charging MERCEDES-BENZ B-Class 2017 W246 Owner's Guide

Problem
Possible causes/consequences and
0050
0050Solutions The charging cable con-
nector cannot be
removed from the vehi-
cle socket. The snap fastener on the charging cable connector is locked.
X Press and hold the button on the charging cable connector. The
snap fastener on the vehicle socket is unlocked.
X Remove the charging cable connector from the vehicle socket. The snap fastener on the charging cable connector is blocked.
X Press and hold the button on the charging cable connector.
X Try to remove the blockage. Online access to the vehicle
General notes G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose control of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the country in which you are currently driving whenoperating integrated information systems and
communications equipment.
Only use information systems and communica-
tions devices if this is permitted while driving
and if the traffic situation permits. You may oth-
erwise be distracted from the traffic conditions,
cause an accident and injure yourself and oth-
ers.
From the "My Mercedes Electric - Vehicle Home-
page", you can call up remote query and remote
configuration functions for your vehicle. This is
possible from an Internet-enabled computer, as well as many modern smartphones.
You can access the "Vehicle Homepage" via
your web browser.
Please call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) to
obtain the relevant Internet address. In order to use the "Vehicle Homepage", you
must agree to the applicable terms of use.
The contractual periods of mbrace apply to the
"Vehicle Homepage". To use the "Vehicle Home-
page", you require an activated mbrace access
and a separate activation or registration for the "Vehicle Homepage".
Further information about the supported end
devices, available languages and contractual
periods is available at an authorized Mercedes-
Benz Center.
In order to call up the "Vehicle Homepage", the
vehicle must be connected to the Internet.
This is possible via the radio module
(Y page 128).
Notes on data protection Bear in mind that the "Vehicle Homepage" offers
access to your data. Therefore, look after the
vehicle verification code (VVC) and your user
details carefully.
The vehicle verification code (VVC) is required
when you register for the first time on the "Vehi- cle Homepage". Using this code, the vehicle andthe user access are linked to each other on the
"Vehicle Homepage", enabling the intended
usage. You can obtain further information from
an authorized Mercedes-Benz Center.
Prevent unauthorized persons from access- ing this data.
Every person who has access to the informationstated can use the functions on the "Vehicle
Homepage".
R If you sell your vehicle, you are obliged to
delete the vehicle from your personal area on
the "Vehicle Homepage". Additionally, you High-voltage battery
127Driving and parking Z

must destroy documents containing the vehi-
cle verification code (VVC).
R If you have bought a used vehicle, it is possi-
ble that the previous owner still has access to
the "Vehicle Homepage". If in doubt, have a
new vehicle verification code (VVC) issued by
the Mercedes-Benz Center after purchase.
With the code you can set up access to your
vehicle, as described in the section "Setting
up a personal area" on the Vehicle Home-
page". There, you may also deactivate the
existing access of the previous owner.
Calling up functions in the "My
Mercedes Electric - Vehicle Homepage" The "My Mercedes Electric - Vehicle Homepage"
allows you access to information about your
vehicle and its functions using remote query and
remote configuration. For example, climate con- trol can be activated using remote configuration
which means that it need not be set in the vehi- cle. Power for the climate control is primarily
supplied via the charging cable connected to the mains supply. In most cases, this does not
reduce the range. If climate control is activated,the condition of charge and thus the range may
be reduced. The "Vehicle Homepage" provides
you with information all about how to use your
vehicle.
If the vehicle is entered in your personal area of
the "Vehicle Homepage", you can also access
the following functions:
R request the current condition of charge of the
high-voltage battery
R program the departure time (Y page 163)
R order and activate the "Pre-entry climate con-
trol at departure time" function
If the vehicle is charging, the predicted charging
time and the predicted range will also be shown.
This data is estimated and may be influenced by
the following factors:
R outside temperature
R switched on consumers, e.g. climate control
and seat heating
R personal driving style
R road and traffic conditions
R route characteristics
Therefore, allow for a sufficient reserve. i
Information on additional functions and
operating instructions can be found on the
"Vehicle Homepage".
Connecting the vehicle to the Internet Via a radio module
This function is not available in all countries and requires an activated mbrace access.
You can use the "Vehicle Homepage" if the vehi-
cle has a connection to the Internet via a mobile phone. The radio module uses a mobile phone
connection and transmits the necessary data by
radio. The vehicle automatically recognizes
whether a connection to the Internet via the
radio module is possible or not. No presets are
necessary.
To enable the transfer of data via the mobile
communications module, you do not need a SIM
card.
i Restrictions in reception are possible if the
vehicle is in an underground car park, for
example. Restrictions may also occur in areas with poor mobile network coverage. Parking
Important safety notes
G
WARNING
If you release the parking brake on uphill or
downhill gradients, the vehicle can begin to
move when in park position P. There is a risk
of an accident.
To avoid hazardous situations:
R prevent the parked vehicle from rolling on
uphill or downhill gradients by always
applying the parking brake.
R do not park the vehicle on uphill or downhill
gradients if the parking brake is malfunc-
tioning. 128
ParkingDriving and parking

Releasing automatically
Your vehicle's electric parking brake is auto-
matically released if all of the following condi-
tions are met:
R the vehicle has been started.
R the transmission is in position Dor R.
R the seat belt has been fastened.
R you depress the accelerator pedal.
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission position
P or you have previously driven faster than
2 mph (3 km/h).
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise the parking
brake will be released and the vehicle will start
to move.
Emergency braking The vehicle can also be braked during an emer-
gency by using the electric parking brake.
X While driving, push handle 0043of the electric
parking brake (Y page 130).
The vehicle is braked as long as you keep
handle 0043of the electric parking brake
pressed. The longer the electric parking brake
handle 0043is depressed, the greater the brak-
ing force.
During braking: R a warning tone sounds
R the Release parking brake
Release parking brake message
appears
R the red 0049(USA only) or 0024(Canada
only) indicator lamp in the instrument cluster
flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is applied. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging. If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use.
X Visit a qualified specialist workshop and seek
advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose controlof the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicleis stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro- hibit the driver from using a mobile phone while
driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m)per sec-
ond. Driving tips
131Driving and parking Z

X
Start the drive system (Y page 111).
E-CELL display 0043shows the available power
of the drive system.
Under normal operating conditions, E-CELL dis-
play 0043is in the maximum range.
The power output available may deviate from
the maximum range in the event of:
R very high or low outside temperatures
R very high performance requirements for a lon-
ger period of time
R very low condition of charge of the high-volt-
age battery
R a malfunction in the drive system
The reduced power output can be improved by
charging the high-voltage battery (Y page 117).Power display
Power display
0043contains two areas:
R Area above 0
Here, the current amount of power that the
drive system is feeding to the wheels is dis-
played.
R Area below 0
Here, the vehicle's recuperative power in
overrun mode is displayed. If the needle for the power display is in the
OFF
position, the vehicle is not ready to drive
because:
R the drive system has not yet started
R the charging cable is still connected to the
vehicle socket
R there is insufficient power available from the
high-voltage battery
R the vehicle's high-voltage electrical system is
malfunctioning
When the drive system is started, the needle in
the power display moves to position 0. The dis-
play Ready Ready appears in the lower multifunction
display. The vehicle is ready to drive.
The boost area for maximum acceleration can
be reached using kickdown (Y page 114).
The braking performance of the electric motor
using recuperative braking is, in some operating
modes, either reduced or not effective:
R when the condition of charge of the high-volt-
age battery increases
R if the high-voltage battery is not yet at a nor-
mal operating temperature
R when driving close to the maximum speed
R when the vehicle is almost stationary
R in transmission position N
R during and after ESP stability control
If necessary, counteract the reduced regenera-
tive braking effect by applying the brake your-
self. Condition of charge display
Condition of charge display
0043shows the con-
dition of charge of the high-voltage battery.
The charge value is shown as a percentage in the
Energy Flow Energy Flow menu in the instrument cluster
(Y page 157). Displays and operation
153On-board computer and displays Z

i
The
Energy Flow
Energy Flow menu can also be dis-
played in the COMAND/Audio display.
The condition of charge of the high-voltage bat- tery has dropped into the reserve range if the
drive system is running and:
R the Drive Battery Reserve Level
Drive Battery Reserve Level mes-
sage appears in the display
R the indicator lamp in the instrument cluster
lights up
Charge the high-voltage battery from a condi-
tion of charge of less than 20% at:
R an electrical outlet
R a charging station
The braking performance of the electric motor
using recuperative braking is, in some operating
modes, either reduced or not effective:
R when the condition of charge of the high-volt-
age battery increases
R if the high-voltage battery is not yet at a nor-
mal operating temperature
R when the vehicle is almost stationary
R in transmission position N
R during and after ESP stability control
If you do not make an additional effort to apply
the brake yourself, the braking effect may not be
sufficient. If necessary, counteract the reduced regenerative braking effect by applying the
brake yourself. Operating the on-board computer
Overview 0043
Multifunction display
0044 Vehicles with Audio 20: switches on voice-
operated control for navigation (see manu-
facturer's operating instructions)
Vehicles with COMAND: switches on the
Voice Control System (see the separate
operating instructions)
0087 Right control panel
0085 Left control panel
0083 Back button
X To activate the on-board computer: turn
the SmartKey to position 1in the ignition lock.
You can control the multifunction display and
the settings in the on-board computer using the buttons on the multifunction steering wheel. 154
Displays and operationOn-board computer and displays

Energy flow
Energy flow display
The energy flow display can be shown in the
multifunction display and in the COMAND/
Audio display.
X Press the 0059or0065 button on the steering
wheel to select the Trip
Trip menu.
X Confirm by pressing 0076on the steering
wheel.
X Use 0064 or0063 to select Energy Flow
Energy Flow.
The active components are highlighted in the
energy flow display.
The energy flow is indicated by arrows. The
arrows have a different color depending on the
operating state:
R Green: energy recuperation
R White: normal energy consumption
R Red: increased energy consumption
Drive system switched on when the vehi-
cle is stationary or in overrun mode The drive system is switched on while the vehi-
cle is stationary. Alternatively, the drive system is switched on while the vehicle is in transmis-
sion position D+
or N.
The arrows indicating energy flow are not
shown.
Drive system switched off and high-volt-
age battery being charged The drive system is switched off. The charging
cable is connected and the high-voltage battery
is being charged. The arrows for the energy flow are shown in
green.
Normal driving The drive system powers the vehicle.
The arrows for the energy flow are shown in
white.
Boost driving mode If high power is required, the boost mode takes
effect.
The arrows for the energy flow are shown in red.
Energy recuperation mode The kinetic energy of the vehicle is converted
into electrical energy. The Recuperative Brake
System is active. The high-voltage battery is
being charged.
The arrows for the energy flow are shown in
green. Menus and submenus
157On-board computer and displays Z

Activating/deactivating ATTENTION
ASSIST X
Press the 0059or0065 button on the steering
wheel to select the DriveAssist
DriveAssist menu.
X Press the 0063or0064 button to select
Attention Assist
Attention Assist .
X Press 0076to confirm.
The current selection appears.
X Press 0076to confirm.
X Press the 0064or0063 button to set Off
Off ,
Standard
Standard orSensitive
Sensitive .
X Press the 0076button to save the setting.
When ATTENTION ASSIST is deactivated, the
00D7 symbol appears in the multifunction dis-
play in the assistance graphics display.
For further information about ATTENTION
ASSIST, see (Y page 148).
Activating/deactivating Blind Spot
Assist X
Press the 0059or0065 button on the steering
wheel to select the DriveAssist DriveAssistmenu.
X Press the 0063or0064 button to select
Blind Spot Assist
Blind Spot Assist .
X Press 0076to confirm.
The current selection appears.
X To activate/deactivate: press the0076but-
ton again.
For further information about Blind Spot Assist, see (Y page 150). Service menu
Depending on the equipment installed in the
vehicle, you have the following options in the
Serv. Serv. menu:
R Calling up display messages in message
memory (Y page 167)
R Checking the tire pressure electronically
(Y page 263)
R Calling up the service due date
(Y page 233) Settings menu
Introduction Depending on the equipment installed in the
vehicle, you have the following options in the
Sett. Sett.
menu:
R Changing the E-CELL settings
R Changing the instrument cluster settings
R Changing the light settings
R Changing the vehicle settings
R Restoring the factory settings
E ‑CELL menu Departure time
In the E-CELL
E-CELL menu you can choose to cool
down or heat the vehicle interior for a prede-
fined departure time.
If you have engaged Pand the charging cable is
connected, the on-board computer displays:
R the expected charge time of the high-voltage
battery or
R the RANGE PLUS condition of charge for the
departure time set.
Changing the departure time
X Press the 0059or0065 button on the steering
wheel to select the Settings
Settings menu.
X Press 0063or0064 on the steering wheel to
select the E‑CELL E‑CELLmenu.
X Press 0063or0064 to select Depart.
Depart. Time
Time.
X Press 0076to confirm.
You will see the selected setting.
X Press the 0064or0063 button to select A
A, B
B
or Change C
Change C.
X Press 0076to confirm.
X Press 0059or0065 to select Depart.
Depart. Time
Time
Hours
Hours.
X Press the 0063or0064 button to set the
hour.
X Press 0059or0065 to select Depart.
Depart. Time
Time
Minutes
Minutes.
X Press 0063or0064 to set the minutes.
X Press 0076to confirm.
After changing from one menu to another, the departure time setting is stored. Menus and submenus
163On-board computer and displays Z

Selecting the departure time
X Press the 0059or0065 button on the steering
wheel to select the Settings
Settings menu.
X Press 0063or0064 on the steering wheel to
select the E‑CELL
E‑CELLmenu.
X Press 0063or0064 to select Depart.
Depart. Time
Time.
X Press 0076to confirm.
X Press the 0064or0063 button to select one
of the three departure times or Timer
TimerOff
Off(no
timer active).
X Press 0076to confirm.
Charging with RANGE PLUS
If you have engaged Pand the charging cable is
connected, the on-board computer displays:
R the expected charge time of the high-voltage
battery or
R the RANGE PLUS condition of charge for the
departure time set
RANGE PLUS charges when:
R you have activated RANGE PLUS via the cen-
ter console prior to charging and
R the high-voltage battery is fully charged
If charging is not complete by departure time,
the maximum range will notbe available. Example:
R Set departure time: 6:41 a.m.
R End time for standard high-voltage battery
charging: 6:00 a.m.
R RANGE PLUS condition of charge at
6:41 a.m.: half of the additional range
R The maximum additional range is decreased
by 50 percent.
Pre-entry climate control at time of depar- ture
If you activate the "Rem. Climate Control at
departure time" function, the vehicle interior is
heated or cooled prior to a desired departure
time. i
To heat or cool the vehicle interior for a
desired departure time, the high-voltage bat-
tery must be sufficiently charged. Activate the
climate control function primarily when the
high-voltage battery is being charged. You
must also set a departure time using the E-
E-
CELL
CELL submenu (Y page 163).
Switching "Pre-entry climate control at
departure time" on/off
X Press the 0059or0065 button on the steering
wheel to select the Sett. Sett.menu.
X Use 0063 or0064 to select the E-CELL
E-CELLsub-
menu.
X Press 0076to confirm.
X Press 0063or0064 to select Pre-Entry
Pre-Entry
Climate Ctrl. at Departure Time:
Climate Ctrl. at Departure Time:.
X Press 0076to activate or deactivate.
The vehicle interior will then be heated or
cooled prior to the predefined departure time.
If a departure time is selected, the yellow
indicator lamp lights up on the auxiliary heat-
ing button.
You can use the on-board computer to specify
up to three departure times in the E-CELL E-CELLsub-
menu. One of the specified departure times may
be preselected (Y page 163).
Pre-entry climate control (via SmartKey)
Pre-entry climate control via the key is switched on temporarily when the vehicle is unlocked
using the key. In order to switch on pre-entry
climate control via the SmartKey, the function
has to be activated using the on-board com-
puter.
Activating/deactivating pre-entry climate
control via the key
X Press the 0059or0065 button on the steering
wheel to select the Sett. Sett.menu.
X Use 0063 or0064 to select the E-CELL
E-CELL sub-
menu.
X Press 0076to confirm.
X Press 0063or0064 to select Pre-Entry
Pre-Entry
Climate Ctrl. (Via Key):
Climate Ctrl. (Via Key):.
X Press 0076to activate or deactivate.
If pre-entry climate control via key is activa-
ted, pre-entry climate control using the key is switched on temporarily when you unlock thevehicle. 164
Menus and submenusOn-board computer and displays

Setting the maximum charge current
Before charging the high-voltage battery, check
the maximum permissible charge current for the relevant power socket.
You can set a maximum charge current in the E- E-
CELL CELL menu.
It is only necessary to select the maximum
charge current if there are no charge current
settings on the charging cable.
i The maximum charge current values in the
on-board computer may deviate from the
charging cable values. Example: changing the charge current
0043
Setting the maximum charge current
i This menu is not available in some coun-
tries. In this case, the maximum charge cur-
rent for the power socket is limited to a fixed
level, depending on the country concerned.
X Press the 0059or0065 button on the steering
wheel to select the Sett. Sett.menu.
X Use 0063 or0064 to select the E-CELL
E-CELLsub-
menu.
X Press 0076to confirm.
X Press 0063or0064 to select Maximum
Maximum
Charge Current:
Charge Current:.
X Press 0076to confirm.
X Press 0063or0064 in the submenu to select
desired maximum charge current 0043.
X Press the 0076button on the multifunction
steering wheel to confirm.
The high-voltage battery is charged with the
selected maximum charge current.
Instrument cluster Selecting the distance unit
The Display Unit Speed-/Odometer: Display Unit Speed-/Odometer: func-
tion allows you to choose whether certain dis-
plays appear in kilometers or miles in the mul-
tifunction display. X
Press the 0059or0065 button on the steering
wheel to select the Sett. Sett.menu.
X Press the 0064or0063 button to select the
Instrument Cluster
Instrument Cluster submenu.
X Press 0076to confirm.
X Press the 0064or0063 button to select the
Display Unit Speed-/Odometer
Display Unit Speed-/Odometer function.
You will see the selected setting: km kmormiles miles.
X Press the 0076button to save the setting.
The selected unit of measurement for distance
applies to: R Digital speedometer in the Trip
Trip menu
R Odometer and the trip odometer
R Trip computer
R Current energy consumption and approxi-
mate range
R Navigation instructions in the Navi
Navi menu
R Cruise control
R ASSYST PLUS service interval display
Switching the additional speedometer
on/off
If the additional speedometer is switched on,
the speed is shown in the status area of the
multifunction display instead of the outside tem-
perature.
The speed display is inverse to the speedome-
ter.
X Press the 0059or0065 button on the steering
wheel to select the Sett. Sett.menu.
X Press the 0064or0063 button to select the
Instrument Cluster
Instrument Cluster submenu.
X Press 0076to confirm.
X Press the 0064or0063 button to select the
Speedometer [km/h]
Speedometer [km/h] orSpeedometer
Speedometer
[mph]
[mph] function.
You will see the selected setting: On
OnorOff
Off.
X Press the 0076button to save the setting.
Selecting permanent display
The Permanent Display:
Permanent Display: function allows you
to choose whether the multifunction display
always shows the outside temperature or the
speed.
The speed display is inverse to the speedome-
ter. Menus and submenus
165On-board computer and displays Z

Display messages
Possible causes/consequences and
0050
0050Solutions 00CC
Power Steering Mal‐ Power Steering Mal‐
function See Opera‐ function See Opera‐
tor's Manual tor's Manual The power steering is malfunctioning.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
If you are able to steer safely:
X Drive on carefully.
X Visit a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. Phone No Service Phone No Service Your vehicle is outside the network provider's transmitter/receiver
range.
X Wait until the mobile phone operational readiness symbol appears
in the multifunction display. 00B2
Check Washer Fluid Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Add washer fluid (Y page 232).Wiper Malfunction‐
Wiper Malfunction‐
ing ing The windshield wipers are malfunctioning.
X Visit a qualified specialist workshop. Hazard Warning
Hazard Warning
Flashers Malfunc‐ Flashers Malfunc‐
tioning tioning The hazard warning lamps are faulty.
X Visit a qualified specialist workshop. 00EC
Charger Cable Con‐ Charger Cable Con‐
nected nected The charging cable is still connected to the vehicle socket.
X Remove the charging cable from vehicle socket. 188
Display
messagesOn-board computer and displays