tow MERCEDES-BENZ A-CLASS HATCHBACK 2021 Workshop Manual

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
d
Malfunction *T
he drive system is malfunctioning. The output of your vehicle is restric ted. #
Consult a quali/ed specialist workshop.
d
Stop Switch engine off *T
he drive system is malfunctioning. #
Stop theve hicle immediately in accordance with the tra1c conditions and switch o. the drive system. Do not con-
tinue driving. #
Do not tow theve hicle, stop towing if necessar y. #
Consult a quali/ed specialist workshop.
d
Performance severely limi-
ted *T
he drive system is outside the normal operating temp erature range, e.g. due toextremely low or high outside temp er-
atures.
The output is se verely re stricted.
Once the operating temp erature of the drive system returns tonormal, the full output will be available again. The dis-
play message will disappear.
*I fth e drive system po wer output is still reduced, there is a fault in the drive system. #
Drive on carefull y. #
Consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
427 427

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
If yo u do not wantthe electric parking brake tobe applied, e.g. at an automatic car wash or when theve hicle is being
to we d, lea vetheve hicle switched on. This does not include having theve hicle towe d with there ar axle raised.
If th e electric parking brake is not applied automaticall y: #
Switch theve hicle o. and switch it back on #
Release and then apply the electric parking brake manually (/ page 217).
If it is still not possible toapply the electric parking brake: #
Consult a quali/ed specialist workshop. #
Where necessar y,also secure the par kedve hicle against rolling away.
T
T o r
o r elease:
elease: #
Ifth e conditions for automatic release are ful/lled and the electric parking brake is not released automaticall y,
re lease the electric parking brake manually (/ page 217).
If it is still not possible torelease the electric parking brake: #
Do not continue driving. Consult a quali/ed specialist workshop.
!
Release parking brake *T
hered! indicator lamp is 0ashing.
The electric parking brake is applied while you are driving:
R A condition for automatic release of the electric parking brake has not been ful/lled (/ page 217).
R You are per form ing emer gency braking using the electric parking brake (/ page 218). Display messages and
warning/indicator lamps
445
445

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra1c conditions and restart
th eve hicle.
Blind Spot Assist inopera-
tive *B
lind Spot Assist is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop.
Blind Spot Assist not availa-
ble when towing a trailer
See Owner's Manual *W
hen you establish the electrical connection tothe trailer, Blind Spot Assist will be una vailable. #
Press the leT-hand Touch Control and ackno wledge the display message.
Active Blind Spot Assist
currently unavailable See
Owner's Manual *A
ctive Blind Spot Assist is temp orarily una vailable.
The system limits ha vebeen reached (/ page 249).
Once the cause of the problem is no longer present, the system will be available again. #
Drive on
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra1c conditions and restart
th eve hicle.
Active Blind Spot Assist
inoperative *A
ctive Blind Spot Assist is malfunctioning. 454 454
Display messages and
warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop.
Active Blind Spot Assist
not available when towing
a trailer See Owner's Man-
ual *W
hen you establish the electrical connection tothe trailer, Active Blind Spot Assist will be una vailable. #
Press the leT-hand Touch Control and ackno wledge the display message.
Active Lane Keeping Assist
currently unavailable See
Owner's Manual *A
ctive Lane Keeping Assist is temp orarily una vailable.
The ambient conditions are outside the system limits (/ page 252).
As soon as the ambient conditions are within the system limits, the system will become available again. #
Drive on
Active Lane Keeping Assist
inoperative *A
ctive Lane Keeping Assist is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
455 455

W
W
ar
ar ning/indicat
ning/indicat or lampP
or lam pP ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
ï
Tr ailer tow hitch warning
lamp *T
hered trailer hitch warning lamp is lit.
The trailer hitch is not operational. &
W
WARNING
ARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the tra1c conditions. Do not continue driving. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedu reand do not re-couple the trailer until the display message disappears. #
Notethe messages on the instrument displa y.Engine
Engine
W
W
ar
ar ning/indicat
ning/indicat or lampP
or lam pP ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
ÿ
Coolant warning lamp (red) *T
he red coolant warning lamp is lit while the engine is running.
Po ssible causes:
R The temp erature sensor is malfunctioning
R The coolant le vel is too low
R The air supply tothera diator is obstructed
R The radiator fan is faulty Display message
s andwarning/indicator lamps
481
481

Overview.................................................
.53
PA SSENGER AIR BAG indicator la mps...... 57
Pr otection................................................ 54
Re duced pr otection.................................. 55
Side airbag.............................................. 53
Wi ndow airbag......................................... 53
Air0 ow
Air0ow
Setting................................................... 153
Alar Alar m syst m syst em
em
see ATA (anti-theT alarm system)
All-wheel dr
All-wheel dr ive
ive
see 4M ATIC
Ambient lighting
Ambient lighting Setting (MBUX multimedia system)........ .142
Andr
Andr oid A
oid A uto
uto
see Smartphone integ ration
Animals
Animals Pets in theve hicle.................................... 80
Anti-loc
Anti-loc k br
k braking syst
aking syst em
em
see ABS (Anti-lock Braking System)
Anti-skid c
Anti-skid c hains
hains
see Sn owchains Anti-t
Anti-theT
heTprot
pr otection
ection
Ad ditional door loc k................................. 86
Immobiliser.............................................. 99
Anti-t
Anti-theT heTprot
pr otection
ection
see ATA (anti-theT alarm system)
Anticipat
Anticipat or
ory occupant pr ot
y occupant pr otection
ection
see PRE-SAFE ®
(anticipatory occu-
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay
Apple CarPlay ®
®
see Smartphone integ ration
Assist Assist ance syst ance syst ems
ems
see Driving saf ety sy stem
ASS YS
ASS YST PL
T PL US
US
Battery disconnection period s................ 331
Displaying the service due dat e.............. 330
Fu nction/no tes...................................... 330
Re gular maintenance work..................... 330
Special service requ irements................. 330
AT
ATA A(anti-t
(anti-theT heTalar
alarm syst
m syst em)
em)
Deactivating the alarm........................... 100
Fu nction.................................................. 99
Interior pr otection function.....................1 01Priming/deactivating interior pr
otec-
tion........................................................ 101
Priming/deactivating tow- awa y pro-
te ction................................................... 101
To w- awa y protection function................. 100
A
A TTENTION ASSIST TTENTION ASSIST
Function................................................ 227
Setting.................................................. .229
System limitations.................................. 227
A A tt tt ention assist
ention assist ant
ant
see ATTENTION ASSIST
A
A ut
ut hor
hor ised w
ised w ork
orkshop
shop
see Quali/ed specialist workshop
A
A ut
ut omatic car w
omatic car w ash mode
ash mode
Ac tivating............................................... 339
A
A ut
ut omatic co-dr
omatic co-dr iv
iver airbag
er airbag shut
shuto.
o.
Fu nction of co-driver airbag shuto........... 56
A
A ut
ut omatic dist
omatic dist ance contr
ance control
ol
see Active Distance Assist DISTRONIC
A
A ut
ut omatic dr
omatic dr iving lights
iving lights ................................ 135
A
A ut
ut omatic engine st
omatic engine st art
art
see ECO start/stop function 494
494
Index

Cr
Cr
osswind Assist
osswind Assist
Fu nction/no tes...................................... 223
Cr
Cr uise contr
uise contr ol
ol
Ac tivating............................................... 230
Buttons.................................................. 230
Calling up a speed................................. 230
Deactivating........................................... 230
Fu nction................................................ 229
Maximum design speed.......................... 178
Re quirements:....................................... 230
Selecting............................................... 230
Setting a speed...................................... 230
St oring a speed...................................... 230
System limitations.................................. 229 D D
Dam
Dam ping adjus
ping adjus tment
tment.................................... 254
Dashboard
Dashboard see Cockpit
Dashcam
Dashcam Notes..................................................... 306
Selecting a USB device......................... .307
St arting/stopping a video recording...... .307 Dat
Dat a acq
a acq uisition
uisition
Ve hicle..................................................... 42
Dat
Dat a pr ot
a pr otection r
ection r ights
ights
Data storag e............................................ 45
Dat
Dat a st
a st or
orage
age
Data pr otection rights............................. .45
Electronic control units............................ 42
Online services....................................... .44
Ve hicle..................................................... 42
Deactiv Deactiv ating t
ating the alar
he alar m (AT
m (ATA)
A)........................ .100
Dealer
Dealer ship
ship
see Quali/ed specialist workshop
Declar
Declar ation of conf
ation of conf or
ormity
mity
Elect romagnetic compatibilit y.................. 29
Impor ter addresses.................................. 36
Jack.........................................................36
Speci/c absor ption rate........................... 29
TIREFIT kit................................................ 37
Wi reless vehicle component s................... 29
Decor
Decor ativ ative f
e f oil (cleaning ins
oil (cleaning instr tructions)
uctions)........... 341
DeN
DeNOx ag Ox ag ent
ent
see AdBlue ® Des
Destination entry
tination entry
Entering a POI or addres s....................... 302
Det
Det ecting inatt
ecting inatt entiv
entiveness
eness
see ATTENTION ASSIST
Diagnos
Diagnostics connection tics connection.................................. 39
Diesel
Diesel Low outside tempe ratures...................... 396
No tes..................................................... 396
Digit
Digit al Owner's Manual
al Owner's Manual.................................. 22
Dingh
Dingh yto
y to wing
wing
see Tow- bar system
Dipped beam
Dipped beam Changing bulbs..................................... .145
DIRECT SELECT lev
DIRECT SELECT lev er
er
Engageing reve rsege ar.......................... 184
Engaging drive position.......................... 185
Engaging neutral................................... .184
Engaging park position automaticall y...... 184
Fu nction................................................ 183
Selecting park position........................... 184
Displa
Displa y (car
y (care)
e)............................................... 343
Displa
Displa y (MBUX multimedia syst
y (MBUX multimedia syst em)
em)
Home sc reen.........................................2 86 Index
499
499

ç
suspended .................................... 449
: Switch o. lights............................ 418
: Switch on headlamps .................... 418
6 Tank is dep ressurised Ready for
re fuelling ............................................... 428
6 Tank ventilation Malfunction
Consult workshop ................................. .428
á temp orarily una vailable Camera
view restric ted....................................... 457
¸ temp orarily una vailable Sensors
dirty....................................................... 456
Ú Top up AdBlue Emer gency op. in
XXX miles See Owner's Manual.............. 471
+ Top up coolant See Owner ’s
Manual.................................................. 435
¥ Top up washer 0uid...................... .434
u Towing not permitted See Own-
er's Manual ............................................ 423
d Trans. oil overheated Drive on
with care................................................ 440 !
Turn on the ignition torelease
th e parking brake ................................... 446
Ú .................................................... 471
d Vehicle is operational Switch o.
ignition before exiting............................. 429
h Warning tyre defect....................... 468
h Wheel sensor(s) missing ................ 467
Ú XX,X l Top up AdBlue Swit chon
ignition, wait 60 sec. or eng. start not
poss...................................................... 472
"Electric" drive prog ram cur rently
una vailable............................................. 425
Ac tive Blind Spot Assist cur rently
una vailable See Owner's Manual ............ 454
Ac tive Blind Spot Assist inoperative........ 454
Ac tive Blind Spot Assist not available
when towing a trailer See Owner's
Manual.................................................. 455
Ac tive bonnet malfunction See Own-
er's Manual............................................ 432 Ac
tive Brake Assist Functions cur-
re ntly limi ted See Owner's Manual .........462
Ac tive Brake Assist Functions limited
See Owner's Manual.............................. 463
Ac tive Distance Assist available again ..... 451
Ac tive Distance Assist cur rently
una vailable See Owner's Manual ............ 450
Ac tive Distance Assist inoperative.......... 450
Ac tive Lane Keeping Assist cur rently
una vailable See Owner's Manual ............ 455
Ac tive Lane Keeping Assist inoperative... 455
Ac tive Steering Assist cur rently
una vailable due tomultiple emer-
ge ncy stops........................................... 452
Ac tive Steering Assist cur rently
una vailable See Owner's Manual ............ 452
Ac tive Steering Assist inoperative...........4 52
Ad aptive Highbeam Assist cur rently
una vailable See Owner's Manual ............ 418
Ad aptive Highbeam Assist inoperative ....4 19 502 502
Index

Door
Door
Additional door loc k................................. 86
Child saf ety lock (rear door )..................... 79
Locking/unlocking (emer gency key)........ .89
Opening (from inside).............................. .86
Unlo cking (from inside)............................ 86
Door contr
Door contr ol panel
ol panel......................................... 18
Dra
Dra wbar
wbar
see Tow- bar system
Dr
Dr iv
ive Awa
e Away Assi st
y Assi st........................................ .269
Dr
Dr iv
ive position
e position
Engaging................................................ 185
Dr
Dr iv
ive pr
e pr ogr
ogram display
am display .................................. 179
Dr
Dr iv
ive pr
e pr ogr
ograms
ams
see DYNAMIC SELECT
Dr
Dr iv
iver's seat
er's seat
see Seat
Dr
Dr iving abr
iving abr oad
oad
Light adjustment (l owbeam).................. 134
Dr
Dr iving safe
iving safe ty syst
ty system
em
ABS (Anti-lock Braking System)............. .221
Ac tive Brake Assist................................. 241
Ad aptive brake lights.............................. 226 BAS
(Brake Assist System).................... .222
Cameras................................................2 20
EBD (Electronic Brake forc e Distribu-
tion).......................................................2 24
ESP ®
Crosswind Assist.......................... 223
ESP ®
trailer stabilisation........................ 223
Overview................................................ 220
Ra dar and ultrasonic sensor s................. 220
Re sponsibility......................................... 219
ST EER CONTROL................................... 224
Dr Dr iving syst
iving syst em
em
Suspension with adaptive damping
adjustment............................................ 254
Dr
Dr iving syst
iving syst em
em
see 360° Camera
see Active Blind Spot Assist
see Active Distance Assist DISTRONIC
see Active Emer gency Stop Assist
see Active Lane Keeping Assist
see Active Parking Assist
see Active Speed Limit Assist
see Active Steering Assist
see ATTENTION ASSIST
see Blind Spot Assist
see Cruise cont rol see Driving saf
ety sy stem
see HOLD function
see Limi ter
see Parking Assist PARKTRONIC
see Reversing camera
see Speed Limit Assist
see Start-o. assist
see Tra1c Sign Assist
Dr
Dr iving tips iving tips
Driving abroad (low beam light adjust-
ment)..................................................... 134
Gene ral driving tips................................1 69
Ru nning-in no tes.................................... 168
Dr
Dr iving tips iving tips
see Recuperation
Dr ow
Dr ow siness det
siness det ection
ection
see ATTENTION ASSIST
Dynamic handling contr
Dynamic handling contr ol syst
ol system
em
see ESP ®
(Electronic Stability Prog ram)
D
D YN
YNAMIC SELECT AMIC SELECT
Ad aptive damping adjustmen t................254
Calling up the fuel consum ption indi-
cator...................................................... 181
Con/guring drive prog ram I................... .180 Index
505 505

Engine data
Engine data
Displaying............................................. .181
Engine electr
Engine electr onics
onics
No tes..................................................... 389
Engine number
Engine number............................................. 392
Engine oil
Engine oil
Additives................................................ 399
Capacity................................................ 400
Checking the oil le vel using the on-
board computer.....................................3 34
MB-F reigabe or MB-Appr oval................. .400
Quality................................................... 400
To pping up............................................ .334
ERA
ERA -GL -GLON
ONASS tASS t es
est modet mode
St arting/ending.................................... .323
Err
Err or message
or message
see Display message
ESC (Electr
ESC (Electr onicSt
onic Stability Contr
ability Contr ol)
ol)
see ESP ®
(Elect ronic Stability Prog ram)
ESP
ESP ®
®
Crosswind Assis t.................................... 223
Tr ailer stabilisatio n................................. 223 ESP
ESP
®
®
(Electr
(Electronic St
onic Stability Pr
ability Pr ogr
ogram)
am)
Ac tivating/deactivating.......................... 224
Fu nction/no tes...................................... 222
EU type approv
EU type appr oval number
al number ............................. 392
Ext
Ext er
erior lighting
ior lighting
Car e...................................................... 342
Ext
Ext er
erior lighting
ior lighting
see Lights F
F
F
F atigue det
atigue det ection
ection
see ATTENTION ASSIST
F
F ir
ir e e
e e xtinguisher
xtinguisher.......................................... 347
F
F irs
irst-aid kit t-aid kit (soT
(soTsided)
sided)................................. 347
Flat to
Flat towing
wing
see Tow- bar system
Flat tyre
Flat tyre MOExtended tyres................................. 348
No tes..................................................... 348
TIREFIT kit.............................................. 350
Wheel chang e........................................ 378
Floor mats
Floor mats................................................... 132 F F
oil cov
oil cov er
ering
ing
Ra dar and ultrasonic sensor s................. 220
Fr
Fr ee
ee soTw
soTw are
are................................................. 45
Fr
Fr eq
eq uencies
uencies
Mobile phone......................................... 390
Tw o-w ayradio........................................ 390
Fr
Fr ont airbag (dr
ont airbag (dr iv
iver
er , fr
, fr ont passeng
ont passeng er)
er).............. 53
Fr
Fr ont passeng
ont passeng er seat
er seat
see Load compartment
see Seat
Fr Fr ont wheel ar ch
ont wheel ar ch
Fi tting/removing the co ver..................... 144
Fr
Fr ont wheel arc
ont wheel arc h cov
h cover
er
Fi tting/removing.................................... 144
F
F uel
uel
Additives................................................ 396
Diesel.................................................... 396
E10........................................................ 395
Fu elreser ve........................................... 397
Low outside temp eratures...................... 396
Pe trol..................................................... 395
Quality (diesel )....................................... 396
Quality (petrol)....................................... 395
Re fuellin g.............................................. .188 Index
507 507