phone MERCEDES-BENZ B-CLASS 2012 User Guide
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Left control panel
=
; R
Calls up the
menu and menu bar9
:
Press briefly:
R
Scrolls in lists
R Selects a submenu or function
R In the Audio menu: selects a
stored station, an audio track or
a video scene
R In the Tel(telephone) menu:
switches to the phone book and
selects a name or telephone
number 9
:
Press and hold:
R
In the Audio menu: selects the
previous/next station or selects
an audio track or a video scene
using rapid scrolling
R In the Tel (Telephone) menu,
starts rapid
scrolling
through the
phone book a R
Confirms a selection/display
message
R In the Tel (telephone) menu:
switches to the telephone book
and starts dialing the selected
number
R In the Audio menu: stops the
station search function at the
desired station Right control panel
~ R
Rejects or ends a call
R Exits phone book/redial
memory 6 R
Makes or accepts a call
R Switches to the redial memory W
X R
Adjusts the volume 8 R
Mute Back button
%
Press briefly:
R
Back
R Switches off the Voice Control
System; see the separate
operating instructions
R Hides display messages/calls
up the last Trip menu function
used
R Exits the telephone book/redial
memory %
Press and hold:
R
Calls up the standard display in
the Trip menu Multifunction display
:
Time
; Permanent display: outside temperature
or speed ( Y page 197)
= Text field
? Menu bar188
Displays and operationOn-board computer and displays
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A
Drive program (Y page 141)
B Transmission position ( Y page 141)
X To show menu bar ?: press the =
or ; button on the steering wheel.
Menu bar ? disappears after a few seconds.
Text field = shows the selected menu or
submenu as well as display messages.
i You can set the time using the audio
system or COMAND; see the separate
operating instructions.
The following messages may appear in the
multifunction display:
XjY Active Parking Assist (Y page 172)
CRUISE Cruise Control (Y page 157)
è Rear window wiper ( Y page 112)
_ Adaptive Highbeam Assist
(Y page 102)
À ATTENTION ASSIST (Y page 180)
à Lane Keeping Assist (Y page 183)
ë HOLD function ( Y page 167)
Ä Distance warning function
(Y page 233) Menus and submenus
Menu overview
Operating the on-board computer
(Y page 187).
Depending on the equipment installed in the
vehicle, you can call up the following menus:
R Trip menu (Y page 189)
R Navi menu (navigation instructions)
(Y page 191)
R Audio menu (Y page 192)
R Tel (telephone) menu ( Y page 193)
R DriveAssist (Assistance) menu
(Y page 194)
R Serv menu (Y page 196)
R Sett menu (Y page 196) The
Audio, Navi and
Tel
menus differ slightly
in vehicles with Audio 20 and in vehicles with
COMAND. The examples given in this
Operator's Manual apply to vehicles
equipped with COMAND. Trip menu
Standard display X
Press and hold the % button on the
steering wheel until the Trip menu with
trip odometer : and odometer ; is
shown.
Trip computer "From Start" or "From
Reset" Example: trip computer "From Start"
:
Distance
; Time
= Average speed
? Average fuel consumption
X Press the = or ; button on the
steering wheel to select the Trip menu.
X Press the 9 or : button to select
From Start or From Reset.
The values in the From Start submenu are
calculated from the start of a journey, while
the values in the From Reset submenu are
calculated from the last time the submenu
was reset ( Y page 190). Menus and submenus
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If you press and hold
9 or :, the
rapid scrolling speed is increased. Not all
audio drives or data carriers support this
function.
If track information is stored on the audio
device or medium, the multifunction display
will show the number and title of the track.
The current track does not appear in audio
AUX mode (Auxiliary audio mode: external
audio source connected).
Video DVD operation DVD changer display (example)
:
Current DVD in the DVD changer
; Current scene
X Switch on COMAND and select video DVD;
see the separate operating instructions.
X Press the = or ; button on the
steering wheel to select the Audio menu.
X To select the next/previous scene:
briefly press the 9 or : button.
X To select a scene from the scene list
(rapid scrolling): press and hold the
9 or : button until desired
scene ; has been reached. Telephone menu
Introduction G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident. Only operate the equipment when the traffic
situation permits.
If
you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary.
When telephoning, you must observe the
legal requirements for the country in which
you are currently driving.
X Switch on your mobile phone and audio
system or COMAND, see the separate
operating instructions.
X Establish a Bluetooth ®
connection to the
audio system or COMAND; see the
separate operating instructions.
X Press the = or ; button on the
steering wheel to select the Tel menu.
You will see one of the following display
messages in the multifunction display:
R Phone READY or the name of the network
provider: the mobile phone has found a
network and is ready to receive.
R Phone No Service: there is no network
available or the mobile phone is searching
for a network.
Accepting a call Example: incoming call
X
Press the 6 button on the steering
wheel to accept an incoming call.
If someone calls you when you are in the
Tel menu, a display message appears in the
multifunction display.
If you are not in the Tel menu, you can still
accept a call. Menus and submenus
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Rejecting or ending a call
X
Press the ~ button on the steering
wheel.
If you are not in the Tel menu, you can still
reject or end a call.
Dialing a number from the phone book X
Press the = or ; button on the
steering wheel to select the Tel menu.
X Press the 9, : or a button to
switch to the phone book.
X Press the 9
or : button to select the
desired name.
To start scrolling rapidly, press and hold the
9 or : button for longer than one
second.
Rapid scrolling stops when you release the
button or reach the end of the list.
X If only one telephone number is stored
for a name:
press the 6 or a button
to start dialing.
or
X If there is more than one number for a
particular name: press the 6 or a
button to display the numbers.
X Press the 9
or :
button to select the
number you want to dial.
X Press the 6 or a button to start
dialing.
or
X If you do not want to make a call: press
the ~ or % button.
Redialing The on-board computer saves the last names
or numbers dialed in the redial memory.
X
Press the = or ; button on the
steering wheel to select the Tel menu.
X Press the 6 button to switch to the
redial memory.
X Press the 9 or :
button to select the
desired name or number. X
Press the 6 or a button to start
dialing.
or
X If you do not want to make a call: press
the ~ or % button. Assistance menu
Introduction In the
DriveAssist menu, you have the
following options:
R showing the distance display
R activating/deactivating ESP ®
R activating/deactivating the distance
warning function
R activating/deactivating ATTENTION
ASSIST
R activating/deactivating Blind Spot Assist
R activating/deactivating Lane Keeping
Assist
Showing the distance display X
Press the = or ; button on the
steering wheel to select the DriveAssist
menu.
X Press the 9 or : button to select
Distance Display.
X Press the a button.
The DISTRONIC PLUS distance display
appears in the multifunction display
(Y page 163).
Deactivating/activating ESP ® Further information about ESP
®
(Y page 62). 194
Menus and submenus
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Display messages Possible causes/consequences and
M SolutionsA The tailgate is open.
G WARNING
When the engine is running, exhaust gases can enter the vehicle
interior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. ? The hood is open.
G WARNING
The open hood may block your view when the vehicle is in motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the electric parking brake.
X Close the hood. C At least one door is open. A warning tone also sounds.
X
Close all the doors. Ð
Power Steering
Malfunction See
Operator's Manual The power steering is malfunctioning.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
X If you are able to steer safely:
carefully drive
on to a qualified
specialist workshop.
X If you are unable to steer safely: do not
drive on. Contact the
nearest qualified specialist workshop. Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display.222
Display messages
On-board computer and displays
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i
If you remove the ashtray insert, you can
use the resulting compartment for
stowage.
Rear-compartment ashtray X
To open: pull cover = out by its top edge.
X To remove: pull insert ; by recess : in
the direction of arrow ? until it audibly
releases.
X Lift insert ; up and out.
X To install the insert: place
insert ;
from
above into the holder and press down until
it engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or
the socket of the cigarette
lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter when road and traffic conditions
permit.
Example: vehicles with a cover over the stowage
compartment
X
Turn the SmartKey to position 2 in the
ignition lock (Y page 135).
X To open: push the lower section of
cover :.
The stowage compartment opens.
X Press in cigarette lighter ;.
Cigarette lighter ; will pop out
automatically when the heating element is
red-hot. 12 V sockets
Points to observe before use X
Turn the SmartKey to position 1 in the
ignition lock (Y page 135).
The sockets can be used for accessories with
a maximum draw of 180 W (15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
i An emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine. 250
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If you have questions about the activation,
contact one of the following telephone
hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after
successfully registering with the
mbrace service (Canada: TELEAID), a user ID
and password will be sent to you by post. USA
only: you can use this password to log onto
the mbrace area under "Owners Online" at
http://www.mbusa.com .
The mbrace system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center.
The mbrace system To adjust the volume during an mbrace call,
proceed as follows:
X
Press the W or X button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The mbrace system provides various
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call USA only: you can find information and a
description of all available features under
"Owners
Online" at
http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been
detected if one of the following occurs:
R
The indicator lamp
in the SOS button does
not come on during the system self-test.
R The indicator lamp in the F Roadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the ï MB Info call
button does not light up during self-
diagnosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
- the F Roadside Assistance call
button
- the ï MB Info call button
R The mbrace Inoperative or mbrace
Service Not Activated message
appears in the multifunction display after
the system self-diagnosis.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 252
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Emergency call
Important safety notes
!
You must have a license agreement to
activate the mbrace service. Make sure
that your system
is activated and ready for
use. To register, press the ï MB Info call
button. If any of the steps mentioned are
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R Current location of the vehicle (as
determined by the GPS system)
R Vehicle identification number
R Information on the severity of the accident
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz Customer Assistance Center and the vehicle
occupants.
R
If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance
Center attempts to get more information
on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
The mbrace system has not been able to
initiate an emergency call if no voice
connection to the
Response Center has been
established. This can occur, for example, if
the relevant mobile phone network is not
available. The indicator lamp in the SOS
button flashes continuously.
The Call Failed message appears in the
multifunction display and must be confirmed.
In this case, seek assistance by other means.
Making an emergency call G
WARNING
It can be dangerous to remain in the vehicle,
even if you
have pressed the SOS button in an
emergency if:
R you see smoke inside or outside of the
vehicle, e.g. if there is a fire after an
accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or
similar situations as soon as it is safe to do
so. Move to a safe location along with other
vehicle occupants. In such situations, secure
the vehicle in accordance with national
regulations, e. g. with a warning triangle. Features
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X
To initiate an emergency call
manually: press cover : briefly to open.
X Press SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover :.
i If the mobile phone network is not
available, mbrace is not able to make an
emergency call. If you leave the vehicle
immediately after
pressing
the SOS button,
you do not know if mbrace has successfully
made the emergency call. In this situation,
seek additional assistance by other means.
Roadside Assistance button X
Press Roadside Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator
lamp in Roadside Assistance button :flashes while the call is active. The
Connecting Call message appears on
the multifunction
display.
The audio output
is muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is
sufficient
GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance center can ascertain the nature of
the problem ( Y page 258).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or arranges for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp for Roadside
Assistance call button : is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available. 254
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The
Call Failed message appears in the
multifunction display.
X To end a call: press the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button X
Press MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator
lamp in MB Info call button : flashes while
the connection is being made. The
Connecting Call message appears on
the multifunction display. The audio system
is muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is
sufficient
GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available. A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and
on
further
products and services offered
by Mercedes-Benz USA.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button : is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end a call: press
the ~
button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call
will
take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. Features
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