battery MERCEDES-BENZ A-CLASS HATCHBACK 2021 Workshop Manual

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PRE-SAFE inoperative See
Owner's Manual *
The PRE‑SAFE ®
functions are malfunctioning. #
Consult a quali/ed specialist workshop. K K
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Á
Replace key *H
aveth eke yre placed. #
Consult a quali/ed specialist workshop.
Á
Change key batteries *T
hekey battery is dischar ged. #
Replace the battery (/ page 84).414
414
Display messages and
warning/indicator lamps

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Until then, operate the high beam manuall y.
Hazard warning lamps mal-
functioning *T
he hazard warning lamp switch is malfunctioning. #
Consult a quali/ed specialist workshop. Climat Climat
e contr
e contr ol
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inoperative See Owner's
Man. *T
he stationary heater is temp orarily malfunctioning. #
When theve hicle is stationary on a le vel sur face and the engine has cooled down, make up tofour attem ptsto
switch on the stationary heater, waiting se veral minutes between each attem pt. #
Ifth e stationary heater does not switch on, consult a quali/ed specialist workshop.
&
inoperative Battery low *T
he on-board elect rical system voltage is too lo w.
The stationa ryheater has switched itself o.. #
Drive an extended distance until the battery has reached a su1cient charge leve l again. 420 420
Display message
s andwarning/indicator lamps

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&
inoperative Refuel vehicle *T
here is too little fuel in the fuel tank. The stationary hea ter cannot be switched on. #
Refuel theve hicle.
&
inoperative High-voltage
battery charging incom-
plete *T
he high- voltage battery is charging. Pre-ent ryclimate cont rol cannot be switched on. #
Wait until thech arging process has achie ved a minimum charge.
&
inoperative Charge HV bat-
tery *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage batter y. Display messages and
warning/indicator lamps
421 421

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&
Pre-entry climate control
(via key) available again
after engine start *Y
ou ha veattem pted toswitch on pre-ent ryclimate cont rol more than twice with theve hicle switched o.. #
Start theve hicle forte n seconds.
Pre-entry clima tecont rol is operational again.
& Pre-entry climate control
(via key) inoperative HV-
battery low *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage batter y.
When the high-voltage battery is su1ciently charge d, pre-ent ryclimate cont rol will be operational again. 422 422
Display message
s andwarning/indicator lamps

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Refuel immedia tely.
Subse quentl y,there may be temp orary restrictions in theav ailability of elect ric mode over a driving distance of
50 km.
If th ere is fuel in theve hicle, there is a fault with the combustion engine. #
Consult a quali/ed specialist workshop.
"Electric" drive program
currently unavailable *T
hecharge leve l of the high-voltage battery is not su1cient forth e Electric drive prog ram.
Char gethe high-voltage battery (/ page 194).
Reduced drive system per-
formance See Owner's
Manual *T
he drive system switches toemer gency ope ration mode due toa malfunction. #
Drive on carefull y. #
Consult a quali/ed specialist workshop.
Û
Battery overheated Stop,
everybody out! Outdoors if
possible *T
he high- voltage battery has overheated. There is a risk of /re. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
If possible, stop theve hicle in the open air and ensure that all vehicle occupants getout.
% Supporting vehicle functions may activate automaticall y,e.g. the air-recirculation mode as part of climate control. #
Do not continue driving. #
If smoke is present, lea vethe danger zone and call the /re service immediatel y. #
Consult a quali/ed specialist workshop even if there are no extern al signs of a /re. Displ
aymessages and warning/indicator lamps
425 425

V
V
ehicle
ehicle Displa
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d
Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle in a ready-to-drive state. #
Get out of theve hicle, secure it against rolling away and take theke y with you. #
Ifyo u do not lea vetheve hicle, switch o. the electrical consumers, e.g. the seat heating. Otherwise, the 12‑V bat-
te ry may dischar geand starting the engine may be possible only with the help of a second battery (jump start).
ï
Check trailer hitch
lock (white display message) *T
he trailer hitch is not operational during a jou rney with a trailer. &
W WARNING
ARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the tra1c conditions. Do not continue driving. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedu reand do not re-couple the trailer until the display message disappears. #
Initiate a new swivel mo vement (/ page 271). #
When the display message disappears, couple up the trailer and drive on.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. Display messages and
warning/indicator lamps
429
429

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or #
If possible, continue driving at a steady speed and remo veyour foot from the clutch pedal. Do not let the clutch
drag.
The clutch will cool while theve hicle is in motion.
When the clutch has cooled down, the display message will disappear.
Auxiliary battery malfunc-
tion (white display message) *T
he auxiliary battery forth e automatic transmission is no longer being charge d. #
Consult a quali/ed specialist workshop. #
Until then, alw ays select park position jmanually before you switch o. theve hicle. #
Before leaving theve hicle, apply the electric parking brake.
Auxiliary battery malfunc-
tion (red display message) *V
Vehicles wit ehicles wit h manual tr
h manual tr ansmission:
ansmission: There is afault with the auxiliary batter y.
V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: The auxiliary battery forth e transmission is no longer being charge d. #
Consult a quali/ed specialist workshop. #
V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: untilthen, alw ays select park position jbefore you switch o. theve hicle. #
Before leaving theve hicle, apply the electric parking brake. 442
442
Display messages and
warning/indicator lamps

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Device detected at diagnos-
tics connection See Own-
er's Manual *T
hevehicle functions forfa ult de tection are restric ted.
At least one of the main functions of the Mercedes me connect system is malfunctioning. #
Obser vethe no tes on the diagnostics connection (/ page 39). #
Consult a quali/ed specialist workshop. Batt Batt
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#
12 V battery See Owner's
Manual *T
hevehicle is o. and the state of charge ofthe 12 V battery is too lo w. #
Switch o. elect rical consume rsthat are not requ ired. #
Drive for 30–60 minutes.
or #
Char gethe 12 V battery when stationary (/ page 357).
*I fth e message appears while theve hicle is switched on, this indicates an on-board electrical system malfunction. #
Consult a quali/ed specialist workshop.
#
See Owner's Manual *T
he 12 V battery is not being charge d. 464 464
Display messages and
warning/indicator lamps

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* NO
NOTE
TEPossible engine damage if you continue driving #
Do not continue driving under any circumstances. #
Consult a quali/ed speciali stwo rkshop. #
Stop immediately in accordance with the tra1c conditions and switch o. theve hicle. #
Consult a quali/ed specialist workshop.
#
Stop vehicle See Owner's
Manual *T
he 12 V battery is no lon ger being charge d and the state of charge istoo lo w.
* N
N O OTE
TE Possible engine damage if you continue driving #
Do not continue driving under any circumstances. #
Consult a quali/ed speciali stwo rkshop. #
Stop theve hicle immediately in accordance with the tra1c conditions. Do not continue driving. #
Switch o. theve hicle. #
Consult a quali/ed specialist workshop. Displ
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465
465

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#
Stop vehicle Leave engine
running *T
he 12 V battery charge leve l is too lo w. #
Stop theve hicle immediately in accordance with the tra1c conditions. Do not continue driving. #
Leavetheve hicle running #
Ifth e display message disappears: drive on. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop. T T
yr
yr e pr
e pr essur
essur e monit
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Tyre press. monitor cur-
rently unavailable *T
here is inter fere nce from a po werful radio signal source. As a result, no signals from the tyre pressure sensors are
being received. The tyre pressure monitoring system is temp orarily una vailable.
The tyre pressure monitoring system will restart au tomatically as soon as the cause has been recti/ed. #
Drive on.
Tyre press. monitor inoper-
ative *T
he tyre pressure moni toring system is malfunctioning. &
W WARNI NG
ARNI NGThere is a risk of an accident if the tyre pressure monitoring system is malfunctioning
The tyre pressure monitoring system cannot issue a warning if there is pressure loss in one or more of the tyres.
Ty res with insu1cient tyre pressure may impair the driving characteristics as well as steering and braking. #
Have the tyre pressure monitoring system checked at a quali/ed specialist workshop. 466
466
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