ing aid
ing aid
see Manoeuvring assistance
Manoeuvr
Manoeuvr ing assist
ing assistance
ance
Cross Tra1c Ale rt.................................. 270
Drive Away Assist................................... 269
Manoeuvr
Manoeuvr ing assist
ing assistant
ant
Ac tivating/deactivating.......................... 270
Manual tr
Manual tr ansmission
ansmission
Operating thege arshiT le ver.................. 181
Map
Map
Displaying online map contents.............. 305
Displaying weather informatio n.............. 305
Moving................................................... 304
Selecting the map orientation................ 304
Setting the map scale............................ 304 Switching mo
torw ay information
on/o.................................................... 304
Massag
Massag e pr
e progr
ogrammes
ammes
Re setting the settings............................ 110
Selecting the front seats........................1 10
Maximum design speed
Maximum design speed ................................ 178
Maximum design speed
Maximum design speed see Limiter
Maximum per
Maximum per missiblegr
missible gross v
oss v ehicle w
ehicle w eight
eight... 392
MBUX Int
MBUX Int er
erior Assist
ior Assist ant
ant
Overview................................................ 290
Switching there ading light on/o.
(contactless).......................................... 291
Switching the sear chlight on/o.
(contactless). ......................................... 291
MBUX multimedia syst MBUX multimedia syst em
em
Ac tivating/deactivating standby mode... 219
Collision de tection (par kedve hicle)........ 218
Con/guring drive prog ram I................... .180
Home screen......................................... 286
No tes..................................................... 285
Operating theto uchscreen..................... 287
Overview................................................ 285
Re storing (fac tory settings).................... 298 512 512
Index

P
P
ASSEN
ASSEN GER AIR BA
GER AIR BA G st
G status display
atus display
see Automatic front passenger airbag shuto.
P
P edes
edes tr
trian pr ot
ian pr otection
ection
see Active bonnet (pedestrian pr otection)
P
P er
er iod out of use
iod out of use
Ac tivating/deactivating standby mode... 219
St andby mode function.......................... 218
P
P er
er missible axle load
missible axle load .................................... 392
P
P er
er missible to
missible towing met
wing met hods
hods................. 358, 359
Pe
Pe tr
trol
ol........................................................... 395
Pe
Pe ts in t
ts in t he v
he vehicle
ehicle.......................................... 80
Plas
Plastic tr tic tr im (Car
im (Car e)
e)........................................ 343
Plug-in h
Plug-in h ybr
ybrid oper
id oper ation
ation
Cha rging cable control panel.................. 200
Charging the high-voltage battery at a
ch arging station (mode 3)..................... .197
Charging the high-voltage battery at a
mains soc ket (mode 2)........................... 196
Cha rging the high-voltage battery at a
ra pid charging station (mode 4).............. 199
Charging the high-voltage battery at a
wa llbox (mode 3).................................... 197 Con/guring settings via
the multime-
dia system............................................. 298
Displaying the po wer me ter.................... 282
Ending thech arging process (alternat-
ing cur rent, mode 2/3).......................... 206
Ending thech arging process (direct
cur rent, mode 4).................................... 210
Energy 0ow displa y................................. 299
Manual switch-o. of thehy brid system... 163
No tes on charging the high-voltage
battery................................................... 194
No tes on plug-in hybrid operation........... 162
Po we rav ailability displ ay........................ 281
Po we r me ter.......................................... 281
Ro ute-based operating-mode strategy.... 177
Setting the maximum possible charg-
ing cur rent............................................. 199
St arting thech arging process (alter-
nating cur rent, mode 2/3)..................... 203
St arting thech arging process (direct
cur rent, mode 4).................................... 207
St ow ing thech arging cable.................... 194
P
P os
os t-collision br
t-collision br ake
ake....................................... .61
Pow
Pow erav
er availability displ ay
ailability displ ay
Fu nction/no tes...................................... 281 P
P
o
ow
w er display
er display
see Powe rav ailability displ ay
Pow
Pow er met
er met er
er
Fu nction/no tes...................................... 281
Pow
Pow er supply
er supply
Switching on (start/s top button)............ 165
Pr
Pr e-entr
e-entr y climat
y climat e contr
e control (immediat
ol (immediat e)
e)........... 158
Pr
Pr e-entr
e-entr y climat
y climat e contr
e control at depar
ol at depar ture
ture
time
time
Function................................................ 156
Setting.................................................. .157
Pr
Pr e-entr
e-entr y climat
y climat e contr
e control f
ol for depar
or depar ture
ture
time
time
Activating/deactivating.......................... 157
Pr
Pr e-entr
e-entr y climat
y climat e contr
e control using tol using t hekey
he key
Fu nction................................................ 156
Setting.................................................. .156
Pr
Pr e-entr
e-entr y climat
y climat e contr
e control via t
ol via thekey
he key
Ac tivating/deactivating.......................... 156
PRE-S
PRE-S AFE
AFE®
®
(anticipat
(anticipat or
ory occupant pr ot
y occupant pr otection)
ection)
Fu nction.................................................. 60
PRE-SAFE ®
Sound................................... 60
Re versing measures................................. 60 516
516
Index