maintenance MERCEDES-BENZ B-CLASS 2012 Owners Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2012, Model line: B-CLASS, Model: MERCEDES-BENZ B-CLASS 2012Pages: 340, PDF Size: 3.09 MB
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Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For your own safety
and a longer vehicle life, follow the
instructions and warning notices in this
manual. Ignoring
them
could result in damage
to the vehicle or personal injury to you or
others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
R Operator's Manual
R Maintenance Booklet
R Equipment-dependent supplements
Keep printed copies of the documents in the
vehicle at all times. If you sell the vehicle,
always pass the documents on to the new
owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2465840000 É2465840000bËÍ
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Index
....................................................... 4Introduction .........................................
20 At a glance
........................................... 27 Safety ...................................................
37 Opening and closing
...........................67 Seats, steering wheel and mirrors ....
85 Lights and windshield wipers
............97 Climate control
................................. 117 Driving and parking ..........................
133 On-board computer and displays
....185 Stowage and features ......................
235 Maintenance and care
......................265 Breakdown assistance
.....................279 Wheels and tires ...............................
297 Technical data ...................................
327 Contents
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Automatic transmission
Automatic drive program ............... 144
Changing gear ............................... 143
DIRECT SELECT lever .....................140
Display message
............................ 220
Drive program display ....................141
Driving tips .................................... 143
Emergency running mode ..............147
Engaging drive position .................. 142
Engaging neutral ............................ 141
Engaging reverse gear ................... 141
Engaging the park position ............ 141
Holding the vehicle stationary on
uphill gradients .............................. 143
Kickdown ....................................... 143
Manual drive program ....................144
Overview ........................................ 140
Problem (malfunction) ...................147
Program selector button ................143
Pulling away ................................... 136
Starting the engine ........................ 135
Steering wheel paddle shifters ...... 144
Transmission position display ........ 141
Transmission positions .................. 142
Automatic transmission
emergency mode ............................... 147B
Backup lamp Changing bulbs .............................. 109
Display message ............................ 211
Bag hook
............................................ 243
BAS (Brake Assist System) ................. 59
Battery (SmartKey) Checking .......................................... 70
Important safety notes .................... 70
Replacing ......................................... 70
Battery (vehicle)
Charging ........................................ 288
Display message ............................ 213
Important safety notes .................. 285
Jump starting ................................. 289
Belt force limiter
Activation ......................................... 49
Function ........................................... 49
Blinds
see Roller sunblind Blind Spot Assist
Activating/deactivating .................195
Display message
............................ 216
Notes/function .............................. 181
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 207
Notes ............................................. 332
Brake lamps
Adaptive ........................................... 62
Changing bulbs .............................. 109
Display message ............................ 209
Brakes
ABS .................................................. 59
Adaptive Brake Assist ......................61
BAS .................................................. 59
Brake fluid (notes) .........................332
Display message ............................ 201
Driving tips .................................... 154
Important safety notes .................. 154
Maintenance .................................. 155
Parking brake ................................ 150
Warning lamp ................................. 225
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Changing bulbs C
Calling up a malfunction see Display messages
Car
see Vehicle
Care
Carpets .......................................... 277
Car wash ........................................ 271
Display ........................................... 275
Exhaust pipe .................................. 275
Exterior lights ................................ 274
Gear or selector lever ....................276
Interior ........................................... 275
Matte finish ................................... 273
Notes ............................................. 271
Paint .............................................. 273
Plastic trim .................................... 276 Index
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Switching the surround lighting
on/off (on-board computer)
..........198
Turn signals ................................... 100
see Changing bulbs
see Interior lighting
Light sensor (display message) .......211
Loading guidelines ............................236
Locking see Central locking
Locking (doors)
Automatic ........................................ 74
Emergency locking ........................... 75
From inside (central locking
button) ............................................. 74
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 199
Low-beam headlamps Changing bulbs .............................. 107
Display message ............................ 209
Setting for driving abroad
(symmetrical) ................................... 98
Switching on/off .............................. 99
Lumbar support
Adjusting the 4-way lumbar
support ............................................ 90M
M+S tires ............................................ 300
Maintenance see ASSYST PLUS
Malfunction message
see Display messages
Matte finish (cleaning instructions) 273
mbrace Call priority .................................... 255
Display message ............................ 207
Downloading destinations
(COMAND) ..................................... 256
Downloading routes .......................259
Emergency call .............................. 253
Geo fencing ................................... 259
Important safety notes .................. 251
Locating a stolen vehicle ............... 258
MB info call button ........................ 255
Remote vehicle locking .................. 257Roadside Assistance button ..........
254
Search & Send ............................... 256
Self-test ......................................... 252
Speed alert .................................... 259
System
.......................................... 252
Triggering the vehicle alarm ........... 260
Vehicle remote malfunction
diagnosis ....................................... 258
Vehicle remote unlocking .............. 257
Mechanical key
Function/notes ................................ 69
Locking vehicle ................................ 75
Unlocking the driver's door ..............75
Memory card (audio) ......................... 192
Memory function ................................. 95
Message memory (on-board
computer) .......................................... 200
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 193
Modifying the programming
(SmartKey) ........................................... 69
MOExtended tires .............................. 281
Mounting wheels Lowering the vehicle ......................322
Mounting a new wheel ................... 322
Preparing the vehicle .....................319
Raising the vehicle ......................... 320
Removing a wheel ..........................322
Securing the vehicle against
rolling away ................................... 320
MP3
Operation ....................................... 192
see separate operating instructions
Multifunction display
Function/notes ............................. 188
Permanent display ......................... 197
Multifunction steering wheel
Operating the on-board computer . 187
Overview .......................................... 3112
Index
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Wear indicator (definition)
.............318
Wheel rim (definition) ....................316
see Flat tire
Top Tether ............................................ 55
Towing Important safety guidelines ...........291
Installing the towing eye ................ 292
Removing the towing eye ...............292
Towing away
With both axles on the ground ....... 293
With front axle raised ..................... 293
Tow-starting
Emergency engine starting ............ 294
Important safety notes .................. 291
Installing the towing eye ................ 292
Removing the towing eye ...............292
Traction control ................................... 62
Transmission see Automatic transmission
Transmission position display .........141
Transporting the vehicle .................. 293
Trim pieces (cleaning instructions) . 276
Trip computer (on-board computer) 189
Trip odometer Calling up ....................................... 189
Resetting (on-board computer) ...... 190
Trunk
see Tailgate
Turn signals
Changing bulbs (front) ................... 108
Changing bulbs (rear) .................... 109
Display message ............................ 209
Switching on/off ........................... 100
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................75
From inside the vehicle (central
unlocking button) ............................. 74 V
Vanity mirror (in the sun visor) ........ 249
Vehicle Correct use ...................................... 24
Data acquisition ............................... 25
Equipment
....................................... 21
Individual settings ..........................196
Limited Warranty ............................. 25
Loading .......................................... 306
Locking (in an emergency) ............... 75
Locking (SmartKey) .......................... 68
Lowering ........................................ 322
Maintenance .................................... 22
Parking for a long period ................ 152
Pulling away ................................... 136
Raising ........................................... 320
Reporting problems .........................24
Securing from rolling away ............320
Towing away .................................. 291
Tow-starting ................................... 291
Transporting .................................. 293
Unlocking (in an emergency) ........... 75
Unlocking (SmartKey) ......................68
Vehicle data ................................... 335
Vehicle data ....................................... 335
Vehicle dimensions ...........................335
Vehicle emergency locking ................75
Vehicle identification number see VIN
Vehicle identification plate ..............328
Vehicle tool kit .................................. 280
Video (DVD) ........................................ 193
VIN ...................................................... 328 W
Warning and indicator lamps ABS ................................................ 225
Brakes
........................................... 225
Check Engine ................................. 231
Coolant .......................................... 231
Distance warning ........................... 233
DISTRONIC PLUS ........................... 233
ESP ®
.............................................. 227
ESP ®
OFF ....................................... 228
Fuel tank ........................................ 231
Overview .......................................... 3018
Index
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Have aftermarket accessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if
you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) ( Y page 328) and the engine
number (Y page 329) when ordering genuine
Mercedes-Benz parts. Operator's Manual
General notes
Before you first
drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding them may lead to
damage to the vehicle or personal injury.
Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-Benz Limited Warranty. Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features described.
This also applies to safety-related systems
and functions. The
equipment in your vehicle
may therefore differ from some of the
descriptions or illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Contact an authorized Mercedes-Benz Center
if you have any questions about equipment or
operation.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Service and literature
Your vehicle is
covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State warranty enforcement laws (lemon
laws) Introduction
21 Z
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Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100
(Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the
"Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner. If you have purchased a used car, please send
us the
"Notification
of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or
replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 22
Introduction
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Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this
can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or
not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or
their software. You
should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop.
There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R a heavy object strikes the undercarriage or
parts of the chassis. In situations like this, the body, the
undercarriage, chassis parts, wheels or tires
could be
damaged
without the damage being
visible. Components damaged in this way can
unexpectedly fail or, in the case of an
accident, no longer withstand the strain they
are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves, grass
or twigs can gather between the underbody
and the underbody paneling. If these
materials come in contact with hot parts of
the exhaust system for an extended period,
they can catch fire.
Have the vehicle checked and repaired
immediately at a qualified specialist
workshop. If on continuing your journey you
notice that driving safety is impaired, pull over
and stop the vehicle immediately, paying
attention to road and traffic conditions. In
such cases, visit a qualified specialist
workshop. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada:
"The wireless
devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, Introduction
23 Z
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Page 26 of 340
including interference that may cause
undesired operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection
of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the
vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for
the pedals. Do not use
loose floormats.
! If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have
the
following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Correct use
If you remove any warning stickers, you or
others could fail
to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when
driving your vehicle:
R the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should
experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada 24
Introduction
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Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note
that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 24).Overview of climate control systems
Important safety notes
Observe the settings recommended on the
following pages. The windows could
otherwise fog up.
To prevent the windows from fogging up:
R switch off climate control only briefly
R switch on air-recirculation mode only
briefly
R switch on the cooling with air
dehumidification function
R switch on the defrost windshield function
briefly, if required
The automatic climate control regulates the
temperature and the humidity of the vehicle
interior and filters out undesirable
substances from the air.
Automatic climate control/dual-zone
automatic climate control is only operational
when the engine is running. Optimum
operation is only achieved with the side
windows and panorama
roof with power tilt/
sliding panel closed.
The residual heat function can only be
activated or deactivated with the ignition
switched off (Y page 129).
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the
convenience opening feature ( Y page 78).This will speed up the cooling process and
the desired vehicle interior temperature
will be reached more quickly.
i The integrated filter can filter out most
particles of dust,
and completely filters out
pollen. A clogged filter reduces the amount
of air supplied to the vehicle interior. For
this reason, you should always observe the
interval for replacing the filter, which is
specified in the Maintenance Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Maintenance
Booklet.
i It is possible that the dehumidification
function of the climate control system may
be activated automatically an hour after the
SmartKey has been removed. The vehicle
is then ventilated for 30 minutes. 118
Overview of climate control systems
Climate control
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